SMART Response interactive response system with SMART Response assessment software
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Important Information Before you use the SMART Response interactive response system, please read and understand the safety warnings and precautions described in this guide. These safety warnings and precautions instruct you in the safe and correct operation of the system and its accessories so you can prevent injuries to yourself, others or damage to the equipment. You must always ensure that the SMART Response interactive response system is being used correctly.
ii | – IM POR TA NT I NF O R MAT ION – Never use abrasive erasers or harsh chemicals when cleaning SMART Response interactive response system hardware. – Do not open the receiver or clicker units to attempt repairs. Refer all service to authorized SMART service personnel. IMPORTANT – You must connect the USB cable that came with your SMART product to a computer that has a USB compliant interface and that bears the USB logo.
ii i | – IM POR TA NT I NF O R MAT ION This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
iv | – IM POR TA NT I NF O R MAT ION
Contents Important Information ..............................................................................................i Safety Information ......................................................................................i Compliance ...............................................................................................ii 1 About SMART Response ...................................................................................... 1 Overview................................................
vi | CO N T EN TS Naming Your Classroom ........................................................................ 17 Renaming the Classroom....................................................................... 18 3 Managing SMART Response.............................................................................. 19 Checking the Receiver.................................................................................. 19 Selecting the Operating Mode ....................................................
vi i | 7 CON T EN TS Using SMART Notebook to Ask Questions and Create Assessments................ 41 Question Types............................................................................................. 41 Asking Questions with SMART Notebook .................................................... 42 Creating Instant Questions..................................................................... 42 Adding Questions with the Insert Question Wizard ......................................
vi ii | CON T EN TS Troubleshooting the Receiver....................................................................... 71 Resetting the Receiver ........................................................................... 71 Troubleshooting Using the Receiver Lights .................................................. 71 Other Troubleshooting Tips.................................................................... 72 Transporting SMART Response................................................................
Chapter 1 About SMART Response Overview The SMART Response interactive response system is an assessment tool that enhances learning. It facilitates summative and formative assessment by allowing you to pose a question before, during or after a lesson to find out if students are on track. You can use the feedback to help shape the rest of your lesson. Once you’ve finished the lesson, create a question set with SMART Response assessment software to evaluate learning more formally.
2 | CH A P T E R 1 – A BO U T S MA R T R E S P O N S E Features Teacher Tools Access, view and manage all assessment data in one location. This powerful tool allows you to create class lists, and set up, conduct and manage tests and quizzes. You can also monitor each student’s progress during a test and instantly view their results. Smooth integration SMART Response software integrates with SMART Notebook.
3 | CH A P T E R 1 – A BO U T S MA R T R E S P O N S E Content pages let you insert material between questions Teachers can use SMART Notebook page groups to present a story on a content page, and then follow it up with relevant questions. One window in control of classrooms and assessments Teacher Tools adds powerful grading and reporting functionality. It brings teacher’s class lists and assessment scores into one place, and assessment results automatically file into Gradebook.
4 | CH A P T E R 1 – A BO U T S MA R T R E S P O N S E Software Features Flexible assessment This feature gives teachers frequent opportunities to ask questions and obtain feedback, which can engage students more actively in the material being studied. You can display feedback in a bar or pie chart. All feedback statistically summarizes student responses, and helps teachers record and track each student’s progress. Anonymity Students can send private responses through the anonymity feature.
5 | CH A P T E R 1 – A BO U T S MA R T R E S P O N S E Hardware - Clickers and Receivers Radio frequency (RF) technology Radio frequency (RF) technology provides a reliable wireless connection between the student clickers and the central receiver. You don’t need a line of sight to the clickers, and the range is 100' feet (30 m). The receiver verifies receipt of every signal, and messages are automatically resent if they weren’t received.
6 | CH A P T E R 1 – A BO U T S MA R T R E S P O N S E
Chapter 2 Installing SMART Response Environmental Requirements Before installing or using your SMART Response system, review the following environmental requirements and compliance statements. Temperature SMART Response’s components can operate in the temperature range of 41°F to 95°F (5°C to 35°C). In addition, the product can withstand storage temperatures from -40°F to 120°F (-40°C to 50°C). Humidity SMART Response’s system components can operate in up to 80% relative humidity non-condensing.
