bliss bliss charm Nano RITE User Guide
BLISS CHARM · USER GUIDE NANO RITE 3 Table of Contents General Warnings and Safety Information 7 Safety Information 10 Hearing Expectations 12 Hearing Instrument Description 14 Earpiece Overview 16 Step-by-Step Instructions for Using Your Hearing Instrument 17 Step 1: Inserting the Battery 17 Step 2: Turning the Hearing Instrument ON 18 Step 3: Inserting Your Hearing Instrument 19 Step 4: Changing the Volume 22 Step 5: Changing the Programs 23 Step 6: Muting Your Heari
SONIC · BLISS CHARM Features of Your Hearing Instrument 28 Caring for Your Hearing Instrument 29 Common Problems and Solutions 38 Accessories 42 Product Approval, Markings and Compliance 43 Cell Phone and Hearing Instrument Compatibility 45 Compliance with Requirements for Europe 47 Compliance with Radio Communications Requirements for the USA 49 International Warranty 52 Information and Explanation of Symbols 53 Service 58
BLISS CHARM · USER GUIDE NANO RITE The following Sonic hearing instrument models are covered within these instructions for use: Bliss ■■ BL100 NR, with wireless functionality ■■ BL80 NR, with wireless functionality Charm ■■ CH60 NR, with wireless functionality ■■ CH40 NR 5
SONIC · BLISS CHARM Congratulations on your purchase! With a little practice, you will soon be on your way to better hearing. The amplification of sound provided by your hearing instruments was adjusted by your hearing care provider to the needs of your individual hearing loss. Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments and batteries.
BLISS CHARM · USER GUIDE NANO RITE 7 General Warnings and Safety Information Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality. Familiarize yourself completely with the following general warnings and safety guidelines before using your hearing instruments. Hazard Warnings Warnings for Hearing Instrument Users Never allow others to wear your hearing instrument.
SONIC · BLISS CHARM Keep your hearing instrument, parts, and batteries out of the reach of infants, children, and anyone who might swallow these items. Discard batteries safely. Keep discarded batteries out of sight of infants, small children, vulnerable persons, and pets. Clean your hearing instrument (including parts) on a regular basis, as recommended by your hearing care provider. Microorganisms from an unclean hearing instrument may cause skin irritations. Be careful of leaking battery liquid.
BLISS CHARM · USER GUIDE NANO RITE 9 Never change the battery, or adjust the controls of the hearing instrument, in front of infants, small children, and vulnerable persons. Be aware of the possibility that your hearing instrument may stop working without notice. Keep this in mind when you depend on warning sounds (e.g., when you are in traffic). Be aware of the possibility that the directional microphone in your hearing instrument may reduce the volume of some warning sounds coming from behind you.
SONIC · BLISS CHARM Safety Information ·· Only use hearing instruments as directed. ·· Hearing instruments should be adjusted by a trained hearing care provider. ·· Misuse or improper adjustments can result in sudden and permanent hearing loss. ·· Hearing instruments will not restore normal hearing or prevent hearing loss resulting from organic conditions. ·· Never put your hearing instrument or batteries in your mouth. ·· Keep batteries away from medications.
BLISS CHARM · USER GUIDE NANO RITE 11 ·· Do not expose your hearing instrument to extreme heat by leaving it in the car, near a radiator, etc. ·· Do not wear your hearing instrument while swimming, snorkeling, or diving. Your hearing instrument is not designed for such activities. ·· Do not immerse your hearing instrument in water or other liquids. ·· Remove your hearing instrument before sleeping. ·· Keep your hearing instrument in the case for protection when you are not wearing it.
SONIC · BLISS CHARM Hearing Expectations Set appropriate expectations It is important that you have the right expectations regarding your hearing instruments. Hearing instruments can help you hear and understand better, but they are not a cure for hearing loss. People whose expectations are too high (“I thought they would make my hearing normal”) are likely to be disappointed and may give up.
BLISS CHARM · USER GUIDE NANO RITE 13 Be patient Unlike with eyeglasses which correct your vision as soon as you first put them on, with hearing instruments you will need some time to adjust. It may take several weeks or months to completely adjust to your hearing instruments, so try to be patient. Initially, try different listening situations, such as one-on-one conversations with family and friends, and conversations with two or three people at home or in quiet settings.
