Spectralink 87-Series Wireless Telephone PIVOT by Spectralink User Guide 720-xxxx-000 Rev: A month 2013
Spectralink 87-Series Wireless Telephones User Guide Copyright Notice TM © 2014 Spectralink Corporation All rights reserved. Spectralink , the Spectralink logo and the names and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink Corporation and are common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
Contents Chapter 1: Understanding Your Handset.................................. 6 Carrying Accessories....................................................................................................... 6 Handset range................................................................................................................. 6 PIVOT Hardware................................................................................................................ 7 Front........................................
Spectralink 87-Series Wireless Telephones User Guide Managing Incoming Calls ...............................................................................................28 Managing Active Calls.....................................................................................................30 Transferring Calls ............................................................................................................31 Setting up Conference Calls .....................................................
Spectralink 87-Series Wireless Telephones User Guide Wireless Telephones .......................................................................................................61 Operational Warnings.....................................................................................................62 Electromagnetic Interference and Compatibility ...........................................................62 Facilities ........................................................................................
Chapter 1: Understanding Your Handset Your PIVOT handset combines the familiarity of an Android smartphone with the advanced functionality and durability needed for a workplace environment. It is a WorkSmart device. Contact your system administrator for information about what capabilities are configured for your facility. This user guide shows you how to operate your Spectralink 87-Series Wireless Handset. Additionally, this chapter orients you to the physical features of the handset.
Spectralink 87-Series Wireless Telephones User Guide PIVOT Hardware Front Back UserGuide-draft01.
Spectralink 87-Series Wireless Telephones User Guide UserGuide-draft01.
Chapter 2: Before Using Your Handset When you first receive your handset, you need to fully charge the Battery Pack in order to maximize the Battery Pack's storage capacity and lifespan. You may also need to familiarize yourself with turning the handset on and off and learn about the various audio options available to you. Additionally, your facility may have security standards that require you to enter your unique credentials so that the handset will correctly register with your system.
Spectralink 87-Series Wireless Telephones User Guide Registering Your Handset Generally, your system administrator will deploy your handset with multiple other handsets. In this case, your system administrator will configure the handset parameters beforehand so that the handset will register with the system and be ready to use when you turn it on. The system administrator must register the handset or it will not work. If your handset does not work when you turn it on, contact your system administrator.
Spectralink 87-Series Wireless Telephones User Guide 3 If credentials have been configured, you must enter your PIN or Password before you can use the handset. 4 Additionally, you may need to enter user credentials to log in to certain applications. 5 The Home screen displays with the registration successful icon in the Status Bar ( If registration fails, you will see an icon showing registration failed ( of these icons, see Understanding the Status Bar Icons. ). ).
Spectralink 87-Series Wireless Telephones User Guide Note: Login failure If your login fails several times, your account becomes locked and inaccessible. If this happens, notify your system administrator. Restarting and Updating Your Handset Customer support services or your system administrator may advise you to restart your handset or update configuration software. To restart your handset: Press the power button to turn the handset off. Press it again to turn it on.
Chapter 3: Getting Started This chapter shows you how to use the Home screen, the Status Bar icons and generally how to navigate through the PIVOT screens. Like other Android devices, PIVOT is app driven, not menu driven. Generally you will tap icons to open applications that provide features, such as dialing a call, viewing email, browsing the web, etc. The Home Screen The Home screen is the first display you will see.
Spectralink 87-Series Wireless Telephones User Guide Understanding the Five Home Screen Icons This section explains how to navigate the five default Home screen icons and the features associated with each icon. These icons can be moved to a different location and different application icons can be placed in this area. The icons shown here are the default icons most people like to start with. The Dialer The Dialer icon opens the custom Spectralink dialer application. The keypad shows by default.
Spectralink 87-Series Wireless Telephones User Guide Apps and Widgets Like every Android device, you can customize your home screens with apps and widgets through the Apps icon. Apps screen Widgets screen These can be added to and removed from any Home screen as you would with any Android device: To add an app, press and hold the icon and then drag it when the Home screens UserGuide-draft01.
