Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations 8.4 Operations This section describes configuring the scope or meter and performing tests. 8.4.1 Starting the Scope and Multimeter Use the following procedure to set up the scope multimeter for performing tests. z To start the scope multimeter: 1. Select the Scope Multimeter icon on the Home screen.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Ignition Scope Options The following options are available for testing: • • • • • Parade Cylinder Raster Superimposed Single Cylinder Ignition Graphing Options The following options are available for testing: • • • • • • • • • • • • • • • • • • 4 Channel Graphing Volts DC Volts DC Average Volts AC RMS Ohms Frequency Pulse Width Injector Pulse Width Duty Cycle Low Amps (20) Low Amps (40) Low Amps (60) MC Dwell (60) MC Dwell (9
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations 8.4.2 Measurement Out of Range A group of arrows display when a measurement is out of range for the scale selected: • Arrows pointing UP—measurement over maximum range • Arrows pointing DOWN—measurement under minimum range Voltage measurements also display arrows in place of live values when the voltage exceeds the input rating of the meter. :$51 ,1* Risk of electrical shock.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations 1— Trace tabs 2— Trace Probe icon 3— Trace Scale icon 4— Trace characteristics check boxes 5— Auto Find icon 6— Baseline position 7— Back icon 8— Exit icon Figure 8-16 Traces dialog box 4. Select the Trace Probe icon to open the menu. 5. Highlight a probe on the list and select OK to close the window. 6. Select the Trace Scale icon to adjust the vertical scale of the display. A dropdown menu opens.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Sweep Controls Sweep is the amount of time represented by the screen, or the horizontal scale of the display. z To adjust Sweep controls: 1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens. 2. Select the Sweep icon to open the sweep dialog box (Figure 8-17) Figure 8-17 Sample Sweep Setup dialog box 3. Choose an option from the list. 4.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Trigger Controls Triggering allows you to set the scope so that it only begins displaying a trace once predetermined signal conditions, or triggers, are met. The trigger point is indicated by a plus sign (+) on the scope grid. The plus sign can be dragged across the grid with the stylus to roughly position it. The trigger controls allow you to precisely position the trigger. z To adjust trigger controls: 1.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations 6— Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. Figure 8-18 Trigger controls View Controls Use the view controls to set display attributes. z To adjust view controls: 1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens. 2. Select View to open a submenu. 3. Select an option from the submenu dialog box.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations The following options are available from the Display dialog box: • Show RPM—adds an engine speed field at the top of the screen (Figure 8-20). Figure 8-20 Sample Show RPM selected • Show Digital KV—available only in ignition scope, displays digital kilovolt readings, rather than waveforms, on the screen (Figure 8-21).
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations • Show Grid—switches grid lines on the screen off and on (Figure 8-22). Figure 8-22 Sample grid selected • Invert Colors—switches the screen background to white. Layout Settings The selected radio knob on the Layout dialog box shows which setting is active. Use your finger or the stylus to switch between settings: • 1 window—shows all traces on the same screen (Figure 8-22).
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Figure 8-24 Sample 2 Windows vertical display Figure 8-25 Sample 3 Windows display 106
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Unit Setup The Unit Setup dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings. Selecting Full Scale configures the units to the full viewing area of the screen, while Per Division adjusts the units to a single division (one tenth) of the screen. The selected radio knob on the Units dialog box shows which setting is active.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Units Selecting Units opens the Setup dialog box. The units of measurement can be changed between US customary or metric. The selected radio knobs on the Setup dialog box show which settings are active (Figure 8-27).
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Snapshot The Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered (Figure 8-28). Available selections, which range from ten to ninety percent in ten-percent increments, are shown as icons with the current setting highlighted. Select a icon, then select Back or Exit to close the dialog box.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations z Operations To setup Ignition tests 1. Select the Setup icon to open the Setup dialog box. 2. Select the Ignition tab of the dialog box. 3. Highlight the ignition system for the test vehicle in the “Type” field: – – – – Standard—use for systems with a distributor Waste Spark—use for coil pack systems that fire 2 plugs simultaneously Direct—use for coil-on-plug systems Other—use for systems that do not fit any of the above categories 4.
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Figure 8-30 Cursor controls Cursor 1, the top slider and arrows, is the left-hand cursor on the screen. Cursor 2, the lower set of controls, is the right-hand cursor on the screen. Drag the slider or select the arrows to position the cursors. Each tap of the stylus moves the cursor incrementally in the direction of the arrow. Select Show to display the cursors (the icon changes to Hide).
