User Instruction
User Guide Version 1.
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Table of Contents Chapter 1: Introduction Text Conventions . . . . . . . . . . Description of the Handset Keys . . Power On. . . . . . . . . . . . . Lock Key . . . . . . . . . . . . . Using Soft keys . . . . . . . . . . . Registering a Handset. . . . . . . . Registering Additional Handsets . Deregistering the Handset . . . . . Using a Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 . 1-2 . 1-3 . 1-3 . 1-3 . 1-4 . 1-4 . 1-4 .
CHAPTER 1 INTRODUCTION CHAPTER1 This chapter describes each of the phone keys and provides information on setting up your phone. The VDM has the capability of maintaining four active RF connections between the VDM and the handsets. This means that only four handsets may be in use at any one time. All of the call processing states described in the next chapters require the handset to use an RF channel.
Description of the Handset Keys Key Description Four soft keys Menu These keys are context sensitive and perform the operation described on the display directly above them. Activates the idle or active menu. Pressing it during a menu escapes one level up from the menu. Pressing and holding menu for over one second completely escapes out of any menu. L1, L2, L3, and L4 Speaker icon Line keys with LEDs. Speaker key with LED. Keypad keys (0 to 9, *, #) Used for dialing or data entry.
Power On Note: The Flash key is valid even when the keypad is locked. To power the handset on, press the Flash key for at least 1 second while the handset is powered off. To power the handset off, press the Flash key for at least 1 second while the handset is idle. Lock Key To activate: Press the # key for at least 1 second while the device is in the idle state. Use this feature to lock the keys on the handset to prevent accidental key presses.
Registering a Handset Note: If the VDM receives at least on “Locate” message within 5 seconds, it does not go into Registration Mode. Note: If no handsets register within 60 seconds, the process ceases. Each handset must be registered to communicate with the VDM. At power up or reset, the VDM automatically goes into Registration Mode if no handsets are registered. The VDM waits for a “Locate” signal from any registered handset.
3 Use the left soft key to scroll to DeRegister Hndst, and then press the OK soft key. 4 Scroll to the desired handset. 5 Press the OK soft key. The handset is deregistered and removed from the list. You can repeat steps 3 and 4 to deregister additional handsets, or press the ESC soft key to exit out of this menu. Using a Headset Your handset has a headset jack interface. When a headset is plugged in, all incoming calls are received via the headset if the Line key is pressed.
CHAPTER 2 MENU QUICK REFERENCE CHAPTER0 This chapter provides an overview of the menu structure. Main Menu Offline: No active calls. When you press the Menu hard key, the following list of options are available: Table 2.1 Offline Main Menu Items Menu Item Select to... Speed Dial List Display a list showing which keypad keys (0-9) have been assigned to a name/phone # combination in the Phone Directory.
Table 2.1 Offline Main Menu Items Menu Item Select to... Lang:English/Francais Access the following submenu items: • English • French Access the following submenu items: • Email messages • PC Phone Book • PC Call Log (Displayed only if the handset is out of sync.) PC Services Deregister Online: Active call(s) on the handset. The following items available when there is an active call on the handset: Table 2.2 Online Main Menu items Main Menu Item Select to...
Table 2.3 System Settings Menu Items Menu Item Select to... Local Area Codes Access the following submenu items: • Local Area Code • Other MetroCode1 • Other MetroCode2 • Other MetroCode3 Line Privacy Line Access Access a list of lines and set the privacy to on or off. Access: Handset 1 L1 Incoming L2 Outgoing, etc. (see page 25...???) Toggle Auto Answer ON or off. Toggle the CID time update feature ON or off.
CHAPTER 3 CALLING FEATURES CHAPTER0 Making a Call To make an outgoing call, from an idle state: • Press a Line key or the Speaker key, and then dial the desired number using the keypad keys. • Press the DIR soft key to select the Phone Directory. Press the OK soft key to select Dial Number. Scroll through your directory list using the < or > soft keys. When the desired number is displayed, press the OK soft key. Note: Press Menu | Speed Dial List to view keypad assignments.
