Technical Support The SpotCell serial number must be available to authorize technical support and/or to establish a return authorization for defective units. The serial number is located on the back of the CU and DU as well as the box in which they were delivered. Additional support information may be obtained by accessing the SpotwaveWireless Inc. website at www.spotwave.com.
LIMITED WARRANTY AND LIMITATION OF LIABILITY: 1. What is Covered and for How Long? Spotwave Wireless Inc. ("Spotwave") warrants to the original Purchaser that the Spotwave SpotCell System (the "System") is free from defects in material and workmanship under normal use and service for a period of 12 months from the date of shipment from Spotwave (the "Limited Warranty Period"). 2. What is not covered? This Limited Warranty is conditioned upon proper use of the System by the Purchaser.
5. This Limited Warranty allocates risk between Purchaser and Spotwave, and the Spotwave System pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty. The agents, employees, distributors, dealers or representative of Spotwave are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on Spotwave.
iv SpotCell 100, Release 1.
Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 This manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mounting to a brick or concrete structure: . . . . . . . . . . . 18 Mounting to a pipe or tubing: . . . . . . . . . . . . . . . . . . . . 18 Attaching the cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Bringing the cable indoors . . . . . . . . . . . . . . . . . . . . . . . 20 DU indoor mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Mounting the CU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Grounding: . . . . . . . . . . . . .
1 – Introduction 1.1 This manual The contents of this manual complements the Quick Install Guide, and provides specific details that may be referred to if necessary during installation of the SpotCell™ system. 1.2 About Installation Installation of the SpotCell does not require any specialized technical knowledge. The SpotCell can be installed by any person(s) with the ability to use a screwdriver, and in some situations may require the use of a ladder, drill, and additional related tools. 1.
INTRODUCTION The SpotCell system receives signals from one or more wireless base stations and re-transmits the signal to areas where cell phones do not work or work poorly due to obstructions or the remoteness of the location . Figure 1.1: Base station signal does not reach wireless subscriber Figure 1.2: SpotCell improves wireless communications 2 SpotCell 100, Release 1.
2 – Getting Started 2.1 Packing list - SpotCell The SpotCell is shipped in a single box containing: Donor Unit (DU) - this is the outward facing part of the system. Coverage Unit (CU) - this is the indoor part of the system. Power Adapter - to be plugged into an electrical outlet, and connected to the CU. Cable - used to connect the CU and DU together. Mounting Kit which includes: angled brackets (3) for DU 1/4” x 3/4” pan head screws (6) 1/4” x 2” hex screws (2) No. 10 x 2.
GETTING STARTED screw anchors, plastic (10) screw anchors, concrete (10) drwwall anchor (1) 1/4” screw anchor, concrete (2) caulking cord (1) Note: Parts are provided for the majority of installation options, but do not cover all possibilities. You may need to purchase additional hardware specific to your mounting environment before you begin the installation. A tripod and mast would be typical additional equipment purchased for mounting the SpotCell DU on a rooftop.
2.2 Unpacking and inspecting Physically inspect the box for shipping damage before unpacking the SpotCell. 1. Remove the SpotCell components from the box. 2. Remove all packing material from the Donor Unit (DU) and the Coverage Unit (CU). Save the packaging in case the SpotCell is ever stored or shipped to SpotWave for service. 3. Check the contents of the package to make sure you have received everything ordered and verify that the mounting kit contains all the listed parts. 4.
GETTING STARTED 6 SpotCell 100, Release 1.
3 – Installation 3.1 Preparing for installation The following are general considerations and preparations that should be looked at before installing the SpotCell. 3.1.1 Signal Strength The SpotCell system brings signals from an area of adequate coverage to an area with poor or non-existent coverage. It is the DU which captures a good signal, and the CU that provides the signal to the area with poor cell phone coverage.
INSTALLATION 3.1.3 Avoid obstructions General placement of the DU and CU must be in unobstructed areas. For example, the CU should not be placed on a wall behind any type of furniture (behind items such as metal filing cabinets would be a particularly poor location). Similarly for the DU, the front of the unit should not be directly facing any type of metal structures, which are often found on building rooftops. 3.1.
3.2.1 Installing the DU Three methods of positioning the DU (based on location) are outlined in the following procedure. Specifically they refer to installing inside buildings, on external walls, and on rooftops. 1. Position the DU (but do not mount it) as close to the final desired mounting location as possible. The CU does not have to be in its final location while positioning the DU and it is helpful to have the CU near the DU.
