User Manual August 2012 EAZ0077L00A Rev.
Trademarks Snap-on, ShopStream, and ShopStream Connect, are trademarks of Snap-on Incorporated. All other marks are trademarks or registered trademarks of their respective holders. Copyright Information ©2012 Snap-on Incorporated. All rights reserved. Disclaimer of Warranties and Limitation of Liabilities The information, specifications and illustrations in this manual are based on the latest information available at the time of printing.
Safety Information For your own safety and the safety of others, and to prevent damage to the equipment and vehicles upon which it is used, it is important that the accompanying Important Safety Instructions be read and understood by all persons operating, or coming into contact with, the equipment. We suggest you store a copy near the unit in sight of the operator. This product is intended for use by properly trained and skilled professional automotive technicians.
Safety Information Important Safety Instructions Safety messages contain three different type styles. • Normal type states the hazard. • Bold type states how to avoid the hazard. • Italic type states the possible consequences of not avoiding the hazard. An icon, when present, gives a graphical description of the potential hazard. Example: :$51 ,1* Risk of unexpected vehicle movement. • Block drive wheels before performing a test with engine running. A moving vehicle can cause injury.
Contents Safety Information ..................................................................................................................... iii Contents ....................................................................................................................................... i Chapter 1: Using This Manual ................................................................................................... 1 Conventions.........................................................................
Contents Vehicle Identification................................................................................................................... 23 Alternative Vehicle Identification .......................................................................................... 25 Connecting to a Vehicle.............................................................................................................. 26 Cables ........................................................................................
Contents Chapter 9: Ask-a-Tech Operations ......................................................................................... 93 Ask-a-Tech Tips ......................................................................................................................... 93 Launching Ask-a-Tech................................................................................................................ 94 Ask-a-Tech Home Page ..............................................................................
Chapter 1 Using This Manual This manual contains tool usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional equipment. 1.1 Conventions The following conventions are used. 1.1.1 Bold Text Bold emphasis is used to highlight selectable items such as buttons and menu options. Example: • Press the OK button. 1.1.
Using This Manual Conventions The above statement abbreviates the following procedure: 1. Navigate to and highlight the Reset selection. 2. Press the OK, or similar, button. 1.1.4 Notes and Important Messages The following messages are used. Notes A NOTE provides helpful information such as additional explanations, tips, and comments. Example: i NOTE: For additional information refer to...
Introduction Chapter 2 The Diagnostic Platform is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms, codes, and complaints quickly and efficiently.
Introduction Display Device /HIW 6LGH RI 8QLW 1— Hinged Cover 2— USB (universal serial bus) Ports (2) 3— Head Phone Jack 4— Microphone Jack 5— DC Power Supply Input Port Figure 2-2 Model D10 side view 1— Kennsington Lock (standard security device connection, device not included) 2— Battery Compartment Cover 3— Collapsible Stand (closed) 4— Camera Lens Figure 2-3 Model D10 back view 4
Introduction Display Device 2.1.2 Technical Specifications Processor: Intel Atom Z530P 1.6GHz Operating System Microsoft Windows Embedded Standard SP3 Touch Screen Resistive Touch Panel Display: 10.2 inch diagonal, LCD TFT 1024 x 600 resolution WSVGA 16 bit color Battery: Lithium Ion Smart Battery Pack Approximate 4 hour run time Approximate 4 hour charge time (with or without unit operating) DC Jack Operating Voltage 10V to 32V DC Communications: 802.11 b/g/n Wireless Bluetooth 2.
Introduction Display Device Operating Temperature Range (ambient): At 0 to 90% relative humidity (non-condensing) 32 to 113°F 0 to 45°C Storage Temperature (ambient): At 0 to 70% relative humidity (non-condensing) –4 to 140°F –20 to 60°C Environmental Conditions: This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) Power Supply: Supply Rating; 19 VDC. 3.42A 2.1.
Introduction Scan Module 2.2 Scan Module 2.2.
Introduction Scan Module 2.2.2 Technical Specifications Dimensions: Length: 8.04 inches 204.3 mm Height: 3.82 inches 97 mm Depth: 1.66 inches 42.1 mm Weight (including protective hand grip): 0.9 lbs. 0.408 kg Communications: Bluetooth 2.
Introduction Scope Multimeter Module 2.3 Scope Multimeter Module 2.3.1 Functional Description :$51,1* &$87,21 5,6. 2) (;3/26,21 )/$0$%/( )8(/ $1' 9$3256 &$1 ,*1,7( 7+,6 (48,30(17 +$6 ,17(51$/ $5&+,1* 25 63$5.,1* 3$576 '2 127 (;326( 72 )/$00$%/( 9$3256 /2&$7( 7+,6 (48,30(17 $7 /($67 PP ,1&+(6 $%29( 7+( )/225 (;3/26,21 25 )/$0( &$1 &$86( ,1-85< 5,6. 2) (/(&75,&$/ 6+2&. '2 127 5(029( &29(5 25 %$&.
Introduction Scope Multimeter Module 2.3.2 Technical Specifications Dimensions: Length: 6.75 inches 171.5 mm Height: 5.1 inches 129.5 mm Depth: 0.89 inches 22.6 mm Weight (including protective hand grip): 0.66 lbs. 0.
Chapter 3 Getting Started Make sure the Display Device has a charged battery or is connected to an AC/DC power supply (see Power Sources on page 8). It is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure. 3.1 Powering Up Press the Display Device Power button to switch the unit on. The system boots up, then opens the Home screen (Figure 3-1). 1. Module Buttons 2.
Getting Started Powering Up Table 3-1 Module buttons Name Description Button Scanner Configures the unit to operate as a scan tool. See Scanner Operations on page 21. OBD Direct Allows you to perform generic OBD-II or EOBD system tests without identifying the specific vehicle. See OBD Direct Operations on page 52. Component Test Opens a diagnostic database of specific tests for the identified vehicle. See Component Test Operations on page 60.
