SETUP GUIDE Follow this guide or download the SimpliSafe app for easy installation. visit www.simplisafe.
Welcome to SimpliSafe Step 1: Install your System Step 2: Personalize Settings Step 3: Test Your System 1–13 14–15 For tips on using your system see page 17 For FAQs and troubleshooting see pages 18 - 21 For details on your 3-Year Warranty see page 22 B visit www.simplisafe.
Plan Your Installation Below are suggested locations for installation of SimpliSafe sensors. If you find that you need additional sensors, purchase more online at SimpliSafe.
Step 1. Install your Base Station • Set up your Base Station in a central location in your house. Don’t install it on the floor. • Plug the Base Station into a power outlet using the included power cord. Tip: Make sure the power outlet is not controlled by a light switch which could accidentally cut power to the Base Station Helpful Information about your Base Station It’s the control center of your system, communicating with all of your wireless sensors.
Install your Keypads • Remove the battery activation strip. • Adhesive tape has already been installed on the back of the Keypad – just peel and stick. If you make a mistake, see “How do I move a sensor?” on page 18. • Adhere the Keypad to the wall by your main entrance. Tip: Tip: Before applying the adhesive tape make sure the surface is clean and dry. For the most reliable wireless connection, install the Keypad 10-100 ft from the Base Station.
Install your Motion Sensors • Remove the battery activation strip. • Place the Motion Sensor on a shelf or adhere it to a wall, approximately 4 to 5 ft off the ground. • Avoid placing the sensor near a heater, air conditioner, lamp, or electronics (such as a WiFi router). • When placed 5 ft off the ground the Motion Sensor should not detect pets under 30 lbs, as long as the pet cannot get within 5 ft of it. Tip: Your Motion Sensor looks straight ahead and 90° to the left and right.
Install your Glassbreak Sensors • Remove the battery activation strip. • Adhere the Glassbreak Sensor close to a bank of windows or on a wall facing your windows. • You can install it up to 20 ft away from the windows you’d like to protect. nce: 20 ft Max Dista Tip: Curtains can dull the sound of glass breaking. If your windows are covered in heavy curtains, place your Glassbreak Sensor within 5-10 ft of your windows.
Install your Entry Sensors • Remove the battery activation strip. • Align the magnet with the sensor so the two pieces are less than 2 inches apart when the door or window is closed. Test the alignment before you adhere Tip: each piece. The blue light should flash once when the door or window opens and twice when it closes. • Sensor Magnet Adhere the sensor on the door and the magnet on the doorframe, or the other way around. There is no “right side up.
Install your Panic Buttons • Remove the battery activation strip. • Adhere the Panic Button to a wall. • Most people install one in their master bedroom. Tip: Install the Panic Button within easy reach in your master bedroom. Helpful Information about your Panic Button To trigger a panic alarm, firmly press your Panic Button for 2 full seconds. visit www.simplisafe.
Install your 105 Decibel Sirens • Remove the battery activation strip. • Indoor Installation: Adhere the Siren in a central location within 100 ft of the Base Station. • Outdoor Installation: Install within 100 ft of your Base Station. Slip the backing bracket off of your Siren and use the included screws to mount the backing under an eve or an awning. Then slide the Siren back onto its backing. Tip: Install in a central location.
Install your Smoke Detectors • Remove the battery activation strip. • Remove mounting bracket from the detector by rotating it counterclockwise. • Install the bracket on the wall or ceiling using the included screws and wall anchors. • Push the Smoke Detector against the mounting bracket and rotate it clockwise until it snaps into place. Pull gently on the detector to make sure it’s securely attached. • This detector is for household use only. There are local laws that apply to Smoke Detectors.
Install your CO Detectors • Remove the battery activation strip. • Separate the mounting bracket from the back of the Carbon Monoxide Detector by rotating it counterclockwise. • Mount the bracket to your wall or ceiling using the included screws and wall anchors. • Push the CO Detector against the mounting bracket and rotate it clockwise until it snaps into place. Pull gently on the detector to make sure it’s securely attached. • This detector is for household use only.
Install your Water Sensors • Remove the battery activation strip. • For the simplest installation, place or adhere your Water Sensor on the floor. • This works particularly well if you place your Water Sensor inside the drip pan of a water heater or washing machine. You can place a Water Tip: Sensor in the drip pan of your water heater. Tip: Tip: Near bathroom plumbing to Tip: detect any leaks, overflows, or broken plumbing.
Install your Freeze Sensors • Remove the battery activation strip. • Adhere the Freeze Sensor on the wall near your home’s main thermostat. Tip: Most homeowners insurance companies will give you an extra discount for having Freeze Sensors installed. Contact your insurance agent for details. Tip: Consider placing one close to exposed plumbing vulnerable to bursting during a freeze such as in bathrooms and kitchens. Tip: Place near your home’s main thermostat to track household temperature.
Install your Cameras • Slide the stand off the camera. • Insert the Micro-USB into the port on the back of the camera. Replace the stand, and plug the cord into a power outlet. • Launch the SimpliSafe app on your smartphone to begin installation. Tip: Tip: Tip: Tip: Tip: Thread the Micro-USB through the camera stand before inserting it into the camera port. Micro USB Port Place your camera where a burglar is most likely to enter your home. Usually it’s a front or back door.
Step 2. Personalize Settings A. Activate your Alarm Monitoring Service In the event of an emergency, professionally trained operators will contact you and dispatch the authorities. This service is not available until you activate your subscription. Use our mobile app to activate your subscription or visit: simplisafe.
