Troubleshooting Guide

Table Of Contents
InstallationInstructions
ProductDescription
EnteringtheNetworkConfigurationMode
1.Powerontheproduct.
2.Pressandholdthebuttonfor5storestoretheproducttofactory
settings.
Thestatusindicatorwillrapidlyblinkgreen,andtheproductwill
automaticallyenterthenetworkconfigurationmodeoncethe
factorysettingshavebeenrestored.
IndicatorandBuzzerStates
Thestatusindicatorblinksred.
PackingList
Oneusermanual
Twoscrews
Oneproductqualificationcertificate
Onesmokedetector
One3Msticker
SmokeDetector
UserManual
Afteryouunpacktheproductpackage,checkwhethertheproductisintactandthatallaccessoriesareincluded
andcomplete.Thefollowingfiguresshowtheitemsthatshouldbecontainedintheproductpackage.
1. Installa tion me thods
(1)Usingscrews
(2)Usinga3Msticker
IndependentPhotoelectric
SmokeDetectorUserManual
Batterycover
(mountingbase)
Mute/
self-diagnostic
button
Statusindicator
Qualification
Certificate
Twoexpansiontubes
Rotatethebatterycover
counterclockwisetoopenit.
Removethebattery
insulationfilm.
Pressandholdthe
buttonfor5s.
Usescrewstofixthemounting
basetotheceiling.
Rotatetheproductclockwise
intothemountingbase.
3M
3M
Removetheprotective
filmfromthe3Msticker
andattachthestickerto
thebatterycover.
Removetheprotectivefilm
fromthe3Mstickerand
attachtheproducttothe
ceiling.
Alignmentmark
(3)Verifyinginstallation
Properly
installed
Improperly
installed
Ifthesemicirclesontheproductand
mountingbasearealignedtoforma
circle,theproductisinstalledproperly.
Ifthesemicircleontheproductisalignedwith
thelineonthemountingbasetoforman
arrow,theproductisinstalledimproperly.
Verifythattheproductisinstalledproperly.
2.Precautions
(1)Mounttheproductonlyonindoorceilings.
(2)Installtheproductatleast50cmawayfromlightingproducts.
(3)Donotinstalltheproductinbathroomsorothermoist
environments.
(4)Donotinstalltheproductinplaceswithnon-firesmokeorsteam.
(5)Ensurethatthetemperatureoftheinstallationenvironmentis
withintherangeof‒10°Cto+55°C.
(6)Ifacupboardisneartheceiling,installtheproductatleast
60cmawayfromthecupboard.
(7)Installtheproductatleast150cmawayfromventilators,air
conditioners,andairvents.
(8)Youareadvisedtousescrewstoinstalltheproduct.Ifyouuse
a3Mstickertoinstallit,anyproductdamageorsafety
accidentsincurredtherefromwillbeyourresponsibility.
(9)Ifyouchoosetousea3Msticker,affixtheproducttoasmooth,
even,dry,andcleansurface.
(10)Regularlycheckwhethertheproductisattachedtothe
surfacesecurelytopreventitfromfallingdown.
(11)Theproductcannotbemountedtothemountingbaseunless
thebatteryisinstalled.
(12)Ifyouaffixtheproducttoapaintedsurface,peelingofthepaint
maycausetheproducttofalldown.Ifthisoccurs,youare
liableforanyproblemsincurredtherefrom.
FireAlarmFunction
1.Whentheproductdetectssmoke,itimmediatelysendsaudible
andvisualalarmsignals.
2.Incaseoffire,takepropermeasuresimmediately.Forexample,
callthefireemergencynumber,oruseafireextinguishertoput
outthefire.
3.Ifthereisnofire,pressthemute/self-diagnosticbuttontomute
theproduct.
Theproductwillbemutefor90s.Duringthisperiod,the
productwillnotgenerateanyaudibleorvisualalarm.After90s,
theproductwillberestoredtothedetectionstate.
4.Theproductwillgenerateafirealarmwhenthefollowingitems
contactitdirectly:
(1)Mistsprayedfrompesticidesorcosmetics
(2)Smokegeneratedbycigarettesandincensesticks
(3)Smoke-typeorthermalevaporation-typepesticides
(4)Cookingsmokeorsteam
(5)Condensation
Networkaccessstatus:Pressthebuttonfor5-10secondstojoinanetwork.
Afterpressed,theredindicatorissteadyon,after5secondsreleasethe
button,thegreenindicatorflashesrapidlytostartdistributionofthenetwork.
