Using Your Security System With Alphanumeric Keypad S5010, S5011, S5012
Contents 1 Overview Your Security System................................. How Your Security System Works.............. Your System's Programming...................... Getting Used to Your System..................... The Parts of Your Keypad.......................... Emergency Keys........................................ System Status Messages.......................... - - - - - - - - 1 2 3 3 4 5 6 - 2 User Codes and Privileges User Codes and User Numbers..................
Automatic (Timed) Arming.......................... 23 Arming With Not-Ready Zones....................24 Bypassing................................................... 25 Quick Bypassing......................................... 26 Optional Arming Features........................... 27 - 4 - - - - - - - - Disarming and Alarms Entry Delays............................................... 29 Disarming................................................... 29 Automatic (Timed) Disarming.....................
7 Partitioning What Areas Do.......................................... 49 How Areas Affect User Codes.................... 51 Pre-Assigned Area User Numbers.............. 52 Changing Area User Codes....................... 52 Understanding the Area Status Menu........ 53 Using Multiple Keypads in an Area............ 55 Arming Individual Areas.............................. 55 Arming Multiple Areas................................ 56 Disarming Individual Areas.........................
Your Security System Overview 1 Your security system includes a number of detection devices, such as magnetic contacts, glassbreak detectors, smoke detectors, and motion sensors. These devices identify alarm conditions and report them to the control panel. If programmed, the control panel sounds an alarm. The control panel also communicates with you (through the keypad) and with a monitoring station (through a telephone hook-up). Each region monitored by a sensor (or group of sensors) is known as a zone.
Overview 1 How Your Security System Works When an intruder enters the building, a detection device is triggered. The device sends a message to the control panel. The device may have LEDs (lights) that blink. The control panel responds by sounding the alarm. (Alarm sounds vary. If your system is programmed for silent alarms, no bells sound.) A message is sent to the keypad and, if connected, to the monitoring station. The keypad displays a warning message.
Your System's Programming Your Sierra security system has been customized to suit your needs. Besides selecting the best equipment for your building, your installer has programmed your system to operate in a way that reflects your lifestyle. For example, your system may be programmed to recognize special user codes, to arm and disarm automatically, or to report to a monitoring station. Throughout this manual, you will find descriptions of features that may have been programmed into your system.
Overview 1 4
Emergency Keys Depending upon how your system is programmed, an alarm may sound when an emergency key is pressed. To cancel the alarm, press the key and enter your user code. After you press an emergency key, your keypad's display shows that an emergency alarm occurred. To clear the display, press and hold the key for two seconds. To Use Emergency Keys: 1. To report a medical emergency, press and hold the key for 2 seconds until you see: EMERGENCY ALARM 2.
Overview 1 System Status Messages Your keypad's display gives you information about the status of your system. If there is more than one condition to report, your keypad displays each message in turn. Below is a list of the types of messages you may see. On your display, the # symbol is replaced with the number of the zone, or zones, in question. For more information about many of these messages, see Section 6. ALARM (ZN#) A zone (ZN) is, or recently has been, in alarm.
User Codes and User Numbers You can assign a different user code and user number to each person who operates the system. Your security system supports up to 60 users (user numbers 1 through 60). If you prefer, you can assign only one user code and user number to a group of users. This is not recommended, since it will then be impossible to determine which individual gave a specific command. How to Enter a User Code To enter a user code, simply press the four numbers in succession.
How to Assign or Change User Codes 1. User Codes 2 To Assign or Change a User Code: User codes can be created or changed as often as you like. Press and hold the [user prg] key for 2 seconds until you hear two beeps. You see: ENTER MASTER USER CODE 2. Enter the master user code. You see: ENTER USER NUMBER ## If a user number is available, the number is displayed. 3. Enter the two-digit user number . You see: USER ## = #### NEW CODE = 4. Enter the new four-digit user code.
Thus, if you want to assign a user code to a new user, be sure that you select a user number with the privileges you want that user to have. Your installer should have provided you with specific information about how your system was configured. Refer to this information to select the proper user number. To Assign or Change a User Code (continued): 5. If the user's language is English, press the 6. 2 key.
