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www.foscam.com Table of Contents 1 Overview............................................................................................................................................................................. 1 1.1 Key Features...........................................................................................................................................................1 1.2 Read Before Use....................................................................................................
www.foscam.com 1 Overview FOSCAM FI9828W and FI9828P are an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*960. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet. FI9828P supports P2P function.
www.foscam.com Supports multiple network protocols: HTTP /HTTPS /RTSP / TCP/IP / UDP/ FTP/ DHCP/ DDNS/ UPNP /ONVIF Providing Central Management Software to manage or monitor multi-cameras 1.2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation.
www.foscam.com Infrared Led Infrared Led Infrared LED: 21 IR LEDs, night visibility up to 20 meters LENS: CMOS sensor with zoom lens Back View Antenna WIFI Antenna: Wireless Antenna Interface View Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 1) I/O alarm terminal block This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin(there are four number in the terminal block from NO. 1 to NO. 4) definitions are descripted below: 1– input 2- input 3- output 4- output This camera supports I/O alarm, you can go to Settings – Alarm – I/O page to configure it. 2) Audio output interface The jack is used to plug external speakers.
www.foscam.com 4) Audio input interface The jack is used to plug external microphone. 5) LAN 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices, such as hub, router, etc. 6) Reset button Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password.
www.foscam.com 2 Access the IP Camera This chapter explains how to access the camera through browser and RTSP player. 2.1 Access the Camera in LAN This camera supports HTTP and HTTPS protocols, you can access the camera by two ways. (1) http:// LAN IP + HTTP Port NO. Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in the network cable. Double click the IP address of the camera; your default browser will open to the camera login page.
www.foscam.com webpage at this address will show you the current WAN IP. Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 NOTE : Make sure port forwarding is successful. You can do port forwarding two ways. 1. Login to your router to enable the “UPNP” function.
www.foscam.com IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. 2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by factory default. Select Yes and click Save. Click Enable DDNS and click Save. The content in the Manufacture’s DDNS column is the domain name of your camera. 3. You can see the port of your camera here.
www.foscam.com 4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise, you need to select one of the following methods to configure port forwarding on your router. For these steps, we will be using the TP-LINK brand wireless router as an example. If there is a UPnP function in your router： Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled.
www.foscam.com Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.3 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted. user name & password:The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address.
www.foscam.com Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.4 IP camera connection to the server Device supports ONVIF2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.
www.foscam.com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window 1 2 3 4 Section 1 Enter the User name and password The default administrator username is admin with a blank password, please reset the password at first using and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change).
www.foscam.com 3.2 Setup Wizard After logging in for the first time, you will go to “Setup Wizard”automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format and so on. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.3 Surveillance Window Section 1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window Shenzhen Foscam Intelligent Technology Co.
www.foscam.com : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings. Section 2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 4.2.5).
www.foscam.com you can adjust the focus distance to the target object size, access to high-definition screen. “focus” You can manually adjust the focus by clicking on the button Section 4 or .
www.foscam.com : Start cruise. : Stop cruise. If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel. How to do cruise? Firstly: Select one track in the track dropdown list Select one of these Secondly: Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising.
www.foscam.com dropdown list, and click go Section 6 button, the camera will go to the preset position. Guard Position After setting the guard position, your camcorder will automatically return to the guard position within a predetermined time (manually setting) when it stops moving (manually or cruise). You could refer to the following method in chapter 4.7.4 ( Guard Position Settings).
www.foscam.com 1 2 3 4 5 6 7 1----- Play Click it to play the video of the camera 2----- Stop Click it to stop the video of the camera 3----- Talk Click the button and the icon will become to , then talk to the microphone that connected with PC, people around the camera can here your voice. Click the icon again and stop talking. 4----- Audio Click this icon, the icon will become to you can hear the sound around the camera by the earphone or speakers that connected with PC.
www.foscam.com Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality . Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.
www.foscam.com Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.
www.foscam.com Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and adjust the time. System Firmware version: Display the System Firmware version of your camera. App Firmware version: Display the application firmware version of your camera. Web version: Display the web UI version of your camera Plug-in version: Display the plug-in version of your camera 4.1.
www.foscam.com Click the page number and go to the corresponding page to see more logs. Fill in one page number, click Go button and go to the corresponding page. Reboot the camera and clear the log records. 4.2 Basic Settings This section allows you to configure your camera’s Name, Time, User account and Multi-Camera. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters.
www.foscam.com Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Please select the date and time format.
