N User Guide Personal Computer VPCM11 Series
n 2 N Contents Before Use.......................................................................... 4 Finding More about Your VAIO Computer .................... 6 Ergonomic Considerations .......................................... 10 Getting Started.................................................................. 12 Locating Controls and Ports........................................ 13 About the Indicator Lights ........................................... 15 Connecting a Power Source .....................
n 3 N Troubleshooting ................................................................ 90 Computer Operations.................................................. 92 System Update / Security............................................ 99 Recovery ................................................................... 101 Battery Pack.............................................................. 102 Built-in Camera ......................................................... 104 Networking (LAN/Wireless LAN) ........
Before Use > n 4 N Before Use Congratulations on your purchase of this Sony VAIO® computer and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art computing experience. ! External views illustrated in this manual may look slightly different from those of your computer. How to find specifications Some features, options, and supplied items may not be available on your computer.
Before Use > n 5 N About Models with Windows 7 Starter On models with the Windows 7 Starter operating system, you cannot use some of the features available on models with other editions of the Windows 7 operating system.
Before Use > Finding More about Your VAIO Computer n 6 N Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑ Safety Information — Safety guidelines and owner information. 2. On-screen Documentation ❑ Help and Support — General information and technical assistance for your VAIO computer.
Before Use > Finding More about Your VAIO Computer n 7 N ❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to access the help files from the help menu on a specific program. ❑ SmartWi™ Connection Utility Help — Information about setting up Bluetooth®, wireless LAN, GPS, and wireless WAN functions. Some features and options may not be available on your computer. See the specifications to find out about the configuration of your computer.
Before Use > Finding More about Your VAIO Computer n 8 N 3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. ❑ For customers in USA http://esupport.sony.com/EN/VAIO/ ❑ For customers in Canada http://sony.
Before Use > Finding More about Your VAIO Computer n 9 N 4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the lower right corner of the display on the computer.
Before Use > Ergonomic Considerations n 10 N Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑ Position of your computer – Place the computer directly in front of you. Keep your forearms horizontal, with your wrists in a neutral, comfortable position while using the keyboard or the pointing device.
Before Use > Ergonomic Considerations n 11 N ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. ❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect lighting to avoid bright spots on the display.
Getting Started > n 12 N Getting Started This section describes how to get started using your VAIO computer. ! Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
Getting Started > Locating Controls and Ports n 13 N Locating Controls and Ports Take a moment and see the following reference lists to identify the controls and ports on your computer. ! The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
Getting Started > Locating Controls and Ports n 14 N Location List of Controls and Ports without Marks Control/port name Location Built-in microphone (monaural) Located on the left side of the built-in MOTION EYE camera. Media Access indicator (page 15) Located next to the "Memory Stick Duo" slot and the SD memory card slot. Security slot Located on the right side of the USB ports. Located on the left side of the monitor port.
Getting Started > About the Indicator Lights n 15 N About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is turned off or enters Hibernate mode. Charge Illuminates while the battery pack is charging. See Charging the Battery Pack (page 21) for more information.
Getting Started > Connecting a Power Source n 16 N Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the AC outlet. ✍ Use only the supplied AC adapter for your computer. To use the AC adapter 1 Plug one end of the power cord (1) into the AC adapter (3).
Getting Started > Connecting a Power Source n 17 N ✍ To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet. Make sure that the AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page 27).
Getting Started > Using the Battery Pack n 18 N Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing/Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid. 2 Slide the battery LOCK switch (1) outward.
Getting Started > Using the Battery Pack 4 Push the battery pack down into the compartment until it clicks into place. 5 Slide the battery LOCK switch inward to secure the battery pack on the computer.
Getting Started > Using the Battery Pack n 20 N To remove the battery pack ! You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode. 1 Turn off the computer and close the LCD screen lid. 2 Slide the battery LOCK switch (1) outward. 3 Slide the battery RELEASE latch (2) outward. The battery pack is unlocked and its front-side edge is slightly raised.
Getting Started > Using the Battery Pack n 21 N Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack 1 Install the battery pack. 2 Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging. When the battery pack charges close to the maximum charge level you selected, the charge indicator turns off.
Getting Started > Using the Battery Pack n 22 N ✍ Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
Getting Started > Using the Battery Pack n 23 N Extending the Battery Life When your computer is running on battery power, you can extend the battery life using the following methods. ! On models with the Windows 7 Starter operating system, you cannot use some of the features described in this User Guide. See About Models with Windows 7 Starter (page 5) for more information. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode.
