Install Guide SMCD3USG DOCSIS 3.0 Universal Services Gateway Copyright © 2010 by SMC Networks, Inc. 20 Mason Irvine, California 92618 All rights reserved.
Copyright © 2010 by SMC Networks, Inc. 20 Mason Irvine, CA 92618 All rights reserved Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice.
GPL/LGPL Licenses Statement This product includes software code developed by third parties, including software code subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License (LGPL”). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL code and LGPL used in this product, are available to you at http://gpl.smc.com/.
Contents 1INTRODUCTION....................................................................................................................... 1 1.1 1.2 WARNINGS ............................................................................................................................................. 1 SITE PREPARATION ................................................................................................................................... 1 2HARDWARE OVERVIEW ...................................
6.1.1 Rebooting the Gateway Only ........................................................................................................ 23 6.1.2 Restoring Factory Defaults............................................................................................................ 24 6.2 RESETTING/REBOOTING BY USING WEB MANAGEMENT ................................................................................ 24 APPENDIX A. SPECIFICATIONS ....................................................................
1 Introduction Congratulations on your purchase of the SMCD3USG Universal Services Gateway (hereinafter refers to as "Gateway"). The Gateway is a multimedia gateway based upon DOCSIS 3.0 technology delivering video, voice, data and enabling new home security and automation, DECT Voice and IPTB distribution services. It is the ideal all-in-one solution for the home or business environment. It is the ideal all-in-one solution for the home or business environment.
2 Hardware Overview 2.1 LED Indicators The front panel of your Gateway contains a set of light-emitting diode (LED) indicators. These LEDs show the status of your Gateway and simplify troubleshooting. There are also LEDs on the rear panel of the Gateway to show the LINK status. These LEDs indicate either GigE (Green) or 10/100 (Amber) connections to the individual Ethernet ports.
Symbol LED Power Description ON = power is supplied to the Gateway OFF = power is not supplied to the Gateway DS Blinking = scanning for DS channel ON = ranged on one or more channels US Blinking = ranging is in progress ON = ranging is complete on 1 channel only OFF = scanning for DS channel Online Blinking = cable interface is acquiring IP, ToD, CM configuration ON = Gateway is operational OFF = Gateway is offline Blinking = data is transmitting Ethernet ON = one or more Ethernet link detected OF
2.2 Front Panel Push Buttons There are two push buttons on the front side of the Gateway. One is for DECT pager and the other is for DECT Register/WPS settings. Symbol Function DECT Pager Type Button Press this button to page the misplaced DECT handset. Or, press this button continuously for more than ten seconds to register the DECT handset. Button Press this button to make a wireless connection between the Gateway and the WPS-enabled client. Or, press this button to register a DECT handset.
2.2.3 Registering a DECT Handset There are two methods to register the DECT handset: Press DECT Pager button continuously for more than ten seconds, the Gateway will go into registration mode for you to register a DECT handset with that Gateway. Press the DECT Register/ WPS button, this LED will blink continuously to indicate the DECT handset is registering and turn OFF after the registration is done. 2.
2.4 Bottom Compartments There are three compartments on the bottom of the Gateway. One is expansion slot which containing two USB port and the other two are battery compartments.
3 Hardware Installation An Gateway installation includes mounting the Gateway on a wall, connecting the Gateway to the network (LAN and WAN port connection) and applying power. 3.1 Package Contents Unpack the items in your Gateway contents and confirm that no items are missing or damaged.
3.2.2 Installing the Battery The Gateway supports two 2600mA rechargeable Lithium-Ion batteries for power failure backup. It provides stand-by operation for eight-hour standby and five-hour talking mode in the event of the power failure. Before you begin the installation, you must first install the batteries in your Gateway. The following description indicates you how to locate the batteries in the Gateway. 1. 2. 3. 4.
3.2.3 Connecting to the LAN Using an Ethernet LAN cable, you can connect the Gateway to a desktop computer, notebook, hub or switch. Your Gateway supports auto-MDI/MDIX, so you can use either a standard straight-through or crossover Ethernet cable. 1. Connect either end of an Ethernet cable to one of the four LAN (Ethernet) ports on the rear panel of the Gateway.
3.2.4 Connecting the WAN To connect your Gateway to a Wide Area Network (WAN) interface: 1. Connect a coaxial cable to the port labeled MoCA/Cable on the rear panel of the Gateway from a cable port in your home or office. Use only manufactured coaxial patch cables with F-type connectors at both ends for all connections. 2. Hand-tighten the connectors to secure the connection. 3.
Wall-mount Template 2. Measure the gap between holes with a ruler. Dimensionally confirm the template by measuring each value for accuracy before drilling holes. 3. Use a center punch to mark the center of the holes. 4. Locate the marks on the wall for the mounting holes. 5. Drill holes to a depth and diameter appropriate for the size and type of hardware you have selected. 6. If necessary, install an anchor in each hole. Use M3.5 x 40 mm screws with a flat underside and maximum screw head diameter of 6.
7. Using a screwdriver, turn each screw until the head protrudes from the wall. The figure below is an example for mounting Gateway on a concrete surface. • There must be at least 2.5 mm (0.10 inches) between the wall and the underside of the screw head. • The maximum distance from the wall to the top of the screw head is 5.0 mm (0.20 inches). 8. Place the Gateway so the keyholes are above the mounting screws. 9. Slide the Gateway down so it stops against the top of the keyhole opening. 10.
4 Configuring Your Computer for TCP/IP After you install your Gateway, configure the TCP/IP settings on a computer that will be used to configure your Gateway. 4.1 Configuring Microsoft Windows 2000 Use the following procedure to configure your computer if your computer has Microsoft Windows 2000 installed. 1. On the Windows taskbar, click Start, point to Settings, and then click Control Panel. 2. In the Control Panel window, double-click the Network and Dial-up Connections icon.
