Wireless Access Management System User’s Guide Version 2.
ii – USER’S GUIDE STANLEY SECURITY SOLUTIONS, INC 6161 E 75th Street Indianapolis, IN 46250 Phone: (317) 849-2250 www.stanleysecuritysolutions.com STANLEY Portal Gateways have been approved for use under FCC ID T8H-PG16, and IC: 6498A-PG16. Operation is subject to conditional use. “This device complies with Part 15 of the FCC Rules.
USER’S GUIDE- 3 Contents FCC Certification............................................................................................................................ 5 SOFTWARE OVERVIEW ................................................................................................................ 5 WAMS Users ................................................................................................................................ 6 User Types.........................................................
– USER’S GUIDE WIRELESS ACCESS MANAGEMENT SYSTEM
USER’S GUIDE- 5 FCC Certification This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
– USER’S GUIDE If you are the Program Administrator responsible for setting up communications between WAMS software and system portals and readers; you will spend most of your time using WAMS Configurator. If you are in personnel or security, you may be the person who adds users to the system and gives them access priviliges and IDs. You will spend most of your time on the Users tab of the WAMS Configurator.
USER’S GUIDE- 7 Administrator – An Administrator has access to all WAMS applications and all facilities. This User Type would be assigned to a System Administrator, that is, someone who is responsible for set up and configuration. Manager – Can access all WAMS applications. This type would, for example, be assigned to someone responsible for adding users to the system. As an additional security measure, this type could be restricted to access specific facilities only.
– USER’S GUIDE If you are a WAMS User, your System Administrator or IT representative must provide you a Login Name and Password. You will need this to login the WAMS Configurator. If you are a System Administrator, see the Administrator’s Guide for more information about Launching WAMS for the first time. To Login to the WAMS Configurator: 1. Enter your case-sensitive Login Name and Password. 2. Select Login. WAMS Configurator opens at the Reader Tab.
USER’S GUIDE- 9 Facility Tab Most Facility set up tasks are performed in the Facility Tab. Here, the Program Administrator will create User Groups, Timezones, and configure WAMS software to work with the type of facility access cards or keypad credentials you will use. If your Program Administrator has created more than one facility, you will first select the facility you wish to work with in the Facility Tab before moving on to add or maintain users assigned to that facility.
– USER’S GUIDE Timezones Tab The WAMS program automatically assigns all readers to a Master Timezone. Your Program Administrator can create any number of Timezone Intervals and Timezone Groups to modify user access within the Master Timezone. The Timezones tab displays the default Master Timezone, a calendar that operates similar to Microsoft Outlook, and any Timezone User Groups that have been created.
USER’S GUIDE- 11 Users Tab If you have been assigned responsibility to add users to the system, your tasks will be performed in the Users Tab. This tab is described in detail in the following section. Adding Users to the Facility Once all hardware and software have been configured, the system is ready for you to add users to it. Follow the steps in this section the first time you enter users, and each time you add a new user to the system. To get started, launch WAMS Configurator.
– USER’S GUIDE Before You Begin Before you begin adding users to the system for the first time, be prepared to address the following items: IF THEN You plan to use only keypad readers WAMS assigns a unique keypad credential number to each new user and automatically registers it with the system. You plan to use card readers You must know the card type and settings required for that type.
USER’S GUIDE- 13 Users Tab Overview In the Users Tab, all users currently in the system display in the list on the left. If you have a large number of users, you can use the alphabet buttons on the far left to sort through the list quickly. User Categories display on the right. By default, these categories display as shown; however you can click the A-Z sort button to display categories alphabetically.
– USER’S GUIDE ID When you add a user, the system automatically assigns them a unique ID and displays the number in the User ID field. Name Provides entry fields for user first and last name and middle initial. To add a user name: 1. In the Users Tab of the WAMS Configurator, select the Add User button. In the ID category, the system will display a new unique User ID. 2. In the First Name line, place the cursor in the space following and enter a first name. 3.
USER’S GUIDE- 15 3. Select the reader(s) from Readers in Facility. 4. Select Add <<. The selected readers are moved from the Readers in Facility list to the Readers Associated with User list on the left. You can associate a user with any number of readers. 5. Select Finish to save your settings and return to the Users Tab. User Groups If User Groups have been created for your facility, these will already be associated with readers. For example, a User Group may have been defined for Laboratory Building 1.
