User Guide COPYRIGHT© 2014 RIDDELL INC. ALL RIGHTS RESERVED. REPRODUCTION OF THIS MANUAL IN ANY MEDIUM WITHOUT THE EXPRESS PERMISSION OF RIDDELL IS PROHIBITED. LIMITED RIGHTS NOTICE TECHNICAL DATA/DOCUMENTATION P/N R63314 v1.
CONTENTS Introduction ................................................................................4 Warnings .....................................................................................5 Product Overview ........................................................................7 Setup Summary .........................................................................11 Equipment Guide - Alert Monitor ...............................................12 Battery Care ....................................
Before Play .............................................................................................. 50 During Play - Using Alerts ........................................................................ 52 Alert Types .......................................................................................... 53 Viewing New Alerts ............................................................................. 54 Alert Response ..............................................................................
INTRODUCTION For over 80 years, Riddell has been the recognized leader in helmet technology and innovation. Founded with the mission to make sports equipment safer, better and easier to use, Riddell continues to address the evolving protective equipment needs of the athlete. Today, Riddell equipment is seen on football fields from coast-to-coast, protecting every level of player—from youth athletes to NFL professionals. Riddell is always working on the next generation of helmet technology.
WARNINGS • Contact in football may result in CONCUSSION-BRAIN INJURY which no helmet can prevent. Symptoms include: loss of consciousness or memory, dizziness, headache, nausea or confusion. If you have symptoms, immediately stop playing and report them to your coach, trainer and parents. Do not return to a game or practice until all symptoms are gone and you have received MEDICAL CLEARANCE. Ignoring this warning may lead to another and more serious or fatal brain injury.
Disease Control (CDC, www.cdc.gov/concussion) and USA Football (http://usafootball.com/health-safety/concussion-awareness) offer concussion management guidelines. • Riddell InSite must be properly installed and configured by the user to allow for correct function and transmission of impact Alerts (see Setup Summary, p.11, for installation instructions).
PRODUCT OVERVIEW The InSite Impact Response System is composed of the following components: 1. InSite Alert Monitor (with two rechargeable AA batteries) 2. USB cable and AC charger 3. InSite Overliner (included with new helmet purchase, or retrofit package sold separately) 4. InSite Player Unit (included with new helmet purchase, or retrofit package sold separately) 5. InSite Player Management (ISPM) software (not shown) P/N R63314 v1.
INSITE ALERT MONITOR The Alert Monitor is a handheld device that wirelessly receives Alerts from InSite Player Units located in each athlete’s helmet. Alerts inform sideline personnel that an impact event has occurred that presents elevated risk of head injury to the athlete (see HIT Severity Profile (HITsp), p.52). Alerts are stored for on-field review on the LCD display, and may be transferred to a computer using the InSite Player Management software.
INSITE PLAYER UNIT Player Units installed within Riddell helmets measure impacts as they occur on field. When an impact exceeds a predetermined threshold specific to the player’s level of play and playing position, an Alert is sent wirelessly to the Alert Monitor on the sidelines. The athlete’s playing position and level of play are selected by the InSite Impact Response System administrator during setup of player profiles (see Player Setup, p.38).
INSITE PLAYER MANAGEMENT (ISPM) SOFTWARE InSite Player Management software is used to set up and interact with InSite equipment, enabling the user to: • • • • Create and edit player and team profiles Add and manage Alert Monitors and Player Units Review, store, and export Alert data downloaded from the Player Units to the Alert Monitor(s) Maintain and update InSite Impact Response System software for Alert Monitors, Player Units, and InSite Player Management software. P/N R63314 v1.
SETUP SUMMARY In order to ensure successful setup, the following steps must be complete: 1) Install and charge Alert Monitor batteries (see Battery Care, p.19). Install Player Units in helmets as required and complete InSite Player Setup Form for subsequent use when configuring InSite software (see Installation into Helmets, p.23). Note: Player Units may be supplied pre-installed in the helmet. 2) Install InSite Player Management software on your computer.
EQUIPMENT GUIDE - ALERT MONITOR BATTERY CARE The Alert Monitor comes with rechargeable batteries that are fully charged during manufacture, but may partially discharge during subsequent storage and shipping. Upon initial use (or after a prolonged storage period), the batteries may require charging, and three to four full charge/discharge cycles before reaching maximum capacity.