Spectralink 87-Series Wireless Telephones User Guide appear. To remove an app from a Home screen, press and hold the icon and then drag it to the Remove x when it appears. Calendar The Calendar app can be synced with your Outlook program. Contact your system administrator for information on syncing Outlook. Browser The Browser app opens the search page on Google. UserGuide-draft01.
Spectralink 87-Series Wireless Telephones User Guide UserGuide-draft01.
Spectralink 87-Series Wireless Telephones User Guide Understanding the Status Bar Icons The Status Bar icons give you information about the status of your handset. Up to eight icons can display in the Status Bar and each icon has a fixed position. Each of the Status Bar icons and their definitions are shown next in Table 1: Status Bar Icons UserGuide-draft01.
Spectralink 87-Series Wireless Telephones User Guide Table 1: Status Bar Icons Position Icon(s) Description The Battery life indicator is in the first, left-most icon position. In this example, the green battery icon shows that the handset is fully charged. The signal strength icon in the second position shows the signal strength of a wireless Access Point (AP). If location services is activated in your facility, the green location icon sits above the signal strength icon.
Spectralink 87-Series Wireless Telephones User Guide Locking and Unlocking the Keypad To avoid making inadvertent calls, you can lock your keypad so that key presses are not recognized. You must unlock the keypad before you can make calls. The Slide lock is the default. Check with your system administrator if this feature is not available and for information on the timeout value. Some applications require a secure lock – a Pattern, PIN or Password.
Spectralink 87-Series Wireless Telephones User Guide PIN screen lock options Settings: Emergency calling options while the keypad is locked If a lock option requires a pattern, PIN or password you can make an emergency call if emergency numbers have been configured by the system administrator. Tap Emergency call below the dial pad or swipe pattern and select from the list of numbers configured for your facility. UserGuide-draft01.
Spectralink 87-Series Wireless Telephones User Guide Using the Headsets and Speakerphone The Speaker softkey gives you access to the following audio options: Speakerphone You can direct audio through the speakerphone on the back of the handset. Select the speaker icon in the active call screen. Receiver The receiver speaker is the default speaker you use when you hold the handset to your ear.
Chapter 4: Using Telephony Applications xxx Making Calls xxx Making an Emergency Call Warning: Power failure may prevent call functionality Your handset may not function in the event of a power failure as it relies on the greater computer network to transmit calls. You will have a red “X” over the signal bars if the wireless system is down.
Spectralink 87-Series Wireless Telephones User Guide Settings: Emergency calling options while the keypad is locked If a lock option requires a pattern, PIN or password you can make an emergency call if emergency numbers have been configured by the system administrator. Tap Emergency call below the dial pad or swipe pattern and select from the list of numbers configured for your facility. Multiple Call Methods You can use your handset to start a call in several ways.
Spectralink 87-Series Wireless Telephones User Guide To call from a call list: 6 Scroll to the Contacts/Call Lists icon on the Home screen and press OK. 7 Highlight Call Lists and Press OK or press 3. Your call list opens. 8 Scroll to the contact you wish to call and press the Start key. For more information, see Error! Reference source not found.. To call a URL or SIP IP address: 9 Press any number key on the keypad to open the Dialer. Note that URL addresses can be letter or number characters.
Spectralink 87-Series Wireless Telephones User Guide If you are in an active call and placing a second or third call, the Autocomplete cells replace the other session cells until the new call begins to ring. Numeric Dialing This is your usual dialing a number. It can be an external phone number or a short extension. The numbers you need to enter depend upon the dial plan used in your facility. Contact your system administrator for complete information.
Spectralink 87-Series Wireless Telephones User Guide Opening the Dialer from the Session Screen If you want to place a call during an active call, you can open the Dialer. When you begin to dial the new number, the Autocomplete cells will replace the session cells of active calls until the new call begins to ring. Open the Dialer during active calls using one of the following ways: On-Hook If On-Hook dialing is enabled, press the Hold softkey and then press a number key (0-9) to start dialing.
Spectralink 87-Series Wireless Telephones User Guide Table 4: Session Icons. Icon Description Incoming call alert Active call Call on hold Conference call Conference leg PTT/Page receive PTT/Page transmit PTT/Page idle PTT/Page hold IM Presence indicator Answering Incoming Calls You can answer an incoming call in several ways. You can press the Start key to answer an incoming call with the handset. You can press the Speaker softkey and select a different audio path.