Getting Started > Shutting Down Your Computer Safely n 24 N Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start and the Shut down button. 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically. The power indicator light turns off.
Getting Started > Using the Power Saving Modes n 25 N Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. ! If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into Hibernate mode or turn it off.
Getting Started > Using the Power Saving Modes n 26 N Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Slide the power switch (in the direction of G on the switch). ! If you slide (in the direction of G on the switch) and hold the power switch for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
Getting Started > Using the Power Saving Modes n 27 N Using Hibernate Mode To activate Hibernate mode Press the Fn+F12 keys. Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate. ! Do not move your computer before its power indicator light turns off. To return to Normal mode Slide the power switch (in the direction of G on the switch).
Getting Started > Updating Your Computer n 28 N Updating Your Computer Be sure to update your VAIO computer with the following software applications for enhancing your computer’s efficiency, security, and functionality. The VAIO Update automatically notifies you of new updates for enhancing your computer's performance available on the Internet, and downloads and installs them on the computer. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
Using Your VAIO Computer > n 29 N Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer.
Using Your VAIO Computer > Using the Keyboard n 30 N Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Function Fn + % (F2): muting Turns on and off the built-in speakers or the headphones. Fn + 2 (F3/F4): volume control Changes the volume level.
Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + (F12): hibernation n 31 N Function Provides the lowest level of power consumption. When you execute this command, the states of the system and the connected peripheral devices are saved to the built-in storage device and the system power is turned off. To return the system to its original state, use the power switch to turn on the power. For details on power management, see Using the Power Saving Modes (page 25).
Using Your VAIO Computer > Using the Touch Pad n 32 N Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once. Double-click Press the left button twice in a row. Right-click Press the right button (4) once. With many applications, this action displays a context-sensitive shortcut menu (if any).
Using Your VAIO Computer > Using the Built-in Camera n 33 N Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
Using Your VAIO Computer > Using "Memory Stick" n 34 N Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
Using Your VAIO Computer > Using "Memory Stick" n 35 N Inserting and Removing "Memory Stick" To insert "Memory Stick" 1 Locate the "Memory Stick Duo" slot. 2 Hold "Memory Stick" with the arrow facing upward and pointing toward the slot. 3 Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot. ✍ If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Using Your VAIO Computer > Using "Memory Stick" n 36 N To remove "Memory Stick" ! Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator light is unlit before removing "Memory Stick". 1 Locate the "Memory Stick Duo" slot. 2 Check that the Media Access indicator light is unlit. 3 Push in "Memory Stick" toward the computer and release. "Memory Stick" ejects.
Using Your VAIO Computer > Using "Memory Stick" n 37 N Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. ! Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick" erases the entire data stored on the media.
Using Your VAIO Computer > Using "Memory Stick" 6 Click Start. 7 Follow the on-screen instructions. ! It may take time to format "Memory Stick" depending on the media type.
Using Your VAIO Computer > Using "Memory Stick" n 39 N Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of September 2009. However, not all "Memory Stick" are guaranteed of compatibility. ❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot.
Using Your VAIO Computer > Using Other Modules / Memory Cards n 40 N Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card 1 Locate the SD memory card slot. 2 Hold the SD memory card with the arrow facing upward and pointing toward the slot. 3 Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot. ✍ The SD memory card icon will appear in the Computer window after you insert the card into the slot.
Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card 1 Locate the SD memory card slot. 2 Check that the Media Access indicator light is unlit. 3 Push in the SD memory card toward the computer and release. The SD memory card ejects. 4 Pull the SD memory card out of the slot.
Using Your VAIO Computer > Using Other Modules / Memory Cards n 43 N Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
Using Your VAIO Computer > Using the Internet n 44 N Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet.
Using Your VAIO Computer > Using the Network (LAN) n 45 N Using the Network (LAN) You can connect your computer to 100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the network (LAN) port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator. ✍ You can connect your computer to any network without changing the default settings.
Using Your VAIO Computer > Using the Wireless LAN n 46 N Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer. WLAN standard Frequency band Remarks IEEE 802.11a 5 GHz - IEEE 802.11b/g 2.4 GHz The IEEE 802.
Using Your VAIO Computer > Using the Wireless LAN n 47 N Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Before activating the WLAN function, read the Safety Information carefully. ❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks. ❑ The 2.
Using Your VAIO Computer > Using the Wireless LAN n 48 N Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.