– USER’S GUIDE 2. Select the group(s) to associate with this user and click the Add << button. The groups are added to the User of Groups list. 3. Select Finish to save your selections and return to the Users Tab. You can add or change User Groups for a user any time by returning to this list. NOTE: You can also add users to User Groups from the Facility Tab, User Groups field. For more information about this feature, see Facility Associations, User Groups in the Administrators Guide.
USER’S GUIDE- 17 To select the card type: 1. In the Users Tab, Credentials line, place the cursor next to (Collection) and select the ellipsis button. The User Credentials Setup dialog box opens. The credential types are listed on the left and the categories available for each type are listed on the right. 2. Select the type of credential the reader will use, for example, magnetic stripe card (Mag Card). The credential options in the categories on the right will change, depending on the type selected.
– USER’S GUIDE To register a Keypad credential: 1. Keypad credentials are automatically registered by the system, and no further steps are required. To register a Magnetic Stripe Card credential: 1. From the User Credential Setup dialog box, select Mag Card from the list. The Users Mag Card Credential Number dialog box opens. 2.
USER’S GUIDE- 19 Reader You can use a local reader to scan the card credentials. Select Reader, and then use the drop-down list to navigate to the reader where the card will be scanned. When you are ready to scan the card, select the Scan button. You will have 30 seconds to scan the card. When recognized, the number will display in the Credential Number text box. Select Finish and return to the Credential Setup dialog box. NOTE: You may need to expand the drop-down list to view all available readers.
– USER’S GUIDE Reader You can use a local reader to scan the card credentials. Select Reader, and then use the drop-down list to navigate to the reader where the card will be scanned. When you are ready to scan the card, select the Scan button. You will have 30 seconds to scan the card. When recognized, the number will display in the Credential Number text box. Select Finish and return to the Credential Setup dialog box. NOTE: You may need to expand the drop-down list to view all available readers.
USER’S GUIDE- 21 Adding a Credential Type At least one credential type must be defined for the system. The default credential type in WAMS is Keypad. If you use other then keypad credential types, you can add them to the User Credentials Setup dialog box. For example, if your facility will use Smart cards, you can add Smart Card to the list. To add a card type to the list: 1. In the Users Credentials Setup dialog box, select the Add button. The Add Credential to User dialog box opens. 2.
– USER’S GUIDE PIN You can add a level of security by requiring PIN numbers in addition to credentials for all users, or for specific Timezone Intervals. The default displays the PIN number as asterisks in the fields; however you can choose to show the actual PIN numbers. To add a PIN Number for a User: 1. Under Credential Settings, click in the field next to PIN. The Set Personal Identification Number dialog box opens. 2.
USER’S GUIDE- 23 Programmer Programmers can scan all channels at the keypad reader as well as reset the reader to respond to keypad commands as in manager mode. The programmer must enter his or her specific programmer code then: Press #7 to scan all channels Or Press #8 to use manager codes. NOTE: Managers and programmers are indistinguishable from a general user when no keyboard is present.
– USER’S GUIDE USING WAMS TRANSACTIONS Each time a user accesses the system, WAMS collects a transaction from the reader/portal gateway network. Once the system is signed on and users begin accessing the system, transactions begin including any alarm activity. You can monitor all this activity in WAMS Transactions. Access WAMS Transactions via the Windows Start button. To Launch WAMS Transactions: 1. Select Start>All Programs>Stanley Security Solutions>WAMS>WAMS Transactions. 2.
USER’S GUIDE- 25 System transactions such as changing an access level or clearing an alarm display in blue on a white background. To review and respond to alarms, select the Alarms Tab. Alarms Tab When an alarm is triggered, such as a door is blocked open or forced entry, the system creates an alarm record. When you select the Alarms Tab, unanswered alarms display in red and activate an alarm sound .wav file on your computers sound system.
– USER’S GUIDE Transaction Types The WAMS database records transactions by category. Under normal operating conditions, the most common transaction types will be Entry and Request to Exit. The system recognizes various alarm and status categories, such as: Alarm Cleared (All) Alarm Cleared (Forced Entry) Anti-Tamper Organizing and Sorting Transactions WAMS makes it easy to manage high transaction traffic. You could view every transaction in the system, real time.
USER’S GUIDE- 27 NOTE: You can choose to always show the last transaction, no matter how you configure your display. Select Show Transaction at the top of the display. Sort by Column Header You can sort WAMS Transactions by column header in ascending or descending order. This is helpful, depending on what you are looking for. If you simply want to watch transactions in the order they occur, the default setting—sorted by ID, descending—will display the most recent transaction on the top line of the list.
