setup guide Have questions? Call 1-888-957-4675 A
Welcome to SimpliSafe 1 INSTALL CORE DEVICES 2 INSTALL OTHER DEVICES 3 ACTIVATE MONITORING Base Station 1 Keypad 2 3-13 14 The SimpliSafe and SimpliCam logos are trademarks of SimpliSafe, Inc. SimpliSafe and SimpliCam are registered trademarks of SimpliSafe, Inc. in the US and other countries.
Install your Base Station The Base Station is the brains and primary siren of your system. It communicates with all of your devices and sends us your alarm signals if you have activated alarm monitoring service. 1 Place your Base Station in a central location in your house. Don’t install it on the floor. 2 Plug the Base Station into a power outlet using the included power cord. Make sure the power outlet is not controlled by a light switch which could accidentally cut power to the Base Station.
Install your Keypads 1 Follow the onscreen instructions for setting your Master PIN. 2 Adhesive tape has already been installed on the back of the Keypad—just peel and press it firmly to the wall for 30 seconds. If you make a mistake, see “How do I move a device?” on page 19. 3 Adhere the Keypad to the wall by your main entrance. You can take the Keypad with you to name your devices as you install them. After you adhere the Keypad to the wall just slide it up and off its bracket.
Install and Name your Devices with the Keypad 1 Press button on a device to test and name done When the Keypad prompts you, remove the battery tab on the device you want to install, then press its Test Button. 2 Name Motion Living Room set Kitchen Basement Choose from the list of names on the Keypad, and then follow the instructions for installing the device on the following pages.
Install your Motion Sensors Motion Sensors detect motion within 30 feet. They look straight ahead with a 90° field of view as well as downward at a 45° angle. Mount it in a corner for maximum coverage of your room. 1 30 feet 90° Place the Motion Sensor on a shelf or adhere it to a wall, approximately 4 to 5 ft off the ground. Avoid placing the sensor near a heater, air conditioner, lamp, or electronics (such as a wifi router).
Install your Glassbreak Sensors Glassbreak Sensors are programmed to “listen” for the specifc frequency of glass breaking. 1 Place the Glassbreak Sensor on a shelf or adhere to a wall less than 20 feet from the windows you’d like to protect. less than 20 feet from window Test Button Avoid placing your Glassbreak Sensor in the kitchen, as glasses knocking into each other could trigger a false alarm. Curtains can dull the sound of glass breaking.
Install your Entry Sensors 1 Line up the magnet and sensor on the door or window so that the grooves align and the pieces are less than 2 inches apart when the door or window is closed. Test Button 2 inches or less 2 Test the alignment before you adhere each piece. The blue light should flash once when the door or window opens and twice when it closes. 3 Adhere the sensor on the door and the magnet on the doorframe, or the other way around. There is no “right side up.
Install your Panic Buttons Panic Buttons will trigger an alarm when you hold down the button for 2 full seconds. 1 Adhere the Panic Button to a wall in your master bedroom or anywhere you want a bit of extra security. Test Button Hold for 2 seconds The red LED in the top right corner will flash when your panic signal has been sent. 7 When you’ve put your system in test mode, the Panic Button itself becomes its test button.
Install your Extra Sirens 1 Adhere the Siren by pressing and holding it to the wall for 30 seconds to ensure it stays in place. 2 For permanent installation, push up on the Siren to remove it from its bracket. Then screw the bracket into the wall with the included screws. Test Button Install your Siren by the front door to scare away intruders. Be cautious when testing your 105 dB Siren. Prolonged exposure can cause hearing damage. Use your Keypad menu to configure your Siren’s volume and settings.
Install your Smoke Detectors Test Button 1 Remove mounting bracket from the detector by rotating it counterclockwise. 2 Install the bracket on the wall or ceiling using the included screws and wall anchors. 3 Push the Smoke Detector against the mounting bracket and rotate it clockwise until it snaps into place. A solid yellow light means it is not snapped in place. Place Smoke Detectors near your sleeping areas. For maximum protection, place one on each level of your home.
Install your CO Detectors Test Button 1 Separate the mounting bracket from the back of the Carbon Monoxide Detector by rotating it counterclockwise. 2 Mount the bracket to your wall or ceiling using the included screws and wall anchors. 3 Push the CO Detector against the mounting bracket and rotate it clockwise until it snaps into place. A solid yellow light means it is not snapped in place. Typical installation locations: Near bedrooms and on each level of your home.
Install your Water Sensors Water Sensors prevent damage from leaks and floods. You can place one in the drip pan of your water heater or washing machine, or near bathroom plumbing to detect any leaks, overflows or broken plumbing. 1 For the simplest installation, simply place your Water Sensor on the floor. Test Button Most homeowners insurance companies will give you an extra discount for having Water Sensors installed.
Install your Freeze Sensors 1 Adhere the Freeze Sensor on the wall near your home’s main thermostat or near any exposed plumbing that’s vulnerable to burst during a freeze. Test Button You can change the sensor’s temperature thresholds in the device settings in the Keypad menu. Avoid your boiler room, which may stay warm long after a furnace failure. Most homeowners insurance companies will give you an extra discount for having Freeze Sensors installed. Contact your insurance agent for details.