Using Your VAIO Computer > Using the Wireless LAN n 49 N Using the Wireless LAN Function ! Be sure to turn on the WIRELESS switch before starting the wireless LAN function. To use the wireless LAN function, you first need to set up the wireless LAN function. Use the SmartWi Connection Utility to set up the wireless LAN function. See the SmartWi Connection Utility Help for more information. To access this on-screen guide: 1 Click Start, All Programs, and SmartWi Connection Utility.
Using Your VAIO Computer > Using the Bluetooth Function n 50 N Using the Bluetooth Function You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area. To use the Bluetooth function ! Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
Using Your VAIO Computer > Using the Bluetooth Function n 51 N Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.
Using Your VAIO Computer > Using the Bluetooth Function n 52 N Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
Using Your VAIO Computer > Using the Bluetooth Function n 53 N Notes on Using the Bluetooth Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑ Radio frequency interference and other environmental conditions ❑ Device configuration ❑ Type of software application ❑ Type of operating system ❑ Use of both wireless LAN and Bluet
Using Your VAIO Computer > Using the Bluetooth Function n 54 N ❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices. This is normal with Bluetooth technology and is not a malfunction.
Using Peripheral Devices > n 55 N Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer.
Using Peripheral Devices > Connecting an Optical Disc Drive n 56 N Connecting an Optical Disc Drive To use optical disc media with your computer, connect an external optical disc drive (not supplied) to your computer. Connecting an Optical Disc Drive ! Be sure to connect an external optical disc drive to your computer before launching any preinstalled disc operation program. Be sure to connect an external optical disc drive to an AC power source before using the drive.
Using Peripheral Devices > Connecting an Optical Disc Drive To connect an optical disc drive 1 Connect your external optical disc drive to an AC outlet (1). 2 Choose the USB port (2) 3 Plug one end of a USB cable (3) into the USB port, and the other end to the optical disc drive. you prefer to use. ✍ See the manual that came with your external optical disc drive for detailed instructions on connecting the USB cable to the drive.
Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. ! Turn down the volume of the speakers before you turn them on. Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
Using Peripheral Devices > Connecting an External Display n 59 N Connecting an External Display You can connect an external display to your computer. For example, you can use the computer with a computer display or a projector. Some features and options in this section may not be available on your computer.
Using Peripheral Devices > Connecting an External Display Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, to your computer. To connect a computer display or a projector 1 Plug the power cord (1) of your external display or the projector into the AC outlet. 2 Connect the external display or the projector to the monitor port (2) on the computer with a display cable (3).
Using Peripheral Devices > Selecting Display Modes n 61 N Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. ✍ You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the type of your external display or projector. Turn on the external display before turning on your computer.
Using Peripheral Devices > Using the Multiple Monitors Function n 62 N Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop. You can move the cursor from one display to the other.
Using Peripheral Devices > Using the Multiple Monitors Function n 63 N To use the Multiple Monitors function ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function, or the computer may not return to Normal mode.
Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone You can connect an external microphone (not supplied) to your computer. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use.
Using Peripheral Devices > Connecting a USB Device n 65 N Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device 1 Choose the USB port (1) you prefer to use. 2 Plug the USB device cable (2) into the USB port.
Using Peripheral Devices > Connecting a USB Device n 66 N Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑ Be sure to use a USB printer compatible with your version of Windows to print documents. ❑ For information on how to remove a USB device, see the manual that came with the device.
Customizing Your VAIO Computer > n 67 N Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities.
Customizing Your VAIO Computer > Setting the Password n 68 N Setting the Password Setting the password allows you to protect your computer from unauthorized access by making the user enter the password when the computer is turned on or returns to Normal mode from Sleep mode or Hibernate mode. ! Do not to forget your password. Write down the password and keep it in a secure place.
Customizing Your VAIO Computer > Setting the Password n 69 N Setting the Power-on Password To add the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 70 N To add the power-on password (user password) ! Make sure you set the machine password before setting the user password. 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 71 N To change or remove the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 72 N To change or remove the power-on password (user password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the user password and press the Enter key.
Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password 1 Click Start and Control Panel. 2 Click User Accounts and Family Safety or User Accounts. 3 Click User Accounts. 4 Click Create a password for your account under Make changes to your user account. 5 In the New password and Confirm new password fields, enter the password for your account. 6 Click Create password.