www.foscam.com How to change the password of administrator? Firstly, select the account of administrator, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Delete ：Select the account which you want to delete, then click Delete button to take effect. Note: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.2.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time.
www.foscam.com 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 2 Enter the User name and password of the 2nd camera. 3 Click Add to take effect. Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.3) Login to the first camera using a DDNS domain name and port. Use DDNS domain name and port to login. Make sure each camera you need add could login with DDNS name and port. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. 1 2 3 4 5 1---- The camera model: MJ or H264. 2---- The 2nd camera’s name 3---- Fill in the 2nd camera’s DDNS host not LAN IP 4---- Enter the 2nd camera’s user name and password 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP.
www.foscam.com Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.3 Network This section will allow you to configure your camera’s IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. 4.3.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Changing settings here is the same as using the IP Camera Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
www.foscam.com If you don’t know the DNS server, you can use the same settings as the Default Gateway. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.3.2 Wireless Settings Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.” Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list. Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10.
www.foscam.com 2 Enter the password of your router. 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection.
www.foscam.com 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port NO.
www.foscam.com Firstly: Login on www.no-ip.com and click No-IP Free to register. Click here to register Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please Shenzhen Foscam Intelligent Technology Co.
www.foscam.com click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Please create the domain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from Shenzhen Foscam Intelligent Technology Co.
www.foscam.com www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server.. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.
www.foscam.com 4.3.5 UPnP The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router. 4.3.6 Port This camera supports HTTP Port.
www.foscam.com address, and click on ”Network Configuration”, this brings up the network configuration box as shown in following figures. Select which camera you’d like to change the port for, and right click. Modify the Http Port. Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed.
www.foscam.com Note: If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port Sometimes you need to add the url to the Trusted Sites. Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Click here to add camera’s url.
www.foscam.com Enter the camera’s url. For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click View Certificates, and go to Servers option. Go to Add Exception panel. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Enter the camera’s url , here take https://192.168.8.129:443 for example. Click this button to add it. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535 (except 0 and 65534). But make sure they can not be conflict with other existing ports. 4.3.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 1---- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
www.foscam.com Test result If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server.
www.foscam.com 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.3.8 FTP Settings If you want to upload record files and images to your FTP server，you can set FTP Settings. Figure a Figure b FTP server: If your FTP server is located on the LAN, you can set as Figure a.
www.foscam.com 4.3.9 P2P (For FI9828P) Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you need to open the P2P function of the IP Camera at “Settings --> Network --> P2P.” Search and install Foscam Viewer on Google Play and APP Store for for Android and iOS devices. If you want to know more details of the iOS APP or Android APP, see the iOS App User Manual or Android APP User Manual.
www.foscam.com 4.4.1 Video Settings Stream type: There are four types to identify different streams you have set. Resolution: The camera supports three types: 720P, 960P, VGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth.
www.foscam.com Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.4.3 Privacy Zone This page is used to set some mask as privacy zone on the video. Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video.
www.foscam.com The mask area. Click Back button and return to the OSD page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.4.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Alarm Pictures Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically.
www.foscam.com 4.5 Alarm 4.5.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. To enable motion detection, follow the steps below: Step 01: Enable Motion detection Step 02: Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera Shenzhen Foscam Intelligent Technology Co.
www.foscam.com will be more easily alarmed. Select one motion sensitivity. Step 03: Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time. Step 04: Select the alarm indicator When the motion has been detected, the alarm status will turn to Detect alarm.
www.foscam.com is triggered again after alarm interval, IO alarm output device will be restart. Step 05: Set detect area Click set detect area and it pop up a window, then you can draw the detection area. Click OK button after settings. When something moving in the detection area, the camera will alarm. Step 06: Alarm Schedule ① Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red.
www.foscam.com Click this button and select all time range. ② Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. ③ Press the left mouse and drag it on the time boxes, you can select the serial area, Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Step 07: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.5.2 IO This IP camera provides a I/O alarm terminal block which is used to connect to external input / output device.
www.foscam.com alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports: Port 1 and port 2 indicate IO alarm input Port 3 and port 4 indicate IO alarm output Setting IO alarm On the IO page, Enable the I/O alarm, select the “Send E-mail”and ”Snapshot” before you have configured the mail and FTP. Click this button and select all time range.
