DOT PRINTER SP712 / 742 SERIES Hardware Manual
Caution Symbol This symbol is placed near the print head to indicate that it may be hot. Never touch the print head immediately after the printer has been used. Let the print head cool for a few minutes before touching it. This symbol is placed near the cutter (auto cutter or manual cutter tear bar). Never touch the cutter blade, as you could injure your fingers. This symbol label or stamp is placed near the screws securing the case, which should not be opened by individuals other than service personnel.
< For Bluetooth models > Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules and RSS-Gen of IC Rules. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2)this device must accept any interference received,including interference that may cause undesired operation.
TABLE OF CONTENTS 1. Unpacking and Installation........................................................................................1 1-1. 1-2. 1-3. 1-4. Unpacking............................................................................................................................................................... 1 Notes about Installation..................................................................................................................................... 1 Handling Care..........
1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Ribbon cartridge Note Setup sheets CD-ROM Printer Switch blind Roll paper guide Power cord Note: The ferrite core and fastener provided with your printer depend on your printer configuration. 1-2. Notes about Installation 1. Choose a firm, level surface where the printer will not be exposed to vibration. 2.
1-3. Handling Care 1. Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause the printer to malfunction. 2. Do not attempt to print when either paper or ribbon cartridge is not located in the printer, otherwise the print head can be damaged. 3. Do not open the cover while printing. 4. Do not touch the print head immediately after printing as it gets very hot. 5. Use only roll paper that is not glued to the core. 6.
2. Parts Identification and Nomenclature Printer cover Protects the printer from dust and reduces noise. Do not open the cover while printing. Control panel Features one control switch and two indicators to indicate printer status. Power switch Turns printer power on and off. Power connector For connection of the power cord. Peripheral unit drive circuit connector Connects to peripheral units such as cash drawers, etc. Do not connect this to a telephone.
3. Setup 3-1. Connecting the Cable to the PC 3-1-1. Parallel Interface Cable Connect the parallel interface cable to a parallel port of your PC. 3-1-2. RC-232 Interface Cable Connect the RC-232 interface cable to a RS-232 port of your PC. 3-1-3. USB Interface Cable Connect the USB interface cable to a USB port of your PC. 3-1-4. Ethernet Interface cable Connect the ethernet interface cable to a ethernet port of your PC.
3-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specifications. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. 3-2-1. Parallel Interface Cable (1) (2) (3) (4) Make sure the printer is turn off.
3-2-2. RS-232 Interface Cable (1) Make sure the printer is turn off. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (2) (3) Connect the interface cable to the connector on the rear panel of the printer. Tighten the connector screws. 3-2-3.
3-2-4. Connecting Ethernet Cable If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the following procedure to prevent electrical noise. If a ferrite core is not included, perform steps (1) and (5) only. (1) (2) (3) (4) Make sure the printer is turned off. Affix the ferrite core onto the ethernet cable as shown in the illustration below. Pass the fastener through the ferrite core. Loop the fastener around the cable and lock it. Use scissors to cut off any excess.
3-3. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs. Important! Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections. (1) Connect the peripheral drive cable to the connector on the rear panel of the printer.
3-4. (1) Connecting the Power Cord Note: Before connecting/disconnecting the power cord, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet. Also make sure the plug on the power cord matches the AC outlet.
3-5. Turning Power On Make sure that the Power cord has been connected as described in "3-4. Connecting the Power Cord". Turn ON the power switch located on the front of the printer. The POWER lamp on the control panel will light up. Power switch CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.
3-6. Installing the Cable Install the cable as shown in the diagram below. 3-7. Switch Blind Installation It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing the switch blind, the following become possible. • Preventing the power switch from being operated by mistake. • Ensuring that other people can not easily operate the power switch. Install the switch blind as shown in the diagram below.
3-8. Bluetooth Settings (For Bluetooth Interface Models only) RST button PAIR button Indicates the status of the Bluetooth interface. Green (on): Not connected. Green (flashing): Ready to start pairing. Blue (on): Connected. RST PAIR Purple (flashing): Auto connection ON. LED Pair the printer with the master device by following the procedure below. 3-8-1. Pairing using SSP (Simple Secure Pairing) [Default] (1) Working on the master device, tap [Settings] and set [Bluetooth] to ON.