Draft 4/14/15- Do Not Distribute Scope and Multimeter Operations Operations Once a configuration is saved, it becomes available as a preset. Files are saved to the Scope Multimeter Data Folder and can be retrieved through the Data Manager. Print Controls Selecting Print from the toolbar opens a standard Windows Print dialog box set up to print the current screen. A printer must be connected and setup on the Diagnostic Tool. If not, the “Add Printer Wizard” opens and guides you through the procedure.
Draft 4/14/15- Do Not Distribute Chapter 9 Repair Information Operations After using the Scanner, Guided Component Test, and Scope Multimeter to diagnose and locate the source of a problem, select Repair Information on the Home screen to link to resources that help you fix the problem and get the vehicle back in service (Figure 9-1). Figure 9-1 Sample Home screen Repair Information icon ShopKey® Pro and ProDemand® subscriptions are available as an option for North America.
Draft 4/14/15- Do Not Distribute Chapter 10 Technical Service Bulletins Selecting the Technical Service Bulletins (TSB) icons (Figure 10-1), provides the following (if available) for the identified vehicle: • Original Equipment Manufacturer (OEM) technical service bulletins and campaigns • National Highway Traffic and Safety Administration (NHTSA) recalls The Technical Service Bulletins icons become active after a vehicle has been identified, see Vehicle Identification on page 39.
Draft 4/14/15- Do Not Distribute Technical Service Bulletins Available Technical Service Bulletins are displayed in a listed order, select the desired file to display the results (Figure 10-2).
Draft 4/14/15- Do Not Distribute Chapter 11 Vehicle History Operations Vehicle History refers to any work in progress, such as a repair order, estimate or invoice, that has customer, vehicle, and repair information for a vehicle in your shop. The Vehicle History is the starting point for using the Diagnostic Tool. The Scanner and Guided Component Test software gets vehicle information from the Vehicle History, and can only start after a Vehicle History is opened. 11.
Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout 11.1.1 Vehicle History Main Body The main body of the screen lists all of the available Vehicle History items. By default, items are shown in the order in which they are entered. However, you can resort them by any of the categories shown as column headings. You can also resize the individual columns. z To sort Vehicle History items: 1. Select a category heading. The listed items resort according to the selected category.
Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout Activate Use this icon to load an existing vehicle history when servicing a vehicle that you have previously worked on. The Diagnostic Tool uses the identification characteristics stored in the vehicle history to load the correct database, so there is no need to identify the test vehicle. z To activate a vehicle: 1. Locate and highlight the desired Vehicle History in the main body of the screen. 2.
Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout Delete Use the Delete icon to remove unwanted items from the Vehicle History list. Simply highlight the item to remove, then select Delete. Search and Show All Selecting Search opens a dialog box that allows you to search Vehicle History items by category. You can search for data in the following categories: – – – – – – – – z Year Make Model Color Customer License State Technician To search: 1.
Draft 4/14/15- Do Not Distribute Vehicle History Operations Screen Layout Settings Use Settings to determine which categories of information display in the main body of the Vehicle History screen. Selecting the Settings icon opens a dialog box. z To change Settings: 1. Select Settings on the Vehicle History toolbar to open the dialog box. Figure 11-4 Sample Settings dialog box. 2.
Draft 4/14/15- Do Not Distribute Chapter 12 Data Manager Operations The Data Manager is used to store, sort, and review saved files. Most operations are controlled through the toolbar. 12.1 Screen Layout Select Data Manager on the Module toolbar to open the file system. Use the toolbar at the top of the screen to navigate through the data. The folders panel below the toolbar displays the contents of the Windows My Documents > ShopStream folder, which is the Data Manager main screen.
Draft 4/14/15- Do Not Distribute Data Manager Operations Navigation 12.2 Navigation Use the toolbar icons as shown in the table below to navigate through the Data Manager: Table 12-1 Data Manager toolbar icons Name Icon Description My Data Returns to the Data Manager main screen. Up Moves the items displayed in the folders panel up one level in the file structure. Open Opens the highlighted folder or file. New Creates a new folder.
Draft 4/14/15- Do Not Distribute Data Manager Operations Operations Folder returns you to the main screen. A second tap would display the contents of the “My Documents” folder. 12.3.3 Open The Open icon is only active (displays in color) when an item in the folders panel is highlighted. z To open a folder: 1. Highlight the file to open in the folders panel. 2. Select the Open icon to load the highlighted file.