3) To charge, connect the USB cable between the Alert Monitor and: a) A powered USB 2.0 port on the computer, or b) The supplied AC charger. Note: The Alert Monitor will charge through the computer when the USB 2.0 ports are powered (computer is operating). When the computer is in Off, Sleep, or Hibernation states, the USB 2.0 ports may be unpowered, and the Alert Monitor will not charge. The Alert Monitor is not designed for use with USB 3.0 (“SS”) ports.
b) USB Connected – The red LED will blink continuously while the Alert Monitor is connected to the computer via a USB cable and the software is running to indicate that the Alert Monitor is connected to a PC via USB 2.0. Note: While connected, the Alert Monitor wireless radio does not operate except for configuration functions. Therefore, the Alert Monitor does not communicate with Player Units or receive Alerts while connected.
NAVIGATION – SCREENS & MENUS HOME SCREEN This screen is shown when the Alert Monitor is initially powered on. 1) Battery Charge Indicator 2) Audible Alert Icon 3) Vibration Alert Icon 4) LED Alert Icon 5) Current Time – see SETTINGS Menu, p.18, to set the current time. 6) Current Date – see SETTINGS Menu, p.18, to set the current date. 7) Helmet Graphic - This graphic displays a warning symbol when a new alert is registered. Select the ALERTS menu to view the details of the alert.
Home Screen with ALERTS menu highlighted Alert History screen showing Alerts and Player Number To view the Alert detail, highlight the desired Alert on the Alert History screen using the UP/DOWN buttons and press the SELECT button. More detailed information will be shown. Alerts are classified either as “Single Impact” or “Multiple Impact” (see Alert Types, p.53).
Alerts arrive from the field of play. When Alerts are downloaded from the Alert Monitor, the most recent 25 Alerts are retained by the Alert Monitor for convenient on-field reference of recent team Alert history. CHECK-INS MENU The CHECK-INS menu displays how many Player Units have established communication (checked in) with the Alert Monitor for the day.
(see Check In Player Units, p.51). If a Player Unit does not check in, see Player Unit – Symptoms & Solutions, p.71, for further assistance. SETTINGS MENU The SETTINGS screen has three selections enabling Alert Monitor settings to be changed by the user: • • ALERT METHODS – Methods can be individually enabled or disabled and can be used one at a time or in any combination. • AUDIBLE – When turned on, the Alert Monitor beeps when an Alert is received.
EQUIPMENT GUIDE - PLAYER UNIT BATTERY CARE InSite Player Units are powered by a factory-installed non-rechargeable battery. The Player Unit’s battery must be replaced once each year during reconditioning by a Riddell factory-authorized reconditioning center. Please call Riddell Customer Service at (800) 275-5338 for the factory-authorized reconditioning center nearest you. Failure to replace the battery each year will result in loss of power and the Player Unit will become inoperable.
1) Power button • Power on - Press for one second. The red LED will blink four times to indicate startup. Alternatively, if already on, the yellow LED will light while the button is depressed, and the Player Unit will remain on after button release. • Power off (deep sleep) - Press and hold for ten seconds until the yellow LED “blinks off” for the second time, then release. Red and yellow LEDs blink alternately to indicate Player Unit turning off.
once per second until it checks in with the Alert Monitor and flashes the red and yellow LEDs five times simultaneously. Note: Do not press and hold the check-in button for longer than eight seconds, as the unit will enter a button lock-out state and be unresponsive for five to ten minutes. 3) Red LED - for feedback patterns, see Summary of Player Unit Button Commands and LED Feedback, p.22. 4) Yellow LED - for feedback patterns, see Summary of Player Unit Button Commands and LED Feedback, p.22.
SUMMARY OF PLAYER UNIT BUTTON COMMANDS AND LED FEEDBACK P/N R63314 v1.
INSTALLATION INTO HELMETS Proper installation and setup of the InSite Impact Response System is required for correct product operation. Please keep in mind the following key points and instructions as you prepare for use: • InSite Player Units and Overliners are designed to fit specific Riddell helmet models and sizes (see www.riddell.com). To ensure player safety and proper impact measurement performance, use InSite only with compatible helmet types.
