HP Notebook PC Getting Started
© Copyright 2007 Hewlett-Packard Development Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Product notice This user guide describes features that are common to most models. Some features may not be available on your computer.
iv Product notice
Table of contents 1 First-time setup Identifying hardware for setup ................................................................. Setting up the computer .......................................................................... Step 1: Insert the battery ......................................................... Step 2: Connect the computer to external power ....................... Step 3: Open the computer ..................................................... Step 4: Turn on the computer ..............
Quick troubleshooting ........................................................................... 28 The computer is unable to start up ......................................... 28 The computer screen is blank ................................................ 29 Software is functioning abnormally ........................................ 29 The computer is turned on but not responding ......................... 30 The computer is unusually warm ............................................
1 First-time setup Identifying hardware for setup To set up the computer for the first time, you will need the computer, the AC adapter, the power cord, and the primary battery. Components included with the computer may vary by region or country and by model. NOTE: Component Component (1) Power cord (3) Primary battery (2) AC adapter (4) Modem cable (select models only) NOTE: Use only the AC adapter provided with the computer or one approved for this computer.
Setting up the computer Reduce the risk of file corruption by observing the following practices during the hardware and software setup procedures: CAUTION: Do not unplug the computer from external power. Do not shut down the computer or initiate Sleep or Hibernation. Computer setup involves the following tasks: 1. Inserting the battery into the computer 2. Connecting the computer to external power NOTE: 3. Turning on the computer 4. Setting up the software 5.
Step 1: Insert the battery To insert the battery: 1. Turn the computer upside down on a flat surface. 2. Align the tabs (1) on the battery with the notches on the battery bay. 3. Press the battery (2) into the battery bay until the battery clicks into place.
Step 2: Connect the computer to external power NOTE: Power cords and AC outlets vary in appearance by region and country. To connect the computer to external power: 1. Plug the AC adapter into the power connector (1) on the computer. 2. Plug the power cord into the AC adapter (2). 3. Plug the other end of the power cord into an AC outlet (3). When the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) turns on.
Step 3: Open the computer To open the computer: 1. Slide the display release latch (1) to the right to release the display. 2. Raise the display (2).
Step 4: Turn on the computer To turn on the computer: ▲ Slide the power switch to the right (1). The power light (2) turns on. Step 5: Set up the software After the computer is turned on, it will go through software setup. Follow the on-screen instructions to set up the software. Note the following points: ● After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies.
Step 6: Create recovery discs (recommended) You can use HP Backup & Recovery Manager to create a set of recovery discs containing your full factory image. You can use the recovery discs to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability. Refer to Appendix A, “Backup and Recovery,” for detailed instructions.
8 Chapter 1 First-time setup
2 Quick tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features included on most computer models.
Buttons, switches, and pointing devices 10 Component Component (1) Internal display switch (5) Volume scroll zone (2) Pointing stick (6) Right pointing stick button (3) Presentation button (7) Left pointing stick button (4) Volume mute button Chapter 2 Quick tour
Display components Component Component (1) Integrated camera (select models only) (6) HP Fingerprint Sensor (fingerprint reader) (2) Camera light (select models only) (7) Internal microphones (2) (3) Camera mode switch (select models only) (8) Convertible hinge (4) Keyboard light (9) Ambient light sensor (5) Keyboard light button Identifying the hardware 11
Keys 12 Component Component (1) esc key (4) Windows applications key (2) fn key (5) Embedded numeric keypad keys (3) Windows® logo key (6) Function keys Chapter 2 Quick tour
Front components Component Component (1) Camera light (select models only) (5) External WWAN antenna (2) Camera mode switch (6) Power switch (3) Keyboard light button (7) Display release latch (4) External WWAN antenna button (8) Bluetooth® compartment Identifying the hardware 13
Rear components Component Component (1) Windows security button* (4) External monitor port (2) RJ-11 (modem) jack (5) Power connector (3) RJ-45 (network) jack *This button is used to enter the ctrl+alt+delete command. To protect your work and the system, the ctrl +alt+delete command cannot be entered using the ctrl, alt, and del keys on the on-screen keyboard.