Correcting a User Code Entry User Codes 2 You will know that you entered an incorrect user code when the system does not complete your command. As a security feature, your keypad does not beep when you enter an incorrect user code. To Correct a User Code Entry: 1. Re-enter your user code. If you make a mistake entering the user code, simply re-enter the code. How to Delete a User Code You may delete a user code by changing that code to 0000.
Types of User Codes Standard Code _X_ Optional Code ___ Active Certain Days/Times ___ Items on this checklist followed by an "X" are features of the user code. Master User Code Standard Code _X_ Optional Code ___ Active Certain Days/Times ___ The master user can arm and disarm the system, and can make other changes, such as disabling your system's features, and changing user codes.
Kidwatch Code User Codes 2 Designed for parents whose children come home first, this option allows you to be notified if your child is not home by a certain time. You can be notified by pager, by an automated telephone call, or by your monitoring station. (Not all monitoring stations offer this service.) The Kidwatch Code is a fourdigit code that you can change or delete like any other user code. The code is assigned to user number 11.
Changing Kidwatch Days.
Maid Code User Codes 2 Standard Code ___ Optional Code _X_ Active Certain Days/Times _X_ Unlike other user codes, which work any day of the week, the Maid Code works only on certain days of the week. The Maid Code is a four-digit user code that you can change or delete like any other user code. Your installer must have programmed your system to accept a Maid Code. For systems without multiple areas (as described in Section 7), the code is assigned to user number 13.
Maid Code (continued) To Change Maid Days (continued): 2 5. Press the number above the letter of the day(s) you wish to switch on or off. 6. To exit, press the key. Temporary Maid Code As the preceding section shows, the Maid Code can be programmed to work on certain days of the week only. If you prefer, however, you can set the Maid Code to work for the next few hours, regardless of the day of the week. The number of hours the Maid Code works depends upon your system's programming.
2 of how your system was programmed. User Codes If you turn on the Temporary Maid Code, your maid can use this code to disarm the system for the next few hours. Once that time has expired, the code cannot be used to disarm the system. To Start the Maid Code Timer: (continued) If you do not see this display, continue to step 3. 3. SMTWTFS8 1234567 D SMTWTFS 4.
Duress Code Standard Code ___ Optional Code _X_ Active Certain Days/Times _X_ User Codes If an intruder forces you to disarm your system, this optional code sends a silent signal to alert monitoring station personnel that you are in danger. For systems without multiple areas, the code is assigned to user number 15. You can change or delete this code like any other user code.
How the Arming Modes Differ 3 Full Arming. You cannot be inside the building when it is armed with full-arming. If sensors detect movement within a building, or at the building's perimeter, an alarm sounds. Arm/ Bypass Your security system can be armed in a number of ways, to suit different situations. These modes are summarized below: Home Arming (optional): You can be inside the building when it is armed with home-arming.
Exit Delays An exit delay is the amount of time you have to exit and secure the building, once your security system begins to arm. These delays last from 20 to 255 seconds, depending upon how your system was programmed. When half of the time has expired, the bar will be half its original length. Canceling an Arming Sequence Any arming command with an exit delay may be canceled before the system is armed. To cancel an arming sequence, enter a user code during the exit delay.
Arm/ Bypass 3 To Arm the System with Full Arming: When your system is armed with full arming, both the perimeter and interior zones are armed. You are allowed a set time to enter or exit the building before an alarm sounds. Make sure the display reads: READY 1. See Section 8 for the entry and exit delay settings programmed into your system. TIME Enter your user code. Exit and secure the building. To Arm the System with Quick Full-Arming: 1.
With home arming, you can remain inside a building while its perimeter zones (such as doors and windows) are armed. No alarm sounds if a sensor detects movement within the building. ___ _X_ _X_ _X_ ___ ___ To Arm the System with Home Arming: 3 Make sure the display reads: READY 1. Press the TIME key. You see: Your system might be programmed for a home arming exit delay option (see Section 8.) This means that one or more individuals can leave the building during the exit delay.
