Sierra Wireless AirCard 330U USB Modem User Guide 2400182 Rev.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirCard 330U USB Modem User Guide Patents This product may contain technology developed by or for Sierra Wireless, Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright © 2011 Sierra Wireless. All rights reserved. Trademarks AirCard® and Watcher™ are registered trademarks of Sierra Wireless.
Contents Sierra Wireless AirCard USB Modem User Guide . . . . . . . . . . . . . . . . . . . . . 5 About the AirCard USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your account and coverage area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 AirCard USB Modem features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Sierra Wireless AirCard USB Modem User Guide About the AirCard USB Modem The Sierra Wireless AirCard® 330U USB Modem enables you to connect to the Internet, send and receive email, connect to a corporate network or virtual private network (VPN), or view streaming video without the need for a network cable. The AirCard 330U USB Modem connects to a Type A USB port on your computer. If the AirCard 330U USB Modem is TRU-Install enabled, all the required software is available on the modem.
AirCard 330U USB Modem User Guide • Account provisions—Your account may restrict your usage to certain networks or limit the amount of time you can use the network. • Frequency band—You cannot connect to networks operating in bands not supported by your modem, regardless of roaming agreements or account provisions. Most service providers have coverage maps on their web sites.
LED operation The AirCard 330U USB Modem has two LEDs that show the current status of the modem. LED Power Data State Off Indicates Indicates one of the following states: • The modem is not inserted in the computer. • The computer is off or in “suspend and resume” mode. • The modem radio has been turned off using Watcher™ or another connection client. Solid Blue The power is on, the modem is working normally, and the firmware is not being upgraded. Blinking Blue The firmware is being upgraded.
AirCard 330U USB Modem User Guide Watcher enables you to: • Initiate data connections • Determine signal strength, roaming status, GPRS, EDGE, UMTS, or HSDPA/ HSUPA availability, and other network connection parameters • Monitor the status of the AirCard 330U USB Modem and GSM service • Send and receive SMS messages • Enable or disable SIM security that prevents others from using your SIM card if it is lost or stolen • Configure startup and exit actions for Watcher and the AirCard 330U USB Modem
Reinstalling the software Windows If you need to reinstall or repair the Watcher software: 1. Go to Start > Control Panel > Add or Remove Programs. 2. Uninstall Watcher. 3. Insert the modem into your computer. 4. Follow the on-screen instructions. Or, in Watcher: 1. Select Tools > Software Installation Mode. 2. Follow the on-screen instructions. Note: Do not remove the AirCard 330U USB Modem until the software installation process is complete. Mac To uninstall Watcher: 1.
AirCard 330U USB Modem User Guide Connecting to the network To use your account (and connect to your service provider’s network), you need to have at least one profile set up on your AirCard 330U USB Modem. Depending on how your AirCard 330U USB Modem is configured, the profile may already be set up or you may need to create one. Note: If you have a pre-paid wireless account, you’ll need to have credit in your account before you can connect.
Mac The first time you run Watcher: 1. When your computer detects the modem, the message "New network interfaces have been detected" appears. 2. Click the Network Preferences... button. 3. In the Network window, click Apply. Your modem connects to the network. a. If there is no profile defined, a message opens asking if you want to create a new profile. b. Click Create a new profile. c. In the Profiles window, click + to create a profile. To end a high-speed connection, click Disconnect.
AirCard 330U USB Modem User Guide 3. Replace the back cover and insert the AirCard 330U USB Modem into the computer. If the computer does not have Watcher installed, you may be given the option to install it. If you do not want to install Watcher, cancel the installation. You can use the microSD card without having Watcher installed. To remove the microSD card: 1. Remove the back cover from the modem. 2. Gently pull the microSD card out.
Care and maintenance As with any electronic device, the AirCard 330U USB Modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your AirCard 330U USB Modem: • Do not apply adhesive labels to the SIM card. This may cause it to jam inside the slot, or prevent it from being inserted properly. • When not installed in your computer, store the AirCard 330U USB Modem and SIM card in a safe place. • The modem should fit easily into your computer’s USB port.
AirCard 330U USB Modem User Guide Modem is not detected after AirCard Watcher installation completes (Windows) You successfully complete the automatic installation process, but Watcher does not detect the AirCard 330U USB Modem: 1. Click Start, and then click Control Panel. 2. Double-click TRU-Install. 3. When you are prompted to switch to modem mode, click OK. 4. Wait for Watcher to detect the AirCard 330U USB Modem. 5.
Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard 330U USB Modem supports will vary depending on your region.
AirCard 330U USB Modem User Guide Environmental specifications 16 Operating temperature (ambient) 0°C to 35°C (32°F to 95°F) Storage temperature -40°C to +85°C, 96 hours (-40°F to +185°F) Humidity 85°C, 85% relative humidity for 48 hours (non-condensing) Vibration Random vibration, 10 to 1000 Hz, nominal 6 G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours.
Regulatory and safety information Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (that is, have errors), or be totally lost.
AirCard 330U USB Modem User Guide The driver or operator of any vehicle should not use a wireless data device while in control of a vehicle. Doing so detracts from the driver or operator's ability to control and operate the vehicle. In some countries, using such communications devices while in control of a vehicle is an offence. Regulatory information for North America CAUTION: Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc.
Where appropriate, the use of the equipment is subject to the following conditions: Warning: (EMI) – United States FCC Information – This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation.
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Index A N account, 5 network, overview, 5 C P connect to the network, 10 coverage area, 5 profile, 10 E electrical specifications, 15 environmental specifications, 16 external memory storage, 5, 11 external SD, 11 external storage card, 11 F FCC ID, 18 features, 6 flash drive, 11 frequencies receive, 15 transmit, 15 H R radio frequency specifications, 15 receive frequencies, 15 regulatory information, 17 RF specifications, 15 roaming, 5 S safety notice, 17 SIM card, removing, 12 specifications e