Getting Started Powering Up 3.1.2 Toolbar Operation of the buttons located on the toolbar are described in the table below: Table 3-2 Module buttons Name Description Button Home Touching this button returns you to the Home screen from any test. Windows Toolbar Touching this button opens and closes the standard Windows toolbars at the top and bottom of the screen. Menu Touching this button opens a menu that provides information and basic operations and features for the current screen.
Getting Started Powering Up • Print—available from the Scan Module, opens an additional submenu with these options: – Screen—sends the current screen image to a printer. – Troubleshooter—prints the full text of the troubleshooter topic shown in the main body. • Print Article—available from the Component Test module, has one of the following results: – If connected to a printer, the file is sent to the printer. – If not connected to a printer, the article is saved as a .
Getting Started Powering Up 2. Tap the values to select each item, the “radio knob” indicates the selected setting. 3. Tap Back or Exit to close the dialog box and apply the changes.
Getting Started Powering Up Help A variety of utilities and additional resources are available through the Help menu. Menu options vary by module and may include: • • • • • • User Manual Version Info Activation Status User’s Manuals About Component Test About Scanner User Manual This option opens this document, which provides overall navigation and operation information for the Diagnostic Platform.
Getting Started Powering Down 3.2 Powering Down All vehicle communication must be terminated before shutting down the Display Device. A warning message displays if you attempt to shut down while the Scan Module is communicating with the vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles. Exit the Scan Module before powering down. z To power down the Display Device: 1. Navigate to the Home screen. 2. Select the Exit button. 3.
Navigation Chapter 4 This chapter discusses how to use the hardware controls and features for the Display Device. There are no external controls on the Scan Module or Scope Multimeter Module, They can only be operated when used in conjunction with the Display Device. 4.1 Controls and Features The external controls on the Display Device are simple because most operations are controlled through the touch screen.
Navigation Camera Operation 4.1.2 LEDs There are two light-emitting diodes (LEDs) on the front face of the device (see Figure 2-1 on page 3 for locations): • Power Indicator LED—this device uses three colors to show the battery and power status as follows: – Green indicates a either a battery with a full, or nearly full, charge or DC power – Orange indicates a battery that is charging. An orange LED that fades on and off at three second intervals indicates the unit is in Standby mode.
Navigation Camera Operation Table 4-2 Camera buttons (part 2 of 2) Name z Description Button Back Displays in Gallery mode. Selecting returns to the previously viewed screen. Previous Displays in Gallery mode. Selecting opens the picture prior to the current image in the gallery. Next Displays in Gallery mode. Selecting opens the picture after to the current image in the gallery. To use the camera: 1. Press the Camera button.
Chapter 5 Scanner Operations The Scanner allows you to establish a data link to the electronic control systems of the vehicle being serviced to retrieve diagnostic trouble codes (DTCs), view live data parameters, and perform tests. The Scanner can access the electronic control module (ECM) for various vehicle control systems such as engine, transmission, antilock brake system (ABS) and more. Scanner testing requires connecting the Scan Module to the test vehicle using the data cable and test adapters.
Scanner Operations Getting Started Figure 5-1 Sample demonstration selection A screen with two choices now displays: – US Domestic—contains actual data captured while driving a 2001 Chevrolet Tahoe. Look for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode. – OBD Training Mode—provides simulated data for an OBD-II/EOBD vehicle that allows you to access any of the standard functions. 3. Select either option and a confirmation message displays. 4.
Scanner Operations Vehicle Identification Figure 5-3 Sample upper toolbar Back button The screen goes to the system menu. 3. Tap the Back button on the upper toolbar. A “stopping communication” briefly displays followed by the systems menu. 4. Tap the Change Vehicle button on the Toolbar. Figure 5-4 Sample Toolbar Change Vehicle button The vehicle description on the toolbar should now read “No Active Vehicle”. 5. Tap the Home button on the Toolbar.
Scanner Operations Vehicle Identification Figure 5-6 Sample manufacturer list 2. Select the manufacturer of the test vehicle from the list. A model year menu displays. i NOTE: You can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar. See Creating a Favorites List on page 61 for details. 3. Select the year of the test vehicle from the menu. A list of vehicle types or models displays.
Scanner Operations Vehicle Identification 4. From the Confirm vehicle details dialog box, select: a. OK to continue. b. Cancel to return to the engine list. When Yes is selected a list of systems available for testing on the identified vehicle displays. 5. Select a test to continue (Figure 5-8).
Scanner Operations Connecting to a Vehicle 5.3 Connecting to a Vehicle Make a selection from the systems available for testing list and instructions for connecting the Scanner to the vehicle with the data cable display on the screen (Figure 5-9). Figure 5-9 Sample vehicle connection message 5.3.1 Cables One of two data cables, one for OBD-II/EOBD compliant vehicles and one for non-OBD-II/EOBD models, are used to connect the Scan Module to the test vehicle.
Scanner Operations Navigation 5.3.2 No Communication Message If the Scanner is unable to establish a communications link, a “no communications” message displays. A “no communication” message, means the Scan Module and the vehicle control module cannot communicate with each other for some reason. The following conditions cause a “no communication” message to display: • • • • • • • The Scanner is unable to establish a communication link with the vehicle.
Scanner Operations Navigation Scanner Toolbar The Scanner toolbar contains a number of buttons that allow you to configure the displayed data and to exit. The table below provides a brief explanation of the Scanner toolbar button operations: Table 5-1 Scanner toolbar buttons Name Description Button Exit Closes the current test and returns you to the menu. Back When available, returns to the previously viewed screen. Custom Allows you to select which parameters are displayed on the screen.
Scanner Operations Navigation Data Buffer Toolbar Whenever communication is established with a vehicle, the Scanner continuously records data transmitted by the ECM in the data buffer. The toolbar below the main body of the screen contains the buttons for navigating the buffered data (Table 5-2).
Scanner Operations Operations 5.4.2 Screen Messages Screen messages appear when additional input is needed before proceeding. There are three types of on-screen messages, confirmations, warnings, and errors. Confirmation Messages Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue.
