User's Manual

FCC Hearing-Aid Compatibility (HAC) Regulations for

Wireless Devices

On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report

and Order in WT Docket 01-309 modified the exception of wireless phones under

the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless

phones be compatible with hearing-aids. The intent of the HAC Act is to ensure

reasonable access to telecommunications services for persons with hearing

disabilities.

While some wireless phones are used near some hearing devices (hearing aids

and cochlear implants), users may detect a buzzing, humming, or whining noise.

Some hearing devices are more immune than others to this interference noise,

and phones also vary in the amount of interference they generate.

The wireless telephone industry has developed a rating system for wireless

phones, to assist hearing device users find phones that may be compatible with

their hearing devices. Not all phones have been rated. Phones that are rated

have the rating on their box or a label located on the box.

The ratings are not guarantees. Results will vary depending on the user’s hearing

device and hearing loss. If your hearing device happens to be vulnerable to

interference, you may not be able to use a rated phone successfully. Trying out

the phone with your hearing device is the best way to evaluate it for your

personal needs.

M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to

generate less interference to hearing devices than phones that are not labeled. M4

is the better/higher of the two ratings.

Hearing devices may also be rated. Your hearing device manufacturer or

hearing health professional may help you find this rating. Higher ratings mean

that the hearing device is relatively immune to interference noise. The hearing

aid and wireless phone rating values are then added together. A sum of 5 is

considered acceptable for normal use. A sum of 6 is considered for best use.

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FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-309 modified the exception of wireless phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless phones be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities.
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In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal usage” while using their hearing aid with the particular wireless phone. “Normal usage” in this context is defined as a signal quality that is acceptable for normal operation. The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous with the UT mark.