Ifthenetworkaccessissuccessful,thegreenLEDremainsonfor5seconds,
thegreenlightisalwayson,andthealarmentersthenormalmonitoring
state.
Iftheproductfailstoenterthenetworkconfigurationmodewithin60s,the
statusindicatorwillbesteadyyellowfor5sandthenoff.
redindicatorflashesonce
every50seconds
Thestatusindicatorblinks
yellowonceevery40seconds
Thestatusindicatorblinks
red.
Thestatusindicatorrapidly
blinksgreen.
Thebuzzerbeeps.
Thebuzzerdoesnotmakeasound.
Thebuzzerbeeps.
Thebuzzerbeeps4times.
Thebuzzerdoesnotmakeasound.
Theproductgeneratesanalarm.
Theproductisworkingproperly.
Theproducthaslowpower.
Theproductisin
self-diagnosticstate.
Theproductisinnetwork
configurationmode.
TechnicalParameters
WarrantyCertificate
UserForm
Userinformation(Specifyrealinformation.
Tuyapromisestousetheinformationonlyfor
after-salesservices.)
Name
Phonenumber
Email
Zipcode
Address
Productinformation
NameModel
ColorProductSN
ServiceReturnReplaceRepair
Faultsymptoms
Handlingdate
Maintenancepersonnelsignature
Warrantypolicy:
1.Iftheproducthasqualityproblemswithin15daysofthepayment
date,youcanapplytoreplacetheproductwithoneofthesame
model.
2.Iftheproducthasqualityproblemswithin12monthsofthe
paymentdate,youcanapplytohavetheproductrepaired.
Whatisnotcoveredunderthiswarranty:
1.Theproductownerhasnowarrantycertificateorthewarranty
servicehasexpired.
2.Damagecausedbyimproperuse,maintenance,orstorage
3.DamagecausedbydisassemblyandrepairwithoutTuya's
authorization
4.Damagecausedbyforcemajeure
5.Normaldiscolorationandwearaftertheproducthasbeenused
VendorForm
TransmissionFrequency
Dimensions
2.4GHz
Φ90mmx37mm
Ceiling
InstallationPosition
BatteryLifespan
Morethanoneyear(20timesperday)
WirelessTechnology
ZigBee
WorkingVoltage
3V
UndervoltageAlarm
Supported
WorkingTemperature
10°Cto+55°C
DetectorType
Independentsmokedetector
AlarmSoundPressure
≥80dB(3minfrontofthesmokedetector)
Readthismanualbeforeuse.
ToxicorHazardousSubstancesor
ElementsofthisProduct
ThistablecomplieswithSJ/T11364.
Ο:indicatesthatthetoxicorhazardoussubstanceamountcontainedin
allhomogeneousmaterialsofacomponentdoesnotexceedthat
stipulatedinGB/T26572.
X:indicatesthatthetoxicorhazardoussubstanceamountcontainedin
atleastoneofthehomogeneousmaterialsofacomponentexceeds
thatstipulatedinGB/T26572.
Component
Name
ToxicorHazardousSubstancesorElements
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Polybrominated
biphenyls
(PBBs)
Polybrominated
diphenylethers
(PBDEs)
LED
Ο Ο Ο Ο Ο Ο
PCB
Ο Ο Ο Ο Ο
Cover
andother
components
×
Ο Ο Ο Ο Ο
×
Hexavalent
chromium
(Cr
(Ⅵ))
MuteFunction
RoutineMaintenance
Troubleshooting
Iftheproductmalfunctions,itsbatterymayhavereacheditsvalid
lifespanortheproductmaybeaffectedbydust,smokeresidue,orother
dirt.Ifthisisthecase,referto"RoutineMaintenance"forinstructionson
cleaningtheproduct.Ifthefaultpersists,performthefollowingoperations:
1.Iftheproductdoesnotrespond,checkwhethertheproductiscorrectly
mountedtothemountingbase.
2.Iftheproductintermittentlybeeps(atabout40sintervals),thebattery
levelislow.Replacethebatterywithinoneweek.
3.Ifyouoftenencounternon-firealarm,pleasetrytorelocateyour
smokealarm.
4.Iftheproductgeneratesalarmsfrequentlywhenthereisnofireor
smoke,cleantheproductorreinstalltheproductinanotherposition.
IMPORTANT
Ifthefaultpersistsafteryouperformtheprecedingoperations,contact
thelocalvendor.Donotdisassembletheproductyourself,orthe
warrantyservicefortheproductwillbecomeinvalid.
Theproducthasamaintenance-freedesign.Youonlyneedtoperform
thefollowingroutineoperationstoensurethattheproductworksproperly.