Instant Home-Arming Arm/ Bypass 3 With instant home-arming, an alarm sounds the instant a sensor on the building's perimeter detects a problem. The interior sensors are not armed. Before anyone can open a protected door or window, the system must first be disarmed. To prevent false alarms, use instant arming only when you are sure no system user will open a protected door or window.
Your system can automatically arm itself at preset times of the day. To Change AutomaticArming Days: 1. You can change the days that Automatic Arming occurs by following the procedure to the right. To change the times that 3 Press and hold the [walk test] key for 2 seconds At two minutes and again at one minute before the Automatic Arming sequence begins, the siren sounds twice. Then, the exit delay begins. You must leave the building during the exit delay, or an alarm sounds.
Arming With Not-Ready Zones Arm/ Bypass 3 The zones in your system are not always ready to arm. For example, a zone would not be ready to arm if one of its sensors has been vandalized, needs service, or detects a potential alarm condition. Zones which are not ready to arm are referred to as not-ready zones. Your system has been programmed to automatically handle not-ready zones in one of three ways described below. Refer to Section 8 to see how your system was programmed. Force Arming.
Bypassing The master user can bypass any zone. Other users may have limited rights to bypass zones, depending on your system's programming. If your system is programmed for quick bypassing, you do not need to enter a user code to bypass zones. Follow the instructions for quick bypassing on the next page. Restoring bypassed zones. If you manually bypass a 24hour zone, such as a glassbreak detector, that zone remains bypassed until you restore it.
Quick Bypassing Arm/ Bypass 3 26
Optional Arming Features Your system offers the optional arming features described below. Refer to Section 8 to see which are installed on your system. Keypad Lockout. Designed to prevent an intruder from guessing a user code, this option causes the system to slow down if a series of invalid user codes are entered. Before a new user code can be entered, the user must wait through a delay. The delay lengthens as more invalid codes are entered.
Optional Arming Features (continued) Arm/ Bypass 3 Automatic Home-Arming. Automatic Home-Arming allows you to remain inside a building while its perimeter zones (such as doors and windows) are armed. Arming begins by entering your user code. If you exit the building during the exit delay, the system arms both the interior and perimeter zones (full arming). However, if you do not exit the building, the system automatically arms the perimeter zones only (home-arming).
Entry Delays Similar to an exit delay, an entry delay is the time you are allowed to enter the building, walk to the keypad, and enter a user code before an alarm sounds. This delay lasts from 10 to 255 seconds, depending on your system's programming. The length of the delay may differ, depending on which door you use. When half of the time has expired, the bar is half its original length. Disarming Regardless of which method was used to arm your system, the disarming sequence is always the same.
Automatic (Timed) Disarming Disarm/Alarms 4 Your system can automatically disarm itself at preset times of the day. This option must be programmed into your system by your installer. To Change Automatic Disarming Days: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. You can change the days of the week that Automatic Disarming occurs by following the procedure to the right. To change the time that disarming occurs, contact your installer. Enter the master user code.
Canceling an Alarm The amount of time you have to cancel the alarm depends upon how your installer programmed the system. See the "Cancel Alarm Time" listing in Section 8. To Cancel an Alarm: 1. You see: ALARM ON ZONE ## PUSH CANCEL KEY Press the key. You 4 see: ALARM ON ZONE ## ENTER CODE NOW 2. Enter your user code. You see: ALARM ON ZONE ## CANCELED Five seconds after an alarm is canceled, your system reverts to normal. After an Alarm You should reset your system after an alarm.
How to Prevent False Alarms False alarms are more than a nuisance—they reduce the reliability of your security system. Here are a few steps you can take to prevent the annoyance and expense of false alarms. 1. Know your system. Make sure all system users understand how to arm and disarm, and what special functions they can and cannot do. 4 Disarm/Alarms 2. Remember your user code. Forgotten user codes are the most common cause of false alarms. 3.
