QEL 200 User Guide Wireless & Stand-Alone
Copyright© 2013 Stanley Security Solutions, Inc. All rights reserved. Information in this document is subject to change without notice and does not represent a commitment on the part of Stanley Security Solutions, Inc. The software described in this document are furnished under a license agreement or nondisclosure agreement. This publication is intended to be an accurate description and set of instructions pertaining to its subject matter.
FCC Certification This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Contents Chapter 1: Overview 8 System Overview 8 System Components 11 System Setup Steps 11 Needed Tools for Setup Chapter 2: Standalone System 18 Install Standalone Locksets 19 Standalone Management Chapter 3: Wireless System 68 Components at Work for Wireless System 69 Develop a Site Plan 72 Organize Segment Data 73 Prepare Host Computer 75 Install Gateways 76 Gateway Configuration 77 Install Software 81 Configure Software Chapter 4: Wireless Management 116 Page Layout Chapter 5: Servi
Contents
Overview 1
System Overview Stanley includes two separate systems. The Wireless system combines powerful access control software with Gateways and Wireless Locksets to allow complete lock control at the door. This system allows remote access to any environment; no hardwiring is needed.
A Wireless system has 9 components: Component 1 Lockset Exterior Exterior Extérieur Interior Interior Intérieur 2 Core/Keyset C O Operator Key Operator Key Operator Key 3 Wireless Card 4 Proximity Cards Temporary Operator Card Place near reader to grant access to factory default locksets. 125 kHz x 26 Bit 5 Gateway This device complies with Part 15 of the FCC Rules.
7 Host Computer 8 Mobile Device (optional) Overview 10
System Setup Steps Standalone System: Please see Chapter 2 for Standalone System setup instructions. 1 Install Standalone Locks 2 Standalone Management Wireless system: Please see Chapter 3 for Wireless System setup instructions.
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Standalone System 2
Needed Tools for Setup Steps 1 Install Standalone Lock(s) Tools • • 2 Standalone Management • • • • • • • Lockset Installation Instructions and Template Tools listed in the installation instructions and template Core/Keyset or Plastic Turn Piece/Core Temporary Operator Card Lockset(s) need(s) to be installed Core/Keyset or Plastic Thumb Core Temporary Operator Card Operator Card Shadow Card Install Standalone Locksets Steps 1 2 3 4 Check Installation Settings Document Lockset Identification Prepare
Document Lockset Identification Record the MAC address and location of where you intend to install before lockset installation to keep for your personal records. Image of where the MAC address is located on the lockset Prepare Doors Use the template provided with the lockset package to prepare the installation. You can also find the template at www.stanley.com/templates. Install Locksets Use the installation instructions provided with the lockset package.
Card Lock/Unlock 1 Present proximity card (do not present card a second time within two seconds). 2 If the lock contains this card data, a visual cue indicating “Single-scan Access Grant” will occur, accompanied by an audio cue. 3 Lock will perform standard unlock sequence. 4 After a pause of five seconds, the lock will perform a standard lock sequence. Place Temp Card near reader to grant access to factory default locksets. Place Temp Card near reader to grant access to factory default locksets.
Add/Remove User(s) Programing Mode 1 Inserts key, unlocks the lock, then re-locks the lock and unlocks it a second time (do this within a five-second window of time). 2 A visual cue for “Enter Programming Mode” will occur, along with an audio cue. Programming Time Out 1 After putting lock in “Programming Mode,” if there is no proximity card interaction for 10 seconds, the activity will time out. 2 A “Leave Programming Mode” visual cue will occur, along with an audio cue.
Low Battery Warning Both visual and audio “Low Battery Mode” cues will occur when battery power drops below a specified level Note At this point a normal load would last two weeks or less (i.e.
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Components at Work for Wireless System 1 4 2 3 Components What It Does 2 Mobile device (optional) Mobile device running Stanley software and gateway configuration for locksets 1 Host Computer 3 Gateway 4 Wireless Lockset Wireless System PC running Stanley Intelli-M software and gateway configuration for locksets Connects to the Host Computer through a secure IP address. Transfers data signals from Wireless locksets to and from the Host Computer.
Needed Tools for Setup Steps Tools 2 Organize Segment Data • 1 Develop a Site Plan • • • 3 Prepare Host Computer 4 Install Software • 5 Install Gateway(s) • • • • 6 Gateway Configuration 7 Install Wireless Lock(s) • • 69 Wireless System MAC numbers for Gateway(s), Lockset(s), and Wireless Card(s).
Develop a Site Plan Steps 1 Gateway(s) placement 2 Document gateway and lockset identification 3 Position gateways Gateway(s) Placement Prior to any installation, a technician must perform a Stanley Site Survey using the Site Survey Kit. You can find the Site Survey Kit Quick Start Guide at www.stanley.com/ installationinstructions.
