User’s Guide for Twin10G Thunderbolt 3 Edition ™ ™ Dual-Port 10GBASE-T 10 Gigabit Ethernet Thunderbolt 3 Adapter For Windows
Contents 1 Chapter 1 – Introduction, System Requirements, and System Preparation 1 Introduction Mac Compatibility Windows Compatibility System Requirements Driver Information Preparing to Use the Twin10G Adapter With a Mac Computer Preparing to Use the Twin10G Adapter With a Windows Computer 2 Twin10G Thunderbolt 3 Edition (T3E) Description 3 Twin10G T3E Indicators, Sockets, and Ports Power Adapter Thunderbolt 3 (40Gbps) Cable Thunderbolt Connector Retainer Clip 3 Dr
Chapter 1 – Introduction, System Requirements, and System Preparation Introduction Mac® Compatibility • Mac with Thunderbolt 3 ports • Mac with Thunderbolt 2 or Thunderbolt ports when used with an Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter • macOS® 10.12.6+ (Sonnet recommends macOS 10.13.
Chapter 1 – Introduction, System Requirements, and System Preparation Preparing to Use the Twin10G Adapter With a Mac Computer Preparing to Use the Twin10G Adapter With a Windows Computer To enable the Twin10G T3E to work with your system, you will do the following: To enable the Twin10G T3E to work with your system, you will do the following: 1. Update your computer to the latest version of macOS; version 10.12.6 or later is required. 1. Update Windows.
Chapter 2 – Twin10G Thunderbolt 3 Edition (T3E) Description Support Note: Sonnet has sold two versions of the Twin10G T3E adapter. The first version was manufactured through approximately late October 2018, with the second edition manufactured November 2018 and after. The ports are the same on both versions; only the activity and link indicators differ as designated.
Chapter 2 – Twin10G Thunderbolt 3 Edition (T3E) Description Power Adapter 1–P ower Adapter Connect this to the Twin10G T3E adapter’s 12VDC socket. Note that the power indicator on top lights when the adapter is connected to AC power. 2–P ower Cord Connect this between a power outlet and the power adapter. Note that the power cord included with your product may appear different than the one pictured here, depending on where the product was purchased.
Chapter 3 – Driver Download/Installation Steps Driver Download and Installation Steps—Mac Users Driver Download and Installation Steps— Windows Users This section describes the download and installation of the drivers required to support the Twin10G T3E adapter connected to your Mac computer. This section describes the download and installation of the drivers required to support the Twin10G T3E adapter connected to your Windows PC. 1. For users running macOS 10.
Chapter 4 – Twin10G T3E Adapter Connection Steps Support Note: Sonnet’s ThunderLok™ 3 Thunderbolt connector retainer clip secures the included Thunderbolt 3 (40Gbps) cable to the Twin10G adapter to prevent accidental disconnects. It is compatible with Sonnet 0.5-meter Thunderbolt 3 (40Gbps) cables, but not compatible with Sonnet 1-meter Thunderbolt 3 (40Gbps) cables.
Chapter 5 – Verification and Configuration Steps Confirm the Twin10G T3E and Its Ethernet Controllers Are Recognized—Mac Users This page instructs Mac users how to verify the Twin10G T3E is recognized by the computer; Windows users should skip to the next page. 1. With the Twin10G T3E adapter powered and connected to the computer, turn on the computer. 2. From the Apple menu, select About This Mac; the About This Mac window will open. 3.
Chapter 5 – Verification and Configuration Steps Confirm the Twin10G T3E and Its Ethernet Controllers Are Recognized—Windows Users This section describes how to confirm the Twin10G T3E adapter is recognized by your Windows computer. 1. With the Twin10G T3E adapter connected to a power source and to the computer, turn on the computer. 2. When the computer boots for the first time after connecting the Twin10G T3E, a New Thunderbolt™ Devices Attached… window appears (Figure 5).
Chapter 5 – Verification and Configuration Steps Basic Configuration Steps—Mac Users Listed below are the basic steps necessary to configure the Twin10G T3E adapter for use with your computer. 1. With the Twin10G T3E adapter connected to your computer and 10GbE infrastructure, open System Preferences, and then click Network. 2.
Chapter 5 – Verification and Configuration Steps Basic Configuration Steps—Windows Users Listed below are the basic steps necessary to configure the Twin10G T3E adapter for use with your computer. 1. With the Twin10G T3E adapter connected to your computer and 10GbE infrastructure, open the Network and Sharing Center control panel (Figure 8). 2. Set up network connections by clicking “Set up a new connection or network”. You may also configure the Sonnet adapter’s settings using Windows Device Manager.
Chapter 6 – Tips, General Information, and Known Issues TIPS, GENERAL INFORMATION KNOWN ISSUES Keeping the Twin10G T3E Adapter Cool With its optimized airflow design and automatic, temperaturecontrolled fan providing cooling at all times, the Sonnet adapter provides adequate cooling for the components inside. Do not block the fan or any of the vents while the adapter is operating! Otherwise, the adapter may overheat.
Chapter 7 – Warnings, FCC Compliance, and Support Information Warnings Contacting Customer Service • Do not attempt to modify the enclosure. If this device appears to be malfunctioning, contact your reseller or local distributor. The Sonnet Web site located at www.sonnettech.com has the most current support information and technical updates. Before you call Customer Service, please check our Web site for the latest updates and online support files, and check this User’s Guide for helpful information.