How to Prevent False Alarms (continued) Time). Also, check your clock after a power failure. See Section 5. 8. Keep pets (and other animals) from motion detectors. If you have obtained a pet since your system was installed, your system may need to be modified. Contact your dealer for more information. Optional Alarm Features Your system offers the optional alarm features described below. Refer to Section 8 to see if these options are installed on your system. Alarm Lockout.
How to Set the Clock and Calendar If your system's clock and calendar is incorrect, it could result in false alarms. Since many system functions are time-dependent, it is very important to regularly check your system's clock and calendar. To Set the Clock and Calendar: 1. Press and hold the [clock] key for 2 seconds until you hear two beeps. Enter the master user code. You see something like this: Settings 5 Be sure to reset the clock after seasonal time changes, such as Daylight Savings Time.
Clock and Calendar (continued) To Set the Clock and Calendar (continued): key and re-enter the time. 6. You see something like this: 24 NOV 1998 Byp=OK Home=CHG To change the date, press the 5 day:month:year 00:00:00 7. Enter the correct date using two numbers (each) for the day, month and year. You see something like this: 10 JAN 1999 Byp=OK Home=CHG 8. Press the key if the date is correct; if not, press the key. 35 Settings key.
How to Turn the Warning Tone On/Off You hear a beeping sound when the system is about to arm, disarm, or sound an alarm. The warning tone reminds you that time remains to cancel the arming or disarming sequence. 1. Press and hold the [pre-warn] key for 2 seconds until you hear two beeps. When prompted, enter the master user code. You can turn the tone on or off by following the instructions to the right. If the tone is on, the action turns it off. If the tone is off, the action turns it on.
How to Turn the Chimes On/Off To Turn Chime On/Off: 1. Press and hold the [chime] key for 2 seconds until you hear two beeps. When prompted, enter the master user code. If the chime is on, you see: 5 CHIME ON Byp=OK Home=CHG 2. To turn leave the chime on, press the key. To turn it off, press the key. If you made no changes, your system returns to normal automatically. If you turned the chime on or off, press the key to exit.
How to Turn the Backlight On/Off Whenever you use your keypad, a light automatically illuminates the display and keys. This backlight shuts off 60 seconds after you have finished using the keypad. To Turn Backlight On/Off: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. When prompted, enter the Settings 5 If you wish, you can set the backlight to shine continuously. This makes it easier for you to notice system messages, especially if your keypad is located in a dark area.
How to Change the Relay Days The relays are programmed to turn on or off one or more devices which are connected to your system's control panel. You can change the days that the relay works by following the procedure to the right. To Change the Relay Days: 1. [walk test] key for 2 seconds until you hear two beeps. When prompted, enter the master user code. Then, press the key until you see: RELAY SCHEDULE # Byp=NO Home=Yes 2.
How to Walk-Test the System A walk-test allows you to test your system's functions without causing an alarm. You can be sure your security system is functioning properly by conducting a walk-test once a week. Maintenance 6 The first step of a walk-test is to place your system in walktest mode. Then, walk in front of motion sensors, and open protected doors and windows. Each time a sensor detects your presence, the keypad beeps, and names the zone in its display. To Conduct a Walk-Test: 1.
How to Use Event Memory To Review Event Memory: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. When prompted, enter the Alarms, trouble indicators, changed user codes, and battery failures are some of the events recorded in Event Memory. Your system can store at least 60 events, but may store as many as 500. master user code. Press the key. You see: EVENT MEMORY Byp=NO Home=YES 2. Press the key. To Times are recorded in a 24hour format.
Event Memory (cont'd): view the previous event. 4. To exit, press the key. How to Test the Bells and Sirens 6 You can test your system's bells and sirens by following the procedure to the right. To Test the Bells and Sirens: 1. Press and hold the Maintenance [walk test] key for 2 seconds. When prompted, enter your user code. 2. Press the key twice. You see: AUDIBLE TEST Byp=NO Home=YES 3. Press the key. Your system's bells or sirens ring for 4 seconds. 4. To exit, press the key.
