SMART Board® MX | MX Pro series interactive displays Installation and maintenance guide SBID-MX255-V4 | SBID-MX265-V4 | SBID-MX275-V4 | SBID-MX286-V4 SBID-MX255-V4-PW | SBID-MX265-V4-PW | SBID-MX275-V4-PW | SBID-MX286-V4-PW SBID-MX255-V3 / V3N | SBID-MX265-V3 / V3N | SBID-MX275-V3 / V3N | SBID-MX286-V3 / V3N SBID-MX255-V3-PW / V3N-PW | SBID-MX265-V3-PW / V3N-PW | SBID-MX275-V3-PW / V3N-PW | SBID-MX286-V3-PW / V3N-PW SBID-MX055-V3 / V3N | SBID-MX065-V3 / V3N | SBID-MX075-V3 / V3N | SBID-MX086-V3 / V3N SBI
Learn more This guide and other resources for SMART Board MX and MX Pro series interactive displays are available in the Support section of the SMART website (smarttech.com/support). Scan this QR code to view these resources on your mobile device. ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions.
Important information Important There are critical software updates for the display that you need to install to ensure the display is fully functional and provides the best experience. Connect the display to a wired or wireless network with Internet access to automatically download and apply these updates as well as future updates. Warning l Failure to follow the installation instructions included with the display could result in injury and product damage which may not be covered by the warranty.
Important information l Do not move or mount the display by connecting rope or wire to its handles. The display is heavy, and failure of the rope, wire or handle could lead to injury. l Use only VESA®-approved mounts if using a mount other than the one supplied with the display..
Important information l You must connect the USB cable that came with the display to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with IEC 62368-1. The source computer must be CE marked and carry safety certification marks for Canada and USA. This is for operating safety and to avoid damage to the display. smarttech.
Important information Important smarttech.
Important information l The following are the normal operating power requirements for the display, including speakers: Model Power requirements SBID-MX255-V4 / SBID-MX255-V4- 100V to 240V AC, 50 Hz to 60 Hz, 90 W PW / SBID-MX255-V3 / SBIDMX255-V3-PW / SBID-MX055-V3 / SBID-MX055-V3-PW / SBID-MX255V3N / SBID-MX255-V3N-PW / SBIDMX055-V3N / SBID-MX055-V3N-PW SBID-MX265-V4 / SBID-MX265-V4- 100V to 240V AC, 50 Hz to 60 Hz, 120 W PW / SBID-MX265-V3 / SBIDMX265-V3-PW / SBID-MX065-V3 / SBID-MX065-V3-/ SBID-MX265
Important information l Model Power requirements SBID-MX265 100V to 240V AC, 50 Hz to 60 Hz, 106 W max SBID-MX275 100V to 240V AC, 50 Hz to 60 Hz, 244 W max SBID-MX286 100V to 240V AC, 50 Hz to 60 Hz, 256 W max For additional requirements and other information, refer to the display’s specifications (see More information on page 17). smarttech.
Contents Important information Chapter 1 Welcome About this guide About the display Identifying your specific model Accessories More information Chapter 2 Installing the display Moving the display to the installation site Installing the display on a wall Installing the display on a stand Installing the iQ appliance and Intel Compute Card Connecting to a network Connecting power and turning on the display for the first time About energy saving modes 3 10 10 11 15 16 17 18 18 20 26 27 27 29 32 Chapter 3 Con
Chapter 1 Welcome About this guide About the display Touch Writing, drawing, and erasing iQ experience Display Audio Network connectivity Room computers and guest laptops Accessory slot Front control panel Front connector panel Ambient light sensor Power status light Remote control and IR sensor Identifying your specific model Accessories SMART OPS PC module Stands USB extenders More information 10 11 11 11 12 12 12 12 13 13 14 14 14 14 15 15 16 16 17 17 17 This chapter introduces the SMART Board® MX and
Chapter 1 Welcome This guide is intended for those who install and maintain displays in their organizations. Other documentation and resources are available for those who use displays (see More information on page 17). About the display The SMART Board® MX or MX Pro series interactive display with iQ is the hub of your classroom.
