AD4Q Digital Quad Receiver AD4Q Axient Digital Quad Channel Receiver User Guide Version: 8 (2020-A)
Shure Incorporated Table of Contents AD4QDigital Quad Receiver 4 IMPORTANT SAFETY INSTRUCTIONS 4 Australia Warning for Wireless 5 AD4Q Axient Digital Four-Channel Wireless Receiver 5 Features Included Components 5 6 Mounting Instructions 6 Hardware 7 Receiver Front Panel 7 Receiver Back Panel 8 Menus and Configuration 10 Accessing the Device Configuration Menu or Channel Menus 10 Home Screen 11 Screen Icons 11 Device Configuration Menu 12 AD4D Device Configuration Parameters 13
Shure Incorporated Radio Frequency (RF) Specifications Tables and Diagrams 34 Receiver Frequency Bands 39 35 Certifications 40 38 3/40
Shure Incorporated AD4Q Digital Quad Receiver IMPORTANT SAFETY INSTRUCTIONS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. READ these instructions. KEEP these instructions. HEED all warnings. FOLLOW all instructions. DO NOT use this apparatus near water. CLEAN ONLY with dry cloth. DO NOT block any ventilation openings. Allow sufficient distances for adequate ventilation and install in accordance with the manufacturer’s instructions.
Shure Incorporated WARNING: Voltages in this equipment are hazardous to life. No user-serviceable parts inside. Refer all servicing to qualified service personnel. The safety certifications do not apply when the operating voltage is changed from the factory setting. Australia Warning for Wireless This device operates under an ACMA class licence and must comply with all the conditions of that licence including operating frequencies.
Shure Incorporated • • • • • • Antenna cascade for one additional receiver Preprogrammed group and channel maps with options to create custom groups Search for open frequencies via receiver using group and channel scan Perform full bandwidth scan for frequency coordination via Wireless Workbench Register up to eight transmitters to one receiver channel High Density transmission mode enables up to 47 active transmitters in one 6 MHz TV channel (up to 63 in one 8 MHz TV channel) Network Control • • • • ®
Shure Incorporated Hardware Receiver Front Panel ① Headphone Volume Knob Controls headphone volume for the selected channel. Clip indicator warns of signal overload or limiter engagement. Press knob to access Dante options and headphone settings. ② Monitor Jack ¼" (6.3 mm) output jack. ③ Infrared (IR) Sync LED The LED will turn red when the transmitter and receiver are correctly aligned for IR sync. ④ Infrared (IR) Sync Window Align with IR window on transmitter to sync.
Shure Incorporated Indicates status for both antennas: ◦ Blue = Normal RF signal between the receiver and transmitter ◦ Red = Interference detected ◦ Off = No RF connection between the receiver and transmitter Note: The receiver will not output audio unless one blue LED is illuminated.
Shure Incorporated ① AC Power Input IEC locking connector, 100 - 240 V AC. ② AC Power Protection Fuse Protects the AC power cascade from overloads. ③ AC Power Cascade (locking) Use IEC extension cables to loop power through multiple devices.
Shure Incorporated Transformer Balanced ⑪ Coaxial inputs from Antenna A and Antenna B RF Connection for Antenna A and Antenna B. ⑫ RF Cascade Connectors C and D Passes the RF signal from Antenna A and Antenna B to one additional receiver. In Quadversity mode, use these connectors for additional antenna inputs.
Shure Incorporated Home Screen From the home screen you can view the status of all four channels. You can rotate the control wheel to choose different views of the information shown on the home screen, including channel name, group and channel, quality meter, gain, and frequency.
Shure Incorporated Indicates that a transmitter is linked to the receiver channel Indicates ShowLink control active between the receiver and the linked transmitter Quadversity Enabled Indicates the controls of a linked transmitter are locked Indicates that the linked transmitter's RF signal is on Indicates an alert or warning Combining Frequency Diversity Enabled Selection Frequency Diversity Enabled Encryption Enabled Access Control Enabled Device Configuration Menu Use the following menu items and
Shure Incorporated Device Configuration Menu Map AD4D Device Configuration Parameters Device RF RF Band Select the tuning band for the receiver. Encryption Enables encryption of the RF signal. Transmission Mode Select Standard or High Density transmitter spacing. Quadverstiy Enable Quadversity mode to configure RF ports to accept four antennas. Custom Groups Configure, edit, or load custom frequency groups.
Shure Incorporated Antenna Bias Enable antenna bias for active RF antennas. TV Format Adjust TV bandwidth to match regional standards. Device Audio AES3 Audio Configure AES3 audio parameters. Dante Names View, edit, and copy names for networked Dante components. Device ID Device ID Use the control wheel to assign or edit an ID. Network Configuration Configure IP, network, and Dante settings. Setup Configure Ethernet ports and IP settings. Access View the status of Access Control (Enabled or Disabled).
Shure Incorporated Front Panel ◦ Locked ◦ Unlocked Fan Fan Mode ◦ Auto: The fan will automatically turn on if the receiver temperature rises ◦ On: The fan will run continuously to offer maximum cooling in warm environments Temperature Displays internal receiver temperature. Display Brightness Adjust the brightness of the display. Invert Inverts the color of the display. Display Sleep Offers options to turn off display and front panel illumination after 10, 30, or 60 seconds.