3-8-2. Pairing using PIN code Enter the following information in the master device if it does not support SSP, or when otherwise necessary. PIN: Device name: 1234 (default) Star Micronics (default) It is recommended that you change the PIN code for greater security. For details regard changing the PIN code, please see the “Software Manual -Star Bluetooth Utility- ”. 3-8-3.
3-8-4. Setting up Auto Connection ◆ Setting up from the Main Unit for the SP742 Note: The following procedure explains how to change the Auto Connection function setting from ON to OFF. If you want to change it from OFF to ON, please follow the same procedure. (1) (2) When paper is loaded in the printer and it is turned on, the [POWER] LED(green) on the front of the printer turns on.
3-8-5. Resetting Bluetooth Settings The PIN code, device name, and other settings can be reset by following the procedure given below. (1) While inserting a thin object such as the tip of a pen and holding down the RST button on the rear of the printer, turn on the printer's power switch. The POWER LED (green) and the ERROR LED (red) on the front of the printer start flashing. (2) Hold down the RST button for 4 seconds or more (note 1), and then release it.
4. Loading the Ribbon Cartridge and Paper 4-1. 1 2 Loading the Ribbon Cartridge Turn off power to the printer. Open the front cover by holding the finger grips on both ends of the cover and lifting it up. Important! 1. Do not touch the print head immediately after printing as it can be extremely hot. 2. Do not touch the cutter blade. · There is a cutter inside the paper outlet slot.
4-2. Loading the paper Use a paper roll that complies with the printer specifications. 1 Open the printer cover by sliding the latch toward you. Important! 1. Do not touch the print head immediately after printing as it can be extremely hot. 2. Do not touch the cutter blade. · There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress.
4 Tear Bar Model: Tear off the paper as shown. Auto Cutter Model: If the printer cover is closed after turning on the power, the cutter operates automatically and the front end of the paper is cut. Note: When the paper end mark appears on the paper, replace the roll paper before it runs out. 4-2-1. Compliant Paper Roll Specifications Paper type Ordinary bond and carbonless copy paper Paper width 76±0.5 mm (3.0 inches)/57.5±0.5 mm (2.25 inches)/69.5±0.5 mm (2.75 inches) Thickness • Single 0.
4-3. Installing the Roll Paper Guide When using paper roll with 57.5 mm or 69.5 mm width, install the attached roll paper guide in the groove in the printer. The setting for memory switch 2-A and 2-B must be changed to change the print width. When you change the effective print width (paper roll width), change the printer utility’s memory switch setting. For details, see the printer utility help. 69.5 mm width Roll paper guide Roll paper guide 57.
4-4. Setup Precautions WARNING P Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Immediately unplug the equipment and contact your dealer for advice. P Never attempt to repair this product yourself. Improper repair work can be dangerous. P Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock. P Do not touch the cutter blade. - There is a cutter inside the paper outlet slot.
CAUTION Wireless Communication P Do not use the device where using wireless devices is prohibited or may cause interference or danger. P The radio waves generated by the device may interfere with the operation of electronic medical devices. If you are using any electrical medical device, contact its manufacturer for the restrictions on the use of the device. P Security functionality for Bluetooth is installed in this product.
5. Control Panel and Other Functions 5-1. Control Panel 1 POWER lamp (Green LED) Lights when the power is ON. 2 FEED button Press the FEED button to feed roll paper. 3 ERROR lamp (Red LED) Indicates various errors in combination with POWER lamp. 2 FEED button 3 ERROR lamp (Red LED) 1 POWER lamp (Green LED) 5-2.
5-3. Errors 1) Recoverable error Recovery Conditions *1 Error Description POWER lamp ERROR lamp Buzzer Paper end error On Printer cover open error Front cover open error Head high temperature detection Board high temperature detection Cutter error (on models with cutter) On Flashes (On: 1 sec./Off: 1 sec.) On 4 short beeps (0.13 sec.) repeated twice Beep Flashes (On: 0.5 sec./Off: 0.5 sec.) Flashes (On: 1 sec./ Off: 1 sec.) Flashes (On: 2 sec./ Off: 2 sec.