Chapter 1 Welcome iQ experience The display’s iQ experience provides one-touch access to collaborative tools, including a whiteboard, wireless screen sharing, and a web browser. With minimal network integration, there’s no need for wires, cables, or manual software and firmware updates. From the iQ experience Home screen, you can open the iQ apps, switch inputs, and adjust settings. Display The 4K ultra-high-definition LCD display provides optimal image clarity and wide viewing angles.
Chapter 1 Welcome You can connect to a network using Wi-Fi or the RJ45 LAN jack on the display: l Wi-Fi supports both 2.4 and 5 GHz bands. l The two RJ45 jacks allow you to connect the display and an external device, such as a computer, to a Ethernet network. For more information, see Connecting to a network on page 27. Room computers and guest laptops You can connect room computers and guest laptops and use the display to view and interact with them.
Chapter 1 Welcome Caution The SMART Board MX, MX (V2), MX (V2-C), and MX (V3) series accessory slot’s maximum available power is 60 W. The slot is not a limited power source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 62368-1. The SMART Board MX (V4) series accessory slot’s maximum available power is 100 W. The slot is not a limited power source.
Chapter 1 Welcome Remote control and IR sensor You can use the remote control to turn the display on and off, adjust display settings, and so on. The IR sensor for the remote control is located in the bottom-right corner of the display’s frame. For more information about the remote control, see the SMART Board MX and MX Pro series interactive displays user guide (smarttech.com/kb/171554).
Chapter 1 Welcome Tip For help identifying your SMART Board MX (V2, V2-C, V3, or V4) series model, see the label on the left side of the display. Accessories Accessories for the display include: l SMART OPS PC module l Stands l USB extenders Note For more information about these and other accessories, see smarttech.com/accessories.
Chapter 1 Welcome Stands If you want to move the display from place to place, you can install it on a SMART mobile stand. If you are installing the display on a wall that cannot support the display’s full weight, you can install the display on a SMART floor stand. USB extenders As noted in the display’s specifications, there is a maximum length for USB cable connections between the display and computer. When using USB 2.0, the cable should be no longer than 16' (5 m). When using USB 3.
Chapter 2 Installing the display Moving the display to the installation site Using transportation aides Accommodating doorways, hallways, and elevators Dealing with cracked, chipped, or shattered glass Saving the original packaging Installing the display on a wall Choosing a location Choosing a height Assessing the wall Selecting mounting hardware Selecting a wall mount Mounting the display Installing the display on a stand Using SMART mobile stands Using a third-party stand Installing the iQ appliance and
Chapter 2 Installing the display Important l Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation. l When moving the display: o Follow local safety regulations and standards. o Pack the display in its original packaging, including the pallet. o Move the display so that its top frame faces up. o Have at least two people move the display. Tip Display packaging may be labeled to indicate which side is the front.
Chapter 2 Installing the display Dealing with cracked, chipped, or shattered glass The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter.
Chapter 2 Installing the display Choosing a location A display is typically installed at the room’s focal point, such as at the front of a classroom or meeting space. Selecting an appropriate location for the display is crucial for ensuring the best possible experience with the product. Consider the following factors as you choose a location: Factor Room setup Considerations l The location allows users, including those in wheelchairs, access to the display.
Chapter 2 Installing the display Factor Visibility Considerations The display’s screen is clearly visible to all users in the room. SMART recommends users sit within a 178° viewing area: Note The viewing area depends on the display’s resolution and a variety of other factors. For more information, see the knowledge base article, Recommended viewing distances and viewing angles for SMART Board interactive displays.
Chapter 2 Installing the display Factor Environment and ventilation Considerations l The location meets the environmental requirements in the display’s specifications (see More information on page 17). l The display isn’t subjected to strong vibrations or dust. l Ventilation systems don’t blow air directly on the display. l l There is adequate ventilation or air conditioning around the display so that heat can flow away from it and the mounting equipment.