Install your SimpliCams Install your SimpliCams after the rest of your system. 1 Slide the stand off the camera. 2 Insert the Micro-USB into the port on the back of the camera. Replace the stand, and plug the cord into a power outlet. 3 Micro USB Port Launch the SimpliSafe app on your smartphone to begin installation. With a recording plan, SimpliCams will capture a recording if an alarm is triggered, if your system is armed or disarmed, or if there is a secret alert.
Activate Alarm Monitoring In the event of an emergency, professionally trained operators will contact you and dispatch the authorities. This service is not available until you activate your subscription. 1 Write your Base Station serial number here (located on the bottom of your Base Station) so you have it handy during activation. 2 Activate at simplisafe.
How Monitoring Works The siren sounds when one of your sensors is triggered. Your Base Station then wirelessly contacts the monitoring center. The operator will contact you and others you designate. Unless you cancel the alarm with your Safeword, the operator will send the police or firefighters. What happens when a sensor is triggered? 1. When your alarm is on and one of your sensors is triggered, the Keypad will start beeping and prompt you for your PIN.
Congratulations! Setup is complete and you can now start using your SimpliSafe system. Feel free to read on for more information about your system.
Using your System Put your system into Away Mode Use this mode when you are leaving. All of your sensors, including Motion Sensors, will be active. • Press “away” on your Key Fob or Keypad. • You have 60 seconds to exit before the alarm is active. To cancel during the exit delay, simply press “off” Put your system into Home Mode Use this mode when you are staying home. By default, all of your sensors will be active, except for Motion Sensors. Cameras will have their privacy shutters closed.
Entry Sensors: Open and close protected doors and windows. Panic Buttons: Hold the Panic Button down for 2 seconds. Smoke and CO Detectors: Hold the Test Button on the front of the sensor for 4 seconds. The sensor will beep 3-4 times. Extra Siren, Water and Freeze Sensors: Press the Test Button on the top of each sensor. Keypad Warnings SimpliSafe will warn you of potential problems with a flashing red light on the Base Station and/or a displayed on the Keypad.
Common Questions How do I move a device? To move a device, push up on the front of the device in the direction of the test button—the back will stay on the wall and the white adhesive tape tab will be visible. Pull down (not out) slowly on the tab until the back is removed from the wall. When you are ready to re-adhere the device in a new location, use a fresh piece of adhesive tape (extras have been included).
Will SimpliSafe work in the event of a power outage? Yes. All of your sensors are battery powered and the Base Station has a built-in rechargeable backup battery that provides power for up to 24 hours during a power outage. How do I add components? If you need additional components, purchase more online at SimpliSafe.com/alarm-sensors. Once you’ve received your devices, open the Menu on your keypad and select “Devices”, then “Add device” and follow the instructions.
System Updates SimpliSafe may occasionally receive optional system updates to add features and functionality. If your system is connected to wifi and there is an update available, you will see a gear symbol on the left side of your Keypad’s screen. Press the off button to refresh your Keypad’s screen to determine if an update is available. To accept the update, follow the prompts and wait for your Base Station and Keypad to reboot.
Terms of Sale Please review these Terms of Sale carefully as these terms govern your purchase of the products in your order (the “System”) from SimpliSafe, Inc. (“SimpliSafe”) and set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those contained in our product warranties.
Monitoring Services Monitoring services will not be provided in connection with your purchase of the System unless you activate such services online through simplisafe.com or by calling SimpliSafe Customer Support at 1-888-95-SIMPLI (888-957-4675) (and as and when this feature becomes available, through the SimpliSafe mobile app). Monitoring Services are provided in accordance with SimpliSafe’s Terms of Service which can be found online at www.simplisafe.com/terms-of-service.
Software Software embedded within any SimpliSafe System is licensed to you under this section on a non-exclusive and limited basis, and not sold. You may use such software only in connection with the product in which it is embedded, and may not modify, distribute, copy or reverse engineer such software. All rights with respect to such software not licensed to you hereunder are fully reserved by SimpliSafe and/or its licensors.
NOTWITHSTANDING THE FOREGOING, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS ACTION BASIS OR ON ANY BASIS INVOLVING ANY DISPUTE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC, OTHER PERSONS OR ENTITIES DOING BUSINESS WITH SIMPLISAFE, OR OTHER PERSONS OR ENTITIES SIMILARLY SITUATED.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. To maintain the compliance with the FCC’s RF exposure guideline, place the Base Station at least 20 cm from nearby people. Warning: Changes or modifications to this unit not expressly approved by SimpliSafe, Inc. could void the user’s authority to operate the equipment.
27 Have questions? Call 1-888-957-4675
Have questions? Call 1-888-957-4675 28
k e y pa d q u i c k g u i d e Menu Navigation Press down on the sides of the screen to navigate the menu. Off, Home, Away Your system has 3 modes: Off, Home, and Away. Pressing Home or Away will arm your system and pressing Off will disarm it. Touch to Wake You can “wake up” the Keypad by touching the body of the Keypad. Menu To adjust settings press the menu button. SimpliSafe, Inc. 294 Washington Street, Boston MA 1-888-957-4675 SimpliSafe.com 29 Owners Manual version W1 Issued Q1 2018.
