User's Manual

User Manual
Ceiling AP Series
i29 is used for demonstration in this User Manual
unless otherwise stipulated.
Please read this manual before you start with the quick setup upon the first use.
For product or function details, please go to www.tendacn.com or scan the Product Documents
QR code in this user manual to download the user guide.
Copyright
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand
and product names mentioned herein are trademarks or registered trademarks of their respective
holders. Specifications are subject to change without notice.
Technical Support
Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District,
Shenzhen, China. 518052
USA hotline: [phone]
Toll Free: 7 × 24 hours
Canada hotline: [phone]
Toll Free: Mon - Fri 9 am - 6 pm PST
HongKong hotline: [phone]
Global hotline: [phone] (China Time Zone)
Website: www.tendacn.com
E-mail: [e-mail]
❶
❷
❸
❸
❹ ❺ ❻
1. Installing your AP
2. Supplying power to your APs
Safety precautions
Get support and services
(Optional) Remove the bracket from the AP. Fix the bracket.
Bracket
Screw
Plastic nut
Hook
• You may need a rubber hammer, a marker, a hammer drill, a drill bit,
a screwdriver, and a ladder for the installation. Please prepare them
yourself.
• The equipment supports ceiling or wall mounting at heights > 2 m. The recommended parts for them are as follows:
– Plastic anchor: Inner diameter: 2.4 mm; length: 26.4 mm
– Screw: i9/i21: PA3*14 mm, head diameter: 5.2 mm i24/i25/i27/i29: BA3*25 mm, head diameter: 6.0 mm
Tips:
Tips:
Option A below applies to most general cases. For ceilings with weak strength (such as plasterboard) and APs provided with
plastic nuts, please choose Option B.
Tips:
The AP supports power supply through standard PoE devices. For details about power
supply standards, see the sticker on the AP.
Tips:
This step is only available for APs with multiple LAN
ports.
Ceiling mounting
❶
❷
(Optional) Remove the bracket from the AP.
❷
Wall mounting
Option A: Knock the plastic anchors into the holes
using a rubber hammer. Align the screw holes in the
bracket with the holes in the ceiling, and use the
included screws to fix the bracket.
Option B: Align the plastic nuts with the holes in
the ceiling, and then use the included screws to
fix the bracket.
Connect a CAT5 or better cable to the PoE/LAN
port of the AP for further use. Connect a PoE
switch to the PoE/LAN port or a power adapter to
the power jack of the AP for power supply.
(Optional) If you want to connect such wired
devices as computers to the AP, connect it to the
LAN1 port.
Insert the slots of the AP into the hooks of the
bracket, and push the AP to one side until you
hear a click.
Position the bracket on the wall, and mark screw
holes on the wall with a marker. Drill holes in the
marked positions using a hammer drill.
Knock the plastic anchors into the holes using a
rubber hammer. Then use the screwdriver to
tighten the screws into the plastic anchors.
Tips:
This step is only available for APs with multiple LAN
ports.
Tips:
This mode is only available for brackets with mounting holes. i24 is used as an example in the following steps.
❺
(Optional) If you want to connect such wired
devices as computers to the AP, connect it to
the LAN1 port.
❻
Insert the slots of the AP into the hooks of the
bracket, and push the AP to one side until you
hear a click.
❼
Align the wall mounting holes on the bracket
and fix the bracket with the screws.
❹
Connect a CAT5 or better cable to the PoE/LAN
port of the AP for further use. Connect a PoE
switch to the PoE/LAN port or a power adapter to
the power jack of the AP for power supply.
Method 1: Power the AP with a standard PoE
power supply device
❶
Connect devices
Refer to the following figure to connect the AP.
3. Connecting and configuring your APs
Scenario 1: Deploying your network without a management device for Tenda AP
Scenario 2: Deploying your network with a Tenda access controller (AC)
Method 2: Power the AP with a power adapter
Standard PoE power supply device
PoE power port
AP
CAT5 or better Ethernet cable
(≤100 meters) is recommended
Power socket
Standard PoE
power input port
The AP supports power supply through the DC power jack (if available).
If the power adapter is not included in the package, please prepare it yourself. Power
supply parameters can be viewed on the sticker of the AP. For the interface
specification of the power adapter, see the Quick Installation Guide of the
corresponding product.
i24 is used as an example in the following figure.
Before performing an operation, read the operation instructions and precautions to
be taken, and follow them to prevent accidents. The warning and danger items in
other documents do not cover all the safety precautions that must be followed. They
are only supplementary information, and the installation and maintenance personnel
need to understand the basic safety precautions to be taken.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
Operations in the 5.15-5.25 GHz band are restricted to indoor use only
(i21/i24/i25/i29).
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. (2) To avoid unnecessary
radiation interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio
equipment type i9/i21/i24/i25/i29 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address: https://www.tendacn.com/download/list-9.html
Operating Frequency:
2.4 GHz: EU/2400 - 2483.5MHz (CH1 – CH13)
5 GHz: EU/5150 - 5250MHz (CH36 - CH48) (i21/i24/i25/i27/i29)
EIRP Power (Max.):
2.4GHz: < 20 dBm
5GHz: < 23 dBm (i21, i24, i25, i27, i29)
Software Version: V1.0.0.X
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
The device is for indoor usage only.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Operating frequency: 2412 – 2462 MHz, 5150 – 5250 MHz (i21/i24/i25/i27/i29),
5725-5850 MHz (i21/i24/i25)
NOTE: (1) The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. (2) To avoid unnecessary
radiation interference, it is recommended to use a shielded RJ45 cable.