Scanner Operations Operations Figure 5-12 Sample Scanner Main menu Main menu options vary slightly by year, make, and model. The main menu may include: • Data Display— displays data parameter information from the vehicle control module. Selecting may open a submenu of viewing options. • Codes Menu—displays diagnostic trouble code (DTC) records from the vehicle control module. Selecting may open a submenu of viewing options. • Clear Codes—erases DTC records and other data from the ECM.
Scanner Operations Operations 5.5.1 Data Display Depending upon the test vehicle, this selection may appear as Data, Data Display, Data Only, Data (No Codes), or something similar. All are similar. Selecting has one of the following results: • A submenu of data viewing choices displays. • Vehicle data displays. A submenu displays when more than one data viewing mode is available on the identified vehicle. On some models, the engine must be started or cranked before data can be displayed.
Scanner Operations Operations Data Graphs Tap the Graph button to open a data graph for that parameter (Figure 5-14). Selecting a parameter for graph view moves it to the top of the list. Tap the Graph button again to close the graph for that parameter and return to a data list view.
Scanner Operations z Operations To adjust the amount of data collected after a trigger: 1. Tap the Properties button on the Scanner toolbar to open the dialog box. 2. Highlight one of the Samples After Trigger options: 3. Tap the Accept button to close the dialog box. i NOTE: You can also adjust the amount of data collected after a triggering event using the Properties button on the Scanner toolbar. See Properties on page 44 for additional information. z To set triggers and record a snapshot: 1.
Scanner Operations Operations Figure 5-16 Sample armed Snapshot button Once all of the data is compiled, data collection pauses and the information is saved as a movie. A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it. Figure 5-17 Sample saved movie confirmation screen 8. Select OK to close the confirmation screen. 9. Tap the Play button on the toolbar to resume viewing live data.
Scanner Operations Operations Figure 5-18 Sample manual scale selection The check mark is cleared from the box and the minimum and maximum fields activate 3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard. 4. Type the desired scale value into the field. 5. Tap the other field and enter a value, then close the virtual keyboard. 6. Tap Save to close the dialog box. The dialog box closes and the parameter scale is now at the set values.
Scanner Operations Operations • History Codes—opens a list codes whose symptoms are not currently present. History codes indicate an intermittently occurring problem. • Failed This Ignition—opens a list of codes that set during the current ignition cycle. • MIL SVS or Message Requested—displays ECM requests to light the malfunction indicator lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert. • Last Test Failed—displays a complete list of failed tests.
Scanner Operations Operations A confirmation message displays. 2. Make sure any conditions shown on the confirmation message are met, then select Yes. A “codes cleared” message displays once the operation is complete. 3. Select Continue to return to the Codes Menu. Freeze Frame/Failure Records This selection displays the DTC that was set, along with corresponding data, when the ECM commanded the malfunction indicator lamp (MIL) to turn on.
Scanner Operations Operations Figure 5-21 Sample DTC status report 5. Tap Exit to return to the DTC status entry screen. 6. Tap Exit again to return to the Codes menu. 5.5.3 Functional Tests The Functional Tests selection is used to access vehicle-specific subsystem and component tests. Available tests vary by manufacturer, year, and model, and only the available tests display in the menu.
Scanner Operations Operations Figure 5-22 Sample functional test controls Functional test controls allow you manipulate the test signal as shown in Table 5-5. Table 5-5 Functional test control buttons Name Description Button Test Activates the test. Return Moves focus back to the data list. Change List Allows you to switch data lists. Custom Allows you to select which parameters display during the functional test.
Scanner Operations • • • • • • • • • Operations Readiness Monitors—displays the status of the OBD-II/EOBD required monitors ($02) Freeze Frame—displays data stored in ECM memory when a DTC is set ($05) Oxygen Sensor Monitoring—displays on-board oxygen sensor monitoring test results ($06) Non-Continuous Monitors—displays the status of system monitors ($08) Request Control of On-Board System—establishes bidirectional ECM communication ($09) Calibration Identification—displays the ECM calibration identifica
Scanner Operations Operations 1— Live data values 2— Hyperlink Figure 5-23 Sample data values within a Troubleshooter tip 5.5.6 Scanner Toolbar Operations The Scanner toolbar is used to configure certain aspects of the displayed data and to exit. The following sections explain how to use the toolbar. Custom The Custom button on the Scanner Toolbar is used to determine which specific parameters display.
Scanner Operations Operations Figure 5-24 Sample custom configuration screen 3. Create a custom data list by tapping the parameters to be included. Highlighting indicates a parameter that displays, parameters that are not highlighted do not display. Keep the following in mind when configuring a custom data list: – If the list of parameters is longer than what is shown on the screen, touch and drag the screen to bring the additional parameters into view.
Scanner Operations Operations The alarm indicator assignments remain as selected until you exit the data list: z To configure alarm settings: 1. Select the Alarms button on the Scanner Toolbar. The Alarm List dialog box opens. 2. Check the parameters that you want to show alarms. 3. Select Save. Alarm indicators now appear next to the selected parameters in the Data List. The indicators are green when the value is on or high, and gray when the value is off or low (Figure 5-25).
Scanner Operations Operations Figure 5-26 Sample properties dialog box The sweep options let you choose the amount of data that displays across the graph. Values are in sample points, or frames of data. A frame of data equals one complete transmission of the serial data by the control module. Graph View Graph View allows you to simultaneously display up to 16 parameter graphs (Figure 5-27).
Scanner Operations Operations A simple toolbar in Graph View allows you switch scale and sweep values on and off, and to return to the List View. The Data Buffer toolbar at the base of the screen remains active. i NOTE: The screen does not scroll in Graph View mode, it adjusts to show only the selected parameters. Graph View mode can also be engaged from the custom data list configuration screen. Refer to Custom on page 42 for details.
Scanner Operations Operations Figure 5-29 Sample print dialog box If the Display Device is connected to a printer, the current frame of data is printed. If the Display Device is not connected to a printer, the frame of data is saved as an “XPS” file. A dialog box opens so that you can name the print file and specify the location that it is saved to, follow the on-screen instructions. Saved files can be printed at a later date, or opened and reviewed.