Shure Incorporated Channel Menu Use the following menus and parameters to configure the receiver channels. Tip: Use the channel selection buttons to navigate between adjacent channels when configuring menu parameters. Use the ENTER button to save changes or press EXIT to cancel without saving. Channel Menu Home Screen The Channel Menu Home Screen allows you to view the settings for a selected channel and details of transmitters linked to that channel. Select a channel number to access the menu.
Shure Incorporated Channel Menu Map Channel Menu Parameters New Frequency Press ENTER to deploy a new frequency when using a spectrum manager as a frequency server. Note: This menu option will not be shown if you don't have a frequency server assigned to the receiver. Audio Gain/Mute Adjusts the receiver gain. ◦ Gain: Adjust the gain in 1 dB increments ◦ Output: Select On or Mute for the receiver audio output Switch Status Displays the switch position of the ground lift and level switches.
Shure Incorporated Radio G: (Group) Assign a frequency group. C: (Channel) Assign a channel. Frequency Manually select a frequency. TV Displays the TV band for the selected frequency. Channel Name Channel Name Use the control wheel to assign or edit the channel name.
Shure Incorporated IR Presets Select and edit transmitter parameters so they will automatically be set during an IR sync. Advanced Interference Management Select interference detection setting for the channel. Frequency Diversity Configure frequency diversity for handheld or bodypack transmitters. Talk Switch/Output Routing Set receiver output signal routing options for talk switch control from a transmitter.
Shure Incorporated Note: Any change to the encryption status on the receiver such as enabling/ disabling encryption or requesting a new encryption key, requires a sync to send the settings to the transmitter. Setting the Frequency Manually Frequencies can be set manually for each channel if you need to select specific values. 1. 2. 3. 4. Select a channel and navigate to the Radio menu. Use the control wheel to select the FREQ (MHz) parameter.
Shure Incorporated 2. To begin, use the control wheel to choose the group you'd like to scan. 3. Choose one of the following options: ◦ Find Next: Finds the next available frequency within the group ◦ Find Best: Finds the best available frequency based on RSSI 4. Press ENTER to confirm your frequency selection. Group Scan Group scan automatically finds all available frequencies within a group. Available frequencies can be automatically deployed to receiver channels and other networked components. 1. 2. 3.
Shure Incorporated High Density Mode High Density mode creates additional bandwidth for more channels in crowded RF environments by transmitting at 2 mW RF power and narrowing the modulation bandwidth. High Density mode is ideal for applications where many channels are needed in a confined area, transmission distances are short, and the number of available frequencies is limited. Note: Operation mode varies according to region. In Brazil, High Density mode is used. Selecting a Transmission Mode 1.
Shure Incorporated Interference Management In the event of signal degradation, Interference Management technology provides options to move to a clean, compatible fre quency, either manually or automatically. Respond to an alert by manually selecting a new frequency, or allow the Spectrum Manager or Wireless Workbench to auto matically deploy a backup frequency the instant interference is detected. Tip: To dismiss a interference alert, select the affected channel, and then select Dismiss.
Shure Incorporated Segment Number Frequency Diversity Frequency Diversity enables seamless, uninterrupted audio for mission-critical applications. Frequency Diversity works by transmitting the audio on two independent frequencies from an ADX2FD Frequency Diversity handheld transmitter or from two AD/ADX series transmitters. When operated in Frequency Diversity mode, the receiver uses two frequencies to provide a single channel of audio.
Shure Incorporated 3. Connect antennas to both RF antenna ports and to both RF cascade ports. 4. Place the antenna in a pattern the provides coverage for your venue. 5. Perform a walk test to verify coverage and adjust the antenna positions if necessary. Antenna Bias All antenna ports provide a DC bias to power active antennas. Set the DC power to off when using passive (nonpowered) an tennas. To turn off the antenna bias: 1. From the Device Configuration menu: Device RF > Antenna Bias 2.
Shure Incorporated Updating the Receiver Firmware CAUTION! Ensure that receiver power and network connections are maintained during a firmware update. Do not turn off the receiver until the update is complete. 1. From Wireless Workbench, open the Firmware Update Manager: Tools > Shure Update Utility. 2. 3. 4. 5. Click Check Now to view new versions available for download. Select the updates and click download. Connect the receiver and computer to the same network.
Shure Incorporated Tone Generator The receiver features a built-in tone generator to provide a continuous audio signal which is useful for sound checks and for system troubleshooting. The level and frequency of the tone are adjustable. Note: The tone generator enters the signal chain before the system gain. The overall system gain will affect the level of the tone. 1. From the Channel menu: Audio > Tone Generator 2. User the control wheel to select a level and frequency for the tone. 3.
Shure Incorporated System Gain The System Gain feature allows you to view and calculate all gain stages in the signal chain, including input pads, offsets, and receiver gain. Audio output levels are updated in real time as gain adjustments are made. 1. From a selected Channel menu: Audio > System Gain 2. The display shows the pads and the offsets for transmitters and the receiver gain setting. 3.
