Owner’s Manual Two options for getting started: 1 The Keychain Remote contains the SimpliSafe Easy Setup Wizard – a software program that provides animated instructions and lets you customize your system most easily. • Insert the Keychain Remote into a USB port on a computer. No software will be installed. • The Easy Setup Wizard will automatically appear. Tip: If the welcome screen does not appear, open “My Computer” on your desktop and look for the “SimpliSafe” drive.
Plan Your Installation load o keyr install in central location Keychain Extra Siren install near sleeping areas Smoke Detector Base S install in loca install near sleeping areas Carbon Monoxide Detector Freeze Sensor Note: The system should be installed in accordance with Chapter 2 of the National Fire Alarm Code, ANSI/NFPA 72 2 Water Sensor 60 70 80 install near thermostat install near water heater visit www.simplisafe.
onto ring install next to front door n Remote Keypad install on doors and windows Entry Sensor Station n central ation Motion Sensor Panic Button install in master bedroom install 4-5ft high in a corner Glassbreak Sensor install near windows visit www.simplisafe.
1. Install your Security System: Base Station • Set up your Base Station in a central location in your house. Tip: don’t install it on the floor. • Plug the Base Station into a power outlet using the included power cord. • Note: for a UL 985 installation, you must always secure the power adapter to the wall with a bracket. Please contact SimpliSafe for details.
Install your Keypads • Remove the battery activation strip. • Adhesive tape has already been installed on the back of the Keypad – just peel and stick. If you make a mistake, see “How do I move a sensor?” on page 19. • Adhere the Keypad to the wall by your main entrance. Tip: before applying the adhesive tape make sure the surface is clean and dry. Tip: for the most reliable wireless connection, install the Keypad between 10 and 100 feet of the Base Station.
Install your Motion Sensors • Remove the battery activation strip. • Place the Motion Sensor on a shelf or adhere it to a wall, approximately 4 to 5 feet off the ground. • Avoid placing the Sensor near a heater, air conditioner, lamp, or electronics (such as a WiFi router). • When placed 5 feet off the ground the Motion Sensor should not detect pets under 30 pounds, as long as the pet cannot get within 5 feet of it. Tip: Your Motion Sensor looks straight ahead and 90° to the left and right.
Install your Glassbreak Sensors • Remove the battery activation strip. • Adhere the Glassbreak sensor close to a bank of windows or on a wall facing your windows. • You can install it up to 20 feet away from the windows you’d like to protect. nce: 20 ta Max Dis Feet Tip: Curtains can dull the sound of glassbreaking. If your windows are covered in heavy curtains, place your Glassbreak Sensor within 5-10 feet of your windows.
Install your Entry Sensors ` • Remove the battery activation strip. • Align the magnet with the sensor’s grooves so the two pieces are less than 2 inches apart when the door or window is closed. Tip: Test the alignment before you adhere each piece. The blue light should flash once when the door or window opens and twice when it closes. • Adhere the Sensor on the door and the magnet on the doorframe, or the other way around. There is no “right side up.
Install your Panic Buttons • Remove the battery activation strip. • Adhere the Panic Button to a wall. • Most people install one in their master bedroom. Tip: install the Panic Button within easy reach in your Master Bedroom Helpful Information about your Panic Button • To trigger a panic alarm you must firmly press your Panic Button for 1-2 full seconds. visit www.simplisafe.
Install your 105 Decibel Sirens • Remove the battery activation strip. • Indoor Installation: Adhere Siren in a central location within 100 ft. of the Base Station. • Outdoor Installation: Install within 100 ft of your Base Station. Slip the backing bracket off of your Siren and use the included screws to mount the backing under an eve or an awning. Then slide the Siren back onto its backing. Tip: Install in a cental location. Helpful Information about your Siren • Be cautious when testing your Siren.
Install your Carbon Monoxide Detector • Remove the battery activation strip. • Separate the mounting bracket from the back of the CO detector by rotating it counter clockwise. • Mount the bracket to your wall or ceiling using the included screws and wall anchors. • Push the CO Detector against the mounting bracket and rotate it clockwise until it snaps into place. Pull gently on the detector to make sure it’s securely attached. • This detector is for household use only.
` Install your Smoke Detectors • Remove the battery activation strip • Remove mounting bracket from the Detector by rotating it counterclockwise. • Install the bracket on the wall or ceiling using the included screws and wall anchors. • Push the Smoke Detector against the mounting bracket and rotate it clockwise until it snaps into place. Pull gently on the detector to make sure it’s securely attached. • This detector is for household use only. There are local laws that apply to Smoke Detectors.
Install your Freeze Sensors • Remove the battery activation strip. • Adhere Freeze Sensor on the wall near your home’s main thermostat. Consider placing one close to exposed plumbing vulnerable to bursting during a freeze: such as in bathrooms and kitchens. Place near your home’s main thermostat to track household temperature. ! Avoid your boiler room, which may stay warm long after a furnace failure.