Scanner Operations Exiting the Scanner Figure 5-30 Sample data graph scales Sweep The Sweep option switches the sweep values, displayed below the data graphs, on and off (Figure 5-31). The dropdown menu closes once a selection is made. Figure 5-31 Sample data graph sweep 5.6 Exiting the Scanner The Scanner remains open as long as there is an active communication link with the vehicle.
Scanner Operations i z Downloading Firmware NOTE: Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure the data cable and the USB cable are properly connected at all times during testing. Exit all tests before disconnecting the test cable or powering down the tool. To exit the Scanner: 1. From an active screen, select Exit from the Scanner Toolbar to return to the Systems Menu. 2. From the Systems Menu, select Back from the Scanner data menu.
Scanner Operations Downloading Firmware fully functional but may not benefit from the additional features available in the update. Selecting Details in the upper-right corner opens a list of what is included in the update. z To update the firmware: 1. Power on the Display Device. 2. Connect the Scan Module to the Display Device as follows (Figure 5-33): a. From the bottom of the Scan Module, gently lift up and out on the sides of the handgrip to free it from housing. b.
Scanner Operations Downloading Firmware Figure 5-34 Sample update in progress screen A “Reprogramming succeeded” message displays once the installation process is complete (Figure 5-35). Figure 5-35 Sample firmware update complete message 5. Select OK to close the message and return to Scanner operations. The Scan Module, with the latest firmware update, is now ready to use.
Chapter 6 OBD Direct Operations This Home screen option allows you to access Generic OBD-II/EOBD Scanner tests without completing a vehicle identification. OBD Direct presents a quick way to check for diagnostic trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related.
OBD Direct Operations OBD Health Check Figure 6-2 Sample OBD Health Check menu 6.1.1 Global OBD II Code Check This option displays any stored emission related generic DTCs reported by the ECM. Selecting opens a submenu with two choices: Codes and Pending Codes. Select an option to display the code list. Refer to Codes Menu on page 36 and the Global OBD Vehicle Communication Software Manual for additional information. Codes Codes displays a list of current emission related DTCs.
OBD Direct Operations OBD Health Check 6.1.2 Global OBD II Clear Codes This option is used to clear all emission related diagnostic data such as, DTC records, freeze frame data, and test results, from ECM memory. Although OBD Direct only displays generic OBD-II data, clearing codes erases all of the stored data including any enhanced codes. A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data. Select Yes on the confirmation screen to continue.
OBD Direct Operations OBD Diagnose 6.2 OBD Diagnose Selecting OBD Diagnose opens a menu with the following options: • Start Communication—begins the test session • Select Communication Protocol—allows you to select which protocol to use • Connector Information—provides data link connector (DLC) location details for most models 6.2.1 Start Communication Use the following procedure to conduct an OBD Direct test session: z To perform an OBD Direct Test: 1.
OBD Direct Operations OBD Diagnose Figure 6-5 Sample communication message 3. Select Continue and a menu of available tests displays (Figure 6-6). Figure 6-6 Sample Start Communication menu 4. Select a test to continue. Readiness Monitors Use this menu item to check the readiness of the monitoring system. If a monitor system is not supported, it is not displayed. Scroll, if needed, to view the entire list of monitors.
OBD Direct Operations OBD Diagnose MIL Status This item is used to check the current condition of the Malfunction Indicator (MIL). Additional information, such as which ECM commanded the MIL on and also the distance travelled while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status.
OBD Direct Operations OBD Diagnose ($08) Request Control of On-board System This service enables bidirectional control of the ECM, that is the Scanner transmits control commands to operate the vehicle system. This function is useful in determining how well the ECM responds to a command. Available options vary by make, model, and year of the test vehicle. Select a test and follow the on-screen instructions.
OBD Direct Operations OBD Diagnose 6.2.3 Connector Information This option opens a database of vehicle diagnostic connector locations that includes most makes and models. The menu driven interface leads you quickly to the difficult to find test connector. z To locate a vehicle diagnostic connector: 1. Select Connector Information from the System menu. 2. Select a manufacturer from the list presented. 3. Select a model from the list presented.
Chapter 7 Component Test Operations The Component Test software is a component-testing powerhouse, providing you with a robust diagnostic database for use with scopes and meters. It is like having access to a complete library of shop manuals for testing engine-management components, transmission sensors and components, and ABS systems. Component Test helps you with everything from selecting the appropriate test for a specific component to showing the hook-up location and correct pin configuration.
Component Test Operations Vehicle Identification 7.1.1 Creating a Favorites List Once a Component Test database is loaded, a list of manufacturers displays. This list is often long and includes makes that are not frequently used. A toolbar at the top of the screen allows you to custom configure the manufacturer list to display only the makes you frequently service. Figure 7-1 Sample manufacturer list z To custom configure the manufacturer list: 1. Tap Configure Favorites on the toolbar.
Component Test Operations i Vehicle Identification NOTE: Manufacturers appear on the favorites list in the order in which they are selected. Therefore, if you select the makes you work on most frequently first, they will appear at the top of the list. 3. Tap Finished on the toolbar once your selections have been made. The screen returns to the manufacturer list, but only the makes you selected display. Note the “Favorites” toolbar selection now reads “Full list”. 4.
Component Test Operations Vehicle Identification Figure 7-4 Sample confirmation dialog box 8. From the confirmation dialog box, select OK to continue, or Cancel to return to the engine list. A list of tests available for the identified vehicle displays (Figure 7-5). Figure 7-5 Sample available tests list 9. Select a test to continue.
Component Test Operations Operations 7.2 Operations The Component Test software provides vehicle specific component test procedures and information that aid in setting up scopes and meters. Once a test vehicle is identified, you can select a component test from the list of available tests. For most selections two main choices are available on the component menu: 1.
Component Test Operations i Operations NOTE: An additional selection, such as front or rear for an oxygen sensor (O2S), may be required before advancing to the component information screen. The component information screen displays (Figure 7-6). A scroll indicator along the right edge of the screen appears if there is additional information below what is visible. 3. Gesture sweep to view any additional information. 4. Select Back at any time to return to the previous screen. 7.2.
