*HEUXLNಣ VDDQZLM]LQJ 6 / ( 1RWLFH G XWLOLಣ VDWLRQ %HQXW]HULQಣ IRUPDWLRQ .RHONDVW 5«IULJ«UDWHXU .
,1+28'623*$9( 9HLOLJKHLGVLQIRUPDWLH 9HLOLJKHLGVYRRUVFKULIWHQ ,QVWDOODWLH %HGLHQLQJVSDQHHO 'DJHOLMNV JHEUXLN $DQZLM]LQJHQ HQ WLSV 2QGHUKRXG HQ UHLQLJLQJ 3UREOHHPRSORVVLQJ *HOXLGHQ 7HFKQLVFKH JHJHYHQV $DQZLM]LQJHQ YRRU WHVWLQVWLWXWHQ :LM]LJLQJHQ YRRUEHKRXGHQ 9(,/,*+(,'6,1)250$7,( /HHV ]RUJYXOGLJ GH PHHJHOHYHUGH LQVWUXFWLHV YRRU LQVWDOODWLH HQ JHEUXLN YDQ KHW DSSDUDDW 'H IDEULNDQW LV QLHW YHUDQWZRRUGHOLMN YRRU YHUZRQGLQJHQ RI VFKDGH GLH YRRUWYORHLW XLW GH RQMXLVWH LQVWDO
ವ +RXG DOOH YHUSDNNLQJHQ XLW GH EXXUW YDQ NLQGHUHQ HQ YHUZLMGHU ]H RS JHSDVWH ZLM]H $OJHPHQH YHLOLJKHLG ವ ವ ವ ವ ವ ವ ವ ವ 'LW DSSDUDDW LV EHGRHOG YRRU JHEUXLN LQ KXLVKRXGHOLMNH HQ VRRUWJHOLMNH WRHSDVVLQJHQ ]RDOV ದ ERHUGHULMHQ SHUVRQHHOVNHXNHQV LQ ZLQNHOV NDQWRUHQ RI DQGHUH ZHUNRPJHYLQJHQ ದ 'RRU JDVWHQ LQ KRWHOV PRWHOV EHG EUHDNIDVWV HQ DQGHUH ZRRQRPJHYLQJHQ 1HHP GH YROJHQGH LQVWUXFWLHV LQ DFKW RP EHVPHWWLQJ YDQ YRHGVHO WH YRRUNRPHQ ದ RSHQ GH GHXU QLHW JHGXUHQGH ODQJH SHULRGHQ ದ UHLQLJ UH
ವ ವ ವ $OV KHW DSSDUDDW ODQJH WLMG OHHJ LV VFKDNHO KHW GDQ XLW RQWGRRL UHLQLJ HQ GURRJ KHW HQ ODDW GH GHXU RSHQ RP WH YRRUNRPHQ GDW HU VFKLPPHO LQ KHW DSSDUDDW RQWVWDDW %HZDDU JHHQ H[SORVLHYH VWRIIHQ ]RDOV VSXLWEXVVHQ PHW HHQ RQWYODPEDDU GULMIJDV LQ GLW DSSDUDDW $OV GH YRHGLQJVNDEHO EHVFKDGLJG LV PRHW GH IDEULNDQW HHQ HUNHQGH VHUYLFHYHUOHQHU RI HHQ JHNZDOLILFHHUG SHUVRRQ GH]H YHUYDQJHQ WHQHLQGH JHYDDUOLMNH VLWXDWLHV WH YRRUNRPHQ 9(,/,*+(,'692256&+5,)7(1 ,QVWDOODWLH :$$56&+8:,1* $OOHHQ HHQ HUNH
HUNHQGH VHUYLFHGLHQVW RI HHQ HOHNWULFLHQ RP GH HOHNWULVFKH RQGHUGHOHQ WH ZLM]LJHQ ವ 'H VWURRPNDEHO PRHW ODJHU EOLMYHQ GDQ KHW QLYHDX YDQ GH VWRSFRQWDFW ವ 6WHHN GH VWHNNHU SDV LQ KHW VWRSFRQWDFW DOV GH LQVWDOODWLH LV YROWRRLG =RUJ HUYRRU GDW KHW QHWVQRHU QD LQVWDOODWLH EHUHLNEDDU LV ವ 7UHN QLHW DDQ KHW QHWVQRHU RP KHW DSSDUDDW ORV WH NRSSHOHQ 7UHN DOWLMG DDQ GH VWHNNHU *HEUXLN :$$56&+8:,1* *HYDDU RS OHWVHO EUDQGZRQGHQ RI HOHNWULVFKH VFKRNNHQ +HW DSSDUDDW EHYDW RQWYODPEDDU JDV LVREXWDDQ 5 D