• • InSite Overliner(s) InSite Setup Form(s) and pen or pencil RIDDELL REVOLUTION SPEED The following instructions apply to Riddell Revolution Speed helmets. For other Riddell helmets please refer to www.riddell.com. Riddell recommends that the Revolution Speed helmets installation video is viewed prior to installation. Visit www.riddell.com/innovation to find this video.
a) Position the InSite Player Unit over the Overliner with the graphics side facing out and the hook and loop fasteners against the Overliner. b) Pass the left sensor pad and left S-pad sensor (see Product Overview, p.7) through the left side of the InSite Overliner. Align the two sensor pad regions with the outlines printed on the Overliner, and press into place to secure with the hook and loop fasteners.
c) Insert the Player Unit transmitter into the Overliner by passing it through the Overliner opening. Secure the pocket flap closed with the hook and loop fastener. d) Pass the right side pad and right S-pad through the right side of the InSite Overliner. Align the two sensor pad regions with the outlines printed on the Overliner, and press into place to secure with the hook and loop fasteners.
e) Align the remaining back, crown, and forehead sensor pads with their respective Overliner outlines and press into place to secure with the hook and loop fasteners. 3) Install InSite Overliner and Player Unit in Helmet a) Place the Player Unit/Overliner assembly within the helmet interior. b) Position the forehead area of the sensor over the forehead pad and attach the InSite Overliner assembly to the helmet at the upper facemask attachment points using the facemask screws.
d) Return the left side pad and left jaw pad to the installed position. e) Make sure the Player Unit case is positioned in the recess between the left and crown pads inside the helmet. f) Repeat steps 3)d) and 3)e) above for the right side pad and right S- pad. g) At this point the InSite Overliner and Player Unit are fully installed in the helmet. Fine tuning of final positioning should be performed to ensure all pads and InSite Overliners are properly positioned.
P/N R63314 v1.
RIDDELL SPEEDFLEX The following Player Unit removal instructions apply to Riddell SpeedFlex helmets. For other Riddell helmets please refer to www.riddell.com. Note: It is recommended that the face guard be removed (4 point quick release) prior to removing the InSite Player Unit. 1) Remove the Threaded Valve Retainer Caps from the crown and front left/right faceframe pads. 2) Disconnect the 3 snaps at the rear of the overliner and fold in left and right faceframe pads P/N R63314 v1.
3) Remove Overliner from Side portion of the Back/Neck/Side Liners on both the Left and Right Side 4) Remove the Crown Pad 5) Detach Velcro and flip front pad outward towards the front of the helmet P/N R63314 v1.
6) Remove Front Pad from front pocket of the SpeedFlex InSite overliner. 7) The player unit is now ready to be removed from the overliner. 8) To fully remove the overliner from the SpeedFlex Helmet, remove the two screws that attach the the front bumper. The screws are located at the top front center of the inside of the helmet shell.
To install software, download from http://www.riddell.com/innovation and follow the on-screen instructions. To begin programming InSite, you need access to a computer with InSite Player Management software installed, all Alert Monitor and Player Unit equipment you would like to program, and the setup information you recorded while installing Player Units in players’ helmets (see Installation into Helmets, p.23).
Click “Next” to go to the next screen. 6) Enter a name for the Alert Monitor and a team name in the boxes and click “Next”. 7) After a few seconds the “Alert Monitor Added Successfully” screen should appear. 8) If another Alert Monitor needs to be added, click “Add Another”, connect another Alert Monitor with the USB cable, and repeat steps 5) through 7). Up to two Alert Monitors may be assigned to a team; P/N R63314 v1.
subsequent Alert Monitor additions will result in creation of a new team. Each InSite system can support up to four teams. Note: To return to the Alert Monitor Wizard if exited, select the “ALERT MONITOR” sub-menu on the “EQUIPMENT ASSIGNMENT” tab of the software and click the “+” symbol in the lower left corner.
After installing the Player Unit in a player’s helmet, click “Next”. 3) Press and hold the check-in button on the player unit for five seconds until the yellow LED on the Player Unit starts flashing rapidly twice each second, then release. Click “Next” on the screen. The following screen with the Player Unit serial number appears, indicating that the Player Unit was added successfully. P/N R63314 v1.
Note: InSite Player Management software will identify the Player Unit and add it to the equipment list. The serial number printed on the hardware added should match the serial number displayed in software. Riddell recommends adding all Player Units prior to assigning any Player Units to players by repeating steps 2) through 3) for each Player Unit. This is the fastest way to set up new equipment. P/N R63314 v1.
PLAYER SETUP Once you have completed adding all Player Units, information for each player must be entered and a Player Unit must be assigned to each player. 1) Click “Assign to a Player” 2) After reading through the instructions and pressing “Continue”, the following screen will appear. Click the plus sign in the lower left corner to create a new player. P/N R63314 v1.