SONIC · BLISS CHARM Hearing Instrument Description Nano RITE Model Option A: with speaker unit and dome 3 2 4 2a 6 1 8 5 9 1 2 2a 3 4 5 11 7 10 Program Button 6 Speaker Front microphone 7 Speaker unit size marking CN_ILLU_NR_InstrumentwithSpeaker_BW_HI Rear microphone 8 Battery door Connector Plug 9 Retention lock Speaker wire 10 ProWax filter Left/right indicator 11 Dome
BLISS CHARM · USER GUIDE NANO RITE 15 Nano RITE Model Option B: with speaker unit and custom mold 3 2 4 2a 6 1 8 1 2 2a 3 4 5 7 9 Program Button 5 Left/right indicator Front microphone 6 Speaker Rear microphone 7 Pull out cord CN_ILLU_NR_InstrumentwithSpeaker_BW_HI Connector Plug 8 Battery door Speaker wire 9 Custom mold erDetaching_BW_HI CN_ILLU_NRCostumMoldPspeak
SONIC · BLISS CHARM Earpiece Overview Domes and custom molds are earpieces used to secure the speaker in your ear canal and to protect the sound outlet from wax. Open Dome Tulip Dome Power Dome Micro Mold Lite Tip Power Mold Battery Size rDetaching_BW_HI CN_ILLU_NRCostumMoldPspeake Your hearing instrument uses a size 312 battery. Note! Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care provider for disposal.
BLISS CHARM · USER GUIDE NANO RITE Step-by-Step Instructions for Using Your Hearing Instrument Step 1: Inserting the Battery ·· Gently swing the battery door fully open, but do not force it (A) ·· Remove the sticker from the new battery (B) ·· Place the battery into the empty compartment. The + sign on the battery should face up.
SONIC · BLISS CHARM Step 2: Turning the Hearing Instrument ON Close the battery door completely. You should notice a click. The hearing instrument is now ON. VR_ILU_OnOffFunctionNanoBTE_BW_HI Click “ON” Note! Never use excessive force to open or close the battery door.
BLISS CHARM · USER GUIDE NANO RITE Step 3: Inserting Your Hearing Instrument Your hearing instrument has been programmed individually for your right or left ear. Bernafon nano BTE IFU You will see a color marking inside the battery door. This can help you to distinguish between the left and right hearing instrument.
SONIC · BLISS CHARM Inserting Your Hearing Instrument ·· Make sure the dome is pushed firmly onto the speaker. ·· Position the hearing instrument behind your ear (A) ·· Grasp the speaker between your thumb and index finger. The dome or custom mold should point towards the ear canal opening.
BLISS CHARM · USER GUIDE NANO RITE 21 Note! Never insert the speaker in the ear canal without the dome attached. Do not force the speaker too deeply into your ear canal. Do not apply any lubrication to the earpiece as this may damage the speaker. Note! If the dome is not correctly attached and falls off in the ear canal, please see your medical practitioner.
SONIC · BLISS CHARM Step 4: Changing the Volume Your hearing instruments are programmed to be at a comfortable volume level for your hearing loss. nreB They are designed to automatically adjust to changes. nofa V areV M_ULI_R s I F If you want to change the U itlu volume yourself, your hearing C m o i orc rciMlortn ETB can care provider TBo program the Program Button to be B_E IH_W used as a volume control.
BLISS CHARM · USER GUIDE NANO RITE 23 Step 5: Changing the Programs A short press (about 1-2 seconds) on the Program Button will cause the listening program to change. You will hear the same number of beeps as the program nreB nofa _RV the button.
SONIC · BLISS CHARM Step 6: Muting Your Hearing Instrument Your hearing instrument may have the mute function. Please ask your hearing care provider if this function is available with your hearing instrument. anre B nof _RV will cause your hearing A press on the Program reV Button LI FI sa CitluM_U U m o instrument toTBmute. ask your hearing care lortn orci rciMPlease E Bo _ET _WB Program Button has been configured.