*6 Automatically the printer is recovered if the cutter returns to the home position after turning the power OFF and ON. Restoration is also possible with the n command when in the ESC/POS mode. Note 1) 2) 3) If the cutter doesn’t return to the home position, or doesn’t perform the initial movement, it cannot be recovered. If the paper is jammed, turn the power OFF, clear the jammed paper, then turn the power ON.
5-4. Adjustment Mode There are the following seven adjustment modes. The device will enter the adjustment mode if your turn it on while pressing the FEED switch. (1) The Self Printing Mode is entered by releasing the FEED switch after the buzzer sounds once. (Refer to Section "5-4-1. Self Printing Mode".) (Holding down for 2 more seconds) (2) Adjusting the Dot Alignment Mode is entered by releasing the FEED switch after the buzzer sounds twice. (Refer to Section "5-4-2.
5-4-1. Self Printing Mode Self-printing will be performed to print the Ver. No. and printer settings.
5-4-2. Adjusting the Dot Alignment Mode You may never have to use the procedure described in this section, but after you have been using your printer for some time you may find that the dots of some graphics do not align correctly. For example, what should look like: may come out looking like one of the following: or like this This is caused when mechanical parts of the printer get out of alignment. This happens only rarely and you may never experience it at all throughout the life of the printer.
(3) To adjust, use the FEED switch to select the adjustment pattern from the printout with the smallest gap between the first printing pass and the return printing pass. Press the FEED switch once to specify the first adjustment pattern, twice to specify the second adjustment pattern, and so on up to seven times to specify the seventh adjustment pattern. At the number that you want to specify, press and hold (2 seconds) the FEED switch until the long buzzer sounds. This will specify the setting value.
5-4-3. Hexadecimal Dump Mode Each of the signals sent from the computer to the printer will be printed out in hexadecimal code. This function allows you to check if a control code sent to the printer by the program being used is correct or not. The last line is not printed if its data is less than one full line. However, if the FEED switch is pressed, the last line will be printed. To turn off the mode, it is necessary to turn off the printer completely.
5-4-4. Black Mark Sensor Alignment Mode 1. 2. Turn the printer off and unplug the power cord. Place the printer upright as shown below to remove the screws and remove the dip switch cover from the bottom of the printer. Be sure to place the printer upright because you will not be able to properly adjust the printer if it is placed on its side. Power OFF 1 8 VR1 VR2 3. 4. 5. 6. 7. Since it is adjusted by rotating the volume VR2, check the position of the volume.
6. Preventing and Clearing Paper Jams 6-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 6-2. Removing Paper Jam If a paper jam occurs, clear it as described below. (1) Set the power switch to off to turn off power to the printer. (2) Push the cover open lever, and open the printer cover.
6-3. Releasing a Locked Cutter (Auto Cutter Mode only) If the auto cutter locks up or fails to cut the paper, follow the steps below. WARNING Since working on the cutter may be dangerous, be sure to turn off the printer first. (1) Set the power switch to OFF to turn off the printer. (2) Ordinarily, a locked cutter will recover automatically by closing all the covers and turning the power back ON. Recovery means that the locked cutter has been released, so steps (3) and thereafter are unnecessary.
(6) After you have opened the printer cover, remove the four screws to remove the printer cover and reveal the cutter. Screws (7) If the cutter is locked, insert a Phillips screwdriver into the Phillips screw hole on the side of the cutter, and turn it in the direction of the arrow shown below, in order to return the cutter to its normal position. (8) Reinstall the printer cover by tightening its screws. (9) Reinstall the tear bar by tightening its screws.
English: Hereby, STAR MICRONICS CO.,LTD. declares that this Wireless Device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Deutsch: [German] Hiermit erklärt STAR MICRONICS CO.,LTD., dass sich das Gerät Wireless Device in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Svenska: [Swedish] Härmed intygar STAR MICRONICS CO.,LTD.
URL: http://www.star-m.