Install your Water Sensors • Remove the battery activation strip. • For the simplest installation, place or adhere your Water Sensor on the floor. • This works particularly well if you place your Water Sensor inside the drip pan of a water heater or washing machine. You can place a water sensor in the drip pan of your water heater. Near bathroom plumbing to detect any leaks, overflows, or broken plumbing.
2. Personalize Settings A. Activate your Alarm Monitoring Service In the event of an emergency, professionally trained operators will contact you and dispatch the authorities. This service will not be available until you activate your subscription in your online account. • To activate your subscription visit: www.simplisafe.com/activate Tip: You’ll need the 6-digit serial # located on the bottom of your Base Station.
How 24/7 Alarm Monitoring works... The operator will contact you and others you designate. The siren sounds when an alarm is triggered by one of your sensors. ....your Base Station then wirelessly contacts the Emergency Dispatch Center. Unless you cancel the alarm with your safe word, the operator will send the police or firefighters. What happens when a sensor is triggered? • When your alarm is on and one of your sensors is triggered, the Keypad will start beeping and prompt you for your PIN.
3. Use Your System Modes Mode icons Your alarm system has 3 modes: Away, Home and Off. Turn your alarm on by putting it in Away or Home mode. Turn your alarm off by putting it in Off mode. off away home Mode buttons A. Turn your alarm ON Away Mode Use this mode when you are leaving. All of your sensors, including Motion Sensors will be active. • Close all doors and windows. • Press away on your Keychain Remote or Keypad. • You have 60 seconds to exit before the alarm is active.
4. Test Your System A. Put your system in test mode We recommend you test your system regularly and after making any changes. • Scroll to and select option “5) Test” on the Keypad Menu. • Test sensors as described below. • If you subscribe to the SimpliSafe alarm monitoring service, a test signal will appear in your online account dashboard. • Press ` off to exit test mode. Any errors will be announced by the Base Station. B.
Common questions How do I move a sensor? To move a sensor push up on the front of the sensor in the direction of the blue arrow – the back will stay on the wall and the white adhesive tape tab will be visible. Pull DOWN (NOT OUT) slowly on the tab until the back is removed from the wall. 1 2 When you are ready to re-adhere the sensor in a new location, use a fresh piece of adhesive tape (extras have been included).
Common questions (continued) How can I test my Emergency Dispatch Service? After your 72 hour “practice mode” is over, just put your system into test mode by using your Keypad’s menu option 5. This will cause your Base Station to send a test signal to the Emergency Dispatch Center. A dispatcher will contact you to let you know the test signal was successfully received. Will SimpliSafe work in the event of a power outage? Yes.
How do I add or remove components? To purchase additional components, visit the “expand your system” link in your online account at simplisafe.com. A total of 41 components may be used with your system. There are 2 ways to add or remove components: 1 Using the Easy Setup Wizard on your Keychain Remote: • Insert the Keychain Remote into a USB port on your computer as described on the cover of this manual.
Troubleshooting SimpliSafe will warn you of potential problems with a flashing blue light at the bottom of the Base Station and messages displayed on the Keypad. Here are some common warnings and recommended solutions: KEYPAD DISPLAY WHAT DO I DO? “1 Entry Sensor open” SimpliSafe is warning you that you may have left a door or window open. Close open doors and windows. If they are already closed, make sure each Entry Sensor and its magnet are less than 2 inches apart.
Product safety and limited warranty Product Safety Information Use only approved batteries and the supplied UL approved power adapter with your SimpliSafe Home Security System. Any tampering with the product or other unauthorized use will void your limited warranty. To prevent a fire hazard or electrical shock, do not expose the Base Station or other components to water or operate the System while you are wet or standing in water.
FCC Notices FCC Part 15 Notices The FCC ID of the Base Station (U9K-BS2000) can be found on its base. The FCC ID of the pager module (RI7GE910) is printed on a label on the module itself, which is inside the Base Station and not accessible to the customer.
Emergency Evacuation Plan Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: • Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. • Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other may be a window, should your path be impassable.
Use this page to keep track of where you’ve installed your sensors. Sensor type 26 Serial # Where is it installed? visit www.simplisafe.
Notes visit www.simplisafe.
Quick reference: Using your Keypad Turn the alarm on when you leave Type your PIN to turn the alarm off Turn the alarm on when you stay home Enter or exit the menu Hold for 1 second to start an alarm At SimpliSafe, our mission is to help people take control of their safety with security solutions that fit their lifestyle. Join us at www.simplisafe.com. SimpliSafe, Inc. 1035 Cambridge St, Suite 18A Cambridge, MA 02141 1-888-95-SIMPLI (957-4675) www.simplisafe.com Owners Manual version 2.