Component Test Operations Operations 3. Select a test option and the test screen displays (Figure 7-8). Figure 7-8 Sample Test screen 4. Gesture sweep to view any additional information. A scroll indicator displays momentarily along the right edge of the screen if there is additional information below what is on the screen. 5. Select Back at any time to return to the previous screen, or select Exit to return to the main component menu.
Component Test Operations Operations Figure 7-9 Sample view meter window Three view meter options are available: 1. With View Meter active (Figure 7-9), tap the Meter button on the toolbar once and the meter expands to fill the entire screen. 2. Tap the Meter button a second time and the meter open as a separate window (Figure 7-10). This window can remain open if you switch to the Scan Module and can be accessed from the Windows toolbar at the bottom of the screen.
Component Test Operations Operations Connecting to a Test Vehicle Before performing a test, you must connect the meter test leads to the vehicle. Certain component tests require the use of specific leads. Information on specific leads and other connecting information displays on the initial test screen. Follow the on-screen connection instructions in the test procedure to connect the test leads. Performing a Test Once you connect the test leads to the vehicle, you can proceed with testing.
Chapter 8 Scope Multimeter Operations This Scope Multimeter module provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity. The Scope Multimeter module easily separates from the Display Device and connects with a USB cable so that test results can be remotely monitored as you perform other tasks. The Scope Multimeter works interactively with other modules.
Scope Multimeter Operations z Getting Started To setup the Scope Multimeter for remote viewing: 1. Depress the Scope Multimeter module release tab located on the top of the unit (Figure 8-1). Figure 8-1 Scope Multimeter release tab 2. Slide the Scope Multimeter module free of the Display device. 3. Open the USB port cover on the bottom of the Scope Multimeter module (Figure 8-2). Figure 8-2 Scope Multimeter module USB port location 4.
Scope Multimeter Operations Getting Started 8.2.1 Capabilities The following tables detail the software and hardware capabilities. Table 8-1 Scope Range Ch. 1—yellow banana jack Ch. 2—green banana jack Signal Measurement Ch. 3—blue banana jack Ch. 4—red banana jack Function Sample Rate Bandwidth Input Impedance VDC (Full Scale) VAC (Full Scale) Single trace mode = 6 MSPS (Ch. 1 only) Dual trace mode = 3 MSPS (Ch. 1 & 2 only) Four trace mode= 1.5 MSPS (Ch.
Scope Multimeter Operations i Getting Started NOTE: 200V to 400V scales are not to be used to measure signals greater than 50VAC (rms) or 75VDC. IMPORTANT: Do not use the Low Amp Probe to measure current on conductors at a potential greater than 46VAC peak or 70VDC. 8.2.2 Leads, Probes and Adapters The Scope Multimeter uses standard safety banana plugs that are compatible with many accessories.
Scope Multimeter Operations Getting Started Channel 3 Lead Figure 8-6 Blue Channel 3 lead The non-shielded blue lead (Figure 8-6) is used for either Channel 3 or Digital Meter minus (–). The lead color matches the color of socket 3 on the Display Device, as well as the color of trace 3 on the test screen. Channel 4 Lead Figure 8-7 Red Channel 4 lead The non-shielded red lead (Figure 8-7) is used for either Channel 4 or Digital Meter plus (+).
Scope Multimeter Operations Getting Started Secondary Coil Adapter Lead (optional) Figure 8-10 Secondary Coil Adapter lead The optional Secondary Coil Adapter lead (Figure 8-10) connects to the clip-on secondary wire adapter, coil-in-cap adapter or coil-on-plug adapter to display secondary waveforms.
Scope Multimeter Operations Navigation 8.3 Navigation The following section describes how to navigate the screen interface. 8.3.1 Screen Layout The screens typically include the following sections (Figure 8-14): • Scope Multimeter Toolbar—allows you to configure the tool for the type of test and to adjust the settings for each channel, or trace. • Main Body of the screen—displays test results. Options on the toolbar let you select how tests display on the screen.
Scope Multimeter Operations Navigation Table 8-4 Scope Multimeter toolbar buttons Name Description Button Back Returns to the previously viewed screen. Setup Opens a dialog box that allows you to select personal preferences for viewing and saving data. Data Switches the trace information displayed at the base of the screen between three available states. Cursors Opens a dialog box that allows you to switch cursors on and off, and to reposition them on the screen.
Scope Multimeter Operations Navigation Adjustments are made by tapping the item to be changed on the touch screen. A dash (–) indicates a function that is not selected, and an icon indicates an active function (Figure 8-15).
Scope Multimeter Operations Navigation at the bottom of the slope column is used to set the trigger, selecting it opens the trigger setup dialog box (see Trigger Controls on page 83 for details). Record/Playback Control Toolbar The record/playback control toolbar at the base of the screen is used for recording data and for reviewing paused data. Use the stylus or your finger tip to activate the buttons.
Scope Multimeter Operations Operations Table 8-5 Data buffer toolbar buttons (part 2 of 2) Name Description Button Touch and Grow Expands and collapses the Trace Detail area on the display screen to allow for easier finger tip control Zoom Increases or decreases the magnification of the graph 8.3.2 Making Selections Most selections for setting up and operating the scope are made using the stylus and the scope toolbar.
Scope Multimeter Operations Operations Presets Presets are factory configured meter settings for common component tests. Selecting opens a list of available setups. Selecting from the list opens the scope multimeter configured to perform the selected test. In addition to the factory presets, you can create your own custom meter configurations and save them as presets.
Scope Multimeter Operations • • • • • • • • • • • • Operations Low Amps (20) Low Amps (40) Low Amps (60) MC Dwell (60) MC Dwell (90) 100 psi Vacuum 100 psi Pressure 500 psi Pressure 5000 psi Pressure MT5030 Vacuum MT5030 Pressure EEDM506D Temperature Digital Multimeter Options The following options are available for testing: • • • • • • • • Volts DC Volts DC Average Volts AC RMS Ohms Diode/Continuity Low Amps (20) Low Amps (40) Low Amps (60) 8.4.