Using the Mute Soft Key Pressing the MUTE soft key mutes the handset, speaker, or headset. You can still hear the incoming caller, but the caller cannot hear you until the UNMUTE soft key (which has replaced the MUTE soft key on the display) is pressed. Ending a Call To end a call, press the Menu key, Speaker key, Int key, or the lit Line key. Placing the handset on the stand also ends a call, however placing a handset that is utilizing the speakerphone on a stand does not end the call.
If an external call arrives while you are accessing an Online Main Menu item, the call pending tone is sounded and you remain in the Online Menu. If an external call arrives while the handset is displaying a data entry screen, the device remains at that data entry screen.
return to the L1 call. You cannot toggle between Internal calls and External calls by alternately pressing a Line key and the Int key. Multiple Incoming Calls Note: The scrolling does not roll over. For example, if you are viewing the first call, pressing the up soft key does not change the display. When there are incoming calls on two lines, the last received call is displayed first. If no caller L1: 512-555-1234 L2: Bert Smith ID name was provided, the caller ID number is used.
Auto Answering Note: The right soft key displays the opposite of the current setting. Clicking the ON soft key when the menu item shows “Auto Answer off” changes the menu item to show “Auto Answer ON” and the soft key text changes to off. Set auto answering by pressing Menu | System Settings | Auto Answer on/off. The default is off. This is a global toggle. When it is set to on, you can use the Int hard key like a true Intercom.
• If the target device is not busy, but does not pick up within 30 seconds, the handset that initiated the transfer receives the call back as a regular incoming call. If that handset is busy on another internal call, then the call will keep ringing on the transferred to handset until it is answered or far end disconnected. Call Barge-In is “Prohibited” when a call is in the process of being Transferred.
Adding a New Call After you select Menu | Conference, or Menu | Conference | Add A New Call you can make a new call via any normal method of making a call. (See “Making a Call.”) If an incoming call is received before the CONF soft key is pressed, the caller ID for the new call overwrites the conference display. If you answer the call, the VDM treats the new call as the second call in the conference and displays the CONF soft key.
Active Conference If you press a Line key other than the one on Protected Hold or the new call, the phone puts both calls on hold, winks their LEDs, and aborts the conference procedure. The phone becomes active on the external line last touched. If you press the original call Line key (the one on Protected Hold) while dialing the new call, the new call is put on normal hold, and the original call is retrieved. The conference procedure is aborted.
Menu Option 2 The second option depends on whether the Conference has two internal participants or two external participants. If there are two internal participants, the second option shows the Handset # or the Handset Name (if provided) of the other internal participant. If there are two external participants, the second option shows the second external line # and the CID (or Phone Dir) information for that second participant.
Exiting a Conference via Line Keys and Hang Up There is no priority set as to which internal handset can initiate exiting or hanging-up a Conference. Any internal Conference participant at any time can exit a Conference. The handset that set up the Conference has no higher priority than any other internal Conference participant.
Automatic 3-way Conference If the Line Privacy feature is turned off, conference calls can be set up by a handset joining an active call. Simply press the Line key for the external line. The participants on the original 2-way call hear a double beep and their handset displays “Conference” plus the identity or the other two calls on the line. Conference 1:33 L2: Bob Jones Vanessa < VOL > MUTE Placing an External Call on Hold Note: Internal calls cannot be put on Hold.
Privacy Feature There is a system setting for Line Privacy. This option is configurable for each available external line. If privacy is enabled for a particular external line, calls associated with that line are Protected. Other Handsets may not Barge-In on calls Active on that line. When being put on Hold, Active and Conference calls are put on Protected Hold and Protected Conference Hold (if applicable).