Spectralink 87-Series Wireless Telephones User Guide To answer a call: The easiest way to answer a call is to press the Start key. To answer an incoming call when in an active call: 13 While in an active call, press the Ignore softkey to open the Session Manager. 14 Press the Hold softkey to place the current call on hold and highlight the incoming call cell. 15 Press Start to answer the incoming call.
Spectralink 87-Series Wireless Telephones User Guide To forward an incoming call to another number: Press the Forward softkey. You can have incoming calls automatically forwarded to voicemail. To set up call forwarding, , see Error! Reference source not found.. To divert an incoming call: You can divert calls from specified contacts to another number. See Error! Reference source not found..
Spectralink 87-Series Wireless Telephones User Guide Press Resume To mute a call: To mute yourself in the call, press the Mute softkey. A Mute icon displays in the status bar. Now you can still hear the other party, but that person can’t hear you. Press UnMute to resume audio flow. To activate the speakerphone: To activate the speakerphone, press the Speaker softkey and select the Speakerphone option. Transferring Calls A transfer connects two parties as you exit the conversation.
Spectralink 87-Series Wireless Telephones User Guide You will hear a dial tone and the Dialer will open. 20 Dial the number of the target party. If the Autocomplete feature matches the number you are dialing to a stored number, select the matching number and press Start or OK to place the call. For more information about the Autocomplete feature, see Using the Dialer.
Spectralink 87-Series Wireless Telephones User Guide 29 When the target party answers, explain that you are going to set up a conference call. 30 Press the Conference softkey. When all three participants are connected to the conference call, the Session Manager will look like this: 31 To exit the call, ensure the conference cell is highlighted (light blue) and press End. After exiting, you are returned to the Home screen or, if other calls are active, to the Session Manager.
Spectralink 87-Series Wireless Telephones User Guide 35 Press the Hold softkey. Note: If your call server has music on hold enabled, placing the conference call on hold will allow the music to be heard by the other conference participants. To resume conferencing: 36 During a conference call, in the Session Manager, highlight the Active: Conference call cell. 37 Press the Resume softkey.
Spectralink 87-Series Wireless Telephones User Guide To split conference calls into two calls on hold 38 During a conference call, in the Session Manager, highlight the Active: Conference call cell. 39 Press the Features softkey and select Split. The conference ends and each participant is split into an individual call cell and put on hold. Forwarding Calls You can forward calls manually or automatically.
Spectralink 87-Series Wireless Telephones User Guide 41 When the forwarding number displays, press Forward. The incoming call is forwarded to the other party and you are disconnected. To enable automatic call forwarding: From the Home screen, navigate to Settings > Feature Settings > Forward. Depending on the type of server installed at your facility, you will see one of these screens: Open SIP Server Microsoft Lync Server or Open SIP Server Forwarding is handled locally by the handset.
Spectralink 87-Series Wireless Telephones User Guide 44 You can enable the following call forwarding options: o Always To forward all incoming calls o No Answer To forward all unanswered incoming calls o Busy To forward incoming calls when you’re in an active call Enable one of the forwarding options and press the OK key. 4 Depending on your selection, do one of the following: o If you selected Always, enter the forwarding number.
Spectralink 87-Series Wireless Telephones User Guide Enabling and Disabling Do Not Disturb (DND) Do Not Disturb (DND) is an optional feature that your system administrator must enable. Ask your system administrator if DND is enabled on your network. By default, the DND feature, when enabled, applies to all lines on your handset. The system administrator can enable your handset to apply DND on a line-by-line basis.
Spectralink 87-Series Wireless Telephones User Guide Enabling and Disabling DND on all lines when individual line DND is enabled: Once you enable one line with DND, the Set All and Clear All softkeys display. Press one of these to enable or disable DND for all lines. Using People Each time you add a contact to your Contact Directory, that contact is automatically assigned the next available speed dial index number and added to your speed dial list.
