Installation Instructions

Disabling Devices
On the homepage of your portal click “Accounts” across the top of the
screen.
To choose an account click the blue account name.
Scroll down to the bottom of the page to the section labeled “Device List”.
This will be the listing of all active devices deployed at the account.
To choose a device click the blue device name.
This will bring you to the device dashboard.
Click the red “DISABLE DEVICE” icon in the upper right-hand corner.
A pop-up will appear “Are you sure you want to disable this device? This will
cause this device to disappear from the mobile application.”
Click the red “YES” icon.
This will disable the device.
Enabling Devices
On the homepage of your portal click “Accounts” across the top of the
screen.
To choose an account click the blue account name.
Scroll down to the bottom of the page to the section labeled “Device List”.
This will be the listing of all active devices deployed at the account.
To view any devices that had been disabled uncheck the box in the upper
right-hand corner “Active Devices Only”. This will add to the list any devices
that are currently disabled.
To choose a device click the blue device name.
This will bring you to the device dashboard.
Click the blue “ENABLE DEVICE” icon in the upper right-hand corner.
This will enable the device.