1.Testtheproductatleastonceeveryweek.Fordetailsonhowtotestthe
product,see"AlarmandTest".
2.Keeptheproductcleanandremovedustfromitwithavacuumcleaner
andsoftbrushatleastonceeveryyear.


(4)Iftheproductgenerateanalarmwhenitismonitoring,potentialrisks
mayexist.Donotignorethealarmandtrytolocatethecause.
IMPORTANT
Ignoringthealarmcouldresultinpropertydamage,personalinjury,
orevendeath.Iftheproductfailsatest,see"Troubleshooting"to
rectifythefault.Ifthefaultpersists,replacetheproductimmediately.
Iftheproductgeneratesanalarm,potentialrisksmayexist.Before
youmutetheproduct,ensurethatthereisnofire.Donotblockthe
productordisableitinanyway.Ifyoudoso,theproductcannolonger
provideyouwithprotection.
Iftheproductgeneratesanalarmbecauseitdetectssmokeinthekitchen
butnotafire(forexample,baconfrying),pressthemute/self-diagnostic
buttononthepaneltomutetheproduct.
Whentheproductismuted,thestatusindicatorwillrapidlyblinkred.
Theproductsensitivitywillberestoredautomaticallywithin90s.
Note:Ifthesmokedensitysurroundingtheproductisstillhigh,
theproductwillgenerateanalarmagain.Openthedoorandwindowto
letoutthesmoke.
AlarmandTest
(1)Whenthesmokedensityreachesthepresetalarmthreshold,the
productgeneratesanalarm.
(2)Testtheproductatleastonceeveryweek.
(3)Duringatest,keepawayfromthespeakerbecausetheloudalarm
soundmaydamageyourhearing.
1.Detectionstate:Thestatusindicatorblinksredat50sintervals.
2.Self-diagnosticstate:Whenyoupressthemute/self-diagnosticbutton,
thestatusindicatorwillturnred.Ifyoupressandholdthe
mute/self-diagnosticbuttonforlessthan5s,theproductwillenter
theself-diagnosticstate,thestatusindicatorwillblinkred,andthe
buzzerwillgenerateasound(sameasthatinalarmstate).
3.Theproductsendsaheartbeatmessageevery4hourstoreportits
statustothealarmcontroller.
IndependentPhotoelectric
SmokeDetector
Ifyoudonotknowthecauseforthealarm,trytolocatethesource
ofthesmoke,asignoringthealarmcouldresultinpropertydamage,
personalinjury,orevendeath.
Useacottonclothorspongetocleantheproduct.Donotuse
solventsordetergents,whichmayentertheproductandcause
damagetothesensororcircuit.
Userinformation(Specifyrealinformation.
Tuyapromisestousetheinformationonlyfor
after-salesservices.)
Name
Phonenumber
Email
Zipcode
Address
Productinformation
NameModel
ColorProductSN
ServiceReturnReplaceRepair
Faultsymptoms
Handlingdate
Maintenancepersonnelsignature
Note:Donotpaintyourproduct.Thepaintmayblocksmoke
intakeventsoftheproduct,causingtheproducttomalfunction.
‒Reorientorrelocatethereceivingantenna.
--Increasetheseparationbetweentheequipmentandreceiver.
--Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
--Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
TomaintaincompliancewithFCC'sRFexposureguidelines,this
equipmentshouldbeinstalledandoperatedwithaminimum
distanceof20cmbetweentheradiatorandyourbody.
ThedevicehasbeenevaluatedtomeetgeneralRFexposure
requirement.
ThisequipmentcomplieswithFCC'sRFradiationexposurelimits
setforthforanuncontrolledenvironment.Thisdeviceandits
antenna(s)mustnotbeco-locatedorconjunctionwithanyother
antennaortransmitter.
ThisdevicecomplieswithPart15oftheFCCrules.Operationis
subjecttothefollowingtwoconditions:(1)thisdevicemaynot
causeharmfulinterference,and(2)thisdevicemustacceptany
interferencereceived,includinginterferencethatmaycause
undesiredoperation.
ThemanufacturerisnotresponsibleforanyradioorTV
interferencecausedbyunauthorizedmodificationsorchangeto
thisequipment.Suchmodificationsorchangecouldvoidthe
user'sauthoritytooperatetheequipment.
Thisequipmenthasbeentestedandfoundtocomplywiththe
limitsforaClassBdigitaldevice,pursuanttopart15oftheFCC
Rules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththe
instructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuser
isencouragedtotrytocorrecttheinterferencebyoneormoreof
thefollowingmeasures:
Wireless Smoke Detector

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