Gateways provide bi-directional radio frequency communication between Wireless Locksets and the associated host computer(s). All communications are via secure AES 128-Bit encrypted 2.4 HGz using spread spectrum RF Radio technology. The Gateway communicates to the host computer through web services via either Ethernet 10/100 BaseT, or an approved commercial RF carrier-enabling a wireless solution end-to-end. Range Transmit range from Gateway to lockset varies based on building construction and wifi noise.
Document Gateway and Lockset Identification It is important to document the Gateway Media Access Control number (MAC address) address, along with capacities and locations, and to give each device a common name (such as “Patient Lobby”). Image of where MAC address is located on gateway-TDB Position Gateways Position the Gateways for installation, using results from the Stanley Site Survey Kit. It is important to perform the Site Survey process as many times as necessary to find the strongest position.
• What User Groups will help manage security? • Are some shift workers are allowed on site only during specific days/hours? • Are some areas ‘off limits’ to certain groups? • Do some users need extra time to pass through a door (e.g.
7 Click OK. Close the window when the configuration process isdone. 8 Install the Stanley software by either downloading the Stanley software from www. stanley.com. 9 Double-click the setup.exe application icon. Click “Run” to launch the installer. 10 Follow the screen prompts to create the Stanley database. When prompted, click Yes. 11 Following the system reboot, click “Run” to continue the installation. The system will install the .NET Framework. This can take up to 30 minutes.
15 Exit the Configuration window. 16 Go to Installing The Intelli-M Access Software on page 18.
Windows Server 2003 and XP Configuration 1 Power up the server. 2 Navigate the following path: Start > Settings > Control Panel. 3 Click “Add or Remove Programs.” 4 Click “Add/Remove Window Components” (which can be found onthe left-side margin). The Windows Component window will be displayed. 5 Depending on the Operating System installed, select (i.e.,check mark) either “Application Server” or “Message Queuing” along with “Accessories And Utilities.” Refer to Figure 6. Then click “Next.
Install Gateways Steps 1 Prepare Installation Area 2 Install Gateway 3 Verify Operation Prepare Installation Area The most common installation site is in a protected area such as a locked room or above ceiling level. Note If a protected area is not available, you may want to use a specially-designed locked enclosure. Contact your dealer for more information. Use the template provided with the Gateway package to prepare for installation. You can also find the template at www.stanley.com/templates.
it’s power source and connection. 1 If you used a POE Cable only, the gateway leds will light blue and green. 2 If you used a AC to DC adaptor plus a cable, the gateway leds will light green only.
Install Software Steps 1 Install Software 1 Insert Stanley Intelli-M disc. 2 Double-click the setup.exe application icon. 3 Click “Run” to launch the installer. 4 Follow the screen prompts to create the Stanley Intelli-M database. 5 When prompted, click “Yes.” 6 Following the system reboot, click “Run” to continue the installation. Note When prompted, create a strong database password. Enter a combination of upper case, lower case, and numbers. 7 Select “Complete” for the Setup Type.
Document Lockset Identification Record the MAC address before installing device – you will need this when configuring the lockset. Prepare Doors Use the template provided with the lockset package to prepare the installation. You can also find the template at www.stanley.com/templates. Install Wireless Locksets Use the installation instructions provided with the lockset hardware. You can also find installation instructions at www.stanley.com/installationinstructions.
Configure Software Steps 1 2 3 4 5 6 7 8 9 10 11 12 Terms and Concepts Door Behavior Rules and Privileges Schedules and Holiday Sets Events and Alarms Alarm Acknowledgement Extensibility and Peripherals Quick Setup Create Doors Create a Person Create an Access Privilege Licensing Your System Terms and Concepts Door vs. Zone Image - TBD The Door occupies a physical space, and its border areas are called Zones. When applying privileges to a Door you’re granting access to a Zone.
Muster Zone Image - TBD A Muster Zone is a Zone tagged with ‘In Muster’ or ‘Out Muster’. When you tag a Zone with ‘In Muster’, Intelli-M will track all users who enter that Zone. You can also tag a Zone with ‘Out Muster’ to track both sides of a Door. A special Muster View on the Events Page displays the location of all cardholders in these Muster Zones in real-time. Cardholder vs. Group Image - TBD Stanley Intelli-M defines a cardholder and configures the cardholder’s access rights.
Rules and Privileges Image - TBD Privilege is the combination of a Group (who has access), a Zone (where is access granted), and a Schedule (when is access granted). You can create as many Privileges as desired. A Rule is “what to do when something happens.” For example, a Privilege is a type of a Rule (i.e. “what to do when a card is swiped or a PIN is entered”). Other examples include sending emails, locking and unlocking any Zone or Door, and energizing or de-energizing one of the Door’s outputs.