Draft 4/14/15- Do Not Distribute Data Manager Operations Operations 12.3.4 New The New icon allows you to create a new folder. This option is only available when the icon displays in color. z To create a new folder: 1. Select the New icon on the toolbar. The New Folder Name dialog box opens (Figure 12-3). 2. Select the entry field on the dialog box to open the virtual keyboard. 3. Type a name for the new folder using the virtual keyboard. 4.
Draft 4/14/15- Do Not Distribute Data Manager Operations Operations 12.3.5 Delete The Delete icon moves folders or items within folders to the Recycling bin. A confirmation displays when a file is selected for deletion. Select Yes to delete the file or Cancel to exit. z To delete an item: 1. Select to highlight the item or folder to be deleted. 2. Select the Delete icon on the toolbar. A confirmation message displays (Figure 12-4). Figure 12-4 Sample delete confirmation message 3.
Draft 4/14/15- Do Not Distribute Data Manager Operations Operations 12.3.6 Rename The Rename icon allows you to change the name of a folder or items within a folder. z To rename an item: 1. Highlight the item or folder to be renamed. 2. Select the Rename icon on the toolbar. The New Name dialog box opens (Figure 12-3). Figure 12-5 Sample new name dialog box 3. Select the entry field on the dialog box to open the virtual keyboard. 4. Type the new name into the entry field using the virtual keyboard. 5.
Draft 4/14/15- Do Not Distribute Data Manager Operations Operations 12.3.7 Properties The Properties icon function allows you to change the name and assign identifying attributes to saved Scope Multimeter files. Operation is similar to renaming a file as discussed above, except there are additional fields for entering descriptive information. z To assign properties to an item: 1. Highlight the item or folder. 2. Select the Properties icon on the toolbar.
Draft 4/14/15- Do Not Distribute Data Manager Operations Saved File Structure 12.4 Saved File Structure The Diagnostic Suite automatically creates folders to manage saved files. Whenever 60 files are saved into any of the Data Manager menu option folders, a new folder is created. Folders may contain files for a day, week, month, or a year. An older folder, when available, goes to the next higher level in the files structure menu (Figure 12-7).
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5 Scanner DataViewer Operation The Scanner DataViewer allows you to review saved scanner data files (Figure 12-8). To open saved Scanner data files, select the Scanner Data Folder menu option from the Data Manager main menu. Scanner DataViewer - Opens .pids, .scm, .scs, .scp and .
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.1 Menu Bar The menu bar at the top of the screen contains the File, View, Tools, and Help menus.
Draft 4/14/15- Do Not Distribute Data Manager Operations z Scanner DataViewer Operation To print graphs: 1. Select the desired parameters. A checked box indicates the graph will be printed. Select again to deselect the parameter. 2. Select Change to modify the font, this opens a standard Windows font dialog box. – a. Modify the font as desired. – b. Select OK to close the font dialog box. 3. Once all selections are made, select OK. A print dialog box opens. 4. Select OK. a.
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation Select from the following menu options: • Text Only—shows all parameters and their values as text only • Graphs Only—shows all parameters as graphs only • Text and Graphs—shows all parameters and their values as text in the left panel of the screen, and shows them as graphs in the right panel of the screen Tools Menu The Tools menu opens the Properties dialog box.
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation Help Menu The Help menu provides Scanner Viewer software version information. 12.5.2 Display Toolbar The Display toolbar provides the following controls (Figure 12-14). • • • • • Exit—closes Scanner DataViewer. Hide PID List—toggles display between parameter text and graph views. Display Views (1 to 16)—determines how many graphs display at a time.
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.3 Navigation Tools Playback Controls The playback controls allow you to navigate through saved data (Figure 12-15). 1— Skip Back—Allows backward movement in multiple steps. 2— Step Back—Allows backward movement in singular steps. 3— Play—Select to play. 4— Step Forward—Allows forward movement in singular steps. 5— Skip Forward—Allows forward movement in multiple steps.
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation Slider / Scroll Bars and Cursor Use the slider bar to quickly navigate through the data (Figure 12-17). During playback the number displayed on the left side of the slider bar indicates the current position of the cursor in the data file. The cursor can be repositioned during playback or when paused, by selecting and dragging. Use the scroll bar (right side) to vertically scroll through the parameter list and graphs.