ವ +DDO GH VWHNNHU XLW KHW VWRSFRQWDFW ವ 6QLM KHW QHWVQRHU YDQ KHW DSSDUDDW DI HQ JRRL GLW ZHJ ವ 9HUZLMGHU GH GHXU RP WH YRRUNRPHQ GDW NLQGHUHQ HQ KXLVGLHUHQ RSJHVORWHQ UDNHQ LQ KHW DSSDUDDW ವ +HW NRHOFLUFXLW HQ GH LVRODWLHPDWHULDOHQ YDQ GLW DSSDUDDW ]LMQ R]RQYULHQGHOLMN ವ +HW LVRODWLHVFKXLP EHYDW RQWYODPEDUH JDVVHQ 1HHP FRQWDFW PHW XZ SODDWVHOLMNH RYHUKHLG YRRU LQIRUPDWLH P E W FRUUHFWH DIYDOYHUZHUNLQJ YDQ KHW DSSDUDDW ವ 9HURRU]DDN JHHQ VFKDGH DDQ KHW GHHO YDQ GH NRHOHHQKHLG GDW ]LFK QDDVW GH ZDU
D3 D1 $IPHWLQJHQ W1 90 D2 ° A W2 B H1 W3 7RWDOH DIPHWLQJHQ %HQRGLJGH UXLPWH LQ JHEUXLN + PP : PP ' PP GH KRRJWH EUHHGWH HQ GLHSWH YDQ KHW DSSDUDDW ]RQಣ GHU GH KDQGJUHHS HQ GH YRHWHQ % PP GH KRRJWH EUHHGWH HQ GLHSWH YDQ KHW DSSDUDDW LQಣ FOXVLHI GH KDQGJUHHS SOXV GH UXLPWH GLH QRGLJ LV YRRU GH YULMH FLUFXODWLH YDQ GH NRHOOXFKW 7RWDOH UXLPWH GLH QRGLJ LV ELM JHEUXLN %HQRGLJGH UXLPWH LQ JHEUXLN + $ % PP : PP ' PP $
7RWDOH UXLPWH GLH QRGLJ LV ELM JHEUXLN ' PP GH KRRJWH EUHHGWH HQ GLHSWH YDQ KHW DSSDUDDW LQಣ FOXVLHI GH KDQGJUHHS SOXV GH UXLPWH GLH QRGLJ LV YRRU GH YULMH FLUFXODWLH YDQ GH NRHOOXFKW SOXV GH UXLPWH GLH QRGLJ LV RP GH GHXU WH RSHQHQ WRW GH PLQLPDOH KRHN ZDDUGRRU DOOH LQWHUQH DSSDUDWXXU NDQ ZRUGHQ YHUZLMಣ GHUG /RFDWLH ,QVWDOOHHU KHW DSSDUDDW QLHW LQ GH EXXUW YDQ HHQ ZDUPWHEURQ RYHQ NDFKHOV UDGLDWRUHQ IRUQXL]HQ RI NRRNSODWHQ RI RS HHQ SOHN PHW GLUHFW ]RQOLFKW RP GH EHVWH IXQFWLRQDOLW
%(',(1,1*63$1((/ 1 6 5 4 3 2 'LVSOD\ 7RHWV RP GH WHPSHUDWXXU KRJHU WH ]HWWHQ 7RHWV RP GH WHPSHUDWXXU ODJHU WH ]HWWHQ 2. 0RGH 21 2)) +HW LV PRJHOLMN RP KHW YRRUDI LQJHVWHOGH JHOXLG YDQ WRHWVHQ WH ZLM]LJHQ GRRU GH 0RGH WRHWV HQ GH WRHWV RP GH WHPSHUDWXXU NRXGHU WH ]HWWHQ WHJHOLMNHUWLMG JHGXUHQGH HQNHOH VHFRQGHQ LQ WH GUXNNHQ 8 NXQW GH]H ZLM]LJLQJ RQJHGDDQ PDNHQ 'LVSOD\ A B C D Off min H G F E ,QVFKDNHOHQ 6WHHN GH VWHNNHU LQ KHW VWRSFRQWDFW 'UXN RS GH 21 2)) WRHWV YDQ K