8 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E Electrostatic Discharge (ESD) SMART Response components meet the requirements of EN61000-4-2 severity level 4 for direct and indirect ESD. No malfunction or damage up to 15 kV (both polarities) with a 330 ohm, 150 pF probe (air discharge). Unmated connectors meet 8 kV for direct (contact) discharge.
9 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E Installing SMART Response Assessment Software System Requirements Minimum Requirements – Windows XP SP2 or SP3 Pentium® III 1.0 GHz processor with 512 MB of RAM 331 MB of free hard disk space for minimum installation Microsoft Internet Explorer® 6.0 or later Adobe® Flash® Player version 9 Adobe Reader version 8 or later Recommended Requirements – Windows XP SP2 or SP3 Intel®-compatible 1.6 GHz processor with 512 MB of RAM 1.
10 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E Advanced Requirements – Mac OS X 10.5.5 1.5 GHz Intel Core Duo processor with 1 GB of RAM 1.5 GB of free hard disk space for full installation with Gallery collections Adobe Flash Player version 9 NOTES • 1 MB = 1024² bytes, 1 GB = 1024³ bytes. • SMART Response assessment software runs on 32-bit operating systems only. • You’re unable to use SMART Response software on Windows computers with Intel Itanium® processors.
11 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E Contacting SMART Technologies Visit the SMART Support website at www.smarttech.com/support to check for software upgrades, including SMART Notebook software and SMART Response assessment software. You’ll find installation and user’s guides, how-to and troubleshooting articles, SMART product solutions, and answers to your questions. Use the SMART Support website to contact Technical Support.
12 To install updates | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E 1. If updates are available, click Update, and then click Close. A balloon message appears in the notification area. 2. Click the balloon message to create a classroom. A dialog box appears. 3. Type a unique classroom name into the box, and then click OK. NOTE The OK button is disabled until you type a valid classroom name. 4. Click Finish to complete the installation. To install SMART Response on Mac computers 1.
13 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E 9. If software updates are available, click Update. OR If software updates aren’t available, or if you don’t want to update your software, click Close. After a short delay, a message appears asking you to restart your computer. 10. Click Restart. Activating SMART Response Software You must register SMART Response software within 30 days of installation to keep it active.
14 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E NOTE Contact your system administrator if you don’t know your password. 4. Click Find License Code. NOTE You must connect your computer to the Internet, and connect the SMART Response receiver to your computer, before searching for a license code. 5. Click Find License Code. The license code appears. The activation program automatically copies your license code into the License Code box.
15 To find the license code after the software is activated | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E 1. Click the SMART Response icon in the Windows notification area or Mac menu bar, and then select About SMART Response Assessment Software. 2. Record the license code that appears on the Description tab.
16 To connect the receiver | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E 1. Position the receiver in an unobstructed location away from other wireless products, such as 2.4 GHz routers and cordless telephones. – For temporary installations, place the receiver on top of your desk. – For permanent installations, mount the receiver on a wall, or on the front of a piece of furniture using two screws (not provided). 2.
17 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E NOTE Some computers use internal active hubs to provide more USB receptacles. The computer’s operating system may see these internal hubs as external devices, limiting the number of USB extenders you can use. Alternately, USB extenders that use Cat 5 cabling can extend the range to approximately 325' (100 m), at a much higher cost. The more economical SMART USB extender pair (Part No. CAT5-XT) can extend the USB connection up to 12' (36.
18 | CH A P T E R 2 – I NS T A L L I N G S M A R T R E S P O N S E NOTE Before you start asking questions, you may want to Lock Sign In to your class and choose one of the following settings: – restrict students from signing in before you are ready – restrict late students from signing in Renaming the Classroom If you move the SMART Response hardware to another location, use the following steps to change the classroom name. To change the classroom name 1.
Chapter 3 Managing SMART Response Teacher Tools is your primary tool for checking the receiver and clicker status, evaluating student performance, selecting the mode of operation, managing class lists, starting and stopping sessions and viewing historical information about students and clickers. NOTE You can safely close Teacher Tools while clickers are connected and question sets are running.
20 | CH A P T E R 3 – M AN A G I N G S M A R T R E S P O N S E 4. Click in the left column. The Devices window appears. If a “Your SMART Response receiver is connected and working” message appears, the SMART Response receiver is connected and communicating with the SMART Response clickers. The receiver name appears below the Devices heading. If a “Your SMART Response receiver is not connected” message appears, the SMART Response receiver isn’t connected or isn’t working properly.