A default new player line is shown, highlighted in grey. 3) Fill in the following player information or select from the dropdown menus, using setup information recorded during installation of Player Units in helmets (Installation into Helmets, p.
6) After all player and equipment assignments have been completed in the software, connect an Alert Monitor to the computer if not currently connected. 7) If the “SYNC REQUIRED” button is showing in the upper right hand corner of the window, click on the button to synchronize the Alert Monitor. Note: This button can be seen on all InSite Player Management software screens. Follow the directions on the pop-up window to finish setting up this team’s equipment, and then click “OK”.
12) Repeat steps 6) through 11) with Alert Monitors and Player Units for additional teams until all equipment is up-to-date. SYSTEM SETTINGS This screen allows the user to change various default settings and manually update firmware. 1) Team Name - Allows the user to modify the team name. The team name for the Alert Monitor that is currently connected to the computer will be displayed. 2) Edit / Save Changes - Click this button to edit the team name, and again to save the changes.
4) Update Alert Monitor Firmware - Opens the Alert Monitor Firmware Wizard. Follow on-screen Wizard instructions to complete update (see Alert Monitor Firmware Updates, p.62). Note: InSite Player Management software will automatically notify the user when firmware updates become available (see Software and Firmware Updates, p.61). 5) Update Player Unit Firmware - Opens the Player Unit Firmware Wizard. Follow on-screen Wizard instructions to complete update (see Player Unit Firmware Updates, p.65).
a per-team basis. Each InSite Player Management installation can support up to four teams with up to two Alert Monitors each. When an Alert Monitor is connected to the computer via the USB cable, information for that Alert Monitor’s team is automatically displayed. To view information for other teams, an Alert Monitor for that team must be connected, or the computer must have no Alert Monitor connected.
TRANSFERS BETWEEN TEAMS When multiple teams have been created within InSite Player Management software, “Transfer” buttons appear on both the Player Setup and Equipment Assignment screens in the Player Management Software. The transfer button allows you to move a player or equipment from one team to another. When equipment or players are transferred, all Alert Monitors from both affected teams in the transfer will need to be synchronized.
To transfer a player from one team to another, perform the following steps under the Player Set Up tab: • Find and select the player you wish to transfer. • Click the “Transfer” button on the bottom right of the screen. • Select the team you wish to transfer the player to and click “OK”. • If the player had a Player Unit assigned, all the Alert Monitors on the current team and on the team the player was transferred to will need to be synchronized. P/N R63314 v1.
• Command a directed check-in on the Player Unit after the transfer by holding down the check-in button on the Player Unit for two seconds until the red LED blinks off once (see Check In Player Units, p.51). PLAYER UNIT TRANSFERS Player Units can be transferred to other teams set up through the software. You cannot transfer a Player Unit across computers or software installations.
3) Select the team you wish to transfer the Player Unit to and click “OK”. 4) Plug in an Alert Monitor assigned to the equipment’s new team and follow the Player Unit Synchronization Wizard prompts to complete the transfer process. If the Player Unit was assigned to a player, the Alert Monitors for the previous team will also need to be synchronized.
5) The transferred player unit should now attempt to check in. If it does not do so, command a directed check-in on the Player Unit after the transfer by holding down the check-in button on the Player Unit for two seconds until the red LED blinks off once (see Check In Player Units, p.51). ALERT MONITOR TRANSFERS A team can have up to two Alert Monitors depending on the requirements of the team staff. A team must always have at least one Alert Monitor.
5) All affected Player Units will need to check in with their respective Alert Monitors (see Check In Player Units, p.51). DELETING PLAYERS OR EQUIPMENT Players and equipment may be deleted in the Player Setup and Equipment Assignments tabs, respectively. To do so: 1) Highlight the player or equipment you wish to delete, and click the minus sign button. 2) Sync Alert Monitors from all affected teams when prompted (see Player Setup, steps 6) through 9), p.38).
a single Alert Monitor that must be replaced, add the second replacement Alert Monitor to the team, Sync both Alert Monitors, and Check-In all Player Units, before deleting the first (see Alert Monitor Setup, p.33). If desired, all player units on a team can be deleted by pressing the “Delete All” button. This will delete all of your Player Units on your team and unassign them from players.
SYNCHRONIZE EQUIPMENT 4) Ensure all Alert Monitors for the team(s) are synchronized, powered on, and brought to the field to receive (see Player Setup, steps 6) through 9), p.38). Note: All Alert Monitors assigned to active teams should be powered on and present at the sidelines during all games or practices. This will prevent Player Units from wasting battery power trying to communicate with Alert Monitors that are not being used.