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.4 Customizing the Display The parameter text list (left side) displays parameter names and current values. The display can be customized by selecting and dragging parameters from the text list or graph display to a different location in the text list or in the graph display (Figure 12-18). The highlighted parameters in the text list indicate which parameters are displayed as graphs.
Draft 4/14/15- Do Not Distribute Data Manager Operations Scanner DataViewer Operation 12.5.5 Customizing the Parameter List 1. The parameter configuration tabs allow you to choose between displaying all available parameters (Complete List), or only those from a (Custom List) (Figure 12-19). z To customize the parameter list: 1. Select the Custom List tab (Figure 12-19). 2. Select Edit List in the custom window.
Draft 4/14/15- Do Not Distribute Data Manager Operations Saving Files A list of available parameters displays (Figure 12-20). 3. Select the parameters to include in your custom list. Select All and Deselect All controls are also available to assist in the selection process. Figure 12-20 Creating a custom parameter list 4. Select Save & Exit to close the window. Only the parameters selected in your custom list are displayed. 12.
Draft 4/14/15- Do Not Distribute Help Operations Chapter 13 Selecting Help from the Home screen opens this manual in a dedicated screen viewer. Navigate through the file either by gesture scrolling on the touch screen, or with the scroll bar along the right edge of the viewing screen. A left-to-right scroll bar appears at the bottom of the screen when magnification is increased. All listings in the Contents and Index are active links.
Draft 4/14/15- Do Not Distribute Chapter 14 System Settings Operations Selecting System Settings from the Home screen opens a menu with two options: • Paired Devices - Paired Devices allows you to check the status and pair wireless devices to the Diagnostic Tool. • Shop Information - Shop Information allows you to create and edit a personalized header that is included on printed documents. 14.
Draft 4/14/15- Do Not Distribute System Settings Operations Hardware Icon Paired Devices Background Color Condition Action Scan Module Not Paired Pair the Scan Module to the Diagnostic Tool. See Pairing The Scan Module on page 55 for instructions. Paired, but Not Communicating You may have moved out of range. Move the Diagnostic Tool closer to the Scan Module to reestablish communications. If connectivity is not restored, perform the Recovery Procedure on page 60.
Draft 4/14/15- Do Not Distribute System Settings Operations Paired Devices The M2 Scope/Meter only needs to be paired once before it’s initial use. The connection configuration should remain in memory for all future uses. If the connection configuration is removed or lost the pairing procedure will need to be repeated. Before pairing, make sure the M2 Scope/Meter and the Diagnostic Tool have fully charged batteries, or are connected to their AC/DC power supplies.
Draft 4/14/15- Do Not Distribute System Settings Operations Paired Devices 5. With Bluetooth Discovery enabled, turn the M2 Scope/Meter Rotary Switch to the Remote Functions position (Figure 14-3). Figure 14-3 Rotary switch Remote Functions setting 6. Select the System Settings icon on the Home screen of the Diagnostic Tool. 7. Select Paired Devices from the menu. 8. From the Paired Devices menu select Add from the toolbar. 9. When prompted select OK from the toolbar.
Draft 4/14/15- Do Not Distribute System Settings Operations Paired Devices A “in progress” message displays during the pairing procedure, which takes several seconds. The Paired Devices screen displays once the procedure completes (Figure 14-5). Figure 14-5 Typical Paired Devices screen 11. Select the Home icon on the toolbar to return to the Home screen.M2 Scope/Meter 12. After the M2 Scope/Meter has been successfully paired, turn the M2 Scope/Meter Rotary Switch to the oscilloscope position. 13.
Draft 4/14/15- Do Not Distribute System Settings Operations Shop Information 14.2 Shop Information This option allows you to add personalized shop information that can be included on printed data files. Selecting opens a form that can be filled in using the virtual keyboard. Select OK when the form is complete and the information is saved. z To add Shop Information: 1. From the Home screen select System Settings. 2. From the System Settings menu select Shop Information.
Draft 4/14/15- Do Not Distribute System Settings Operations i Shop Information NOTE: The screen does not scroll. Use the Top and Bottom icons on the right side of the virtual keyboard relocate the keyboard on the screen so that you can complete the form (Figure 14-8). Figure 14-8 Virtual keyboard Top and Bottom icons 5. Close the virtual keyboard and review the information once all the fields have been filled in. 6.