21 | CH A P T E R 3 – M AN A G I N G S M A R T R E S P O N S E Selecting the Operating Mode Before starting a class session, you must decide whether you want the system to operate in Anonymous mode or Sign In mode. This table summarizes the characteristics of each mode. Anonymous Mode Sign In Mode You can operate the system without a class list. You must operate the system with a class list that identifies each student by name and a unique ID number.
22 | CH A P T E R 3 – M AN A G I N G S M A R T R E S P O N S E Starting in Anonymous Mode You don’t need a class list to operate SMART Response in Anonymous mode. To start in Anonymous mode 1. Click the SMART Response icon in the Windows notification area or Mac menu bar, and then select the icon below Teacher Tools. 2. If Teacher Tools opens to the Basic view, click Start a Class, and then select Anonymous Mode from the drop-down list.
23 | CH A P T E R 3 – M AN A G I N G S M A R T R E S P O N S E Locking Sign In At any time after you start SMART Response software you can restrict students from signing in. Simply select the Lock Sign In command to restrict students from signing in before you’re ready, or select it to restrict late students from signing in. When you start SMART Response, Sign In is unlocked by default. If you stop and restart SMART Response, or open a new class list, Sign In is unlocked.
24 | CH A P T E R 3 – M AN A G I N G S M A R T R E S P O N S E SMART Response Alert SMART Response generates alert messages for four events by default: To enable or disable alert messages • Student sign in • Student sign out • Student has a question • Clicker battery is low 1. Click the SMART Response icon in the Windows notification area or Mac menu bar, and select the icon below Teacher Tools. 2. If Teacher Tools opens to Basic view, click ...
Chapter 4 Managing Class Lists Use Teacher Tools to create, import or modify class lists. NOTE You’re unable to create, import or modify class lists once a class is started. Creating Class Lists in Teacher Tools NOTE You don’t need to create class lists to start a class in Anonymous mode. To create a class list 1. Click the SMART Response icon in the Windows notification area or Mac menu bar, and select Click here to start a class. 2. If Teacher Tools opens to Basic view, click ...
26 | CH A P T E R 4 – M ANA GING CLASS LI STS 7. Type a unique number between 1 and 15 digits in the Student ID box. NOTES – You must type a unique valid ID into the Student ID box. – You can type a student’s name in the Name boxes. The student’s e-mail address and Tags are optional. You can also type name and ID information directly into the table fields. – Use tags to categorize the students into custom groupings that SMART Response uses when you create student reports.
27 | CH A P T E R 4 – M ANA GING CLASS LI STS 3. In the first cell (A1), type ID Number. 4. In the first cell of the second column (B1), type First Name. 5. In the first cell of the third column (C1), type Last Name. 6. Move the first and last names into columns B and C, directly below the headings. 7. Type a unique ID number from 1 to 15 digits for each student into column A, and then save the spreadsheet. To import a class list from Microsoft Excel software 1.
28 | CH A P T E R 4 – M ANA GING CLASS LI STS Tips for Formatting CSV Files for Importing Class Lists • The order of the columns isn’t important, but the first row must contain the column headings identifying what’s in each column. • You must have a column with the heading “ID Number”. • • • To import a class list from a CSV file – You must put a single space between “ID” and “Number”. – In place of “ID Number”, you can use: “ID”, “Student ID” or “Number”.
29 | CH A P T E R 4 – M ANA GING CLASS LI STS 4. Type a name for your class, optionally add other details to the Class Information boxes, and then click Add. After a short delay, the new class’s window appears, and the class name appears in the Gradebook area. 5. Click the Students tab at the top of the window. 6. Click the Import button at the top of the window, or click Add students to your class below Next steps. 7. Select the class to which you want to import the student list, and then click Next. 8.
30 | CH A P T E R 4 – M ANA GING CLASS LI STS Modifying Class Lists NOTE You’re unable to modify student information if a class is started. To modify student information 1. Click the SMART Response icon in the Windows notification area or Mac menu bar, and then select Teacher Tools. 2. Click ...switch to Gradebook view if you aren’t already in Gradebook view. 3. Select the class in the Gradebook area on the left. 4. Click the Students tab. The class list appears. 5.