BLISS CHARM · USER GUIDE NANO RITE 25 Step 7: Removing Your Hearing Instrument ·· Grasp the wire of the speaker unit between your thumb and index finger. Do not pull on the retention lock. ·· Gently pull the speaker out of your ear Note! Do not remove the instrument by pulling on the hearing instrument case, as the receiver may be damaged at the connector.
Bernafon nano BTE IFU 26 SONIC · BLISS CHARM Step 8: Turning the Hearing Instrument OFF To prolong battery life, turn off your hearing instrument when not in use. Before turning your hearing instrument off, wipe away any moisture with a soft cloth. Open the battery door slightly until a click is felt. The hearing VR_ILU_OnOffFunctionNanoBTE_BW_HI instrument is now OFF. Click “OFF” Step 9: Changing the Battery When the battery power level is low, your hearing instrument will beep at regular intervals.
BLISS CHARM · USER GUIDE NANO RITE 27 Change batteries regularly When your battery needs to be changed, you will hear three beeps: a low tone, followed by a high tone and another low tone. The exact battery life you experience may vary, but you should expect approximately 120–160 hours of total hearing instrument use per battery. Battery type Stainless steel zinc-air batteries are recommended. Your hearing instrument uses a #312 battery.
SONIC · BLISS CHARM Features of Your Hearing Instrument The following feature may be activated in your hearing instrument. Please consult your hearing care provider to find out how your hearing instrument is configured. ■■ Telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed. This symbol or a similar sign should be displayed wherever a permanent loop has been installed.
BLISS CHARM · USER GUIDE NANO RITE 29 Caring for Your Hearing Instrument Healthy ears produce cerumen, a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your hearing instrument.
SONIC · BLISS CHARM General Care Instructions Treat your hearing instrument like any other delicate electronic device (check the safety guidelines on page 7) and make sure that the hearing instrument and the speaker do not come in contact with moisture or water.
BLISS CHARM · USER GUIDE NANO RITE 31 Daily Care Instructions ·· Check your hearing instrument for earwax and wipe it clean with a cloth or tissue ·· Clean your custom mold after every use by wiping it with a clean dry cloth ·· Open the battery door fully to allow air to circulate
SONIC · BLISS CHARM Specific Care Instructions A: How to Clean Your Custom Mold In most cases, there is a hole through the custom mold (below the speaker unit). This is the vent. The vent should never be clogged with earwax.
BLISS CHARM · USER GUIDE NANO RITE 33 B: How to Exchange the Wax Protection Filter on your Custom Mold Visually inspect the wax protection in the sound outlet of your custom mold. If it is clogged or there is no sound coming from the device, the wax protection filter needs to be replaced. Depending on your acoustic setup, there are two different types of wax protection systems to keep the sound outlet free from wax.
SONIC · BLISS CHARM C: How to Exchange the Dome The Dome should be changed regularly. The frequency of Dome changes will depend on how fast it loses pliability or earwax builds up on the Dome. Spare Domes can be obtained from your hearing care provider. ·· Remove the old Dome by pulling it off the end of the Speaker Housing (A) ·· With clean fingers, push a new Dome as far as possible onto the Speaker Housing (B). When attached correctly, the Dome should touch the plastic ring.
BLISS CHARM · USER GUIDE NANO RITE 35 Note! If the Dome is not securely attached to the speaker, it could fall off in your ear canal. If this happens, please see your medical practitioner. Note! Never remount a used Dome on the speaker. A remounted Dome is more likely to fall off in the ear canal.
SONIC · BLISS CHARM D: How to Exchange the Wax Protection Filter on Your Speaker Unit ·· Visually inspect the wax protection in the sound outlet of your speaker unit. If it is clogged or there is no sound coming from the device, replace the wax protection filter.