Scope Multimeter Operations Operations 1— Trace tabs 2— Trace Probe button 3— Trace Scale button 4— Trace characteristics check boxes 5— Auto Find button 6— Baseline position 7— Back button 8— Exit button Figure 8-17 Traces dialog box 4. Select the Trace Probe button to open the menu. 5. Highlight a probe on the list and tap OK close the window. 6. Select the Trace Scale button to adjust the vertical scale of the display. A dropdown menu opens.
Scope Multimeter Operations Operations Sweep Controls Sweep is the amount of time represented by the screen, or the horizontal scale of the display. z To adjust Sweep controls: 1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens 2. Select the Sweep button to open the sweep dialog box (Figure 8-18) Figure 8-18 Sample Sweep Setup dialog box 3. Choose an option from the list. 4.
Scope Multimeter Operations Operations 1— Source—selects the triggering event: - Trace 1—sets the trigger to channel 1. - Trace 2—sets the trigger to channel 2. - Trace 3—sets the trigger to channel 3. - Trace 4—sets the trigger to channel 4. - Cylinder—sets triggering to the firing of a cylinder detected by the optional RPM Pickup or Secondary Ignition Adapter. - None—switches triggering off.
Scope Multimeter Operations Operations Three types of adjustment are available on the submenu: – Display—use to adjust what information displays and how it appears – Layout—use to set how many traces display and how they display on the screen – Units—use to adjust time and voltage interval settings Selecting from the submenu opens a dialog box for that item. Dialog box options for each item are discussed in the following sections. 3. Make dialog box selections as needed. 4.
Scope Multimeter Operations Operations Figure 8-22 Sample Show Digital KV selected • Show Grid—switches grid lines on the screen off and on (Figure 8-23). Figure 8-23 Sample grid selected • Invert Colors—switches the screen background to white. Layout Settings The selected radio knob on the Layout dialog box shows which setting is active. Use the stylus to switch between settings: • 1 Window—shows all traces on the same screen (Figure 8-23).
Scope Multimeter Operations Operations Figure 8-24 Sample 2 Windows horizontal display Figure 8-25 Sample 2 Windows vertical display Figure 8-26 Sample 3 Windows display 87
Scope Multimeter Operations Operations Units Settings The Units dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings. Selecting Full Scale configures the units to the full viewing area of the screen, while Per Division adjusts the units to a single division (one tenth) of the screen. The selected radio knob on the Units dialog box shows which setting is active. Use the stylus to switch between settings (Figure 8-27).
Scope Multimeter Operations Operations Figure 8-28 Sample Setup Units dialog box Description Abbreviation bar bar inHg inches of mercury kg/cm2 kilograms per centimeter squared kPa kilopascal mmHg millimeters of mercury psi pounds per square inch Snapshot The Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered (Figure 8-29).
Scope Multimeter Operations Operations Ignition The Ignition tab of the Setup dialog box is used to configure the scope for displaying secondary ignition patterns. There are two main selection fields (Type and Cylinders) and the fields vary depending upon the type of ignition system selected in dialog box (Figure 8-30). Figure 8-30 Sample Setup Ignition dialog box z To setup ignition tests 1. Select the Setup button to open the Setup dialog box. 2. Select the Ignition tab of the dialog box. 3.
Scope Multimeter Operations Operations Data The Data button on the toolbar switches the trace details information at the base of the screen through three states as previously explained in Trace Details on page 76. Cursor Controls Select Cursors from the toolbar to open the Cursors dialog box (Figure 8-31). 1— Cursor 1 controls 2— Cursor 2 controls 3— Show or Hide button 4— Back button Figure 8-31 Cursor controls Cursor 1, the top slider and arrows, is the left-hand cursor on the screen.
Scope Multimeter Operations z Operations To save a file or configuration: 1. Select File from the toolbar. 2. Select a save option from the dialog box. Figure 8-32 Sample file setup dialog box The Save As dialog box and the virtual keyboard open. 3. Use the keyboard to name the file to be saved, then either select the Save button or tap return on the keyboard. A configuration description dialog box opens.
Ask-a-Tech Operations Chapter 9 Currently available in North America only, the Ask-a-Tech module provides a forum to network with other professional technicians and gives you access to a vast database of repair and diagnostic tips along with proven field fixes. The information on the website is developed by technicians for technicians and cannot be found in a service or repair manual. 9.
Ask-a-Tech Operations Launching Ask-a-Tech 9.2 Launching Ask-a-Tech Tap the Ask-a-Tech button on the Home screen to launch the website. Ask-a-Tech information is vehicle specific and a vehicle must be identified before the Home Page opens. Expect one of the two following results when Ask-a-Tech is selected: 1. A confirmation message displays if the diagnostic platform recognizes an active vehicle: a. Select OK to continue with the identified vehicle. b. Select Cancel to identify a different vehicle.
Ask-a-Tech Operations Ask-a-Tech Home Page Figure 9-2 Sample Ask-a-Tech page There are two main sections on the home page: • Ask-a-Tech Pulse • What Do You Want To Do? 9.3.1 Ask-a-Tech Pulse The Ask-a-Tech Pulse is a capsule summary of recent activity. Selecting an item from the list opens the complete tip. An icon along the right-hand edge indicates the type of tip: Icon Description Name Question Indicates a question a member is asking of the group.
Ask-a-Tech Operations Ask-a-Tech Home Page Figure 9-3 Sample Ask-a-Tech tip page Hover over an acronym with a dashed underline in a Tip and a popup with the acronym definition opens as shown in the illustration above. Tip pages may also include hyperlinks that take you to test procedures and Fast-Track Troubleshooter references. 9.3.
Ask-a-Tech Operations Ask-a-Tech Home Page Perform a Search Enter an item in the search field near the top of the page and click Search, or enter a keyboard return, to initiate the search. The screen updates to show the search results (Figure 9-4). Figure 9-4 Sample Ask-a-Tech search results Use the scroll bar at the right of the results to view the entire page. Use the “Showing page” bar at the bottom of the page to navigate between pages.
Ask-a-Tech Operations Ask-a-Tech Home Page Use the scroll bar to view the entire page and the “Showing page” bar at the bottom of the page to navigate between pages. Selecting a question from the list opens the discussion and gives you the opportunity to join in and share your expertise. Ask a Question Use this option to solicit advice from the group when you run into a situation that seems to defy logic.