31 | CH A P T E R 4 – M ANA GING CLASS LI STS 7. Type a student’s name in the Name boxes. The student’s e-mail address and tags are optional. Also type the name and ID information directly into the table fields. TIP You can use tags to categorize the students into custom groupings that SMART Response uses when you create student reports. 8. Repeat steps 5 through 7 for each new student. Removing Students from Class Lists NOTE You’re unable to remove students from a class list while a class is running.
32 | CH A P T E R 4 – M ANA GING CLASS LI STS
Chapter 5 Connecting and Disconnecting the Clickers Connecting Clickers in Anonymous Mode NOTE • If the teacher selected the Lock Sign In option, the clicker turns off. • When all of your students are connected, you can start asking questions. Connecting the Clickers in Sign In Mode NOTE In this mode, students must know the classroom name. They must also sign in with a unique ID number, either with the ID you assigned to them when you created the class list, or unassigned ID.
34 | CH A P T E R 5 – C O NN EC TI NG AN D DIS CON NE CT IN G T HE C LIC KER S 5. Press the number buttons to enter your ID number, and then press Enter. If you’ve entered a valid ID, a message appears asking you to confirm your name. NOTE If the teacher selected the Lock Sign In option, the clicker returns to the ID screen. 6. Press Enter to connect. A welcome message appears. When all of your students are connected, you can start asking questions.
35 To disconnect individual clickers using Teacher Tools | CH A P T E R 5 – C O NN EC TI NG AN D DIS CON NE CT IN G T HE C LIC KER S 1. Click the SMART Response icon in the Windows notification area or Mac menu bar, and then select Teacher Tools. 2. Select the active class in the Gradebook area. 3. Click the Students tab. 4. Select the row of the student you want to disconnect. The Properties window appears below the student list table. 5.
36 | CH A P T E R 5 – C O NN EC TI NG AN D DIS CON NE CT IN G T HE C LIC KER S Monitoring the Clickers You can use Teacher Tools to check each clicker’s status. You can see if a clicker is logged on or if it’s in Anonymous mode. You can also see the clickers’ serial numbers (MAC addresses), and identify which students are logged on. The clicker displays the signal strength, as measured by the receiver.
37 | CH A P T E R 5 – C O NN EC TI NG AN D DIS CON NE CT IN G T HE C LIC KER S Using the Simulator The simulator is an aid for demonstrating the clicker’s functions, and to assist people who are vision impaired. You can project the simulator onto an interactive whiteboard, where students or teachers can use it the same way they use a hardware clicker. To start the simulator Click the Simulator button on the Teacher Tools toolbar bar.
38 | CH A P T E R 5 – C O NN EC TI NG AN D DIS CON NE CT IN G T HE C LIC KER S
Chapter 6 Using SMART Response About SMART Notebook Software Use SMART Notebook software to save notes written on a SMART interactive product or at your computer as a series of pages. You can use SMART Notebook to create a presentation that’s full of colorful clip art, Adobe Flash objects, graphics and text from a variety of sources. Then present that SMART Notebook file, keeping your audience’s attention as you move and interact with these objects.
40 | CH A P T E R 6 – U S I N G S MA R T R E S P O N S E SMART Response Preferences You can customize the default behavior of some of SMART Notebook’s SMART Response features. To define how SMART Response inserts instant questions 1. Click Response, and then select Preferences. 2. If you want the Instant Question button to insert the question on a SMART Notebook page that already has notes or images, select Insert on current page.
Chapter 7 Using SMART Notebook to Ask Questions and Create Assessments By creating assessments, you can collect results for a set of questions simultaneously. You can print and hand out the assessment pages so students can answer questions at their own pace. Question Types You can use SMART Notebook to create, import and run assessments with five types of questions. Question Type Description Yes or no Students must use the Y or N buttons to answer a question.
42 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS Asking Questions with SMART Notebook Creating Instant Questions Use the Instant Question feature to introduce the SMART Response interactive response system to your students. When you use Instant Questions, you’re unable to type a question or assign a correct answer.
43 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS 7. To save the results, select File > Save (or Save As). OR To ask the same type of question again, select SMART Response > Clear. OR To add another question without clearing the results of the previous question, don’t click Clear, and then repeat steps 2 through 5.
44 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS 6. For Yes or No and True or False questions, select the correct answer, or the Opinion option. For Number, fraction, decimal questions, type the correct answer. For Multiple choice or Multiple answer questions, select the number of answers, type the answers into the text boxes, click Next, and then select the correct answers or the Opinion option. 7.