How 24/7 Alarm Monitoring Works The operator will contact you and others you designate. The siren sounds when an alarm is triggered by one of your sensors. ....your Base Station then wirelessly contacts the Emergency Dispatch Center. Unless you cancel the alarm with your Safe Word, the operator will send the police or firefighters. What happens when a sensor is triggered? • When your alarm is on and one of your sensors is triggered, the Keypad will start beeping and prompt you for your PIN.
Step 3. Test Your System A. Put your system in Test Mode We recommend you test your system regularly and after making any changes. • In “menu” select “test” • Follow the instructions on the keypad • If you subscribe to the SimpliSafe Alarm Monitoring Service, a test signal will appear in your online account dashboard. • Press “off” to exit Test Mode. Any errors will be announced by the Base Station. B.
Using Your System Modes Your alarm system has 3 modes: Away, Home, and Off. Turn your alarm on by putting it in Away or Home Mode. Turn your alarm off by putting it in Off Mode. Turn your Alarm ON Away Mode Use this mode when you are leaving. All of your sensors, including Motion Sensors, will be active. • Close all doors and windows. • Press “away” on your Keychain Remote or Keypad. • You have 60 seconds to exit before the alarm is active.
Common Questions How do I move a sensor? To move a sensor, push up on the front of the sensor in the direction of the test button—the back will stay on the wall and the white adhesive tape tab will be visible. Pull DOWN (not out) slowly on the tab until the back is removed from the wall. When you are ready to re-adhere the sensor in a new location, use a fresh piece of adhesive tape (extras have been included).
Common Questions (continued) How can I test my Emergency Dispatch Service? After your 72 hour Practice Mode is over, select “Test Mode” in your keypad menu and follow the prompts. This will cause your Base Station to send a test signal to the Emergency Dispatch Center. A dispatcher will contact you to let you know the test signal was successfully received. Will SimpliSafe work in the event of a power outage? Yes.
How do I add or remove components? If you find that you need additional sensors, visit www.SimpliSafe.com/alarm-sensors to purchase more. A total of 41 components may be used with your system. 20 • In menu, select “devices” • Find the device you’d like to remove in the list and select it with the right rocker • Scroll to the bottom of the list and select the option “remove” with the right rocker • Press “off” to exit the menu visit www.simplisafe.
Troubleshooting SimpliSafe will warn you of potential problems with a flashing blue light at the bottom of the Base Station and messages displayed on the Keypad. Here are some common warnings and recommended solutions: KEYPAD DISPLAY WHAT DO I DO? “1 Entry Sensor Open” SimpliSafe is warning you that you may have left a door or window open. Close open doors and windows. If they are already closed, make sure each Entry Sensor and its magnet are less than 2 inches apart.
Limited Warranty SimpliSafe, Inc. (“SimpliSafe”) warrants to the initial purchaser (the “Customer”) of this product, which includes equipment and components sold by SimpliSafe (the “System”), that the System will be free from defects in materials and workmanship under normal use and service for 3 years from the date that the System was purchased by Customer.
Monitoring Services Monitoring services will not be provided in connection with Customer’s purchase of the System unless Customer activates such services online through simplisafe.com or by calling SimpliSafe Customer Support at 1-888-95-SIMPLI (957-4675). Monitoring Services are provided in accordance with SimpliSafe’s Terms of Service which can be found online at www.simplisafe.com/terms-of-service.
Camera If the System includes any camera or any other video-related equipment (collectively, the “Camera”), then with respect to the Camera, Customer acknowledges, understands and agrees that (i) the Camera is intended to assist Customer, SimpliSafe and the monitoring facility in the verification of alarm events at Customer’s premises, not to reduce or eliminate any risk of loss, (ii) the Camera is not intended to detect or prevent unauthorized intrusion onto the premises or any other emergency condition, i
A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY DISPUTE SUBJECT TO ARBITRATION. CUSTOMER SHALL HAVE THE RIGHT TO OPT OUT OF THIS AGREEMENT TO ARBITRATE BY PROVIDING WRITTEN NOTICE OF HIS OR HER INTENTION TO DO SO BY EMAILING TOS@SIMPLISAFE.COM WITHIN 60 DAYS OF THESE TERMS OF SALE BECOMING BINDING UPON CUSTOMER FOR THE FIRST TIME. OPTING OUT OF THIS AGREEMENT TO ARBITRATE HAS NO EFFECT ON ANY PREVIOUS, OTHER, OR FUTURE ARBITRATION AGREEMENT(S) THAT CUSTOMER MAY HAVE WITH SIMPLISAFE.
• • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To maintain the compliance with the FCC’s RF exposure guideline, place the Base Station at least 20 cm from nearby people.
Product Safety Information Use only approved batteries and the supplied UL approved power adapter with your SimpliSafe Home Security System. Any tampering with the product or other unauthorized use will void your limited warranty. To prevent a fire hazard or electrical shock, do not expose the Base Station or other components to water or operate the System while you are wet or standing in water.
Emergency Evacuation Plan Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: • Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. • Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other may be a window, should your path be impassable.
Notes visit www.simplisafe.
SimpliSafe, Inc. 294 Washington Street, Boston MA 1-888-957-4675 SimpliSafe.com Owners Manual version 4.0 (2017), Printed in China 30 visit www.simplisafe.