To Start a Remote Programming Session If you have a monitoring station hookup, your installer may be able to program your security system through the telephone line. It is not necessary for a technician to come to your home or business to make changes to your system. To Start A Remote Programing Session: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. When prompted, enter your user code. 2. Press the key three times. You see: 6 RPS CALLBACK? Byp=NO Home=YES 3.
How to Test the Battery Your system may include a backup battery. If it does, the system will continue to function during a power failure, because it will draw power from the battery. To Test the Battery: 1. Press and hold the [walk test] key for 2 seconds until you hear two beeps. When prompted, enter your You can test the charge in your system's battery by following the procedure to the right. Maintenance 6 If your backup battery's charge is low, a service message appears in your display.
How to Use Quick View You can rapidly review the status of your system by using Quick View. Quick View will tell you, for example, if any zones have been faulted or bypassed. To Use Quick View: 1. Press and hold the [quick view] key for 2 seconds until you hear two beeps. You see something Quick View uses the following abbreviations to summarize a zone's status: like this: F.......T....... ...............B B = Bypass. The zone is bypassed.
Common System Messages Below is an explanation of the common messages your keypad might display. Beside each message is a discussion of what responses are appropriate. If you find the response is ineffective, call your local C&K service representative. In the table below, the ellipses (...) represent the specific information, such as zone numbers, that follows the system message.
Troubleshooting Service Conditions Your system notifies you if a keypad, sensor, or other system component, needs service. When a service condition exists, the keypad beeps twice every 30 seconds for one minute. The display shows the following message: PRESS Service To get more information about the service message, press and hold the [service] key for two seconds. You then see one of the messages listed in the table below. If there is more than one message, you can view the next one by pressing again.
Message Maintenance 6 Meaning What to do PHONE #1 NO RPT The monitoring station (phone #1) does not answer. If line is functioning, call monitoring station. If not, call telephone company for service. PHONE #2 NO RPT The monitoring station (phone #2) does not answer. If line is functioning, call monitoring station. If not, call telephone company for service. COMM BUFFER OVERFLOW There are too many messages to send to the monitoring station.
What Areas Do Your security system allows you to divide (or "partition") a building into as many as eight areas, regions that can be armed and disarmed individually. Designed primarily for commercial settings, areas can limit an individual's access to portions of a building. A building that is divided into areas may include a common area, an area most system users can arm and disarm. The first diagram shows how a building could be divided to include a common area.
areas, portions of the building can be independently armed and disarmed. In the case of the first building illustrated, an employee can work in the repair shop while the showroom, offices, and warehouse are armed. Similarly, in the case of the second illustration, the restaurant can remain open after the other shops are closed and armed. Dividing a building into areas changes the following system functions: 1. Users have restricted access to system functions.
How Areas Affect User Codes As described below, some of the user code types function differently in a partitioned system. Grand Master User Code. The grand master user can assign and change user codes, and may be able to arm and disarm the entire system. Only the grand master user and your installer can view and change the grand master user code. Area Area Basic User Code. Area basic users can disarm and may be able to arm, bypass, or make other changes within an area.
Pre-Assigned Area User Numbers As the table below shows, some user numbers are reserved for specific user types. For example, User 11 is the preassigned Kidwatch user number. If programmed, your system automatically restricts User 11 to the limited Kidwatch privileges. When your system does not recognize a given user type, the user number functions like other non-reserved user numbers. If your building is not divided into areas, user codes reserved for areas do not apply.
Understanding the Area Status Menu The Area Status Menu summarizes the conditions of your system's areas. The menu only appears on keypads assigned to the common area of a partitioned system. To display the menu, enter your user code. You see something like this: AREA 12345678 STATUS RNAHIRAH The numbers on the right-hand side of the display represent the areas of your system. The letter under the number indicates the status of the area.
The Area Status Menu (continued) If You See... That Means... A (steadily lit) The area is armed with full-arming. A (blinking) The area is being armed with full arming. (An exit delay is in progress.) H (steadily lit) The area is armed with home arming. H (blinking) The area is being armed with home arming. (An exit delay is in progress.) Areas 7 I (steadily lit) The area is armed with instant arming. N (steadily lit) The area is not ready to be armed.