'H LQJHVWHOGH WHPSHUDWXXU ]DO ELQQHQ XXU ZRUGHQ EHUHLNW 1D HHQ VWURRPRQGHUEUHNLQJ EOLMIW GH LQJHVWHOGH WHPSHUDWXXU RSJHVODJHQ 6KRSSLQJ IXQFWLH $OV X HHQ JURWH KRHYHHOKHLG ZDUP YRHGVHO ELMYRRUEHHOG QD KHW GRHQ YDQ GH ERRGVFKDSSHQ LQ GH NRHONDVW ZLOW SODDWVHQ DGYLVHUHQ ZLM X GH 6KRSSLQJ LQ WH VFKDNHOHQ RP GH]H SURGXFWHQ VQHOOHU WH NRHOHQ HQ RP WH YRRUNRPHQ GDW YRHGVHO GDW DO LQ GH NRHONDVW OLJW ZDUP ZRUGW 'UXN RS 0RGH WRW KHW ELMEHKRUHQGH SLFWRJUDP YHUVFKLMQW +HW 6KRSSLQJ ODPSMH NQLSSHUW
'UXN RS 0RGH WRW KHW ELMEHKRUHQGH SLFWRJUDP YHUVFKLMQW +HW 'ULQNV&KLOO ODPSMH NQLSSHUW 'H 7LPHU WRRQW JHGXUHQGH HQNHOH VHFRQGHQ GH LQJHVWHOGH ZDDUGH PLQXWHQ 'UXN RS GH WLPHUWRHWV RP GH ZDDUGH YDQ GH WLPHU WH ZLM]LJHQ YDQ WRW PLQXWHQ 'UXN RS 2. RP WH EHYHVWLJHQ +HW 'ULQNV&KLOO ODPSMH ZRUGW JHWRRQG 'H WLPHU EHJLQW PLQ WH NQLSSHUHQ 2S KHW HLQGH YDQ GH DIWHOOLQJ NQLSSHUW KHW ODPSMH PLQ HQ NOLQNW HHQ DODUP 'UXN RS GH 2.
9HUSODDWVEDUH VFKDSSHQ *URHQWHODGH 'H ZDQGHQ YDQ GH NRHONDVW ]LMQ YRRU]LHQ YDQ HHQ DDQWDO JOLMVFKRHQHQ ]RGDW GH VFKDSSHQ RS GH JHZHQVWH SODDWV JH]HW NXQQHQ ZRUGHQ 'H ODGH LV JHVFKLNW YRRU KHW RSEHUJHQ YDQ IUXLW HQ JURHQWH 9HUZLMGHU GH ODGH ELMY RP VFKRRQ WH PDNHQ 7UHN GH ODGH HUXLW HQ WLO KHP RS 9HUZLMGHU GH JODVSODDW ERYHQ GH JURHQWHODGH QLHW RP HHQ JRHGH OXFKWFLUFXODWLH WH JDUDQGHUHQ 9HUZLMGHUHQ ([WUD=RQH +RXG GH ODGH VDPHQ PHW GH JOD]HQ DIGHNNLQJ YDQ KHW ([WUD=RQH HQ WUHN GH]H QDDU
7UHN GH UDLOV HUXLW ]LMNDQW YDQ KHW DSSDUDDW GXLGW KHW NRXGVWH GHHO YDQ GH NRHONDVW DDQ $OV 2. ZRUGW ZHHUJHJHYHQ $ EUHQJ GDQ YHUV YRHGVHO QDDU HHQ ]RQH GLH LV DDQJHJHYHQ PHW HHQ V\PERRO ]R QLHW % ZDFKW GDQ WHQ PLQVWH XXU HQ FRQWUROHHU RI KHW 2. LV $ $OV KHW QRJ VWHHGV QLHW 2.