Spectralink 87-Series Wireless Telephones User Guide A list of speed dial contacts displays. Scroll through the list to view all speed dial contacts, as shown next. 60 Scroll to a contact and press Start or press the index number, for example ‘1’ on the keypad would place a call to Don Blue. To add a speed dial contact: A speed dial number can be assigned to any name in the contact directory.
Spectralink 87-Series Wireless Telephones User Guide To access your voicemail: 65 Navigate to Messages > Voicemail. 66 If you have multiple lines: a Choose Line. The Line Select screen displays. b Highlight a line and press OK. The Messages screen displays and Voicemail is highlighted. 67 Press OK to select Voicemail. 68 Press the Connect softkey to access your mail, and follow the visual prompts on the screen. 69 If you want to delete voicemail messages, press the Clear softkey.
Chapter 5: Using the Barcode Reader (8753 only) Barcode technology enables you to encode and decode information stored in a variety of visual patterns. You can use the barcode reader to input data in the following ways: Input scanned data into a Web application running on the handset, such as an application input field. Input scanned data into an application running on a PC using the Spectralink Quick Barcode Connector (QBC) program.
Spectralink 87-Series Wireless Telephones User Guide General Operating Instructions The barcode reader, shown next, is located at the top rear of the handset. Scanning range for the 8450 is 4 to 12 inches. The 8452/8453 has a slightly larger reader and an operable range of 1 to 18 inches. Scanning with the barcode reader: 71 Hold the handset so that the barcode reader is pointing to the item you want to scan. A perpendicular angle is best but the reader can be rotated and will still work.
Spectralink 87-Series Wireless Telephones User Guide User Tip: How long does it take to scan a barcode? The larger the barcode, the more data it contains. 2D barcodes can be very large and contain a lot of information. It can take several seconds to read a very large barcode. Always wait for the beep that indicates that the scan is complete before letting go of the scan button.
Spectralink 87-Series Wireless Telephones User Guide To scan a barcode in response to an Application Prompt: 78 Navigate to Home > Application and open the application. 79 Point to the barcode you want to scan and press the scan button. 80 Complete any further instructions required by the specific application.
Spectralink 87-Series Wireless Telephones User Guide 83 Scan the barcode(s) you want to enter into the PC application. Barcode Scanning in Many-to-Many Mode To enter barcode data in many-to-many mode, you must first connect your handset to a computer.
Spectralink 87-Series Wireless Telephones User Guide ○ The Spectralink QBC status icon on the handset will appear on the right side of the status icon row. ○ The Spectralink QBC status icon on the computer will display in the system tray. ○ The computer will display a ‘Connected’ balloon and a notification sound (if enabled). The barcode pattern displays the message Connection when you move the pointer to the hotspot, as shown next.
Chapter 6: Applications The Applications icon on the Home screen may be populated with Web applications or custom applications for your facility. If your facility uses custom applications, see your system administrator to find out what they are and how to use them. See your administrator if you see the message No configured applications please see your system administrator. When you activate an Application, a cell is opened in the session manager.
Chapter 7: Chargers and Battery Packs Your handset is powered by a removable Battery Pack that you will need to fully charge before first using the handset and then recharge periodically. You may charge the Battery Pack while it is removed from or while attached to your handset. Some facilities provide chargers to all users while other facilities maintain a bin of charged Battery Packs. Ask your system administrator how your facility charges Battery Packs.
Spectralink 87-Series Wireless Telephones User Guide User Tip: Faster charging times If you are trying to charge a Battery Pack in the rear slot, do not store the handset in the front charging bay. This will slow the charging cycle of the rear charging slot. Using the USB Charger The USB Charger (UE08WCP-050150SPA), shown next, plugs into the USB port on the bottom left of the handset. Plug the charger into a wall socket.
Spectralink 87-Series Wireless Telephones User Guide Table 7: Quad Charger LED Indicators. LED Indication Battery Pack charge LED Solid red Charging Solid green Fully charged Off Not properly seated or empty Blinking red Error If there is an error and the LED is blinking red, the LED will continue to blink red—even when you remove the Battery Pack—until a Battery Pack without error is placed in the slot.
