Index © 2004 Neo Mobile. All rights reserved. Trademarks used in this Reference Guide are the registered trademarks or trademarks of their respective owners. Features and services are network-dependent and require network support. Some networks may have limitations that affect how mobile devices and applications can be used. This guide is published by Neo Mobile without any warranty.
Regulatory Information Industry Canada ICES-003 Emission Compliance Statement This Class B digital apparatus meets the requirement of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du règlement sur le matériel brouiller du Canada. European Radio Approval Information TABLE OF CONTENTS Welcome......................................................................................... 1 Your neoChat ................................
Table of Contents Regulatory Information Sending a New IM Message............................................................................... 25 REGULATORY INFORMATION Deleting Messages (IM/SMS/Email).................................................................... 25 Replying to Emails .............................................................................................. 26 Checking for New Emails....................................................................................
Safety Information • Never short-circuit the battery by connecting the positive and negative terminals with a metal material. Do not store or carry the battery where it could come into contact with metal objects such as a key chain or necklace. • Never allow the battery to get wet or be immersed in water. • Do not place the battery in a microwave oven or high pressure container. • Stop charging if the battery is not charged after the prescribed charge time.
Welcome Safety Information PMG Connected World Your PMG connected world starts with a mobile phone with PMG technology (neoFone) and also includes one or more PMG Companions. Using PMG technology, neoFone connects wirelessly with the PMG Companions like neoChat. Areas with a potentially explosive atmosphere are often but not always clearly marked.
Safety Information GETTING STARTED • Hearing Aids Certain digital wireless products, such as your neoChat, may interfere with some hearing aids. Consult your Service Provider in the event of interference. • Other Medical Devices The operation of any radio-transmitting equipment, including your neoChat, may interfere with the functioning of inadequately protected medical devices.
Safety Information Getting Started SAFETY INFORMATION Entering the PMG PIN Code 1 You will now be prompted to enter your PMG PIN Code. Please refer to the PMG PIN Code sticker provided with your neoFone. Use the numbers on the top line of the keyboard to enter the PMG PIN Code and press Enter. • Traffic Safety Park the vehicle before using your neoChat. Do not place your neoChat on the passenger seat or where it can fall due to a collision or short stop.
Getting Started Standard Terms and Conditions of Use, Care, and Maintenance STANDARD TERMS AND CONDITIONS CARE, AND MAINTAENANCE OF USE, Your neoChat is a product of superior design and craftsmanship, and should be treated with care. The suggestions below will help you to fulfill any warranty obligations and to enjoy this product for many years.
Getting Started Troubleshooting What do I do if my neoChat battery power is low? Connect your neoChat to the battery charger and let it charge until the Fully charged message appears. In the meantime, your neoChat can be powered on and used. I can’t go Online Check your GPRS settings (See Page 4) and your IM account settings (See Page 4). Settings Screen 2 In the Settings screen, highlight the Email icon ( ) and press Enter. The Email Settings Screen of your neoChat appears.
Troubleshooting Getting Started TROUBLESHOOTING Getting to know your neoChat Keyboard Your neoChat Open your neoChat to display the screen and keyboard as shown below. My neoChat does not connect to neoFone • Make sure that you have established a connection between your neoChat and neoFone, and that neoChat is within range (up to 5-7 meters for best performance) of neoFone. • If you are connecting to neoFone for the first time, make sure you have entered the correct neoFone PMG PIN Code.
Online User’s Guide Getting Started ONLINE USER’S GUIDE Button/Key Description Enter (2 keys) • Selects a highlighted menu item or function. • Enters user-defined data or parameter changes. • In the Contacts list, pressing Enter opens an existing message from a Contact or creates a new message if none exists. • In the Messages list, Enter opens the highlighted message for viewing, with the ability to reply. • You can also press Enter to begin a new line when composing an SMS or Email message.
More About... Getting Started LED Description Green - single blink every second followed by 3 orange “short-burst” blinks every 20 seconds PMG connection OK, M20 battery capacity less than 20%, unread messages waiting. Orange - 3 “shortburst” blinks every 20 seconds. PMG connection OK, M20 battery capacity more than 20%, unread messages waiting. Red - single blink every second. No connection to PMG, M20 battery capacity less than 20%. Red - single blink every 20 seconds.