Ask-a-Tech Operations Ask-a-Tech Home Page Enter a Tip Use this option to share your experiences with other members by creating a Tip. Posting a Tip requires the use of Microsoft Silverlight, a supplemental software program. The first time you select Enter a Tip you are prompted to install Silverlight. Follow the on-screen instructions to download and install the software. Refresh the screen after Silverlight is installed and the Enter a Tip form displays.
Chapter 10 Information Operations After using the Scanner, Component Test, and Scope Multimeter to diagnose and locate the source of a problem, select Information on the Home screen to link to resources that help you fix the problem and get the vehicle back in service (Figure 10-1). Figure 10-1 Sample Home screen Information button ShopKey5 software is available as an option for North America. An internet connection is required.
Chapter 11 Vehicle History Operations The Vehicle History refers to any work in progress, such as a repair order, estimate or invoice, that has customer, vehicle, and repair information for a vehicle in your shop. The Vehicle History is the starting point for using the Diagnostic Platform. The Scanner and Component Test software get vehicle information from the Vehicle History, and can only start after a Vehicle History is opened. 11.
Vehicle History Operations z Screen Layout To sort Vehicle History items: 1. Tap a category heading. The listed items resort according to the selected category. A triangle appears alongside the name of the column that was used for the sort. 2. Select the triangle in the heading to reverse the sort order. z To resize a Vehicle History column: 1. Touch the line separating two columns. A line with arrowheads appears to show the column is ready for resizing. 2.
Vehicle History Operations z Screen Layout To activate a vehicle: 1. Locate and highlight the desired Vehicle History in the main body of the screen. 2. Tap Activate on the Vehicle History toolbar. The Activate button in removed from the toolbar once a vehicle has been selected. 3. Tap the Home button on the Toolbar. The Home screen displays with the activated vehicle shown on the toolbar. 4. Select any module button on the Home screen to begin testing.
Vehicle History Operations Screen Layout Delete Use the Delete button to remove unwanted items from the Vehicle History list. Simply highlight the item to remove, then select Delete. Search and Show All Selecting Search opens a dialog box that allows you to search Vehicle History items by category (Figure 11-3). Figure 11-3 Sample Search dialog box z To search: 1. Tap Search on the Vehicle History toolbar to open the search window. 2.
Vehicle History Operations Screen Layout Settings Use Settings to determine which categories of information display in the main body of the Vehicle History screen. Selecting the Settings button opens a dialog box. z To change Settings: 1. Tap Settings on the Vehicle History toolbar to open the dialog box. Figure 11-4 Sample Settings dialog box. 2.
Chapter 12 Data Manager Operations The Data Manager module is used to store, sort, and review saved files. Most operations are controlled through the toolbar. 12.1 Screen Layout Select Data Manager on the Module toolbar to open the file system. Use the toolbar at the top of the screen to navigate through the data. The folders panel below the toolbar displays the contents of the Windows “My Documents” folder, which is the Data Manager main screen.
Data Manager Operations Navigation 12.2 Navigation Use the toolbar buttons as shown in the table below to navigate through the Data Manager: Table 12-1 Data Manager toolbar buttons Name Description Button My Data Returns to the Data Manager main screen. Up Moves the items displayed in the folders panel up one level in the file structure. Open Opens the highlighted folder or file. New Creates a new folder. Delete Moves the highlighted file or folder to the recycling bin.
Data Manager Operations Operations 12.3.2 Up This button moves the items shown in the folders panel of the screen up in the file structure one level at a time. For example; one tap of the Up button when viewing the contents of the Scanner Data Folder returns you to the main screen. A second tap would display the contents of the “My Documents” folder. 12.3.3 Open The Open button is only active (displays in color) when an item in the folders panel is highlighted. z To open a folder: 1.
Data Manager Operations z Operations To create a new folder: 1. Tap the New button on the toolbar. The New Folder Name dialog box opens (Figure 12-3). 2. Touch the entry field on the dialog box to open the virtual keyboard. 3. Type a name for the new folder using the virtual keyboard. 4. Tap the OK button to create the new folder and return to the previous page. The Cancel button returns you to the previous page without creating a new folder. Figure 12-3 Sample New Folder name dialog box 12.3.
Data Manager Operations Operations Figure 12-4 Sample delete confirmation message 3. Tap Yes to delete the selected item and return to the previous page. The No button returns you to the previous page without deleting the selected item. 12.3.6 Rename The Rename button allows you to change the name of a folder or items within a folder. z To rename an item: 1. Highlight the item or folder to be renamed. 2. Tap the Rename button on the toolbar. The New Name dialog box opens (Figure 12-3).
Data Manager Operations Operations 3. Touch the entry field on the dialog box to open the virtual keyboard. 4. Type the new name into the entry field using the virtual keyboard. 5. Tap the OK button to change the name and return to the previous page. The Cancel button returns you to the previous page without changing the name. 12.3.7 Save The Save button is not implemented at this time. 12.3.
Data Manager Operations Saved File Structure 12.3.9 More Selecting the More button opens a dropdown menu with two options: • Shortcut—creates a shortcut to the highlighted item on the Data Manager main screen. A confirmation message displays when this option is selected. • Email—opens a new e-mail message with the selected file attached. The display device must have an active e-mail account to use this feature. 12.
Help Operations Chapter 13 Selecting Help from the Home screen opens this manual in a dedicated screen viewer. Navigate through the file either by gesture scrolling on the touch screen, or with the scroll bar along the right edge of the viewing screen. A left-to-right scroll bar appears at the bottom of the screen when magnification is increased. All listings in the Contents and Index are active links. Tap an entry with the stylus to go directly to that point of the document.
Chapter 14 System Settings Operations Selecting System Settings from the Home screen opens a menu with two options: • Paired Devices • Shop Information Paired Devices allows you to check the status of and to pair wireless devices, such as the Scan Module, to the Display Device. Shop Information allows you to create and edit a personalized header that is included on printed documents. 14.