Right-side components Component Component (1) Fingerprint reader (5) Media Card Reader (2) 1394 port (6) USB port (3) Audio-out (headphone) jack (7) Security cable slot (4) Audio-in (microphone) jack Identifying the hardware 15
Left-side components NOTE: 16 Refer to the illustration that most closely matches your computer.
Bottom components Component Component (1) Battery bay (6) Docking connector (2) Speaker (7) Charge level indicator (3) SIM slot (8) Battery release latch (4) Vents (2) (9) Accessory battery connector (5) Hard drive compartment (10) Accessory battery connector door Identifying the hardware 17
Wireless antennae On select computer models, wireless antennae send and receive signals from one or more wireless devices. Component Component (1) WWAN antenna* (3) (2) WLAN antennae (2)* External WWAN antenna *Antennae (1) and (2) are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions.
3 Finding information Finding Help and Support Help and Support is preinstalled on the computer. Access to Help and Support does not require an Internet connection. NOTE: You can access Help and Support by selecting Start > Help and Support.
Identifying installed software and hardware To see a list of the software that is preinstalled on the computer, follow these steps: ▲ Select Start > All Programs. NOTE: Double-click the name of a program if you want to open it. For details about using software included with the computer, refer to the software manufacturer’s instructions, which may be provided with the software, on disc, or on the manufacturer’s Web site. NOTE: To see a list of hardware installed in the computer, follow these steps: 1.
4 Next steps Protecting the computer The information in this section explains how to protect the computer from damage caused by a virus, a security breach, a power surge, or system failure. Protecting the computer from viruses When you use the computer for e-mail or Internet access, you expose it to computer viruses that can disable the operating system, programs, or utilities or cause them to function abnormally.
To optimize the computer’s privacy protection features, follow these guidelines: ● Keep the operating system and software updated. Many software updates contain security enhancements. ● Use a firewall. Firewall software monitors incoming traffic on the computer to block messages that do not meet specific security criteria. Some firewalls also monitor outgoing traffic.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. To access this document, select Start > Help and Support > User Guides, or refer to the User Guides disc included with some models. The Safety & Comfort Guide is also available on the Web at http://www.hp.com/ergo.
Connecting to a computer network The computer has the following networking capabilities: ● Local area network (LAN) ● Wireless local area network (WLAN) ● Wireless wide area network (WWAN) ● Bluetooth® If you plan to connect the computer to a home office LAN or WLAN, refer to Help and Support for information on networking. If you need assistance to connect to a company LAN or WLAN, contact your network administrator.
Installing additional hardware and software Installing hardware To install additional hardware, such as an optional printer, follow the instructions provided by the hardware manufacturer to install the device and any required drivers. Locating and installing software Software on the computer is provided in the following forms: ● Preinstalled software. To see a list of ready-to-use programs or to start a program, follow these steps: 1. Select Start > All Programs. A list of programs is displayed. 2.
Updating the software installed on the computer Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices. Many updates provide security enhancements.
5 Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved: ● Refer to “Quick troubleshooting,” the next section in this chapter. ● Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support.
Quick troubleshooting The computer is unable to start up When the computer is turned on, the power light turns on. If the computer and the power light are not turned on when you slide the power switch, adequate power may not be available to the computer. The following suggestions may help you determine why the computer will not start up: ● If the computer is plugged into an AC outlet, be sure that the AC outlet is providing adequate power by plugging another electrical device into the outlet.
The computer screen is blank If the screen is blank but you have not turned off the computer, one or more of these settings may be the cause: ● The computer may be in the Sleep state or in Hibernation. To exit Sleep or Hibernation, briefly slide the power switch to the right. Sleep and Hibernation are energy-saving features that turn off the display. Sleep and Hibernation can be initiated by the system while the computer is on but is not in use, or when the computer has reached a low battery level.