Chapter 2 Installing the display In some situations, you may need to request an engineering analysis to determine if the wall can support the display. Selecting mounting hardware The mounting hardware required for installation varies according to the type of wall onto which the display is being mounted. If you’re using the SMART wall mount (WM-SBID-200), see the wall mount’s illustrated installation instructions for information about the required mounting hardware (smarttech.com/kb/171373).
Chapter 2 Installing the display There are a number of potential hazards of mounting a display in a non-standard orientation or angle: l Mounting a display horizontally (like a table top) can cause the glass to sag, damaging the display or interfering with the display’s touch system. l Non-standard orientation can affect ventilation, creating hotpots in equipment, premature failures and, in displays that use projectors, exploding projector bulbs.
Chapter 2 Installing the display l If you’re not using the included bolts to fasten the wall mount to the display, see the following table. Display Bolt type Minimum length Maximum length SMART Board MX (V2, V2-C, V3, and V4) series 55" models M8 14 mm + x mm 20 mm + x mm 65" models M8 14 mm + x mm 18 mm + x mm 75" models M8 18 mm + x mm 30 mm + x mm 86" models M8 14 mm + x mm 30 mm + x mm 65" models (Part No. 1031028) M6 14 mm + x mm 18 mm + x mm 65" models (Part No.
Chapter 2 Installing the display Installing the iQ appliance and Intel Compute Card For SMART Board MX series displays For more information about installing the iQ appliance in SMART Board MX series displays, see the SMART Board MX series interactive display installation instructions (smarttech.com/kb/171274). Caution Install the AM50 iQ appliance and Intel Compute Card before you turn on the display for the first time.
Chapter 2 Installing the display The display requires a network and internet connection for downloading software and firmware updates, and a number of the iQ apps require a network connection as well. You can connect to a network using Wi-Fi or one of the RJ45 jacks.
Chapter 2 Installing the display l Wi-Fi l connect an Ethernet cable from a network outlet directly to the AM50 appliance’s RJ45 jack l connect an Ethernet cable from a network outlet to the display’s RJ45 IN jack, and then connect another Ethernet cable from the display’s RJ45 OUT jack to the AM50 appliance’s RJ45 jack Connecting power and turning on the display for the first time The final step in installing and configuring the display is to connect power and turn it on.
Chapter 2 Installing the display To connect the display to power Connect the supplied power cable from the AC power inlet on the back of the display to a power outlet. 55" and 65" models 75" models 86" models Note Refer to the display’s specifications for power requirements and power consumption information (see More information on page 17). To turn on and set up the display for the first time Important Install the OPS PC module before you turn the display on.
Chapter 2 Installing the display 1. Flick the switch beside the AC power inlet to the ON (I) position. o o SMART Board MX (V2, V2-C, V3, V4) series 65" models 55" models SMART Board MX series 65" models 2. Press the Power button 75" models 75" and 86" models 86" models on the front control panel or remote control 3. Select your preferred language, and then tap Next. 4. Select your country, and then tap Next. 5. Select your time zone, and then tap Next. 6. Set the date, and then tap Next. 7.
Chapter 2 Installing the display 11. Tap Finish. The Welcome screen appears. OR The display downloads and applies updates for the firmware and system software. About energy saving modes The display features a number of energy saving modes: l Networked standby: a low power state in which the display quickly turns on when the Power button is pressed. l Standby: a very low power state in which the display turns on when the Power button is pressed.
Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer’s input Setting a connected computer’s resolution and refresh rate Connecting USB drives, peripherals, and other devices Troubleshooting connected computers Connecting a SMART OPS PC module Connecting other devices Connecting USB drives, peripherals, and other devices Connecting an external display Connecting an external audio system Connecting room control syst
Chapter 3 Connecting computers and other devices Installing SMART software The display comes with the following software, which you can install on connected computers: Software Description Notes SMART Notebook basic version Free software designed for use with a See Find out more about the SMART Board interactive display. The basic basic version of SMART version of SMART Notebook software comes Notebook. with many features that you can use to create, edit, and deliver engaging lessons for your students.
Chapter 3 Connecting computers and other devices Contact your authorized SMART reseller (smarttech.com/where) for information about purchasing SMART software. You can download SMART software from smarttech.com/downloads and install it following the instructions in Installing and maintaining SMART Notebook, Installing SMART TeamWorks, or Installing and maintaining SMART Meeting Pro. Connecting room computers and guest laptops You can connect cables for room computers and guest laptops.