Events and Alarms By default, Stanley Intelli-M identifies an Alarm as the usual access denial events, but you can custom an Alarm using the Rules Engine. (See more information in Advanced Setup and Configuration.) Alarm Acknowledgement Image - TBD Automatic Alarm Acknowledgement allows you determine which events are important. Extensibility and Peripherals Image - TBD A Peripheral is a third-party device that can be plugged into the Intelli-M Rule Engine allowing integration.
Custom-printed cardholder’s badges also utilize the Reporting Services Engine, giving you complete control over badge design. Quick Setup Follow these simple steps to get your access control up and running in minutes. Steps 1 Login to Stanley 2 Click All Programs 3 Click Stanley to launch web browser, which will point to the TBD, running under IIS. You will be presented with a login screen. 4 Use default username, which is admin. The default password is admin.
Choose a Door Behavior We recommend “Always Locked” as the default behavior. Image-TBD Selecting two Zones which Border the Doors 1 The upper two combo boxes tell the system which two Zones the Door borders. The lower two combo boxes tell the system which Zones have card reader access. 2 Choose “Outside” and “Inside” for the top two combo boxes. 3 Choose “Inside” for Card Reader One (to grant access to the “Inside” Zone). 4 Choose the proper Zone for Card Reader Two.
Note At any time you can click on one or more Doors and click the ‘Update’ Action link to update specific Doors. Image-TBD Create a Person (Add a User) 1 Click ‘Home’ in upper left part of window to go back to Events Page. Image-TBD Note These two links, ‘Home’ and ‘Configuration’, take you back and forth between normal operating mode and configuration mode. 2 Click on the ‘People’ tab to start adding people.
Image-TBD 8 Place the Person in a Group. Image-TBD 9 Click the arrow in the Groups tag (or drag & drop) to add a name to the selected Group (visible below the Card Code boxes). Image-TBD 10 A list of Group names will slide from the left, exposing the only existing Group (‘Everyone’). Image-TBD Note To easily find a Group name in a long list of Groups, click the mouse anywhere in the Available Groups window and start typing the name of the Group.
Note If you are already in the Configuration section, just click ‘Rules’. The Rules Page will appear showing a list of default Rules. 2 Select ‘Rules’. Image-TBD 3 Simply click the Rules tab if you are already in the Configuration section. The Rules Page will appear showing a list of default Rules. Image-TBD 4 Click the ‘Create Rule’ Action link in the Actions menu. A ‘Create Rule’ pop-up window will appear as shown in Figure XX.
Licensing Your System 1 Click on ‘Configuration’. Image-TBD 2 Click on the ‘System Settings’ link (in the upper right corner of the window). A popup window will appear, as shown in Figure XX. Image-TBD 3 You’ll see the Intelli-M version number along with the trial license key and other information. Enter the key you received when you purchased the product and the system will automatically be licensed.
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Service, Upgrades, & Updates 4
Outline: Service • Lockset Serviceable Parts -Paragraph explaining that if someone needs technical support, please call Stanley Technical Support at (800) 392-5209. -Standalone Serviceable Parts -Illustration with parts list -Wireless Serviceable Parts • -Illustration with parts list Gateway Serviceable Parts -Illustration with parts list Upgrade • Standalone System to Wireless System Update • Firmware Update • Check online for update instructions, templates, and guides.
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Troubleshoot 5
Occasionally, you may have problems when working with your Stanley QEL 200 System. Read on for troubleshooting tips. If you need further help, please call Stanley Technical Support at (800) 392-5209. Lockset Installation Problem Problem Problem Cause Cause Cause Interior or exterior escutcheon does not seat flush aganist door. Square drive was not inserted fully. Square drive must insert through latch and exterior escutcheon. Square drive was not inserted fully.
Problem Problem Problem Cause Cause Cause Wireless locks only. Wireless Card was not correctly inserted. Wireless locks only. Wireless locks only. Solution Solution Solution P Wireless Card was not correctly inserted. Wireless Card was not correctly inserted. Wireless card (P) LED does not light green. F K Wireless card (P) LED does not light green. Wireless card (P) LED does not light green. Wiring was not properly connected. Push wire harness in to fully connect pins.
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Glossary 6
access level relationship between lockset(s) and time zone(s), assigned to a badge ID to grant access during a specified time activation/deactivation date badge badge ID date that a credential becomes active or expires.
standalone lockset lockset not connected to an access control system; accessibility local at door Stanley Intelli-M software time interval wireless access control system specific range of time; may be comprised of several individual intervals timezone defined range of time for various access control activities unlock duration user wireless lockset brief period of time the lock is unlocked individual with a particular access credential lockset which controls access at the door and grants user requests
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