INSTALLATION 4. Ensure the switch on the CU is in the ‘Install’ (1) position. 5. Plug the power supply adapter into a wall socket. CU switch Figure 3.2: CU switch location 6. To align, hold the DU upright and: ,QGRRUV 5RRI ([WHUQDO ZDOO Rotate the face of the DU from left to right in front of the window. Rotate it in a full circle. A time of 10 seconds is appropriate to fully complete the rotation. Rotate the face of the unit from left to right within the constraints allowed by the wall.
8. Again, rotate the DU as in step 6, this time stopping each time the LED is green and note the direction the DU is facing (the LED may turn green once or multiple times). This is an indication of the signal strength the DU is receiving from the wireless phone tower. The DU should be mounted facing the direction the DU was pointed for the longest period of time the LED was green during its rotation. 9.
INSTALLATION If mounted on a ceiling, the unit should be downward facing, and in the center of the area requiring cell phone coverage. If mounted on a wall, the unit should be positioned in the middle of the area to be covered side-to-side, and off-centered slightly front-to-back, approximately as shown below in Figure 3.4:“CU position and signal coverage.”. The unit should be mounted as high on the wall as possible. Figure 3.4: CU position and signal coverage. 3.3.1 Positioning the CU 1.
Figure 3.5: Displayed Signal Strength 4. Refer to page 15 for mounting instructions. Spotwave Wireless Inc.
INSTALLATION 14 SpotCell 100, Release 1.
4 – Mounting All necessary hardware required for mounting on internal/external walls, or pipes is included in the mounting kit. 4.1 Running the cable through a wall If it is necessary to run a cable through a wall, use a masonry or wood drill bit to drill a 5/8-inch diameter hole. After passing the cable through, use the putty in the installation kit to fill the hole around the cable. 4.2 Mounting the DU The DU may be indoor or outdoor mounted.
MOUNTING Note: Mount the angle bracket on the flanged side of the mounting bracket and use the two mounting holes if no horizontal movement is required. 4.2.1 Wall mounting Figure 4.1: Wall mounting arrangement This mounting allows for rotation and some upward tilt but mainly downward tilt. 4.2.2 Overhead mounting Figure 4.2: Overhead mounting arrangement This mounting allows for rotation and some upward tilt but mainly downward tilt. 16 SpotCell 100, Release 1.
4.2.3 Horizontal surface mounting Figure 4.3: Horizontal mounting arrangements These mountings allow for rotation and some downward tilt but mainly upward tilt. 4.2.4 Pipe mounting Figure 4.4: Pipe mounted DU Use hose clamps to mount the unit to a pipe. The hose clamp range is 2" to 5". This mounting allows for rotation and limited up and down tilt. Spotwave Wireless Inc.
MOUNTING 4.3 DU Outdoor mounting 4.3.1 Mounting to a wood structure 1. Use the holes in mounting bracket as a template and mark the hole locations. Mark two regular holes if no motion is required and the hole and the slot if motion is required. 2. Drill two .125" diameter holes approximately. 2.5" deep. 3. Install the DU using the two 1/4" lag bolts. 4.3.2 Mounting to a brick or concrete structure: 1. Use the holes in mounting bracket as a template and mark the hole locations.
4.3.4 Attaching the cable While securing the cable, ensure that a drip loop is fashioned near the DU (to prevent water from collecting around the cable where it attaches to the DU) and secured in place as shown in Figure 4.5:“Drip loop” below. Figure 4.5: Drip loop Fashion the drip loop and fasten a black tie wrap around the loop to keep the loop fastened. To attach the cable to an existing pipe or cable run: Use tie-wraps to attach the cable to an existing pipe or cable run.
MOUNTING To attach the cable to a brick or concrete wall: 1. Drill a 3/16 diameter x 1 1/4 inch deep hole using a masonry drill bit. 2. Insert the anchor flush with the mounting surface. 3. Use cable clamps and screws to attach cable to the wall. 4.3.5 Bringing the cable indoors To bring the cable indoors, it may be necessary to drill a hole through the wall. To bring the cable through an exterior wall: 1.
4.5 Mounting the CU The CU has a bracket attached as illustrated below. The bracket can be rotated to allow mounting to a ceiling or wall such that the face of the unit is parallel to the floor or ceiling, or positioned at approximately 45 degrees. CU bracket Figure 4.7: CU mounting bracket. Mounting the CU 1. Find a suitable location to mount the unit that will provide good signal coverage. Refer to section 3.3“Choosing a location for the SpotCell CU (indoor unit)”. 2.
MOUNTING 4.5.1 Grounding: Ensure there is a connection to earth ground. Use an appropriate conductor connected from the stud on the DU to earth ground. ground stud Figure 4.8: DU ground stud Warning! Failure to properly ground the DU will leave the unit vulnerable to damage from lightning strikes. Check local building code requirements for lightning protection and follow them. 22 SpotCell 100, Release 1.
