User Manual (For Windows & Mac OS) HD Wireless PTZ Dome IP Camera Model:FI9828W
www.foscam.com Table of Contents 1 Overview..............................................................................................................................................................................1 Overview 1.1 Key Features...........................................................................................................................................................1 1.2 Read Before Use...........................................................................................
www.foscam.com 4.6.1 Storage Location....................................................................................................................................... 66 4.6.2 Local Alarm Location................................................................................................................................ 66 4.7 PTZ.........................................................................................................................................................................
www.foscam.com 1 Overview FOSCAM FI9828W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*960. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet. FI9828W supports the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable network bandwidth. The IPCAM is based on the TCP/IP standard.
www.foscam.com 1.2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. 1.
www.foscam.com Infrared Led Infrared Led Figure 1.1 Infrared LED: 21 IR LEDs, night visibility up to 20 meters LENS: CMOS sensor with zoom lens Back View Antenna Figure 1.2 WIFI Antenna: Wireless Antenna Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Interface View Figure 1.3 1) I/O alarm terminal block This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin(there are four number in the terminal block from no. 1 to no. 4) definitions are descripted below: 1– input 2- input 3- output 4- output This camera supports I/O alarm, you can go to Settings – Alarm – I/O page to configure it. 2) Audio output interface The jack is used to plug external speakers.
www.foscam.com 4) Audio input interface The jack is used to plug external microphone. 5) LAN 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices, such as hub, router, etc. 6) Reset button Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password.
www.foscam.com Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in the network cable. Figure 2.1 Double click the IP address of the camera; your default browser will open to the camera login page. (2) https:// LAN IP + HTTPS Port NO. The default Https port no is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port. Go to Settings - Network - Port panel , you can see and change the https and https port no. Figure 2.
www.foscam.com Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Figure 2.3 For Firefox, you can add the trusted as the following way: Tools --- Options ---- Advanced --- View Certificates --- Servers Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 2.4 Click View Certificates, and go to Servers option. Figure 2.5 Go to Add Exception panel. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Enter the camera’s url , here take https://192.168.8.129:443 for example Click this button to add it Figure 2.6 2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
www.foscam.com Figure 2.7 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 NOTE : Make sure port forwarding is successful. You can do port forwarding two ways. 1. Login to your router to enable the “UPNP” function. You can then login to the camera as administrator, choose Network, and then choose UPnP to enable UPnP.
www.foscam.com All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here you can set the port no. between 1 and 65535. Change the default http no.88 to another one. How to assign a different HTTP Port No.
www.foscam.com LAN IP address! Figure 2.10 What is Port forwarding? If you have never done port forwarding before, you can open and view the following link to understand the basic concept. Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world. Every router automatically blocks any incoming connections for safety purposes.
www.foscam.com Fill the HTTP Port of the camera in the columns of External Port and Internal Port. Example: 2000 Fill in this section with the LAN IP of the camera; we would enter “100” for our example. Assign a name for the port forward setting here Figure 2.11 First method : Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org.
www.foscam.com Step 1 Step 2 Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname. DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server.
www.foscam.com 3) rtsp://:123@192.168.1.11:88/videoMain 4) rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media Open Network Stream option, then enter the URL into VLC. Figure 2.13 Figure 2.14 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.15 Figure 2.16 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.
www.foscam.com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window 1 2 3 4 Figure 3.1 Please check the login window above, it was divided to 5 sections from no. 1 to 4.
www.foscam.com You can select the language you need via click on the language dropdown list to switch. Section 4 Login the camera Click Login button and you will see the surveillance windows. Figure 3.2 3.2 Surveillance Window 1 2 8 3 4 5 6 7 Figure 3.3 Section1 9 FOSCAM Logo/ LiveVideo / Settings/Playback buttons Shenzhen Foscam Intelligent Technology Co.
www.foscam.com : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings. Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 4.2.5). Figure 3.
www.foscam.com resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. 3) Maximum frame rate When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.
www.foscam.com 5----- Up-Left control button 7----- Down-Left control button 6------ Up-Right control button 8----- Down-Right control button Click this button and go to center Section5 Cruise / Preset settings Cruise Settings The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right. : Start cruise. : Stop cruise.
www.foscam.com IPCAM supports 16 preset positions, which is considered enough for DIY home & small business surveillance market The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions. Add Click this icon to save the position you need the camera to remember Delete GO Select one preset position and click this button to delete it.
www.foscam.com Section8 OSD If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.
www.foscam.com Figure 3.6 Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality . Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.
www.foscam.com Figure 3.8 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.