Chapter 3 Connecting computers and other devices l SMART Board MX (V4) series Side and bottom connector panels Front connector panel smarttech.
Chapter 3 Connecting computers and other devices l l SMART Board MX (V3) series Side and bottom connector panels Front connector panel SMART Board MX (V2-C) series Side and bottom connector panels Front connector panel smarttech.
Chapter 3 Connecting computers and other devices l SMART Board MX (V2) series Side and bottom connector panels Front connector panel HDMI 3 smarttech.
Chapter 3 Connecting computers and other devices SMART Board MX series Side and bottom connector panels l HDMI 1 Front connector panel HDMI 3 HDMI 2 VGA Notes l Install SMART software on any computers you connect to the display (see Installing SMART software on page 34). smarttech.
Chapter 3 Connecting computers and other devices l You can charge devices connected to the USB Type-C receptacle on the front connector panel of SMART Board MX (V2-C, V3, V4) series interactive displays up to 15 W. l You can charge devices connected to the USB Type-C receptacle on the side connector panel of SMART Board MX (V3 and V4) series interactive displays up to 65 W (if a module is not installed in the accessory slot) or up to 30 W (if a module is installed in the accessory slot).
Chapter 3 Connecting computers and other devices To view the input of a computer connected to a SMART Board MX series display 1. Connect the computer to the display. 2. Press the Input on the front control panel. The Input selection menu appears. Note Inputs with devices connected are blue, and inputs without a connection are black. 3. Tap the computer’s input menu option.
Chapter 3 Connecting computers and other devices The following table presents the recommend resolutions and refresh rates for the display’s VGA input source: Resolution Input source aspect ratio Mode Refresh rate 1920 × 1080 16:9 [N/A] 60.000 Hz 1600 × 1200 4:3 [N/A] 60.000 Hz 1360 × 768 16:9 [N/A] 60.015 Hz 1280 × 1024 5:4 SXGA 60 60.020 Hz 1024 × 768 4:3 XGA 60 60.004 Hz XGA 70 70.069 Hz XGA 75 75.029 Hz SVGA 60 60.317 Hz SVGA 72 72.188 Hz SVGA 75 75.000 Hz VGA 60 59.
Chapter 3 Connecting computers and other devices Connecting other devices In addition to computers, you can connect the following devices to the display: l USB drives, peripherals, and other devices l External displays l External audio systems l Room control systems Connecting USB drives, peripherals, and other devices The display includes the following USB Type A receptacles.
Chapter 3 Connecting computers and other devices SMART Board MX (V2-C) series SMART Board MX (V2) series SMART Board MX series The following table shows which USB Type-A receptacles you can use with each input source and the supported USB speed: Input source iQ USB 3.0 Type-A receptacle3 (SuperSpeed) USB 2.
Chapter 3 Connecting computers and other devices Input source USB 3.0 Type-A receptacle3 USB 2.0 Type-A receptacle4 HDMI 1 (SuperSpeed) (Hi-Speed) HDMI 2 (SuperSpeed) (Hi-Speed) HDMI 3 (SuperSpeed) (Hi-Speed) VGA (SuperSpeed) (Hi-Speed) Accessory slot (SuperSpeed) (Hi-Speed) OPS PC (SuperSpeed) (Hi-Speed) Connecting an external display You can connect an external display to SMART Board MX (V2 and V2-C) series displays using the HDMI 2.0 out connector on the connector panel (pictured).
Chapter 3 Connecting computers and other devices SMART Board MX (V3) series SMART Board MX (V2 and V2- SMART Board MX series C) series In addition to the stereo 3.5 mm out connector, the display provides a Sony/Philips Digital Interface (S/PDIF) out connector (pictured). S/PDIF is a digital audio transmission medium. You need an audio system that has an S/PDIF input to decode this connection to analog. Most external sound bars include a S/PDIF connector.