5 – Display Information 5.1 DU (outward facing unit) DU LED Figure 5.1: DU LED location LED is RED: the DU is not capturing an adequate enough signal for the system to operate. LED is YELLOW: the captured signal is within range and the system will function, but the DU is not properly positioned to capture the strongest signal available in its current location. LED is GREEN: after one complete rotation of the DU this indicates the DU is optimally positioned in this location.
DISPLAY INFORMATION 5.2 CU The CU displays system status and signal strength. The following table shows the various messages displayed and if necessary, what action should be taken. 'LVSOD\ ZLWK DOWHUQDWLQJ GLVSOD\ LI SUHVHQW $FWLRQ LI UHTXLUHG ,QLWLDOL]LQJ 1R DFWLRQ UHTXLUHG S potwave W ireless V : xx D ate System OK OUT OF SERVICE System Fault xxx CHECK CABLE CONNECTIONS &KHFN WKH 5) FDEOH DQG YHULI\ WKDW LW LV FRQQHFWHG SURSHUO\ 0DNH VXUH WKH OHQJWK RI WKH 5) FDEOH LV OHVV WKDQ PHWHU
'LVSOD\ ZLWK DOWHUQDWLQJ GLVSOD\ LI SUHVHQW $FWLRQ LI UHTXLUHG 0RYH WKH &8 WR DQ DOWHUQDWH ORFDWLRQ SUHIHUDEOH IDUWKHU DZD\ IURP WKH '8 CHxxx MOVE CU CHxxx IN SERVICE 7XUQ WKH '8 WR DQRWKHU DSSURSULDWH SRVLWLRQ Poor Signal xxx INSTALL MODE Poor Signal xxx Try turning DU 7XUQ WKH '8 WR DQRWKHU DSSURSULDWH SRVLWLRQ C H xxx IN S T A LL M O D E W eak Signal Try turning D U C H xxx IN S T A LL M O D E Table 1: CU Display States Spotwave Wireless Inc.
DISPLAY INFORMATION 26 SpotCell 100, Release 1.
6 – Trouble Shooting Information 1. Status: The display on the bottom of the CU dynamically displays information regarding the SpotCell system and environment during installation and operation. Action: Look at the information display to determine if the SpotCell system is indicating a fault. 2. Status: The LED on the DU is not illuminating during the installation. Action: Ensure the following: The provided white cable is connected to the CU and DU. The power supply is connected to the CU.
TROUBLE SHOOTING INFORMATION 4. Status: While optimizing the DU for installation, you found that the LED turned green in multiple locations, indicating each had adequate signal strength. How do you determine which location is optimal for the DU? Action: Look at the signal level indicated on the display on the bottom of the CU each time the green light appears on the DU during alignment. Mount the DU in the location as indicated having the highest signal level. Figure 6.1:“Displayed signal strength.
6. Status: The coverage area around the CU suddenly shrinks after a long period of reliable operation. Action: This is most likely due to man made environmental influences such as a large building being erected somewhere in between the DU and the location the DU is receiving a signal from. Repeating the install procedure with the DU in its current position may improve system performance (i.e.
TROUBLE SHOOTING INFORMATION 8. Information: Residential (or building) installations that do not provide for brick, concrete, metal, or other dense material between the DU and CU. Action: In this situation it is possible that the signal emitted by the DU will be received by the CU. This will result in the system lowering the power of the signal it is emitting; and therefore the area around the CU in which a cell phone will function will become smaller.
Appendix A – SpotCell 100 System Specifications Note: Spotwave Wireless has the right to change specifications without notice. A.1 DU LED signal indications: RED YELLOW GREEN BS signal too low BS signal present and within range BS signal is at maximum A.2 Antenna beam width: A.2.1 CU Antenna Summary Gain 2.5 dBi Azimuth Beamwidth ±75° F/B 15 dB Elevation ±105° Spotwave Wireless Inc.
SPOTCELL 100 SYSTEM SPECIFICATIONS A.2.2 DU Antenna Summary Gain 10 dBi Elevation Beamwidth ±32° F/B 20 dB Azimuth ±27° A.
SPOTCELL 100 SYSTEM SPECIFICATIONS A.3.3 Physical Operating Temperature Outdoor unit: -40° to +55° C Indoor unit: 0° to +40° C Size Outdoor unit: 14"w 10.5" h 3.5" d Indoor unit: 8.25"w 6.5" h 2.5" d Weight Outdoor unit: 2 lb Indoor unit: 1.5 lb RF Connectors Type F, outdoor unit supplied with weather proof boot RF Cable RG6 Quad shielded 80’ or 25 meters supplied (System supports up to 75 meters) A.3.