www.foscam.com 4.1.1 Device Information Figure 4.1 Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic Settings and go to Camera name panel where you can change your camera name. The default device name is anonymous. Camera ID: Display the wired MAC address of your camera. For example Device ID is HJYFI9828W03, the same MAC ID sticker is found at the bottom of the camera. Camera Time: The system time of the device.
www.foscam.com Figure 4.2 4.1.3 Session Status Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click the page number and go to the corresponding page to see more logs Fill in one page number, click Go button and go to the corresponding page Figure 4.4 Reboot the camera and clear the log records. 4.2 Basic Settings This section allows you to configure your camera’s Name, Time, User account and Multi-Camera. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes.
www.foscam.com Figure 4.6 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Please select the date and time format.
www.foscam.com Figure 4.7 How to change the password of administrator? Firstly, select the account of administrator, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. Figure 4.8 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.9 Figure 4.10 Delete :Select the account which you want to delete, then click Delete button to take effect. Note: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.2.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time.
www.foscam.com 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically 3 Click Add to take effect 2 Enter the User name and password of the 2nd camera Figure 4.11 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.12 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.13 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.14 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.3) Login to the first camera using a DDNS domain name and port. Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port Figure 4.
www.foscam.com 1 2 3 4 5 Figure 4.16 1----- The camera model: MJ or H264. 2----- The 2nd camera’s name 3----- Fill in the 2nd camera’s DDNS host not LAN IP 4 ---- Enter the 2nd camera’s user name and password 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.17 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 4.18 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.3 Network This section will allow you to configure your camera’s IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. 4.3.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Figure 4.19 Changing settings here is the same as using the IP Camera Tool. (Figure 4.20/4.21) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
www.foscam.com Figure 4.20 Figure 4.21 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.3.2 Wireless Settings Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.” Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list (Figure 4.21). Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Figure 4.
www.foscam.com 2 Enter the password of your router 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 4.23 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection.
www.foscam.com Figure 4.24 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. Figure 4.25 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port no.
www.foscam.com Click here to register Figure 4.26 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.27 Figure 4.28 Please create the domain name step by step according to instructions on www.no-ip.
www.foscam.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server.. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.
www.foscam.com Assign a name as you like here Fill the Media Port no. of the camera on the column of External Port and Internal Port Figure 4.29 ③ Use domain name to access the camera via internet After the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 2000 for example, the accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:2000 4.3.5 UPnP Figure 4.
www.foscam.com Figure 4.30b The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 4.29). 4.3.6 Port This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access the camera and view the video, the HTTP Port must both be configured correctly. HTTP port: By default, the HTTP port is set to 88.
www.foscam.com Select which camera you’d like to change the port for, and right click Figure 4.32 Modify the Http Port. Enter the Username and password, click OK. Figure 4.33 Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool.
www.foscam.com Figure 4.34 Note: If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. Sometimes you need to add the url to the Trusted Sites. Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Click here to add camera’s url Figure 4.
www.foscam.com Enter the camera’s url Figure 4.36 For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.37 Click View Certificates, and go to Servers option. Figure 4.38 Go to Add Exception panel. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Enter the camera’s url , here take https://192.168.8.129:443 for example Click this button to add it Figure 4.39 ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. 4.3.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured.
www.foscam.com 5 1 2 6 3 4 Figure 4.40 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
www.foscam.com Test result Figure 4.41 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. Figure 4.42 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server.
www.foscam.com 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.3.8 FTP Settings If you want to upload record files and images to your FTP server,you can set FTP Settings. Figure 4.43 Figure 4.44 FTP server: If your FTP server is located on the LAN, you can set as Figure4.43.
www.foscam.com 4.4 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings. 4.4.1 Video Settings Figure 4.45 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports three types: 720P, 960P, VGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth.
www.foscam.com Figure 4.46 Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video, Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.4.3 Privacy Zone This page is used to set some mask as privacy zone on the video. Figure 4.47 Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video.
www.foscam.com The mask area Figure 4.48 Click Back button and return to the OSD page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: Figure 4.49 4.4.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.50 Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Save To: FTP or SD Card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. If select SD Card as the save path, make sure the camera has inserted in the SD card. 4.5 Alarm 4.5.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP.
www.foscam.com Step 01: Enable Motion detection Step 02: Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 03: Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time. Step 04: Select the alarm indicator When the motion has been detected, the alarm status will turn to Detect alarm. Figure 4.
www.foscam.com D Record If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record—> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm Record page and change the alarm time settings.
www.foscam.com Click this button and select all time range Figure 4.54 ② Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Figure 4.55 ③ Press the left mouse and drag it on the time boxes, you can select the serial area, Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.56 Step 07: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.5.2 IO Alarm This IP camera provides a I/O alarm terminal block which is used to connect to external input / output device.