Customizing Your VAIO Computer > Setting the Password To remove the Windows password 1 Click Start and Control Panel. 2 Click User Accounts and Family Safety or User Accounts. 3 Click User Accounts. 4 Click Remove your password. 5 In the Current password field, enter the current password that you want to remove. 6 Click Remove password.
Customizing Your VAIO Computer > Using the VAIO Control Center n 75 N Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. 2 Select your desired control item and change the settings. 3 Once finished, click OK. The setting of the desired item is changed.
Precautions > n 76 N Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
Precautions > Safety Information n 77 N Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as rugs, blankets, couches, beds, or near draperies that may block its air vents. ❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation and over time could result in discomfort or burns.
Precautions > Safety Information n 78 N Battery Pack ❑ Do not leave battery packs in temperatures above 140°F / 60°C, such as in a car parked in the sun or under direct sunlight. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or AC adapter.
Precautions > Safety Information n 79 N Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings. ❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play.
Precautions > Care and Maintenance Information n 80 N Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ Make sure you unplug the AC adapter and remove the battery pack before cleaning your computer. LCD Screen Use a soft, dry cloth to wipe the surface of the LCD screen.
Precautions > Handling Your Computer n 81 N Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑ Do not drop your computer or place any objects on top of the computer.
Precautions > Handling Your Computer n 82 N ❑ To avoid losing data when your computer is damaged, back up your data regularly. ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction. To open the computer, hold the base with one hand and gently lift the LCD screen lid with the other.
Precautions > Handling the LCD Screen n 83 N Handling the LCD Screen ❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when using your computer near a window. ❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a damage. ❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a malfunction.
Precautions > Using the Power Source n 84 N Using the Power Source See the specifications to find out about the configuration of your computer. ❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or a shredder. ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products.
Precautions > Handling the Built-in Camera n 85 N Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
Precautions > Handling Discs n 86 N Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
Precautions > Using the Battery Pack n 87 N Using the Battery Pack ❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures. ❑ Charge battery packs at temperatures between 50°F / 10°C to 86°F / 30°C. Lower temperatures require longer charging time. ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
Precautions > Handling "Memory Stick" n 88 N Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑ Do not disassemble or modify "Memory Stick". ❑ Keep "Memory Stick" dry.
Precautions > Handling the Built-in Storage Device n 89 N Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored. To prevent losing data, you should be careful when handling your computer.
Troubleshooting > n 90 N Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/ ❑ For customers in Canada http://sony.ca/support/ ❑ For customers in Spanish-speaking Latin American countries or areas http://esupport.sony.
Troubleshooting > n 91 N ❑ Display (page 114) ❑ Printing (page 117) ❑ Microphone (page 118) ❑ Speakers (page 119) ❑ Touch Pad (page 121) ❑ Keyboard (page 122) ❑ Floppy Disks (page 123) ❑ Audio/Video (page 124) ❑ "Memory Stick" (page 126) ❑ Peripherals (page 127)
Troubleshooting > Computer Operations n 92 N Computer Operations What should I do if my computer does not start? ❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. ❑ Make sure the battery pack is installed properly and charged. ❑ Disconnect all connected USB devices (if any), and then restart your computer.
Troubleshooting > Computer Operations n 93 N What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow button and Restart.
Troubleshooting > Computer Operations n 94 N What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button. If the Windows Security window appears, click Shut Down.
Troubleshooting > Computer Operations n 95 N Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to Normal mode 1 Close all open programs. 2 Click Start, the arrow next to the Shut down button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
Troubleshooting > Computer Operations n 96 N Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed.
Troubleshooting > Computer Operations n 97 N How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: 1 Turn on your computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Boot.
Troubleshooting > Computer Operations n 98 N Why doesn't my computer respond fast enough while Windows Aero is running? Performance of your computer is not guaranteed while Windows Aero is running. It is recommended you disable Windows Aero to ensure optimum performance. To disable Windows Aero, follow these steps: 1 Right-click on the desktop and select Personalize. 2 Select themes other than Aero Themes.
Troubleshooting > System Update / Security n 99 N System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer (page 28) for more information. How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer.
Troubleshooting > System Update / Security n 100 N How do I keep my antivirus software updated? You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation. To download and install the latest security updates, follow these steps: ! Your computer must be connected to the Internet to download the updates. 1 Click Start, All Programs, Norton Internet Security, and LiveUpdate. 2 Follow the on-screen instructions to complete the updates.
Troubleshooting > Recovery n 101 N Recovery How can I create recovery discs? You can create recovery discs using the VAIO Recovery Center. The discs are used to restore your computer system to its factory default settings. For information on the VAIO Recovery Center, click VAIO Recovery Center User Guide under Use my VAIO in Help and Support (page 6). ! If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).