Spectralink 87-Series Wireless Telephones User Guide The handset will sound warning tones and display the Battery Low message when there are fewer than two minutes of talk time remaining. When the handset is in Standby mode, the message Battery Low and a series of chirps indicate a critically low Battery Pack charge. The handset will not work until the Battery Pack is charged. Battery Pack Removal and Replacement To remove the Battery Pack from the handset, slide the carrier latch towards the phone body.
Spectralink 87-Series Wireless Telephones User Guide Warning: Proper battery disposal WARNING– The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above 45°C, or incinerate. Replace battery with Spectralink model DM351 only. Use of another battery may present a risk of fire or explosion. Notes on Battery Packs Battery Pack life will vary depending on your handset’s model and its features and system infrastructure.
Appendix A: Cleaning and Drying the Handset User Tip: Proper cleaning solutions The Spectralink 87-Series Handsets have been tested for resistance to cleaning chemicals per IEC 60068-2-74 (1999). Exposure of the Spectralink 87-Series Handsets to Lysol® or diluted bleach poses little risk of functional or cosmetic damage. Avoid dropping the handset or knocking it against hard surfaces. Carry the handset in a holster or carrying case to protect it.
Spectralink 87-Series Wireless Telephones User Guide ○ Do not use cleaning products containing quaternary ammonium compounds2, such as CaviWipes™, CaviWipes™ XL, Cavicide® or Sani-Wipes®, Sani-Cloth, Super Sani-Cloth® and Sani-Cloth® Plus. Quaternary ammonium compounds have been laboratory tested and proven to damage the handset plastics. ○ Do not use furniture polishes, waxes, or plasticizer-based cleaners (ArmorAll®, etc.
Appendix B: Regulatory and Safety Information FCC This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Spectralink 87-Series Wireless Telephones User Guide Spectralink 8400 Series Use only 8400 Series products with other 8400 Series products as identified by the model number located on the label of the product.
Spectralink 87-Series Wireless Telephones User Guide Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC Български: С настоящето, Spectralink Corporation декларира, че този 8741, 8753 отговаря на основните изисквания и други съответни постановления на Директива 1999/5/EC. Čeština: Spectralink Corporation tímto prohlašuje, že tento 8741, 8753 je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Spectralink 87-Series Wireless Telephones User Guide Français: Par la présente Spectralink Corporation déclare que l’appareil 8741, 8753 est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Gaeilge: Fograíonn Spectralink Corporation leis seo go bhfuil an 8741, 8753 seo i gcomhlíonadh leis na fíor-riachtanais agus na forálacha eile maidir le Treoir 1999/5/AE.
Spectralink 87-Series Wireless Telephones User Guide Polski: Niniejszym Spectralink Corporation oświadcza, że 8741, 8753 jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português: Spectralink Corporation declara que este 8741, 8753 está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Spectralink 87-Series Wireless Telephones User Guide Any battery that exhibits swelling, cracking or other abnormality should be disposed of promptly and properly. Warning: Do not… Do not immerse the Battery Pack in water or throw it into a fire. Warning: Do not… Do not throw away the Battery Pack with your domestic waste. Return used Battery Packs to your supplier or servicing agent.
Spectralink 87-Series Wireless Telephones User Guide Warning: Medical equipment interference Spectralink recommends that standard acceptance procedures be followed prior to operating this equipment in proximity of life-support systems. Operational Warnings Certain operational environments are potentially hazardous. Please read the following text carefully to ensure that you understand the handset’s operating conditions.
Spectralink 87-Series Wireless Telephones User Guide These recommendations are consistent with the independent research by, and recommendations of, Wireless Technology Research.
Spectralink 87-Series Wireless Telephones User Guide Communications Commission (FCC) adopted radio frequency (RF) exposure guidelines with safety levels for hand-held wireless handsets. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies: ANSI C95.
Spectralink 87-Series Wireless Telephones User Guide CE: 0.48 W/kg Body Tissue 0.44 W/kg Head Tissue FCC: 0.280 W/kg Body Tissue 1.320 W/kg Head Tissue Handset operation normal position To position the antenna properly, hold the handset as you would any other telephone, with the earpiece to your ear and speak into the microphone. UserGuide-draft01.