System Settings Operations Paired Devices The Hardware Status indicators in the lower-right corner of the Home screen provides a quick reference of which modules have been paired to the Display Device (Table 14-1): Table 14-1 Hardware Status indicators Not Paired Module Paired Scanner Scope Multimeter 14.1.1 Pairing the Scan Module The Scan Module needs to be either connected to a vehicle or connected to a powered USB port so that it is powered up during the pairing procedure.
System Settings Operations Shop Information 8. Tap to select the Scan Module from the search results list. A search in progress message displays during the pairing procedure (Figure 14-3), the Paired Devices screen (Figure 14-1) displays once the procedure completes. Figure 14-3 Sample pairing in progress message 9. Tap the Home button on the Toolbar to return to the Home screen. 10. Disconnect the data cable from the vehicle.
System Settings Operations Shop Information Figure 14-4 Sample Shop Information dialog box 3. Tap within any of the information fields and the virtual keyboard opens. 4. Use the virtual keyboard to fill in the Shop Information form. As an alternative, you can connect a USB keyboard to a USB port on the Display Device and use it to enter information into the form. i NOTE: The screen does not scroll.
Chapter 15 Maintenance This section covers how to care for your Diagnostic Platform components. 15.1 Display Device Perform the following services on your Display Device on a routine basis to keep it in top condition. 15.1.1 Cleaning the Touch Screen The touch screen can be cleaned with a soft cloth and alcohol or a mild window cleaner. IMPORTANT: Do not use any abrasive cleansers or automotive chemicals on the touch screen. 15.1.
Maintenance Display Device Figure 15-2 Selecting a calibration option – Standard—uses 5 points on the screen to quickly bring the unit into calibration. Use the stylus to calibrate the screen. – Advanced—uses 9, 16, or 25 points on the screen to accurately bring the unit into calibration. Use the dropdown menu to select the number of points, a stylus is required to calibrate the screen. 4. Touch and hold the center of each red box that displays in sequence. Figure 15-3 Sample calibration target 5.
Maintenance z Display Device To calibrate the touch screen without the unit installed in docking cradle: 1. From the Windows toolbar select Start > Control Panel > Display. The Display Properties dialog box opens. 2. From the dialog box select Settings > Advanced. The Default Monitor and Intel Driver dialog box opens. 3. From the dialog box select the Display Config tab. 4. From the Display Config tab, select LVDS (clone) CRT from the Display Configuration dropdown menu (Figure 15-4).
Maintenance Display Device 4. With the Multiple Monitor Support box checked, select the Map Touch Screens button (Figure 15-5). Figure 15-5 Sample Multiple Monitors tab 5. Follow the screen prompts and touch the screen of the D7 Display Device as requested. 6. Type “S” on the USB keyboard to skip for extended display as requested. 7. Select OK from the Multiple Monitors tab to close the PenMount Control Panel dialog box. 8. Calibrate the touch screen using the standard procedure. 15.1.
Maintenance Display Device :$51 ,1* Risk of explosion. • The Lithium battery is factory replaceable only, incorrect replacement or tampering with the battery pack may cause an explosion. Explosion can cause death or serious injury. Battery Safety Guidelines IMPORTANT: The battery pack contains no user serviceable components. Tampering with the battery pack terminals or housing will void the product warranty.
Maintenance z Display Device To replace the battery pack: 1. Loosen the two captive screws the secure the battery pack to the back of the unit. 2. Insert a fingernail into the recess at the mid point of the top of the battery pack, then gently raise the battery pack up to release the electrical connector. 1— Captive Screws 2— Lifting Recess Figure 15-6 Display Device battery pack replacement 3. Lift the battery pack clear of the unit. 4.
Maintenance Display Device Figure 15-7 sample WEEE logo i NOTE: Always dispose of materials according to local regulations. Contact your sales representative for details. Battery Pack Calibration The internal battery pack contains a micro controller that monitors the battery pack characteristics and maintains an internal “fuel gauge”. The internal fuel gauge may lose some accuracy after many cycles of partial discharge and charge.
Maintenance Scan Module A progress indicator displays while the files are being restored. 4. Select OK from the confirmation message. The Display Device shuts down, then reboots and the system recovery portion of the operation begins. Follow any on-screen prompts. The Display Device shuts down and reboots a second time. When the Home screen displays, the procedure is complete and the Display Device is ready for use. 15.2 Scan Module This section covers how to care for your Scan Module. 15.2.
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Index A AC/DC power supply 6 actuator tests 31 Alarms 43 alligator clips 73 B battery pack 6 calibrating 124 disposal 123 handling 122 replacing 122 specifications 5 battery recycling 123 battery service 121 C cables 72–74 channel 1 72 channel 2 72 channel 3 73 channel 4 73 inductive RPM pickup 74 secondary coil adapter 74 secondary ignition clip-on wire adapter 74 camera 20 capabilities, hardware 71 Clear Codes 31 clear codes 54 clearing codes 37 Codes Menu 31 codes.
Index M M Main Body 76 Making Selections 79 Scanner 30 manual conventions description 1 notes 2 Memory Resets 31 menu button 13 Messages confirmation 30 error 30 warning 30 messages safety iii–iv meter capabilities 71 Modules 11 O OBD Diagnose 55–59 OBD Health Check 52–54 operating temperature 6, 8, 10 Operations Component Tests 65 operations connecting to a vehicle 26, 31 identifying a test vehicle 31 selecting a system to test 31 selecting tests 31 oxygen sensor tests 41 P parameters.
Index T software Troubleshooter 41 speed units 15 stand, the 19 storage temperature 6, 8, 10 subsystem tests 39 Sweep 48 System Settings 114–116 system tests 31, 39 W weight, unit 5, 8, 10 wireless pairing devices 114–116 wireless communication 7 T temperature operating 6, 8, 10 storage 6, 8, 10 temperature units 15 test leads 72–74 test probes 73 tests actuator 31 component 39 functional 31, 39 selecting 31 subsystem 39 system 31, 39 toggle tests 39 Toolbar 13–116 Vehicle History 102 toolbar record/pla
Federal Communication Commission Interference Statement 15.105 Class B digital device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
4RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States, Industry Canada of Canada. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body.