$$1:,-=,1*(1 (1 7,36 7LSV YRRU HQHUJLHEHVSDULQJ ವ +HW PHHVW HIILFLQWH JHEUXLN YDQ HQHUJLH LV YHU]HNHUG LQ GH FRQILJXUDWLH PHW GH ODGHV LQ KHW RQGHUVWH GHHO YDQ KHW DSSDUDDW HQ PHW GH UHNNHQ JHOLMNPDWLJ YHUGHHOG 'H SRVLWLH YDQ GH GHXUEDNNHQ KHHIW JHHQ LQYORHG RS KHW HQHUJLHYHUEUXLN ವ 'H GHXU QLHW YDNHU RSHQHQ RI RSHQ ODWHQ VWDDQ GDQ QRRG]DNHOLMN ವ 6WHO GH WHPSHUDWXXU QLHW WH KRRJ LQ RP HQHUJLH WH EHVSDUHQ WHQ]LM GH NHQPHUNHQ YDQ KHW YRHGVHO GLW YHUHLVHQ ವ $OV GH RPJHYLQJVWHPSHUDWXXU KRRJ LV GH WHP
21'(5+28' (1 5(,1,*,1* :$$56&+8:,1* 5DDGSOHHJ GH KRRIGVWXNNHQ 9HLOLJKHLG 'H ELQQHQNDQW VFKRRQPDNHQ 9RRUGDW X KHW DSSDUDDW YRRU GH HHUVWH NHHU JHEUXLNW ZDVW X GH ELQQHQNDQW HQ GH LQWHUQH DFFHVVRLUHV PHW ODXZZDUP ZDWHU HQ HHQ EHHWMH QHXWUDOH ]HHS RP GH W\SLVFKH JHXU YDQ HHQ QLHXZ SURGXFW ZHJ WH QHPHQ 'URRJ GDDUQD JURQGLJ DI /(7 23 *HEUXLN JHHQ UHLQLJLQJVPLGGHOHQ VFKXXUSRHGHUV FKORRU RI UHLQLJHUV RS ROLHEDVLV 'H]H EHVFKDGLJHQ GH DIZHUNLQJ NRHOYDN YHUZLMGHUG +HW GRRLZDWHU ORRSW YLD HHQ JRRWMH L
:DW WH GRHQ LQ GH YROJHQGH JHYDOOHQ 3UREOHHP 0RJHOLMNH RRU]DDN 2SORVVLQJ +HW DSSDUDDW ZHUNW QLHW +HW DSSDUDDW LV XLWJHVFKDಣ NHOG 6FKDNHO KHW DSSDUDDW LQ 'H VWHNNHU ]LW QLHW JRHG LQ KHW VWRSFRQWDFW 6WHHN GH VWHNNHU JRHG LQ KHW VWRSFRQWDFW (U VWDDW JHHQ VSDQQLQJ RS KHW VWRSFRQWDFW 6OXLW HHQ DQGHU HOHNWULVFK DSSDUDDW RS KHW VWRSFRQWDFW DDQ %HO HHQ JHNZDOLILFHHUG HOHNWULFLHQ +HW DSSDUDDW PDDNW ODZDDL +HW DSSDUDDW LV QLHW VWHYLJ HQ VWDELHO JHSODDWVW &RQWUROHHU RI KHW DSSDUDDW V