Draft 4/14/15- Do Not Distribute Chapter 15 SureTrack Designed to help you improve diagnostic accuracy and reduce repair time, SureTrack is a comprehensive source of expert knowledge for professional technicians, combining diagnostic experience and detailed parts replacement records.
Draft 4/14/15- Do Not Distribute SureTrack SureTrack Authorization and Registration 15.1.1 SureTrack Authorization Code When you purchase a software upgrade from your Snap-on Representative, you will receive a SureTrack authorization code. The authorization code is printed on your sales receipt. Authorization codes are 12 digit alpha-numeric codes (e.g. 123ABCAP4-US).
Draft 4/14/15- Do Not Distribute SureTrack SureTrack Log In 3. Enter your SureTrack authorization code (Figure 15-3). Figure 15-3 SureTrack Website Registration Form 4. Enter your personal information and check the license agreement check box. 5. Select Submit. Upon successful registration, you will be able to access SureTrack.
Draft 4/14/15- Do Not Distribute SureTrack SureTrack Log In Figure 15-4 SureTrack Website Login Page (Login fields and Remember Me check box) 4. Select Login. One of two results can be expected. • Upon successful log in, you will be able to access SureTrack. If you were not able to log in, verify and re-enter your username and password. • If your SureTrack authorization code has expired, you will be automatically redirected to the SureTrack authorization renewal page (Figure 15-5), proceed to step 5.
Draft 4/14/15- Do Not Distribute SureTrack Using SureTrack in Scanner Mode 15.3 Using SureTrack in Scanner Mode SureTrack repair information can be accessed while reviewing DTCs in Scanner Mode, to provide you with diagnostic information specific to the DTC selected. Available DTCs are displayed in a list that includes the DTC, a brief description, and a Fix It! icon (Figure 15-6).
Draft 4/14/15- Do Not Distribute SureTrack Using SureTrack in Scanner Mode 15.3.2 Dashboard Feature Information Dashboard Feature Information includes: • Detailed DTC Information • Related Tips, Real Fixes and Repair Information SureTrack will display detailed information about the current DTC describing code setting conditions, possible symptoms, system operation and possible solutions (Figure 15-7). In addition, other reference links may be provided such as schematics and illustrations.
Draft 4/14/15- Do Not Distribute SureTrack Using SureTrack in Scanner Mode Real Fixes—opens a list of tips related to the current DTC that have been gathered from actual shop repair orders and presented in a Complaint, Cause, Correction format (Figure 15-9). Figure 15-9 Real Fixes Screen Repair Information—opens the ShopKey Pro website, See “Repair Information Operations” on page 113 for additional information (Figure 15-10).
Draft 4/14/15- Do Not Distribute SureTrack Starting SureTrack from the Home Screen 15.4 Starting SureTrack from the Home Screen Selecting the SureTrack icon from the Home screen, allows you to access SureTrack, without connecting the scanner module to a vehicle. This allows you to quickly access SureTrack diagnostic information at anytime. A vehicle must be identified to access SureTrack. 1. Select the SureTrack icon from the Home screen. 2.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website 15.5 Using the SureTrack Website The following section provides basic instructions and information for using the SureTrack website. For additional information, see the FAQ page on the SureTrack website. The FAQ page link is located on the bottom of the SureTrack Login page (Figure 15-12). SureTrack website address: http://www.askatech.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Main Screen The Main screen is the active field that displays search results, SureTrack Tips, and other data that is available for the vehicle. The display varies depending upon which Navigation Bar function is active. The Main screen also has tabs that allow you to switch between functions. Which tabs are available depends upon which function is selected on the Navigation Bar.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Available items are listed in order; recalls first, followed by any campaigns, then service bulletins. The most recent is at the top of the list when multiple documents are available (Figure 15-14). Selecting a listed item opens the complete text of the recall or campaign. TSBs are grouped by year, select the plus sign (+) alongside a year to expand the list.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website 15.5.2 My SureTrack Selecting My SureTrack opens your personal SureTrack page, which is also the page that displays when you first login to SureTrack. A search field is located on the Main screen and can be used to search for codes, symptoms and tips, or other options by keyword.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Leaderboard • The Leaderboard shows the top ranked SureTrack community members. Community members are awarded points for answering questions, and those that gather the most points show on the Leaderboard. For additional information on asking questions, see Ask the Experts on page 161. Leaderboard points are awarded as follows: • 1 point is awarded for answering a question.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Figure 15-16 SureTrack Tip • Related Tips—presents a list of Tips that may include information that pertains to your search, even though they are not an exact match to your search criteria. • Related Real Fixes—presents a list of successful repairs for problems similar to the one in your search.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website Component Test Tab The Component Test tab on the Dashboard page, provides specific component operational information on how to locate the component on the vehicle, how to set up a meter to test the component, the best place on the vehicle to connect the meter, component connector pin assignments, and what readings you should expect to see.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website z To ask a Question: 1. If not already done, select either Select Vehicle or Change Vehicle on the Header Bar and enter the identifying attributes of the vehicle you would like to ask a question about. 2. Select Ask the Experts on the Navigation Bar along the left-side of the screen to open the page. 3. Enter a Subject for the question (4 to 10 words). 4.