CHAPTER 4 PROGRAMMING FEATURES CHAPTER0 Phone Directory Note: Multiple handsets can access the Directory simultaneously. To access the Phone Directory listing, press the DIR soft key or select Phone Directory from the Online Main Menu screen. Press the OK soft key to access the Phone Directory submenu items. Adding a New Listing 1 From the idle state, press the DIR soft key. 2 Press the NEW soft key. 3 Enter the name (required). Press > to move to number entry? 4 Enter the number (required).
Entering Alphanumeric Characters Note: Text entries are limited to 16 characters. The numeric keypad keys are used to enter text, such as the name in the Phone Directory, or when creating an alias for a handset. To enter a letter, press the corresponding keypad key. For example, to enter the letter “a” press the number 2 key. To enter the letter “b” press the number 2 key quickly two times. After a brief delay, the character is fixed and the cursor moves to the next position.
Characters can be removed by pressing the Delete <-| soft key. Pressing this key removes the character occurring to the left of the highlighted character in the string. The string is shortened by one character and the same character remains highlighted. Fred Jones 123456789 < > <- | OK Deleting an Entry To delete an active entry select Delete Entry from the Phone Directory Menu. When selected, will delete the . Private entries are only accessible at the handset that made them private.
Global Call Log Feature The Call Log (maximum of 50 entries) is stored on the VDM and is shared by all subscriber handsets. While scrolling the Call Log menu, a user at any subscriber handset can: 1 Dial the number (via Dial Number), and/or 2 Save the to the shared Directory, and/or 3 Delete the entire Call Log, and/or 4 Press the Menu hard key to escape, and/or 5 Press the ESC soft key to escape. To access: • Select Call Log from the Online Main Menu.
on, CID Name (if available), and CID Phone Number (if available) of all calls in the log with the latest calls displayed first and the oldest calls displayed last. Incoming calls that match a non-Private number already stored in the Phone Dir show the Phone Dir name associated with that number, regardless of what CID reported. Incoming calls that match a Private # (made Private by Handset X) show on all other Handsets the name as reported by CID.
All PINs are zero to four characters long, consisting of digits in the set [0-9] inclusive plus Star and Pound. Asterisks or “stars” are used to hide the actual PIN digits as you enter them. The Delete key can be used to remove characters and the cursor movement keys can be used to position the cursor. Pressing the OK soft key ends PIN input and the PIN entered is returned to the calling application. Pressing the Menu key cancels PIN input.
Setting the Time and Date Select Menu | System Settings | Time/Date to change the System Time, AM/ PM, and/or Date. You can toggle between AM and PM in a similar manner as all of the ON/off toggles. Note that the AM/PM soft key text is always be the opposite of the current setting. Clicking on the PM soft key changes the time, for example, from 11:35AM to 11:35PM and the soft key text changes to AM. Click AM and vice versa.
Index A I auto answering, 3-5 Int key illustrated, 1-3 using, 3-4 Intercom using, 3-4 C call ending, 3-2 incoming with active call on the line, 3-3 making an outgoing ,3-1 multiple incoming, 3-4 placing on hold, 3-11 receiving, 3-2 receiving during menu activity ,3-2 transferring, 3-5 Call Log accessing, 4-4 deleting all entries, 4-5 deleting an entry, 4-5 saving entry to directory ,4-5 conference call automatic, 3-11 ending, 3-8 exiting, 3-10 leaving, 3-9 putting on hold ,3-9 setting up, 3-6 K keypad
R registering handset, 1-5 ringer ON/off, 4-6 pitch, 4-6 settings, accessing, 4-6 volume, 4-6 RINGOFF softkey, 3-2 S softkeys illustrated, 1-3 MUTE, 3-2 RINGOFF, 3-2 using, 1-4 speaker volume, 3-1 Speaker key illustrated, 1-3 T text capitalizing, 4-2 entering, 4-2 text conventions, 1-1 time, setting, 4-7 transferring a call, 3-5 V volume, adjusting, 3-1 Ind ex-2