45 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS 2. When all students have answered, click the Response tab, click the Progress button, and then select Stop this assessment. OR Click Response > Stop Assessment. NOTE SMART Notebook stores the results in your document. Remember to save your document after collecting responses. 3. If you want to save the questions as a .notebook file, click File > Save (or Save As).
46 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS 3. Click the Title Page button. OR Click Response, and then select Insert Title Page. The Insert SMART Response Title Page dialog box appears. 4. In the top text box, type a title for your assessment. 5. Select the type of assessment you want to create, and then click Add. Optionally, you can type in the Subject and Topic information as well.
47 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS 5. Assign the number of points that the student will receive if they answer the question correctly. 6. If you want to create more questions, click the Next Steps button, click Add a question to the next page, and then repeat steps 3 through 5. OR If this is your last question, click End on this page.
48 To add or change tags in existing questions | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS 1. Click the SMART Response Assessment Software icon in the Windows notification area or Mac menu bar, and then select Open Notebook Software below the Ask Questions heading. A blank SMART Notebook page appears. 2. Select File > Open, and then double-click your assessment file. The .notebook file appears displaying the title page. 3.
49 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS Importing Questions from a Microsoft Word Document NOTE This feature is only available in SMART Response for Windows operating systems. When you import questions from a Microsoft Word document, SMART Response’s conversion utility uses a variety of techniques to identify which paragraphs are questions, which are possible answers, and what type of question to create.
50 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS NOTE Ensure that you format the questions in your Microsoft Word document before you begin this procedure. In most cases, the import utility ignores headers and footers in the Word document. To import questions from a Microsoft Word document 1. Click the SMART Response icon in the notification area, and then select Open Notebook Software below the Ask Questions heading.
51 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS Importing Questions from XML or SQZ Files SMART Response assessment software includes an import feature for converting questions from ExamView® format XML files or SMART Sync (formerly SynchronEyes™) software SQZ files into question sets.
52 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS 3. Type or select the correct answers from the options, and then click Done. 4. Select File > Save (or Save As). A Save As dialog box appears. 5. Browse to a folder, type a name for the .notebook file, and then click Save. You can run the question set on the current computer, or copy the assessment .notebook file to any computer that has SMART Response software installed.
53 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS NOTES To import questions from a PDF file • You can only import multiple choice questions. • You should remove headers and footers from your PDF document because the import utility will attempt to convert them into questions. • Introduction, background or source information not related to questions should be on separate pages.
54 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS Printing from SMART Notebook Software’s Response Menu You can print a variety of information from the Response menu in SMART Notebook software. You can create and include header, footer and date information, and select a page range to print. Print Option Description Thumbnails Prints from one to six full-color reduced images of each SMART Notebook title page and question pages on one page.
55 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS To print questions or results, click Response > Print, and then select the option that you want to print. For other options, click Response > Print > More Print Options or press CTRL + P to open SMART Response’s Print window. NOTE The Questions and Results print options are only available if the .notebook file includes SMART Response questions and saved results information.
56 | CH A P T E R 7 – U S I N G S M A RT N O T E B O O K T O A S K Q U E S T I O N S A ND C R E A T E ASSESSMENTS
Chapter 8 Using SMART Response Software in the Classroom Before Class Begins Safety Tips for Teachers When using SMART Response software with a SMART Board interactive whiteboard and a projector: • Tell students not to look directly at the light beam from the projector. Instead, encourage them to keep their back to the projector when working at the interactive whiteboard. Before they turn to face the class, they should take a big step (or even two) sideways.
58 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM Starting an Assessment When you use SMART Notebook software to ask questions, SMART Response software uses the options you set in Teacher Tools to control how students use their clickers. Before starting a SMART Response assessment, check that the receiver is connected and ready. If you don’t have an assessment .notebook file, you must create one. To open and start an assessment 1.
59 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM 9. Click Stop this assessment in the Response tab. OR Click Response > Stop Assessment to end the session. NOTE SMART Notebook stores the results in your document. Be sure to save your document after collecting responses. 10. Select File > Save (or Save As).
60 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM Using the Clickers Before asking questions, review the clicker’s operation with the students. Clicker Buttons and Features Clicker Button Description Power Press for one second to turn on the clicker. Press for one to two seconds to turn off the clicker. Selection Scroll up and down option lists. True/False or Yes/No Answer true or false, or yes or no questions.