Getting Started More About Screens Icon The Contacts screen is the default screen that appears when you power on your neoChat. Description Sent Email. Downloading more…Animated icon displayed next to Email when downloading the rest of that Email. Task Bar Icons Screen identifier. Each screen type (Messages, Contacts, Settings, My Status) has its own unique icon. Screen title. Each screen type has its own unique title. The number indicates how many items are listed in the current sort in the screen.
More About Getting Started An example of a customized sort is shown below: Use the Left/Right Navigation keys for scrolling through the options. Status When you are online, the online icon ( the top of the screen. ) appears in the Task Bar at Emoticons Banner Alerts List of neoChat Icons Icon Banner alerts appear on the screen for a few seconds to inform you about the arrival of new messages, or a change in the Contacts status. Banner Alerts appear for about eight seconds and then automatically close.
Contacts More About... CONTACTS MORE ABOUT... Instant Messaging (IM) Contacts Foreign Languages Your IM contacts are stored on the IM server. Each time you power up your neoChat, your local IM Contacts list is compared with the IM Contacts list stored on the server, and updated if necessary. Shared Contacts (Phonebook/Email/Other) Your Shared Contacts are shared among your neo Devices, such as the neoFone and neoChat. They include your Phonebook, Email, and Other contacts.
My IM Status Contacts MY IM STATUS Viewing Your IM or Shared Contacts List 1 My IM Status screen enables you to view and to change the IM presence status of your neoChat. You can access My IM Status screen at any time and from any open screen on your neoChat by pressing the My IM Status button. Press the Contacts key ( screen appears. ) on your neoChat keyboard. The Contacts Changing My Status You can change your IM presence status only when you are connected to the IM Server.
Contacts Messages For More Information... Adding & Deleting IM Contacts Note Your existing IM contacts are automatically added to or deleted from your IM database. However, these contacts are not saved to your neoFone. To add a new IM Contact: 1 With the IM Contact list displayed, press appears. . The following Menu Refer to the online neoChat User Manual at www.myneo.
Messages Contacts Replying to Emails 1 With the Email displayed, press 2 Type 1 or scroll to highlight 1. Reply and press Enter. An Email appears with the sender’s Email address in the To field. Type your message. To send the Email, press Type & Send. 3 4 . A menu appears. Checking for New Emails 1 With the Messages screen displayed, press . A menu appears. To delete an IM Contact: 1 In the IM Contact list, highlight the IM Contact you want to delete, and press the clr key.
Messages Contacts 2 Type 1 or scroll to highlight 1. Add New Contact and press Enter. The Shared Contact Profile screen appears. Sending a New IM Message 1 With the Messages screen displayed, press 2 Type 3 or scroll to highlight 3. New IM and press Enter. An Enter IM Address pop-up appears. 3 4 Enter your contact’s IM address and press Enter. A Chat screen appears. Type your message and press Type & Send. . A menu appears.
Messages Contacts Sending a New Email 1 With the Messages screen displayed, press 2 Type 2 or scroll to highlight 2. New Email and press Enter. A New Email screen appears. . A menu appears. To delete a Shared Contact: 1 With any of the Shared (Phonebook/Email Contacts/Other) lists displayed, highlight the contact you want to delete, and press the clr key. A confirmation message appears. Delete Contact Popup 2 Use the Left/Right navigation key to highlight Yes or No and press Enter.
Contacts Messages Note If an IM message was successfully sent, the Ongoing Chat icon is displayed in that Contact’s status line. If the message could not be delivered, an error message appears. The Chat Session Closed icon appears in the status line if the Contact is offline or blocked, if your neoChat is disconnected from the IM Server, or if the chat is with a non-Contact. Note While the IM Chat screen is open, you can work with templates by pressing See the online User’s Manual at www.myneo.
Messages Contacts To display the Messages screen: 1 Press the Messages key on your neoChat keyboard. The Messages screen appears. The default sort is Unread. Select Address List 5 Scroll to select the mobile number to which the SMS should be sent and press Enter. Unread Messages List 2 Use the Left/Right navigation key in the Sort field to select the sort category of the messages you want to view.
Contacts Getting Started MESSAGES Displaying Message Lists Select Address List 6 Scroll to select the Email address to which the Email should be sent and press Enter. Your SMS, Emails and Chats (IM) are listed in the Messages screen. A maximum number of 150 messages for each Email and chat can be saved. Your neoChat enables you to view lists of specific types of messages using the Sort option. The sort option is displayed in the Sort field of the Messages screen.
44 neoChat Reference Guide