1) On the Alert Monitor, navigate to the CHECK-INS menu on the HOME screen, and press the SELECT button to view Check-In information. 2) The display will show how many Player Units out of the total have established communication for the day. 3) Select VIEW ABSENT to see which Player Unit(s) have not checked in that day.
InSite Player Units monitor impact exposure using a novel impact exposure metric called HITsp (HIT Severity Profile). HITsp combines effects of the following into a single numerical index: • Linear and rotational acceleration, • Impact location, and • Impact duration Since 2004, Riddell has collected millions of impacts on-field at all levels of play using the Sideline Response System. Based on data collected during this novel research, HITsp and InSite Alert thresholds were developed.
• Multiple Impact Alerts - are a proprietary cumulative exposure Alert created by a combination of: 1) Cumulative Impact Exposure Score – all impacts exceeding the 95th percentile (i.e. top 5%) are added to a timeweighted rolling 7-day index. 2) Magnitude of the most recent received impact. When the sum of the cumulative index and the most recent received impact exceeds a pre-determined cumulative exposure threshold, a Multiple Impact Alert is generated.
For more information, see http://www.cdc.gov/concussion/ CDC concussion guidelines: AFTER PLAY EQUIPMENT MANAGEMENT The following steps should be followed after every practice or game: 1) Player Units • Leave Player Units in helmets and leave them powered on. The Player Units will enter a sleep state when left motionless for several minutes. 2) Alert Monitor(s) • Download Alerts from Alert Monitor and charge as needed (see Downloading Alerts from the Alert Monitor, p.56).
ALERT MANAGEMENT This screen allows the user to view, analyze and delete alerts that have been downloaded from the Alert Monitor(s). Alerts are displayed by team. To see alerts received for players on each team, select the appropriate team name from the dropdown menu. 1) Alert Management Highlighted selection displays ALERT MANAGEMENT screen. 2) Player Info - Player information is displayed along with the Alert Type: either single or multiple.
The application will automatically check the Alert Monitor for new alerts and download them to software. New Alerts downloaded from the Alert Monitor are now available for review under the Alert Management tab (see Alert Management, p.56). Riddell recommends weekly charging of the Alert Monitor (see Battery Care, p.19). The Alert Monitor is charged through its USB 2.0 port, using either: 1) The USB 2.
MAINTENANCE To keep your equipment in peak operating condition, perform these maintenance procedures at periodic intervals. CLEANING INSITE EQUIPMENT ALERT MONITOR The Alert Monitor may be cleaned with mild soap, water, and a soft cloth. Dampen the cloth with soapy water, and clean Alert Monitor gently. Avoid spraying any cleaners directly onto the monitor housings. Caution: Avoid use of strong detergents or cleaning solvents, as they could damage the Alert Monitor and void warranty.
BATTERY CARE ALERT MONITOR The Alert Monitor comes with rechargeable batteries that are fully charged during manufacture, but may partially discharge during subsequent storage and shipping. Upon initial use (or after a prolonged storage period), the battery may require charging, and three to four full charge/discharge cycles before reaching maximum capacity.
RE-ASSIGNING RECONDITIONED PLAYER UNITS During reconditioning, player units are deconfigured (have their settings and memory cleared) to ensure that users must reconfigure their equipment properly for the new season. Typically equipment and helmet assignments change year to year, and this method avoids issues that arise when InSite attempts to use a Player Unit with old settings, especially if the Player Unit is now assigned to a different player or even a different team.
Note: This does not delete the players to which the player units were assigned; they can be reassigned to player units at the end of this process. • Sync Alert Monitors from all affected teams when prompted. • Power down all deleted Player Units that will not be reassigned within 24 hours to conserve battery life (see Controls and Indicators, p.19). 2) After syncing all affected Alert Monitors, add the reconditioned Player Units to their new teams (see Player Unit Setup, steps 1) through 3), p.35).
To implement firmware updates manually at any other time, select the “SYSTEM SETTINGS” tab in the InSite Player Management software, click the “UPDATE FIRMWARE” button for the desired hardware, and follow the instructions onscreen (see System Settings, items 4) and 5), p.42). SOFTWARE UPDATES Note: To install InSite Player Management software on a Windows PC or Mac, it is necessary to have Administrator-level access rights.