Shure Incorporated The Dante Controller is a free software program created by Audinate™ to configure and manage networks of Danteen abled devices. Use the Controller to create audio routes between networked components and to monitor the status of on line devices. Networking Modes and Switch Configuration The receiver offers two selectable networking modes: • Split/Redundant: This mode places Dante audio and Shure control on separate networks, while allowing you to take ad vantage of Dante redundancy.
Shure Incorporated Network Troubleshooting • • • • Use only one DHCP server per network All devices must share the same subnet mask All receivers must have the same level of firmware revision installed Look for the illuminated network icon on the front panel or display of each device: If the icon is not illuminated, check the cable connection and the LEDs on the network jack. If the LEDs are not on and the cable is plugged in, replace the cable and recheck the LEDs and network icon.
Shure Incorporated Locking and Unlocking the Controls Use the locking feature to prevent accidental or unauthorized changes to controls and settings. The front panel and power switch can be independently locked or unlocked. 1. From the Device Configuration menu: Locks 2. Use the control wheel to change the lock status for the front panel controls or the power switch. 3. Press ENTER to save.
Shure Incorporated Individual parameters can be configured in the IR Presets menu. Each preset has the default value of No Change, which leave that setting unchanged by an IR sync. 1. Select from the channel menu: IR Presets 2. Use the control wheel to select and edit parameters from the preset list. Select No Change to keep existing settings. 3. Press ENTER to save.
Shure Incorporated Restoring the Receiver to Factory Settings The Factory Reset function clears the current settings and restores the factory settings. Caution: All current settings will be cleared during the reset and the receiver will need to reboot. 1. From the Device Component menu: Factory Reset 2. Press ENTER to reset the receiver, or press EXIT to return to the Device Configuration menu. Troubleshooting Issue See Solution...
Shure Incorporated Firmware Mismatch Paired transmitters and receivers must have the same firmware version installed to ensure consistent operation. See Firmware topic for firmware update procedure. Radio Frequency (RF) RF LEDs If neither blue RF Diversity LED is illuminated, then the receiver is not detecting the presence of a transmitter. The orange RF Signal Strength LEDs indicate the amount of RF power being received.
Shure Incorporated Eliminating RF Overload If you see the red RF LED on a receiver, try the following: • • • • Reduce the transmitter RF power level Move the transmitter further away from the receiver—at least 6 m (20 ft) If you are using active antennas, reduce antenna or amplifier gain. Use omnidirectional antennas Antenna Faults The Antenna Fault red LED indicates a short circuit condition or excessive load at an antenna port.
Shure Incorporated Audio Frequency Response AD1 20 – 20 kHz (±1 dB) AD2 Note: Dependent on microphone type Signal-to-Noise Ratio(Dynamic Range) typical, 20 Hz to 20 kHz, receiver gain setting = -12 dB A-Weighted Unweighted XLR Line Output 120 dB 117 dB Digital (AES3/Dante) 130 dB 126 dB Total Harmonic Distortion -6 dBFS, 1 kHz, System Gain @ +10 <0.
Shure Incorporated Mic/Line Switch 30 dB pad Phantom Power Protection Yes Dimensions 44 x 483 x 333 mm H x W x D Weight 4.8 kg (10.6 lbs), without antennas Housing Steel; Extruded aluminum Power Requirements 100 to 240 V AC, 50-60 Hz, 0.68 A max. Thermal Power Dissipation Maximum 31 W (106 BTU/hr) Idle 21 W (72 BTU/hr) DC Power Requirements 10.9 to 14.8V DC , 4.0 A max.
Shure Incorporated Insertion Loss 0 dB, typical RF Input Spurious Rejection >80 dB, typical Connector Type BNC Impedance 50 Ω Bias Voltage 12 to 13.5 V DC, 150 mA maximum, per antenna switchable on-off RF Carrier Frequency Range model dependent AD4Q=A 470–636 MHz AD4Q=B 606–810 MHz AD4Q=C 750–960 MHz Tables and Diagrams Audio Output XLR to ¼" Output Use the following wiring diagram to convert the XLR output to a ¼" output.
Shure Incorporated Receiver Frequency Bands Band Frequency Range (MHz) G53 470 to 510 G54 479 to 565 G55† 470 to 636* G56 470 to 636 G57 (G57+) 470 to 616* (614 to 616*** ) G62 510 to 530 H54 520 to 636 K53 606 to 698* K54 606 to 663** K55 606 to 694 K56 606 to 714 K57 606 to 790 K58 622 to 698 L54 630 to 787 R52 794 to 806 JB 806 to 810 X51 925 to 937.5 X55 941 to 960 Z16†† 1240 to 1260 *with a gap between 608 to 614 MHz.
Shure Incorporated ***selecting the G57+ band extends the G57 band with 2 MHz of additional spectrum between 614 to 616 MHz. Maximum transmitter power is limited to 10mW between 614 to 616 MHz. †operation mode varies according to region. In Brazil, High Density mode is used. ††Z16 for Japan only Certifications This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking. Approved under the Declaration of Conformity (DoC) provision of FCC Part 15.