Troubleshooting > Battery Pack n 102 N Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 21) for more information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
Troubleshooting > Battery Pack n 103 N Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 27) for information on how you can manually activate Hibernate mode.
Troubleshooting > Built-in Camera n 104 N Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your computer.
Troubleshooting > Built-in Camera n 105 N What should I do if movie playback shows dropped frames while my computer is running on battery power? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed.
Troubleshooting > Networking (LAN/Wireless LAN) n 106 N Networking (LAN/Wireless LAN) What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑ Make sure power to the access point is on.
Troubleshooting > Networking (LAN/Wireless LAN) n 107 N What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑ Move your computer away from obstacles or closer to any access point you may be using. ❑ Make sure your computer is properly configured for Internet access.
Troubleshooting > Networking (LAN/Wireless LAN) n 108 N How do I avoid data transfer interruptions? ❑ While your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or the computer is placed in close proximity to microwaves and cordless telephones. ❑ Move your computer closer to the access point. ❑ Make sure the access point connection is intact. ❑ Change the access point channel. See the manual that came with your access point for more information.
Troubleshooting > Bluetooth Technology n 109 N Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑ You cannot use the Bluetooth function while your computer is in a power saving mode. Bring the computer back to Normal mode, then turn on the WIRELESS switch. ❑ Your computer and the device may be too far apart.
Troubleshooting > Bluetooth Technology n 110 N What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page 109). ❑ Make sure the other devices are authenticated. ❑ The data transfer distance can be shorter than 33 feet / 10 meters depending on existing obstacles between the two devices, on radio wave quality, and on the operating system or the software in use.
Troubleshooting > Bluetooth Technology n 111 N Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
Troubleshooting > Bluetooth Technology n 112 N What should I do if I do not hear sound from my headphones or audio/video controller? Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps: 1 Click Start and Devices and Printers. 2 Right-click the icon for the device that you want to connect using the A2DP and select Control.
Troubleshooting > Optical Discs n 113 N Optical Discs What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it is not connected, the external optical disc drive may not work properly.
Troubleshooting > Display n 114 N Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 25) for more information. ❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
Troubleshooting > Display n 115 N What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: 1 Right-click on the desktop and select Screen resolution. 2 Click Advanced settings. 3 Click the Monitor tab.
Troubleshooting > Display n 116 N Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback. See Selecting Display Modes (page 61) for changing the display output. Alternatively, you can press the Fn+F7 keys to change the display output.
Troubleshooting > Printing n 117 N Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information.
Troubleshooting > Microphone n 118 N Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: 1 Close all open programs. 2 Click Start and Control Panel. 3 Click Hardware and Sound. 4 Click Manage audio devices under Sound.
Troubleshooting > Speakers n 119 N Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ The volume may have been turned off by the Fn+F2 keys. Press them once again. ❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound.
Troubleshooting > Speakers n 120 N What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 119). ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
Troubleshooting > Touch Pad n 121 N Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 32). ❑ Make sure that a mouse is not connected to your computer. ❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
Troubleshooting > Keyboard n 122 N Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel.
Troubleshooting > Floppy Disks n 123 N Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive.
Troubleshooting > Audio/Video n 124 N Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Sounds tab, click to cancel the Play Windows Startup sound check box. 5 Click OK.
Troubleshooting > Audio/Video n 125 N What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output device? (page 124).
Troubleshooting > "Memory Stick" n 126 N "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick" does not contain files you want to keep.
Troubleshooting > Peripherals n 127 N Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet. ❑ Try using another USB port on your computer.
Trademarks > n 128 N Trademarks © 2010 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "Memory Stick PRO Duo", "Memory Stick PRO", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", the "Memory Stick" logo, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, i.LINK, VAIO Care, VAIO Media, Click to BD, G-Sensor, like.no.
Trademarks > n 129 N CompactFlash® is a trademark of SanDisk Corporation. , "XMB," and "xross media bar" are trademarks of Sony Corporation and Sony Computer Entertainment Inc. "TransferJet" and the "TransferJet" logo are trademarks of Sony Corporation. AVCHD" is a trademark of Panasonic Corporation and Sony Corporation. Dolby is a registered trademark of Dolby Laboratories.
Notice > n 130 N Notice © 2010 Sony Corporation. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval.
n © 2010 Sony Corporation