i9/i21/i24
Adapter Model: BN073-A12012E, BN073-A12012B
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100 - 240V AC, 50/60Hz, 0.4A
Output: 12V 1.0A
: DC Voltage
i25
Adapter Model: BN074-A18012E, BN074-A18012B
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100 - 240V AC, 50/60Hz, 0.6A
Output: 12V DC, 1.5A
: DC Voltage
i27/i29
Adapter Model: BN017-A38048B, BN017-A38048E
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100 - 240V AC, 50/60Hz 1.0A
Output: 48V DC, 0.8A
: DC Voltage
Adapter Model: BN031-A65051
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100 - 240V AC, 50/60Hz 1.5A
Output: 51V DC, 1.25A
: DC Voltage
LA OPERACIóN DE ESTE DISPOSITIVO ESTA SUJETA A LAS SIGUIENTES
CONDICIONES:
a) Es posible que este equipo o dispositivo no cause interferencia perjudicial.
b) Este equipo o dispositivo debe aceptar cualquier tipo de interferencia, incluyendo
la que pueda causar su operación no deseada.
Estimado usuario: Antes de utilizar este producto lo invitamos a leer el siguiente
manual para que conozca todas sus funciones y caracteristicas.
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize its
impact on the environment.
User has the choice to give his product to a competent recycling organization or to
the retailer when he buys a new electrical or electronic equipment.
− Do not use the AP in a place where wireless devices are not allowed.
− Please use the included power adapter.
− The AP should be powered off during installation.
− The power socket shall be installed near the device and easily accessible.
− Operating environment: Temperature: -10℃ - 40℃; Humidity: (10% - 90%) RH,
non-condensing; Storage environment: Temperature: -30℃ - 70℃; Humidity:
(5% - 90%) RH, non-condensing
− Keep the AP away from water, fire, high electric field, high magnetic field, and
inflammable and explosive items.
− Unplug this AP and disconnect all cables during lightning storms or when the ap is
unused for long periods.
− Do not block the ventilation opening of the AP.
− Do not use the power adapter if its plug or cord is damaged.
− Use a power adapter with required specifications.
− Clean with dry cloth only when the AP is powered off.
− If such phenomena as smoke, abnormal sound or smell appear when you use the
device, immediately stop using it and disconnect its power supply, unplug all
connected cables, and contact the after-sales service personnel.
− Disassembling or modifying the device or its accessories without authorization
voids the warranty, and might cause safety hazards.
Internet
Laptop Smartphone Tablet
Router
Uplink port LAN WAN
PoE switch
Management computer
AP
Configure the IP address of your computer
For example, the IP address of the AP is 192.168.0.254, then you can set the IP
address of your computer to 192.168.0.x (x: 2 to 253) and Subnet mask to
255.255.255.0.
If a Tenda AC is deployed in the network, you can log in to the web UI of the AC on your computer to set up the AP. Please refer to the user guide of the corresponding
AC for details.
Scenario 3: Deploying your network with a Tenda router that includes the AC functionality
If a Tenda router with AC functionality is deployed in the network, you can log in to the web UI of the router on your computer to set up the AP. Please refer to the user
guide of the corresponding router for details.
Scan the Product Documents QR code to get related documents for quick
installation.
* Specific product model can be found in the label on the device.
❸
Log in to the web UI of the AP
Start a web browser, and access the IP address of the AP (Follow the on-screen instructions for
login).
V1.0 Keep for future reference.
Position the bracket on the ceiling and mark screw
holes on the ceiling with a marker. Drill holes in the
marked positions using a hammer drill.
Bracket
Screw
Plastic anchor
Plastic anchor
Screw
Mounting hole
Product Documents
(such as Quick Installation Guide and User Guide)
Caution
For EU/EFTA (i21/i24/i25/i27/i29), this product can be used in the following countries:
Producto
PAIS DE ORIGEN: CHINA
Alimentador de Energía:
Alimentación: 100V - 240V ca 50Hz/60Hz, 0.4A
Salida: 12V cc 1.0A
NOMBRE DEL PRODUCTO: Punto de acceso inalámbrico/Punto de Acceso de
Techo Inalámbrico de Doble Banda/AC1200 Wave2 Gigabit Punto de Acceso
MODELO: i9/i21/i24
Producto
PAIS DE ORIGEN: CHINA
Alimentador de Energía:
Alimentación: 100V - 240V ca 50Hz/60Hz, 0.6A
Salida: 12V cc 1.5A
NOMBRE DEL PRODUCTO: AC1350 Wave2 Punto de Acceso de Montaje
en Techo de Doble Banda
MODELO: i25
Producto
PAIS DE ORIGEN: CHINA
Alimentador de Energía:
Alimentación: 100V - 240V ca 50Hz/60Hz, 1.0A
Salida: 48V cc 0.8A
NOMBRE DEL PRODUCTO: Wi-Fi 6 AX3000 Punto de Acceso/ AX3000
WiFi Punto de Acceso de Largo Alcance
MODELO: i27/i29
Producto
PAIS DE ORIGEN: CHINA
Alimentador de Energía:
Alimentación: 100V - 240V ca 50Hz/60Hz, 1.5A
Salida: 51V cc 1.25A
NOMBRE DEL PRODUCTO: Wi-Fi 6 AX3000 Punto de Acceso/ AX3000
WiFi Punto de Acceso de Largo Alcance
MODELO: i27/i29
Tenda AC
P
oE switch
AP AP AP
Uplink port
Router
LAN port
W
AN port
I
nternet
PC
Laptop
Smart phone
Tablet
AP AP AP
PoE switch
Uplink port
Tenda router with AC functionality
Internet
LAN port WAN port
PC
Laptop
Smart phone Tablet
Default user name: admin
Forget pa sswor d?
L ogi n
English
Default password: admin
Access Point
Power socket
i24 for example