Draft 4/14/15- Do Not Distribute SureTrack Using the SureTrack Website 15.5.5 Enter a Tip Selecting Enter a Tip opens a text entry form where you can enter you personal repair experience to share with the community. z To create a new Tip: 1. Select either Select Vehicle or Change Vehicle from the Header Bar and enter all of the identifying attributes of the vehicle you are writing the Tip about. 2. Select Enter a Tip from the Navigation Bar. 3. Enter your Tip Title in the Title field. 4.
Draft 4/14/15- Do Not Distribute Chapter 16 ShopStream Update Tool (SST) The ShopStream Update Tool (SST) is a maintenance program that automatically keeps your diagnostic software up-to-date. The following terms are used in this section and throughout this manual as described below: • Software Upgrade - a new diagnostic software version. Software upgrades include new and enhanced coverage and features for subscribed Snap-on diagnostic tools.
Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Basic Operation Figure 16-1 SST Icon in notification area Selecting the SST icon from the notification area provides the following menu choices: • Check for Updates - Allows you to manually check for software updates anytime. See Manual Download on page 166. • Show Progress - allows you to check the status of an active download • Settings - provides SST program options: – Turn on/off automatic software installation.
Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Manual Download 16.2 Manual Download This section describes the basic procedures for manually downloading software updates and upgrades. Normally, the SST will automatically detect and download software. If necessary, use the following procedure to manually check for and download software. i z NOTE: Software Subscription Customers Only - It is recommend that you download software upgrades when not actively using the diagnostic tool.
Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Manual Download – If no updates are found, the message box closes and a “No updates available” message displays. Select the message to close it. – If updates are found, they will automatically begin to download (Figure 16-5). Figure 16-5 Typical - Downloading update window i NOTE: The percentage status bar may not always be displayed while downloading (Figure 16-5). 3.
Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Installing Software Updates 16.3 Installing Software Updates When a software update is ready for installation, an installation update message will appear (Figure 16-6). You can select the message or the SST icon from the Windows taskbar notification area at anytime to start the software update installation process.
Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) i Installing Software Upgrades NOTE: If Install Later is chosen, you can select the SST icon from the notification area to restart the installation at anytime. 3. Close the ShopStream Diagnostic Suite application. The ShopStream Diagnostic Suite should remain closed until the software installation has completed. 4. Follow the on-screen instructions to complete the installation. 5.
Draft 4/14/15- Do Not Distribute ShopStream Update Tool (SST) Installing Software Upgrades An upgrade installation window will display (Figure 16-9). 5IF GPMMPXJOH VQEBUF IBT CFFO EPXOMPBEFE TVDFTTGVMMZ #VOEMF 7&3%*$5 BOE 7&364 %JBHOPTUJD 4PGUXBSF 6QHSBEF %FUBJM *OTUBMM /PX *OTUBMM -BUFS Figure 16-9 Typical upgrade installation window 2.
Draft 4/14/15- Do Not Distribute Chapter 17 Maintenance This section describes typical maintenance and care procedures for your Diagnostic Tool and components. 17.1 Diagnostic Tool 17.1.1 Cleaning Periodically perform the following tasks to keep your Diagnostic Tool in proper working order: • Check the housing, cables and connectors for dirt and damage before and after each use. • At the end of each work day, wipe the Diagnostic Tool housing, cables and connectors clean with a damp cloth.
Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool :$51 ,1* Risk of explosion. • The Lithium battery is factory replaceable only, incorrect replacement or tampering with the battery pack may cause an explosion. Explosion can cause death or serious injury. Battery Safety Guidelines IMPORTANT: The battery pack contains no user serviceable components. Tampering with the battery pack terminals or housing will void the product warranty.
Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool Replacing the Battery Pack If the battery pack no longer holds a charge, contact your sales representative to order a new one. IMPORTANT: Replace the battery pack with original Snap-on replacement parts only. z To replace the battery pack: 1. Loosen the two battery pack screws. 2. Carefully raise the battery pack up and remove. 9 9 0$; 1— Battery Pack 2— Battery Pack Screws (2) Figure 17-1 Battery pack location 3.
Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool Disposing of the Battery Pack Always dispose of a lithium-ion battery pack according to local regulations, which vary for different countries and regions. The battery pack, while non-hazardous waste, does contain recyclable materials. If shipping is required, ship the battery pack to a recyling facility in accordance with local, national, and international regulations.
Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 2. Select the display to be calibrated from the dropdown list. The default diagnostic tool display is “CH7511B” (Figure 17-3). i NOTE: If you are using an optional touch screen (e.g. using an external touch screen with a Tech Cart and docking station), there will be an additional touch screen choice displayed. 3. Select Calibrate. The Calibration screen is displayed (Figure 17-4). 4.
Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 17.1.5 Screen Protector Installation Touch screen protectors are available as optional equipment (contact your sales representative to order). The following procedure describes typical installation procedures. Items recommended for installation: • Microfiber type cloth (lint-free) • Flexible straight edged tool (e.g.
Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 4. Once the protector is in place, use the microfiber cloth to work out any air bubbles. As an alternative, a flexible straight edged tool can be used. i Installation Tip(s): To remove air bubbles, slowly work from the inside towards the edges. If large air bubbles are trapped, it may be easier to carefully peel back the protector and re-apply. If air bubbles are persistent, it is an indication that the screen and/or protector are not clean.
Draft 4/14/15- Do Not Distribute Maintenance Diagnostic Tool 17.1.6 Stylus Tip Replacement Periodically the capacitive stylus tip may need to be replaced. To remove the stylus tip, unthread the tip counterclockwise. To install the new stylus tip, thread clockwise until seated. Stylus tips are available as optional equipment (contact your sales representative to order). IMPORTANT: Do not overtighten the stylus tip. Figure 17-7 Replacing stylus tip 17.1.
Draft 4/14/15- Do Not Distribute Maintenance Scan Module 17.2 Scan Module This section covers how to care for your Scan Module. 17.2.1 Cleaning and Inspecting the Scan Module When using the Scan Module, make sure to do the following: • Check the housing, wiring, and connectors for dirt and damage before and after each use. • At the end of each work day, wipe the housing, wiring, and connectors clean with a slightly damp cloth.
Draft 4/14/15- Do Not Distribute Index Numerics 10-Minute Electronic Class 75 15-Minute Ignition Class 75 20-Minute current ramp classes 75 A AC/DC power supply 6 actuator tests 42 Alarms 29 alligator clips 89 B battery pack 6 disposal 174 handling 172 replacing 173 battery recycling 174 battery service 171 Bluetooth connectivity 58–62 bold text 1 C cables 87–90 channel 1 88 channel 2 88 channel 3 88 channel 4 88 inductive RPM pickup 90 secondary coil adapter 89 secondary ignition clip-on wire adapter 8
Draft 4/14/15- Do Not Distribute Index M M Main Body 93 Making Selections 96 Scanner 26 manual conventions 1–2 Measurement Out of Range 99 Memory Resets 42 menu button 20 Messages important 2 note 2 meter capabilities 86 Modules 18 N No-Start Basics 75 O O2 Sensor and Feedback System Analysis 75 OBD Diagnose 68–72 OBD Health Check 66–68 Operations Guided Component Tests 80 operations connecting to a vehicle 39 identifying a test vehicle 39 selecting a system to test 39 selecting tests 39 oxygen sensor t
Draft 4/14/15- Do Not Distribute Index T Shortcut button Configuring 14 Sleep Mode 12 software Troubleshooter 51 stand, the 6 subsystem tests 49 SureTrack 159 Sweep 34 symbols 1 System Settings 56, 140, 144 system tests 42, 49 T Technical Service Bulletins 114 terminology 1 test leads 87–90 test probes 89 tests actuator 42 component 49 functional 42, 49 Power User 74 selecting 39 subsystem 49 system 42, 49 tips 75 The 114 toggle tests 49 Toolbar 20–145 Vehicle History 117 toolbar record/playback controls
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.