www.foscam.com sound, alarm lights in flash etc.). Click "Clear IO alarm output" , the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart. Note: motion detection alarm can also be triggered IO alarm output. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.6 Record 4.6.1 Storage Location On this page you can change the manually recording storage path, the default storage path is D:\ipc. 4.6.2 Alarm Recording 4.6.3 Local Alarm Recording On this page you can enable local alarm record, and select the local alarm record time. 4.6.4 Schedule Recording On this page you can enable schedule record. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.6.5 SD Card Management This camera supports SD Card and the max size of SD card must be under 32G. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Go to the SettingsStatusDevice Status page, you can see the SD card status. The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically.
www.foscam.com 4.7 PTZ This page will allow you to change the pan/tilt speed and do cruise tracks settings. 4.7.1 Pan/Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button. 4.7.2 Cruise Settings This section explains how to add/ delete/ alter one cruise track. Cruise Time: Select the time from dropdown list. There are two default cruise tracks: Vertical and Horizontal.
www.foscam.com Add: Add one cruise track. Delete: Select one cruise track and delete it. How to do add cruise tracks ? Firstly, Click Add button and enter a descriptive name to identify the cruise track Secondly: On the lower left of the page, you can see all preset points you have added. Select one preset point and click Add button, you can see the preset point has been added to the cruise track on the cruise track page. You need to add two or more preset points to the cruise track.
www.foscam.com The cruise tracks have added to the “track 1”. After add the cruise track, back to the surveillance window, click Cruise, her you can see all cruise tracks you have added. There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click delete. Move up/ down: Select one cruise track, adjust the order of preset points in one cruise track. Attention: Considering the life time and thermal issue of the motor, it’s not recommend to do long-time cruise. 4.7.3 Start-Up Options Here section will allow you to set the stop position after the camera reboots.
www.foscam.com Then go to the “Settings” page to set time (min): 4.8 Firewall This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.
www.foscam.com 4.9.2 System Upgrade Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Enter the User name and password. CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: 1) Before upgrade the firmware, please reboot the camera, don’t upgrade the firmware in WAN through the web UI, or else the upgrade process may be failed. 2) Please ensure you have download the correct firmware package for your camera before upgrading.
www.foscam.com 4.9.4 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera.. 4.9.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. 5 Phone Apps FOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere...... anytime.
www.foscam.com 6 Appendix 6.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 6.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co.
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www.foscam.com 6.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 6.1.3 I have forgotten the administrator password To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds. Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password will return to the factory default administrator username and password. Please power on the camera before reset Default administrator username: admin Default administrator password: No password 6.1.
www.foscam.com (1) Please add the camera as a trusted site to resolve this issue. The steps are IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd (2) Open IE browser, then right click, select “Run as administrator” 6.1.5 Subnet doesn’t match Check whether your ipcamera in the same subnet of your computer. The step is Control Panel Network ConnectionsDbclick Local Area Connections Choose General Properties. Check subnet mask, IP address and gateways.
www.foscam.com Don’t use port 8000. NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 6.1.7 Can’t access IP camera in internet There are some reasons: 1、ActiveX controller is not installed correctly 2、The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again.
www.foscam.com 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default admin username: admin with a blank password 6.3 Specifications ITEMS Image Sensor Lens FI9828P Sensor High Definition Color CMOS Sensor Display Resolution 1280 x 960 (1.3 Megapixel) Min. Illumination 0 Lux (With IR Illuminator) Lens Type Glass Lens focal length f:3.7~14.
www.foscam.com Wireless Standard IEEE802.11b/g/n Data Rate IEEE802.11b: 11Mbps(Max.); IEEE802.11g: 54Mbps(Max.); IEEE802.11n: 150Mbps(Max.). Wireless Security WEP, WPA, WPA2 Network Protocol IP、TCP、UDP、HTTP、HTTPS、SMTP、FTP、DHCP、DDNS、 UPnP、RTSP Remote Access P2P(FI9828P), DDNS Operating System Microsoft Windows XP, Vista, 7, 8; Mac OS; iOS、Android Browser Microsoft IE7 and above version or compatible browser; Mozilla Firefox; Google Chrome; Apple Safari.
www.foscam.com 6.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. This device may not cause harmful interference This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
www.foscam.com then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications. If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask for return/replacement/repair service.
www.foscam.com We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered. Our technicians will test the product before send out the replacement, any other demand for more than two times replacement for the same product during replacement limit will be rejected. Replaced products are warranted from the balance of the former warranty period.
www.foscam.com customers. Limitation of Liability FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller promised some extra commitment or warranty; please ask for written documents to protect your rights and interests. FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their refund/return policy.
FCC Warning Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