www.foscam.com Figure 4.57 There is an IO alarm input/output lines in the FOSCAM camera tails, as shown in Figure 4.58. Enable IO alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports: Port 1 and port 2 indicate IO alarm input Port 3 and port 4 indicate IO alarm output Figure 4.58 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Setting IO alarm On the IO page, Enable the I/O alarm, select the “Send E-mail”and ”Snapshot” before you have configured the mail and FTP. 可选项 Click this button and select all time range. Figure 4.59 If an IO alarm is triggered and IO alarm output device will always alarm (sound alarm is issued a warning sound, alarm lights in flash etc.). Click "Clear IO alarm output" , the alarm output device will stop alarming.
www.foscam.com Figure 4.60 Note: motion detection alarm can also be triggered IO alarm output. Figure 4.61 4.6 Record 4.6.1 Storage Location On this page you can change the manually recording storage path, the default storage path is D:\ipc. Figure 4.62 4.6.2 Local Alarm Location On this page you can enable local alarm record, and select the local alarm record time. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.63 4.7 PTZ This page will allow you to change the pan/tilt speed and do cruise tracks settings. 4.7.1 Pan/Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button . Figure 4.64 4.7.2 Cruise Settings This section explains how to add/ delete/ alter one cruise track. There are two default cruise tracks: Vertical and Horizontal.
www.foscam.com All preset positions Figure 4.65 Figure 4.66 Add: Add one cruise track. Delete: Select one cruise track and delete it. How to do add cruise tracks ? Firstly, Click Add button and enter a descriptive name to identify the cruise track Secondly: On the lower left of the page, you can see all preset points you have added. Select one preset point and click Add button, you can see the preset point has been added to the cruise track on the cruise track page.
www.foscam.com The new added track name Here you can see the preset point has been added to one track 1 Select one preset point 2 Click Add button Figure 4.67 Thirdly: Click OK button and the cruise track will take effect. You can add other cruise track as the same method. For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the surveillance window, the camera moves as the following track: upright then Right Most last downleft.
www.foscam.com Figure 4.69 There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Figure 4.70 Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click delete. Move up/ down: Select one cruise track, adjust the order of preset points in one cruise track.
www.foscam.com 4.7.3 Start-Up Options Here section will allow you to set the stop position after the camera reboots. It supports three modes: No self test, Goto home position and Goto preset point. No self test: When rebooting, the camera will not pan / tilt. Goto home position: When rebooting, the camera will pa Providing Central Management Software to manage or monitor multi-cameras n / tilt and stops at center. Goto Preset point: Select one preset position and save it.
www.foscam.com Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.
www.foscam.com Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Figure 4.74 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.75 Enter the User name and password Figure 4.
www.foscam.com 1) Before upgrade the firmware, please unplug the SD card and reboot the camera, don’t upgrade the firmware in WAN through the web UI, or else the upgrade process may be failed. 2) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. 3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file.
www.foscam.com network connections. 5.1.1 How to download and installl the ActiveX for Firefox users For the first time login the camera, it may prompt you to download plugin. Click here to download the plugin Figure 5.1 Drag the download file to Firefox web page and it will prompt you to Install it. Click Install Now Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 5.2 Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance window NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen. Please change another port number to try. Make sure all firewall or antivirus software on your computer does not block the active download and installation.
www.foscam.com Go to Extensions page Figure 5.4 Click Add button to install the Plugins. Click Add button to install the plugin Figure 5.5 Reboot the browser and relogin the camera, you will see the surveillance window. 5.1.3 I have forgotten the administrator password To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password will return to the factory default administrator username and password. Please power on the camera before reset Default administrator username: admin Default administrator password: No password 5.1.
www.foscam.com Figure 5.6 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 8000. Figure5.7 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 5.1.
www.foscam.com 5.1.8 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with router’s security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router(Figure 4.29). 5.1.
www.foscam.com Aperture F1.6 Angle of View 70° maximum Image Compression H.264 Image Frame Rate 30fps maxmium, downward adjustable Resolution Video Audio (1.
www.foscam.com Attention: Power adapter should be used between -20℃-40℃, and 20%-90% relative humidity. 5.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement FCC Caution Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
www.foscam.com In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. 5.5 WARRANTY ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller.
www.foscam.com Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.
www.foscam.com Shipping Fee If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase. During replacement limit, if customers ask for replacement due to the product does not fit for customer’s personal expectation, customers should responsible for both shipping fee.
www.foscam.com 6 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com Shenzhen Foscam Intelligent Technology Co.