Click “Next”. The Alert Monitor will begin its update and display a progress indicator. To finish the firmware update on the Alert Monitor, remove the battery door and place the Alert Monitor into Device Firmware Update (DFU) mode following the onscreen instructions. The button is directly below the small (1 mm) hole in the housing near the bottom left corner of the battery recess, and a paper clip may be used to activate the button.
Click “Next”. The update progress indicator will be displayed again until the update is complete. Note: Alert Monitors can be updated without an internet connection. P/N R63314 v1.
PLAYER UNIT FIRMWARE UPDATES When prompted to update Player Unit firmware, select the team name whose hardware you wish to update. This will launch the Player Unit Firmware Wizard: Click “Next”. The suggested update will be displayed. Click “Next”. The firmware must first be uploaded to the Alert Monitor that is plugged in. P/N R63314 v1.
Click “Next”. The Alert Monitor will begin its upload of Player Unit firmware and display a progress indicator. A list of all outdated Player Units is displayed. Player Units are updated individually by selecting each Player Unit from the list and clicking “Next”. P/N R63314 v1.
Follow the on-screen instructions for the selected Player Unit and click “Next”. The update progress indicator will be displayed again until the update is complete. Note: Player Units can be updated without an internet connection. P/N R63314 v1.
TROUBLESHOOTING The following troubleshooting procedures may be used to identify and resolve concerns regarding InSite operation. For additional assistance, please contact Riddell Customer Service at (800) 275-5338. ALERT MONITOR SYMPTOMS & SOLUTIONS SYMPTOM POSSIBLE SOLUTION Alert Monitor will not power on. • Check that batteries are installed in the correct orientation (see Battery Care, p.19). • Batteries may be fully discharged .
SYMPTOM POSSIBLE SOLUTION Player Unit does not check in with Alert Monitor (shown as ABSENT). • Verify that all hardware (Alert Monitors and Player Units) has been set up correctly in the software and that all hardware is synced (see Equipment Assignments, p.33). Player Unit does not check in with Alert Monitor (shown as ABSENT). • Verify that the Player Unit is powered on and is active (see Player Unit – Controls and Indicators, p.19).
SYMPTOM POSSIBLE SOLUTION Alert Monitor is receiving alerts even when removed from a team. • Unless all hardware is synced when changes are made in software, hardware will try to communicate as it was last set up. Verify settings in software, sync all Alert Monitors, and command directed check-ins for all Player Units to complete transfer of new settings. Alert Monitor has Player Unit check-in errors.
1) Press and hold the power button on the Player Unit for six seconds until the yellow LED blinks off once, and release. The red and yellow LEDs will flash alternately six times. The Player Unit is now in Test Mode. 2) To generate an Alert, press and hold for two seconds until the LED blinks off once, then release: • The check-in button to generate a Single Alert, or • The power button to generate a Multiple Alert.
SYMPTOM POSSIBLE SOLUTION The lighting pattern is not flashing as expected. • The Player Unit was likely placed into a different operating mode than desired. Power cycle the Player Unit off/on (see Player Unit – Controls and Indicators, p.19). Player Unit does not seem to be sending alerts as expected. • Place the player unit in Test Mode and create a test impact to verify the system is performing correctly. (see Sending Test Alerts (Test Mode), p.
INSITE PLAYER MANAGEMENT SOFTWARE (ISPM) SYMPTOMS & SOLUTIONS SYMPTOM POSSIBLE SOLUTION Trouble installing or updating ISPM software • Contact your network administrator for further assistance. ISPM software does not recognize an Alert Monitor when connected via the USB cable. • Ensure USB cable connections are secure. Restart ISPM. If this fails, restart the computer and try again. Cannot add or remove hardware through ISPM software. • See error message pop-ups for more details.
CONTACT INFORMATION For Sales & Customer Service support, please contact: Riddell – Customer Support Group 9801 W. Higgins Rd, Suite 800 Rosemont, IL 60018 P: (800) 275-5338 insitehelp@riddellsports.com www.riddell.com COMPLIANCE INFORMATION FEDERAL COMMUNICATIONS COMMISSION (FCC) The following statements apply to the InSite Player Unit and Alert Monitor, as required by the Federal Communications Commission (FCC): Compliance Statement (Part 15.19) This device complies with part 15 of the FCC Rules.
1) This device may not cause harmful interference, and 2) This device must accept any interference, including interference that may cause undesired operation of the device. Avis de Conformité (RSS-GEN Issue 5, Section 8.4) L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence.