4.2 Configuring Microsoft Windows XP Use the following procedure to configure a computer running Microsoft Windows XP with the default interface. If you use the Classic interface, where the icons and menus resemble previous Windows versions, perform the procedure under “Configuring Microsoft Windows 2000”. 1. On the Windows taskbar, click Start, click Control Panel, and then click Network and Internet Connections. 2. Click the Network Connections icon. 3.
4.3 Configuring Microsoft Windows Vista Use the following procedure to configure a computer running Microsoft Windows Vista with the default interface. If you use the Classic interface, where the icons and menus resemble previous Windows versions, perform the procedure under “Configuring Microsoft Windows 2000”. 1. 2. 3. 4. On the Windows taskbar, click Start, click Control Panel, and then select Network and Internet Icon. Click View Networks Status and tasks and then click Management Networks Connections.
6. In the Internet Protocol Version 4 Properties dialog box, click Obtain an IP address automatically to configure your computer for DHCP. 7. Click the OK button to save your changes and close the dialog box. 8. Click the OK button again to save your changes.
4.4 Configuring an Apple® Macintosh® Computer The following procedure describes how to configure TCP/IP on an Apple Macintosh running Mac OS 10.2. If your Apple Macintosh is running Mac OS 7.x or later, the steps you perform and the screens you see may differ slightly from the following. However, you should still be able to use this procedure as a guide to configuring your Apple Macintosh for TCP/IP. 1. 2. 3. 4. Pull down the Apple Menu, click System Preferences, and select Network.
5 Configuring Your Gateway After configuring your computer for TCP/IP using the procedure appropriate for your operating system, use that computer’s Web browser to configure your Gateway. Note: Before you configure your Gateway, observe the guidelines in the following sections. 5.1 Disabling Proxy Settings Disable proxy settings in your Web browser. Otherwise, you will not be able to view the Gateway’s Web-based configuration pages.
Disabling Proxy Settings in Safari The following procedure describes how to disable proxy settings in Safari. 1. Start Safari. 2. 3. 4. 5. 6. Click the Safari menu and select Preferences. Click the Advanced tab. In the Advanced tab, click the Change Settings button. Choose your location from the Location list (this is generally Automatic). Select your connection method. If using a wired connection, select Built-in Ethernet. For wireless, select Airport. 7. Click the Proxies tab. 8.
3. The Login User Password screen appears. For example: 4. In the Login screen, enter the default username mso and the default password msopassword. Both the username and password are case sensitive. 5. Click the LOGIN button to access the Gateway. The At a Glance page appears, showing network status, connected devices, software version and recent network updates information about your Gateway.
5.5 Configuring Your Gateway by Using Wizard This automatic setup wizard is made to provide easy access and setup to the Gateway. If you are new to this device, we strongly recommend you use of the Wizard. Launch the wizard and follow the step 1 and 2 to configure necessary settings. Step 1: 1. In the Wizard Step 1 page, enter a name for you network. 2. The first time you log in to the Web management interface, we recommend you change the Gateway’s default password to protect it from being tampered with.
Step 2: 4. In the Wizard Step 2 page, enter a name for you wireless network. 5. Select the encryption method from the drop-down list. 6. Enter the Wi-Fi network password. The length of password must meet the requirement of its encryption method. 7. Click FINISH button to complete the basic configuration for your Gateway. Option Description Enter WiFi Network Name Sets a name for your wireless network. Encryption Method Selects an encryption method for your wireless network.
6 Resetting and Rebooting the Gateway There are two ways to reset the Gateway to the factory default settings: one way is using the Reset button on the Gateway’s rear panel and the other way is using the Web Management of the Gateway. Option Reset Description Restart the Gateway and keep all your previous settings. Reset Wi-Fi Router Reset only the Wi-Fi Router and keep all your previous settings. Restore Wi-Fi Settings Restore only the Wi-Fi settings of the Gateway to the default settings.
6.1.2 Restoring Factory Defaults To reset the Gateway to its original factory default settings: 1. Leave power plugged into the Gateway. 2. Find the Reset button on the back panel, then press and hold it for at least 15 seconds. 3. Release the Reset button. 4. Wait for the Gateway to reboot with factory default settings. 6.2 Resetting/Rebooting by Using Web Management You can also reset/reboot the Gateway by using Web Management of the Gateway.
Appendix A. Specifications Battery Backup Two battery ports are provided for battery backup of lifeline services provided by DECT and the eMTA. With both batteries installed the USG can maintain up to 8 hours of standby time and 5 hours of talk time.
Ports 4 ports 10/100/1000 MDI/MDIX auto sensing switch IEEE 802.11n wireless interface 2.4GHz and 5GHz 4 ports USB 2.
Content and Filtering Features DMZ Receiver Demodulation: 64/256QAM, Max speed: 38Mbps (64QAM) / 43Mbps (256QAM) per channel DOCSIS 5120kbps/10Mbps (QPSK/16QAM) DOCSIS 41.4 Mbps (64QAM)/55.2Mbps (256QAM) bounding (DOCSIS) per channel, Frequency range 91 to 857 MHz ±30 kHz (Center), DOCSIS 108 to 862 MHz ±30 kHz (Edge) 50 MHz to 1002 MHz (DOCSIS) External Power AC Input: 100V-240V (1.5), 50-60Hz Dimension (L) 253 x (W) 220 x (H) 80 (mm) Weight: 1 Kg (not including battery) 1.
Appendix B. Compliances FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against radio interference in a commercial environment. This equipment can generate, use and radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications.
IMPORTANT NOTE: FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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