SPOTCELL 100 SYSTEM SPECIFICATIONS 34 SpotCell 100, Release 1.
Appendix B – SpotCell 111 System Specifications Note: Spotwave Wireless has the right to change specifications without notice. B.1 DU LED signal indications: RED YELLOW GREEN BS signal too low BS signal present and within range BS signal is at maximum B.2 Antenna beam width: B.2.1 CU Antenna Summary Gain 2.5 dBi Azimuth Beamwidth ±75° F/B 15 dB Elevation ±105° Spotwave Wireless Inc.
SPOTCELL 111 SYSTEM SPECIFICATIONS B.2.2 DU Antenna Summary Gain 10 dBi Elevation Beamwidth ±32° F/B 20 dB Azimuth ±27° B.3 Architecture Frequency Band Full A, D, B, E, F, C band and sub-band (C1, C2, C3, C4, C5) selectivity Passband Bandwidth 5, 7.5, 10, 15 MHz *Start/stop receive band frequency must be specified at time of order. Formats Supported GSM/TDMA Coverage Area Fully adaptive, supports multiple simultaneous users Up to 20,000 Sq feet (50,000 sq.ft.
SPOTCELL 111 SYSTEM SPECIFICATIONS B.3.3 Physical Operating Temperature Outdoor unit: -40° to +55° C Indoor unit: 0° to +40° C Size Donor Unit: 14.00" (35 cm) w 10.50" (27 cm) h 3.50" (9 cm) d Coverage Unit: 8.25" (21 cm) w 6.50" (17 cm) h 2.50" (6 cm) d Weight Outdoor unit: 2.0 lb (0.9 kg) Indoor unit: 1.5 lb (0.7 kg) RF Connectors Type F; weatherproof RF Cable RG6 quad-shield 82’ or 25 m supplied (System supports 164 ft or 50 m) B.3.
SPOTCELL 111 SYSTEM SPECIFICATIONS 38 SpotCell 100, Release 1.
Appendix C – SpotCell 112 System Specifications Note: Spotwave Wireless has the right to change specifications without notice. C.1 DU LED signal indications: RED YELLOW GREEN BS signal too low BS signal present and within range BS signal is at maximum C.2 Antenna beam width: C.2.1 CU Antenna Summary Gain 2.5 dBi Azimuth Beamwidth ±75° F/B 15 dB Elevation ±105° Spotwave Wireless Inc.
SPOTCELL 112 SYSTEM SPECIFICATIONS C.2.2 DU Antenna Summary Gain 10 dBi Elevation Beamwidth ±32° F/B 20 dB Azimuth ±27° C.3 Architecture Frequency Band Full A, D, B, E, F, C band and sub-band (C1, C2, C3, C4, C5) selectivity Passband Bandwidth 5, 7.5, 10, 15 MHz *Start/stop receive band frequency must be specified at time of order. Formats Supported CDMA Coverage Area Fully adaptive, supports multiple simultaneous users Up to 20,000 Sq feet (50,000 sq.ft.
SPOTCELL 112 SYSTEM SPECIFICATIONS C.3.3 Physical Operating Temperature Outdoor unit: -40° to +55° C Indoor unit: 0° to +40° C Size Donor Unit: 14.00" (35 cm) w 10.50" (27 cm) h 3.50" (9 cm) d Coverage Unit: 8.25" (21 cm) w 6.50" (17 cm) h 2.50" (6 cm) d Weight Outdoor unit: 2.0 lb (0.9 kg) Indoor unit: 1.5 lb (0.7 kg) RF Connectors Type F; weatherproof RF Cable RG6 quad-shield 82’ or 25 m supplied (System supports 164 ft or 50 m) C.3.
SPOTCELL 112 SYSTEM SPECIFICATIONS 42 SpotCell 100, Release 1.
Appendix D – Safety Hints Customer safety is a concern we would like to address in a sensible and proactive manner. To this end, the following notes have been provided as a reference to help installers remain safe and think about safety in all aspects of the installation. The following notes are to be considered as informational only, and not exhaustive or complete. D.1 Lightning Never attempt to install the DU outdoors while a lightning storm is in progress in your immediate or neighboring vicinity.
SAFETY HINTS D.2.1 Power Tools Proper eye protection should be worn when using a drill or any other type of power tool. D.2.2 Working with Ladders Properly secure your ladder and work in pairs. Make sure the ladder is properly tied off and use an insulated ladder when working around power lines. D.2.3 Grounding Ensuring the DU is properly grounded in external installations will help to prevent property damage and personal injury during lightening storms. D.