Chapter 3 Connecting computers and other devices You can use the display’s RS-232 connector to connect a third-party external control system to the display (see default.htm). Note Displays are not compatible with centralized remote control systems, such as a universal remote control. smarttech.
Chapter 3 Connecting computers and other devices Connector diagrams SMART Board MX (V4) series Connector panel The following diagram and table present the connectors on the display’s connector panel: Side Bottom No. Connector Connects to Notes 1 USB Type-C USB Type-C 2 input See page 35 and USB cables and connectors. 2 USB 3.0 Type-A [N/A] This connector is a service port. 3 USB 3.0 Type-A Supported USB drives, peripherals, and other devices See page 43 and USB cables and connectors.
Chapter 3 Connecting computers and other devices No. Connector Connects to Notes 9 S/PDIF out Digital audio output See page 45 and Digital audio cables and connectors. 10 RJ45 (×2) Network See page 27 and Ethernet (network) cables and connectors. 11 Stereo 3.5 mm out External audio system See page 45 and Analog audio cables and connectors. 12 RS-232 Room control system See default.htm and RS-232 cables and connectors.
Chapter 3 Connecting computers and other devices Side smarttech.
Chapter 3 Connecting computers and other devices No. Connector Connects to Notes 1 USB Type-C USB Type-C 2 input See page 35 and USB cables and connectors. 2 USB 3.0 Type-A [N/A] This connector is a service port. 3 USB 3.0 Type-A Supported USB drives, peripherals, and other devices See page 43 and USB cables and connectors. 4 USB 2.0 Type-A [N/A] This connector is a service port. 5 HDMI 2.0 in HDMI 1 input (video and audio) See page 35 and HDMI cables and connectors. 6 USB 3.
Chapter 3 Connecting computers and other devices Front connector panel The following diagram and table present the connectors on the display’s front connector panel: No. Connector Connects to Notes 1 USB Type-C USB Type-C 1 input See page 35 and USB cables and connectors. 2 HDMI 3 input connector HDMI 3 input (video and audio) See page 35 and Analog audio cables and connectors. 3 USB 3.0 Type-B connector HDMI 3 input (touch) See page 35 and USB cables and connectors. 4 USB 2.
Chapter 3 Connecting computers and other devices Side smarttech.
Chapter 3 Connecting computers and other devices No. Connector Connects to Notes 1 HDMI 2.0 out External display See Connecting an external display on page 45 and HDMI cables and connectors. 2 USB 2.0 Type-A [N/A] This connector is a service port. 3 USB 3.0 Type-A Supported USB drives, peripherals, and other devices See page 43 and USB cables and connectors. 4 USB 3.0 Type-B HDMI 1 input (touch) See page 35 and USB cables and connectors. 5 HDMI 2.
Chapter 3 Connecting computers and other devices SMART Board MX (V2) series smarttech.
Chapter 3 Connecting computers and other devices No. Connector Connects to Notes 1 USB 2.0 Type-A Supported USB drives, peripherals, and other devices See page 43 and USB cables and connectors. 2 USB 2.0 Type-A connector Supported USB drives Connect a USB drive to update the display’s firmware. 3 USB 2.0 Type-B connector HDMI 3 input (touch) See page 35 and USB cables and connectors.
Chapter 3 Connecting computers and other devices No. Connector Connects to Notes 1 HDMI 1.4 out (HDCPcompliant) External monitor This connector is HDCP-encrypted HDMI. Note HDMI out is an optional feature. Contact your authorized SMART reseller (smarttech.com/where) for further ordering instructions. 2 USB 2.0 Type-A connector Supported USB drives, peripherals, and other devices Connect a USB drive to update the display’s firmware.
Chapter 3 Connecting computers and other devices Front connector panel The following diagram and table present the connectors on the display’s front connector panel: No. Connector Connects to Notes 1 USB 2.0 Type-A Supported USB drives, peripherals, and other devices See page 43 and USB cables and connectors. 2 USB 2.0 Type-A connector Supported USB drives Connect a USB drive to update the display’s firmware. 3 USB 2.
FCC warning: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
SMART Technologies smarttech.com/support smarttech.com/contactsupport smarttech.