User Manual

ManualsBrandsSoundPEATS ManualsHeadphonesSOUNDPEATS Air3 Deluxe HS Semi in-Ear Headphones

SOUNDPEATS

FAQ

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Summary of content (5 pages)

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SOUNDPEATS FAQ BLUETOOTH-------------------------------------------------------------------- 1 SOUND--------------------------------------------------------------------------- 3 CHARGING---------------------------------------------------------------------- 4 TOUCH CONTROL------------------------------------------------------------ 5 CUSTOMER SERVICE TEAM---------------------------------------------- 5 1
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SOUNDPEATS BLUETOOTH  How to reset SoundPEATS Air3? 1. Clear the pairing record of the earbuds from your devices. 2. Place back the earbuds into the charging case. 3. Make sure both earbuds sit well in the charging case. The light on the charging case will flash white twice. 4. Keep the charging case open, press and hold the button on it for 10 seconds until the white light flashes twice, reset completely.  Why is the Bluetooth connection unstable sometimes? 1.
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SOUNDPEATS  What can I do if the earbuds connect to my phone, but not my computer? 1. UNPAIR the earbud from the phone, then the earbuds will lose Bluetooth connection to the phone and enter into pairing mode. 2. Put the earbuds into the charging case to reset. 3. Take them out of the case, then open the Bluetooth of your Mac-book to connect. 4. If those do not help, you may need to update your computer's Bluetooth driver, which does not require a special driver itself and there is no driver for it.
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SOUNDPEATS  Why the other side could not hear me when calling? 1. Please choose to pick up phone calls via the earbuds. 2. Please do not mute the phone calls. 3. Please clean the Mic holes to avoid dust or secretions blocking. 4. Please kindly adjust the volume through the earbuds and devices. 5. If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds. 6.
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SOUNDPEATS TOUCH CONTROL  What can I do if the touch controls do not work always? Please touch the middle of the control area, and keep your hands dry. The earbuds may not response on wet fingers. Please try to skip songs for more times to find your ideal frequency to control the earbuds. Another way for you to have a try: discharge the earbuds, then charge and reset.