61 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM Receiving Student Questions At any time during a class, a student can request the teacher’s attention by pressing the clicker’s Ask Question button. Teacher Tools displays the number of students that have questions on the class Home tab beside the Questions heading. To identify students with questions 1. Click the Students tab to show the list of student names and IDs.
62 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM Viewing, Printing and Exporting Results If you save your SMART Notebook file after asking questions, or after running a question set, you can re-open the file at any time to view the results. You can print a variety of information, including question results, using SMART Notebook software’s Response > Print menu.
63 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM Reviewing Instant Results You can use SMART Response to collect and display results instantly while you’re running an assessment. You can use assessments as an interactive learning tool and a way to give students continuous feedback about what they’re learning. To display instant class assessment results 1. After all students have answered their questions, return to the assessment’s title page. 2.
64 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM 6. Click the Response tab. A summary of the class’s response to the question appears, including a chart showing the number of responses to each possible answer. NOTE You can toggle the type of chart displayed by selecting Show bar chart or Show pie chart. TIP You can insert the chart into the question page by clicking Insert chart into Notebook. 7. Click Show beside the Details title.
65 To display detailed results for each student | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM 1. Complete the above procedure, and then select the student’s row. The lower pane of the window displays the student properties. 2. Click the Performance tab. An Assessment Results over Time chart appears showing the student’s results compared to the class average for all assessments since the first assessment was run.
66 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM 4. Click the Results tab. A table appears showing the mark each student received for the assessment. If the student’s score fell below the passing grade you defined when you created the assessment, the mark appears in red. NOTE The student IDs and marks are hidden while Teacher Tools is in Privacy mode.
67 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM SMART Response software creates one or more reports as PDF files that appear in your default PDF viewer. The files are named using the student name and ID, and the date they’re created. If you generated one report, the report opens automatically. If you generated multiple reports, the reports’ folder location appears in Windows Explorer or Mac OS X Finder.
68 | CH A P T E R 8 – U S I N G S MA R T R E S P O N S E S O FT WA RE IN T HE CL ASS ROOM
Chapter 9 Maintaining SMART Response Preventing Component Damage CAUTION • Do not use sharp or pointed objects, such as ballpoint pens or pointers, to press the clicker buttons. • Never use abrasive erasers or harsh chemicals while cleaning the receiver or clickers. • Avoid setting up and using your system in an area with excessive levels of dust, humidity or smoke. Cleaning the Receiver and Clickers With proper care, your SMART Response hardware will provide years of trouble-free service.
70 To change the clicker batteries | CH A P T E R 9 – M AI N T A I N I N G S M A R T R E S P O N S E 1. Using the included Phillips® screwdriver, remove the screw from the back of the clicker, and then remove the cover. 2. Remove the exhausted batteries, and dispose of them according to local regulations. 3. Insert new AA batteries. The clicker turns on. 4. Replace the cover and screw. 5. Verify that the start-up menu appears. 6. Press Power for one to two seconds to turn the clicker off.
71 | CH A P T E R 9 – M AI N T A I N I N G S M A R T R E S P O N S E Troubleshooting the Receiver CAUTION Do not open the receiver or the clicker units to attempt repairs. Refer all service inquiries to authorized SMART service personnel. Resetting the Receiver If your SMART Response software behaves erratically (possibly because of a static discharge or power fade), you may be able to restore normal operation by resetting the receiver.
72 | CH A P T E R 9 – M AI N T A I N I N G S M A R T R E S P O N S E Other Troubleshooting Tips. Symptom/Observation Action/Remedy When you export SMART Response question set results from a SMART Notebook file using the comma separated values (CSV) command, fractions change to dates. In your exported results convert the exported dates to fractions, add a space before each fraction and convert the month to its numerical value.
Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
74 | AP PENDI X A – HA RD WAR E E NVI RON MEN T AL COM PLI ANC E Batteries Batteries are regulated in many countries. Check with your reseller to find out how to recycle used batteries. Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws. Covered Electronics Devices Many U.S.
Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. Your local reseller can resolve most issues without delay.
76 | AP PENDI X B – C U S T O M E R S U P PO R T General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.245.0333 or Toll Free 1.888.42.SMART (U.S./Canada) Fax +1.403.228.2500 E-mail info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.
Contact SMART Technologies Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.
