Warranty

U.S. only – 1 year labor and parts
Sony Electronics Inc. (“Sony”) warrants this product against defects in material or workmanship during the warranty period and subject to the terms and conditions set forth below
for the original owner and subsequent end user owner(s) (“You” or “Your”). This Limited Warranty applies solely to purchases made in the United States of (i) Sony products; or
(ii) products manufactured by third parties and specifically sold by Sony for use with Sony products directly from Sony or Sony authorized dealers (to determine if a dealer is in
the Sony authorized dealer network, please visit www.sony.com/retailers or contact Sony directly), and for which a Sony limited warranty accompanies the product. Pursuant to
this Limited Warranty, Sony will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or recertified/refurbished product of the
same (or similar) model. For purposes of this Limited Warranty, “recertified” or “refurbished” means a product or part that has been returned to its original specifications. In the
event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or error-free.
Warranty Period: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with a new, recertified or refurbished
product or part, any product or part determined to be defective.
Coverage: This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware or
software usage, any software products whether or not contained in the product, or any other included content, all of which are provided “AS IS” unless otherwise expressly provided
for in any enclosed software, Limited Warranty or End User License Agreement. Please refer to the End User License Agreement(s) included with the product for Your rights and
obligations with respect to the software or other included content. If You purchased an extended service plan, please refer to the service plan for the coverage, duration and terms
of service. Extended service plans are not governed by this Limited Warranty.
Instructions: To obtain warranty service during the warranty period You must either return the product, freight prepaid, or deliver it, at Your expense, to a Sony authorized service
center or to a service facility authorized by Sony. A dated purchase receipt from Sony or a Sony authorized dealer is required. The product to be repaired must be returned in
either its original packaging or similar packaging affording an equal degree of protection. Sony will return the repaired product freight prepaid to You. All freight costs associated
with replacement of warranty parts after expiration of the original warranty period are Your responsibility. Sony is not obligated to provide You with a substitute product during
the warranty period or at any time. If, after investigation, Sony determines that the reported problem was not covered by the warranty, You shall pay Sony for the cost of
investigating the problem at its then prevailing per incident billable rate. Except as otherwise stated herein, no repair or replacement of any product or part thereof shall extend
the warranty period.
Sony cannot guarantee that it will be able to repair any product under this warranty or make a product exchange without risk to or loss of software or data. It is Your responsibility
to remove or backup any removable media or parts, data, software, flight logs, confidential, proprietary, and/or personally identifiable information or other materials
You may have stored or preserved on Your product. It is likely that any media or parts, data, software, or other materials (like pictures, music, videos, etc.) will be lost
or reformatted during service and Sony will not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service
for Your product:
Visit Sony’s Website: www.sony.com/electronics/support
Or call the Customer Experience Center: 1-888-217-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony’s Website
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part, or replacement, recertified or refurbished product for the remainder of the
original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become the property of Sony. Any
replacement, recertified or refurbished product provided under this Limited Warranty may, at Sony’s option, vary in color and/or cosmetic design from the original product and
may not include any original engraving or similar customization/personalization. Sony is not obligated to provide a substitute product during the warranty period or at any time.
Sony is not responsible for, and this Limited Warranty does not cover, any damage arising from (i) a failure to operate the product within its intended uses; (ii) use of the product
in violation of applicable laws, regulations and/or ordinances; or (iii) failure to follow the owner’s manual, product information and/or safety instructions relating to the product’s
use and installation. Sony is not responsible for any labor or parts costs You incur relating to repairs or services from providers/servicers other than from a Sony authorized
service center. This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary use. This Limited Warranty does not cover
products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized online auctions), or issues due to:
(i) Power surges;
(ii) Negligence;
(iii) Failure of the end user to follow the maintenance instructions in the owner’s manual and/or product information published by Sony from time to time for the product where
a schedule is specified for regular replacement, maintenance or cleaning of certain parts (based on usage) and the end user has failed to follow such schedule;
(iv) Accidental damage;
(v) Abuse;
(vi) Limitations of technology;
(vii) Cosmetic damage;
(viii) Contact with and/or damage resulting from liquid, heat, humidity, precipitation, sand, smoke, and/or any foreign materials;
(ix) Damage, malfunction and/or failure to product resulting from use of parts and/or supplies not sold or authorized by Sony;
(x) Damage, malfunction and/or failure to product resulting from servicing not authorized or performed by Sony or a Sony authorized service center;
(xi) Computer or internet viruses, bugs, worms, or Trojan Horses;
(xii) Malfunctions due to peripherals/accessories;
(xiii) Modifications of or to any part of the product, including “rooting” or other modifications to control the behavior of the product and/or any factory installed operating system;
(xiv) Consumable parts including but not limited to batteries and propellers;
(xv) Crashes, lost, or misplaced product and/or accessories caused by non-manufacturing factors, including but not limited to, pilot error(s);
(xvi) Damage by fire or any incendiary event;
(xvii) Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with owner’s manual and/or product information;
(xviii) Water damage or other damage caused by improper installation, incorrect use, and/or operation not in accordance with owner’s manual and/or product information;
(xix) Damage caused by unauthorized modification of circuits and/or mismatch or misuse of the battery and/or charger;
(xx) Damage caused by use or flights that did not follow owner’s manual and/or product information recommendations;
(xxi) Damage caused by exposure to and/or operation in moisture, precipitation, bad weather and/or entry of foreign objects/bodies (i.e., water, rain, storms, strong winds, sand,
dust, oil, etc.);
(xxii) Damage caused by exposing and/or operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers,
high-voltage wires, substations, etc.);
(xxiii) Damage caused by exposing or operating the product in an environment suffering from interference from other wireless devices (i.e. transmitter, video-downlink, Wi-Fi
signals, etc.);
(xxiv) Damage caused by operating the product at a weight greater than the safe takeoff weight, as specified by owner’s manual and/or product information;
(xxv) Damage caused by use and/or forced flight when components have aged and/or been damaged;
(xxvi) Damage caused by a forced flight when error message ignored;
(xxvii) Damage caused by operating the product with insufficient battery power or defective battery;
(xxviii) Loss of, or damage to, Your data by the product;
(xxix) Any software programs, whether provided with the product or installed subsequently;
(xxx) Failure of, or damage caused by, any third-party products, including those that Sony may provide or integrate into the Sony product at Your request;
(xxxi) Damage resulting from any non-Sony technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and/or installation;
(xxxii) Damage resulting from use of products or parts with an altered identification label or from which the identification label has been removed;
(xxxiii) Any product where the factory-applied serial number has been altered or removed from the product;
(xxxiv) Damage resulting from use of the product in connection with other products, parts, software applications, and/or supplies not manufactured, provided or sold by Sony.
Further, to the extent this product incorporates use of a display, please note that a display contains hundreds of thousands of individual pixels, and displays typically contain a small
number of pixels that do not function properly. This Limited Warranty does not cover up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
This Limited Warranty does not cover Sony products sold “AS IS” or “WITH ALL FAULTS”. Sony will not replace missing components from any product package purchased
“Open Box” or “AS IS”. This Limited Warranty is valid only in the United States.
LIMITEDWARRANTY
5-036-161-01
Battery Charger

Summary of content (2 pages)