– USER’S GUIDE Drag column headers to the gray field at the top of the list. Click a plus sign to expand the selection. In this example, we placed Transactions at the top of the tree; however, you can place them in any hierarchy you wish. When you select the plus sign next to the top level, the second and third level items expand to display. It’s easy to create a Transactions Tree: simply drag and drop the column headers into position.
USER’S GUIDE- 29 Silenced Alarms Active Alarms (unsilenced) To respond and silence an alarm: 1. Select the Alarms Tab. 2. Double-click on an active alarm (displaying in red). The Silence Alarm text box opens at the Alarm Log tab. Alarm details display in the message area. 3. To add an entry to the log, select the Main tab. 4. Place the cursor in the text box and enter a comment; for example, dispatched technician to inspect reader. 5. Select Finish.
– USER’S GUIDE WAMS Statistics Monitor The Statistics Monitor is a powerful tool that displays a real-time, color coded overview of system performance. When you set up your new system, and want to monitor ongoing system performance, you will use the WAMS Statistics Monitor. Statistics Monitor is primarily a System Administrator tool. For more information about this application, please see the WAMS Administrator’s Guide.
USER’S GUIDE- 31 Once you enter your login and password, the WAMS Reports main screen opens. Configure Report Settings You can include your company or organization name and logo with any report. WAMS supports both .bmp and .jpg image formats. To configure report settings: 1. In the Facility box, select the Facility you wish to create the setting for. 2. Select Options>Report Settings. The Set Company Name and Logo for Reports dialog box opens. 3.
– USER’S GUIDE 4. Under Company logo, click the Change link. Use the Select Logo browser to navigate the file you wish to include. 5. Click Open. The file is now uploaded to the WAMS Reports settings. 6. Click Finish to save your settings and begin working with Reports. Generating a Report This section presents steps to create some example reports. Once you are familiar with the basic operations, you will be able to create your own reports using the selections available in WAMS Reports.
USER’S GUIDE- 33 Expanded Group Tree Locates the reader highlighted in the Group Tree 6. Click Back (bottom left of screen) to return to the Report Generator screen. To create filtered report: 1. In the WAMS Reports main screen, select the Facility you wish to report on. In our example, we created a facility called Test. 2. Under the User Reports box, click on Users Entry Log.
– USER’S GUIDE Generating Larger Reports The more records you include in your report, the longer the report will take to generate. During report generation, you can use other WAMS applications; however, you can generate only one report at a time in the Reports application.
USER’S GUIDE- 35 To print a report: 1. Create the report using the features described in the previous sections. 2. Click the Printer icon in the menu bar. 3. Navigate to the printer you wish to use. 4. Print using the appropriate actions for the chosen printer. To export a report: 1. Create the report using the features described in the previous sections. 2. In the menu bar, click the Export Report option. 3. In the Export Report dialog box, select a format type from the drop-down list.
– USER’S GUIDE Using Dialup Networking Set up and use of Dialup Networking is described in Appendix A of the Administrator’s Guide. Using WAMS System Administrator You can archive and restore data and import data from a legacy OFM Database or commadelimited file using the System Administrator application. You must have Administrator privileges to use this tool. Complete instructions are presented in the Administrator’s Guide.
INDEX- 37 Index A P Alarms · 24 alarm log · 28 check status · 28 responding to · 27 silencing · 28 Antennas approved · 5 Associations · 13 Printing Reports · 33 Privileges · 21 General Users · 21 Manager · 21 Program Administrator · 5 Prox Card Type · 19 R C comma-delimitted file · 35 Credential Settings · 14 Card type · 15 Keypad type · 15 Registering the Credential · 16 Credentials adding a credential type · 20 D Dialup Networking · 35 Display Options · 8 E Exporting Reports · 33 F Facility Tab ·
– USER’S GUIDE U User Types General User · 21 User Types Administrator · 6 General · 7 Manager · 6 Service · 6 Users add to User Group · 14 adding users to the facility · 10 associate with readers · 13 associate with User Groups · 13 WIRELESS ACCESS MANAGEMENT SYSTEM creating User Groups · See Administrator's Guide General · 21 Manager · 21 User ID · 13 Users Tab · 10 W WAMS Configurator desktop icon · 7 Login · 7 WAMS users · 6