BLISS CHARM · USER GUIDE NANO RITE Notes 37
SONIC · BLISS CHARM Common Problems and Solutions Problem Possible cause Instrument whistles or squeals Instrument not inserted correctly No volume, level too soft or humming noise Earwax accumulation in ear canal Instrument may be too loose Instrument may not be turned ON Battery may be dead or inserted wrong way Volume level too soft Instrument may be in telecoil position Earwax accumulation in ear canal Battery contacts may be dirty or corroded Sound outlet may be blocked or corroded Microphon
BLISS CHARM · USER GUIDE NANO RITE 39 Solution Re-insert instrument Consult your hearing care provider or physician Consult your hearing care provider Check that the battery door is closed completely Insert a fresh battery Increase the volume level with the Volume Control on the instrument, or with the RC-P or SoundGate (if available) Check to make sure you are in the intended program Consult your hearing care provider or physician Open and close the battery door several times or clean the battery contact
SONIC · BLISS CHARM Problem Possible cause Whirring noise, fading, weak or motor-boating sounds Battery contacts may be dirty or corroded Moisture in hearing instrument Low battery Instrument switches from ON to OFF periodically Low battery
BLISS CHARM · USER GUIDE NANO RITE Solution Open and close the battery door several times or clean the battery contacts with a dry Q-tip Place hearing instrument in dry-instrument pack. Remove battery first. Consult your hearing care provider.
SONIC · BLISS CHARM Accessories Sonic offers a wide range of optional accessories that may be purchased to enhance your hearing instrument. Depending on the hearing instrument type and local regulations, the following accessories are available: ■■ Remote control (RC-P) ■■ SoundGate communication device (for wireless connection to cell phones, music players, etc.
BLISS CHARM · USER GUIDE NANO RITE 43 Product Approval, Markings and Compliance All Sonic hearing instrument models covered by these instructions for use comply with international standards concerning electromagnetic compatibility. Due to the limited size available on the hearing instrument, all relevant approval markings are found in this document. Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference.
SONIC · BLISS CHARM Even though your hearing instrument is designed to comply with the most stringent international standards of electromagnetic compatibility, it may emit electromagnetic energy that can cause interference with other devices. Your hearing instrument contains a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < – 42 dBμA/m @ 10 m.
BLISS CHARM · USER GUIDE NANO RITE 45 Cell Phone and Hearing Instrument Compatibility Some hearing instrument users have reported a buzzing sound in their hearing instrument when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible. The compatibility of a particular hearing instrument and cell phone can be predicted by adding the rating for the hearing instrument immunity to the rating for the cell phone emissions (ANSI C63.
SONIC · BLISS CHARM For example, the sum of a hearing instrument with a rating of 2 (M2/T2) and a telephone with a rating of 3 (M3/T3) would result in a combined rating of 5. According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.” The immunity of all Sonic hearing instrument models covered by these instructions for use is at least M2/T2.
BLISS CHARM · USER GUIDE NANO RITE 47 Compliance with Requirements for Europe All devices covered in these instructions for use are in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD.
SONIC · BLISS CHARM Declaration of conformity is available at: Sonic Innovations, Inc.
BLISS CHARM · USER GUIDE NANO RITE 49 Compliance with Radio Communications Requirements for the USA Sonic Innovations, Inc. Bliss hearing instrument models BL100 NR, BL80 NR Charm hearing instrument models: CH60 NR FCC ID ZTOF2RITE2 Statement of compliance: This device complies with part 15 of the FCC Rules.
SONIC · BLISS CHARM This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
BLISS CHARM · USER GUIDE NANO RITE 51 International Warranty Your hearing instrument has a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instrument itself, but not accessories such as batteries, tubing, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment. The warranty is also void if the hearing instrument has been repaired by nonauthorized service personnel.
SONIC · BLISS CHARM Information and Explanation of Symbols The CE conformity marking indicates conformance to all applicable European Directives This symbol indicates that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the hearing instrument is specified as applied part of Type B.
BLISS CHARM · USER GUIDE NANO RITE 53 This sign indicates important safety information that must be observed to minimize risks or to avoid hazardous situations Important information for handling and product safety The crossed-out wheeled bin indicates that the European Directive 2002/96/EC on waste of electronic equipment applies Operating conditions The product is designed such that it functions without problem or restrictions if used as intended, unless otherwise noted in these instructions for use Tr
SONIC · BLISS CHARM Service If none of the actions listed in the previous pages correct a problem you may have with your hearing instrument, contact your authorized Sonic service representative. Do not attempt to service your hearing instruments yourself or your warranty may be voided.
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