3UREOHHP 0RJHOLMNH RRU]DDN 2SORVVLQJ 'HXU JDDW QLHW PDNNHOLMN RSHQ 8 SUREHHUGH GH GHXU QD KHW VOXLWHQ PHWHHQ ZHHU WH RSHಣ QHQ :DFKW HHQ SDDU VHFRQGHQ WXVVHQ KHW VOXLWHQ HQ ZHHU RSHQHQ YDQ GH GHXU +HW ODPSMH ZHUNW QLHW +HW ODPSMH VWDDW LQ GH VWDQG E\ VWDQG 6OXLW HQ RSHQ GH GHXU +HW ODPSMH LV VWXN 1HHP FRQWDFW RS PHW GH GLFKWVELM]LMQGH NODQWHQVHUYLಣ FH (U LV WH YHHO YRUVW HQ LMV 'H GHXU LV QLHW JRHG JHVORಣ WHQ =LH GH UXEULHN RYHU 'H GHXU VOXLWHQ 'H SDNNLQJ LV YHUYRUPG RI YXL
3UREOHHP 0RJHOLMNH RRU]DDN 2SORVVLQJ (U OLJW ZDWHU RS GH YORHU 'H GRRLZDWHUDIYRHU LV QLHW DDQJHVORWHQ RS GH YHUGDPಣ SHUEDN ERYHQ GH FRPSUHVಣ VRU 0DDN GH GRRLZDWHUDIYRHU YDVW RS GH YHUGDPSHUEDN 'H WHPSHUDWXXU NDQ QLHW ZRUGHQ LQJHVWHOG 'H 6KRSSLQJ IXQFWLH LV LQಣ JHVFKDNHOG 6FKDNHO 6KRSSLQJ IXQFWLH KDQGPDWLJ XLW RI ZDFKW WRW GH IXQFWLH DXWRPDWLVFK GHDFWLYHHUW RP GH WHPSHUDಣ WXXU LQ WH VWHOOHQ 5DDGSOHHJ GH UXEULHN RYHU 6KRSSLQJ IXQFWLH 'H WHPSHUDWXXU LQ KHW DSSDಣ UDDW LV WH ODDJ KRRJ
%HO ZDQQHHU KHW DGYLHV QLHW WRW UHVXOWDWHQ OHLGW GH GLFKWVWELM]LMQGH NODQWHQVHUYLFH YRRU GLW PHUN +HW ODPSMH YHUYDQJHQ +HW DSSDUDDW LV XLWJHUXVW PHW HHQ OHGELQQHQODPSMH GDW HHQ ODQJH OHYHQVGXXU KHHIW 'H GHXU VOXLWHQ 0DDN GH DIGLFKWLQJHQ YDQ GH GHXU VFKRRQ 6WHO GH GHXU LQGLHQ QRGLJ DI 5DDGSOHHJ ,QVWDOODWLH LQVWUXFWLHV 9HUYDQJ LQGLHQ QRGLJ GH GHIHFWH GHXUDIGLFKWLQJHQ 1HHP FRQWDFW RS PHW HHQ HUNHQG VHUYLFHFHQWUXP $OOHHQ HHQ RQGHUKRXGVPRQWHXU PDJ GH YHUOLFKWLQJ YHUYDQJHQ 1HHP FRQ
GRFXPHQWHQ GLH ELM GLW DSSDUDDW ZRUGHQ JHOHYHUG +HW LV RRN PRJHOLMN RP GH]HOIGH LQIRUPDWLH LQ (35(/ WH YLQGHQ YLD GH OLQN KWWSV HSUHO HF HXURSD HX HQ GH PRGHOQDDP HQ KHW SURGXFWQXPPHU GLH X YLQGW RS KHW W\SHSODDWMH YDQ KHW DSSDUDDW $$1:,-=,1*(1 9225 7(67,167,787(1 'H LQVWDOODWLH HQ YRRUEHUHLGLQJ YDQ KHW WRHVWHO YRRU HONH (FR'HVLJQ YHULILFDWLH PRHW LQ RYHUHHQVWHPPLQJ ]LMQ PHW (1 'H YHQWLODWLHYRRUVFKULIWHQ GH DIPHWLQJHQ YDQ GH XLWVSDULQJHQ HQ GH PLQLPDOH RSHQ DIVWDQGHQ DDQ GH DFKWHU]LMGH P