Using Multiple Keypads in an Area In any area, only one keypad can be used at a time. If you try to use another keypad while one is in use, you see the following: ANOTHER KEYPAD IS IN USE Arming Individual Areas If an area is not ready to be armed, your command to arm this area causes one of two things to happen. If your system is programmed for Force Arming (see Section 8), the area is armed, but any trouble/ faulted zones are automatically bypassed.
Arming Multiple Areas From the Area Status Menu, you can enter one command which instructs your system to arm all of the areas to which you have rights. Areas 7 NOTE: If any of the areas are not ready to be armed, none of your assigned areas will be armed when you enter this command. Instead, your keypad displays the Zone Status Menu of the first area which is not ready to be armed. You must correct or bypass any trouble or faulted zones before arming can take place.
Disarming Individual Areas From the Area Status Menu, you can disarm the individual areas of your system. To Disarm One Area: 1. Enter your user code. You see something like this: You can only disarm an area that is armed. In the Area Status Menu, an "A," "H," or "I" is shown under the number of an armed area. AREA 12345678 STATUS RNAHIRAH 2. To disarm an armed area, press that area number. Disarming Multiple Areas To Disarm All Areas: 1. Enter your user code.
Using the Zone Status Menu How To Use the Zone Status Menu: 1. From the Area Status Menu, press and hold the [quick view] key for 2 seconds until you hear two beeps. Then, press the area number. You see something like this: .F.F.B■■■■■■■■■■ ■■■■■■■■■■■■■■ The display identifies each zone's status, using the abbreviations to the left. Zones out- 7 side of the area are blacked out. Areas 2. To bypass a faulted zone, press the key fol- lowed by the two-digit zone number. 3.
Canceling Alarms In a partitioned system, you can have simultaneous alarms in several areas. For example, at the same time, alarms may occur in areas 2, 3, and 5. To cancel an alarm in an area, press the key and enter your user code. You must have rights to an area to cancel an alarm in that area. If more than one area is in alarm, the keypad prompts you to repeat the cancellation command for each of the areas in alarm. Resetting After an Alarm Resetting After an Alarm: 1. Enter your user code.
System Configuration Options Setup Your installer will fill out these pages, to indicate how your system has been configured.
Kidwatch Times: ___________________________________ Entry Delay #1 __________enter through:_______________ Entry Delay #2: __________enter through:_______________ Exit Delay: ________________________________________ Cancel Alarm Time: _________________________________ Automatic Arming Time: _____________________________ Automatic Disarming Time: ___________________________ Device Connected to Relay 1: _________________________ Relay 1 Start Time: _________________________________ 8 Device Connected to Re
Sketch Notes 8 62 Below is a space to sketch how the building is zoned and/ or divided into areas. Be sure to note how the zones and/ or areas are numbered and labeled.
Glossary of Terms Area: a region of a building that can Instant Arming: a method of arming be armed and disarmed independently that triggers an alarm the instant a sen- of the remainder of the building. sor detects an alarm condition. Bypassing (or shunting): the act of Monitoring Station: a service that instructing your security system to ig- monitors the status of your security sys- nore a zone. A bypassed zone is not tem through a telephone hook-up. protected.
Notes Notes 8 64
Notes Notes 8 65
Notes Notes 8 66
Index canceling 31, 59 lockout 33 after 31, 59 silent 33 Area, defined 49 Area Status Menu 53 Area user codes assigned 52 changing 52 types 51 Arming areas, 55, 56 automatic 18, 23 automatic home- 28 canceling 19 Chirp-Alert 24 full 18, 20 Force 24 Goof-Proof 24 home 18, 21 instant home- 18, 22 quick 18 quick full- 20 quick home- 21 quick instant home- 22 Backlight, turning on/off 38 Battery test 44 Bell test 42 Bypassing 25 Bypassing, quick 26 Calendar, setting 34 Chimes, turning on/off 37 Clock, setting 3
Notes 8 Copyright 1998, C&K Systems, Inc. 5-051-530-01 Rev A http:// www.cksys.
