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Frequent Asked Question ▸ Version. P3 ▸ I can’t get my Bluetooth connected.
Version Before using this keyboard, please check your iPad system version and ensure it is upper than 11.
I can’t get my Bluetooth connected iPads come in many sizes. Please check the table and diagram below to confirm your iPad's MODEL NUMBER.
How to fix the iPad stand? 1 Lay your iPad keyboard case. 2 Open your iPad stand. 4 Start enjoying your keyboard case. 3 Lock the stand with magnetic adsorpion.
I can’t get my Bluetooth connected First-time pairing: ❅ Step 1: Move ON/OFF switch to ON.
❅ Step 3: Toggle Bluetooth On in the Settings app on your iPad. ❅ Step 4: Tap “BT 3.0 Keyboard” under “MY DEVICES” in the Bluetooth section of the Settings app. For future pairings, please repeat steps 1-3 (if necessary). Bluetooth Keyboard will appear under MY DEVICES. Tap it to connect.
Can pair before but failed to pair this time ❅ Step 1: Power off the keyboard ❅ Step 2: Delete the “BT 3.0 Keyboard” from your iPad Bluetooth ❅ Step 3: Power on the keyboard and connect again Charging port OFF/ON switch Charging light Connect light Caps light Note: Bluetooth will automatically disconnect after 10 minutes of inactivity. Press any button and the keyboard will reconnect immediately.
My keyboard can't hold the charge Case 1: Battery indicator does not light red after connecting Replace the charging cable and replace the USB power the charging cable. adapter Case 2: After connecting the charging cable, the battery Charge the keyboard for at least 60 minutes, then reboot indicator light is always red, and the power is not responding.
My keyboard is too sensitive and always mistype Do you know: ❅ In your iPad, there are some smart setting and it impacts to the typing experience and sensitivity of the typing. ❅ It sometimes cause the connected Bluetooth keyboard too sensitive and easily to mistype, you could toggle off the settings in Keyboard(Auto-Correction, Enable Caps Lock, Shortcuts, Smart Punctuation, Split Keyboard, Enable Key Flicks, “.” Shortcut). ❅ You can also keep them on if you really need the function.
Extra spaces, punctuation or uppercase letters Keyboard continuously have the period when press the space key, and capitalization of initial letters in words occur spontaneously (step 1-3) .
❅ Step 2: Choose Hardware keyboard ❅ Step 3: Toggle off “.
Auto capitalization doesn't work When shut down and restart the keyboard case, the Auto Capitalization is off again (step 1-3) .
❅ Step 2: Choose Hardware keyboard ❅ Step 3: Toggle on the Auto-capitalization 14
The keys types lagging Need press hard to have the letters, sometimes get double ❅ Step 1: letters and double spaces.
❅ Step 3: ❅ Step 4: Reboot your iPad and keyboard. Reconnect it again. Charging port OFF/ON switch Charging light Connect light Caps light If still not working, try deleting the other Bluetooth devices from it and give the keyboard one more restart (power on/power off).