The computer is turned on but not responding If the computer is turned on but not responding to software or keyboard commands, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open programs. 2. Shut down the computer through the operating system by clicking Start, clicking the arrow next to the Lock button, and then clicking Shut Down.
The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer.
The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: NOTE: If you are connecting to a corporate network, contact the IT administrator. ● Be sure that the wireless device is turned on and the wireless light on the computer is blue. If the light is amber, press the wireless switch to turn on the wireless device. ● Be sure that the computer wireless antennae are free from obstructions.
Contacting technical support If the computer is connected to the Internet, select Start > Help and Support > Contact support to start a chat session with a support specialist or to access the technical support telephone numbers. For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ● Product name located on the display or keyboard. ● Serial number (s/n) listed on the service tag.
34 Chapter 5 Troubleshooting
A Backup and recovery Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure. Note the following guidelines before creating recovery discs: ● You will need high-quality CD-R, DVD-R, or DVD+R discs (purchased separately).
Backing up your information NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer.
Backup suggestions ● Create a set of recovery discs using HP Backup & Recovery Manager. ● Create system recovery points using HP Backup & Recovery Manager, and periodically copy them to disc. ● Store personal files in the Documents folder and back up these folders periodically. ● Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs). NOTE: This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. 2. Click Next. 3. Click Create or manage backups, and then click Next. 4.
Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup. Subsequent recovery points make copies of changes made after that time.
Performing a recovery NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. HP Backup & Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Recovering important files—This feature helps you reinstall important files without performing a full system recovery.
Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions.
42 Appendix A Backup and recovery
B Operating environment and input power Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Metric U.S. Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Operating (14.7 to 10.
Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the following specifications.
C Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
● If you plan to use the computer during a flight, check with the airline in advance. In-flight computer use is at the discretion of the airline. ● If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the computer or a drive, place it in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.
Index Symbols/Numerics 1394 port, identifying 15 A AC adapter connecting 4 identifying 1 accessory battery connector, identifying 17 altitude specifications 43 ambient light sensor, identifying 11 antennae external WWAN 13, 18 WLAN 18 WWAN 18 antivirus software 21 applications key, Windows 12 audio-in (microphone) jack, identifying 15 audio-out (headphone) jack, identifying 15 B backup files and folders 38 hard drive 38 modifications made to system 39 scheduling 39 battery charging 4 identifying 1 inserting
display switch, identifying 10 docking connector, identifying 17 documentation 19 drive light, identifying 9 E electric shock 22 emergency shutdown procedures 26, 30 entire hard drive backup 38 environmental specifications 43 esc key, identifying 12 ExpressCard slot, identifying 16 external devices, troubleshooting 31 external monitor port, identifying 14 external WWAN antenna button, identifying 13 external WWAN antenna, identifying 13, 18 F fingerprint reader, identifying 11, 15 firewalls 22 fn key, ident
mute light, identifying release latch, battery 17 RJ-11 (modem) jack, identifying 14 RJ-45 (network) jack, identifying 14 9 N network, connecting computer to Norton Internet Security 21 num lock light, identifying 9 24 O operating environment specifications 43 operating system version number 33 overheating, computer 31 P pen slot, identifying 16 pointing stick buttons, identifying 10 pointing stick, identifying 10 ports 1394 15 external monitor 14 USB 15, 16 posture 23 power connector identifying 14 us
traveling with the computer 43, 45 troubleshooting blank screen 29 display problems 29 external device problems 31 overheating problems 31 resources 27 software problems 29 startup problems 28 unresponsive computer 30 wireless network problems 32 turning off the computer 26 turning on the computer 6, 28 U unresponsive computer, troubleshooting USB ports, identifying 15, 16 user guides 19 30 V vents identifying 16, 17 overheating 31 precautions 23, 31 viruses 21 volume down light, identifying 9 volume mute
