User Manual Model: FI9818W V2 Indoor HD Pan/Tilt Wireless IP Camera Black White
www.foscam.com Table of Contents 1 Overview.................................................................................................................................................. 1 1.1 Key Features ................................................................................................................................. 1 1.2 Read Before Use ........................................................................................................................... 2 1.3 Package Contents ...
www.foscam.com 1 Overview FOSCAM FI9818W V2 is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet. With flexible 300-degree pan and 120-degree tilt, FI9818W V2 gives users more comprehensive control over a monitored site. The FI9818W V2 supports the industry-standard H.
www.foscam.com to manage and monitor multiple cameras Support record schedule 1.2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. 1.
www.foscam.com LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply Power Light: If the power adapter works well, the light will turn on. Network Light: The LED will blink when power and network cable are plugged in Audio Input: This jack is used to plug an external microphone Audio Output: This jack is used to plug an external speaker Bottom View 1.Mounting Port 2.Reset Button 3.Product Label 5.SN Label 4.WI-FI Module Label Figure 1.3 1.Mounting Port: Port for mounting bracket 2.
www.foscam.com Figure 2.1 Double click the IP address of the camera; your default browser will open to the camera login page. (2) https:// LAN IP + HTTPS Port NO. The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port. Go to Settings - Network - Port panel , you can see and change the http and https port no. Figure 2.
www.foscam.com Figure 2.4 For Firefox, you can add the trusted as the following way: Tools --Options -- Advanced -- View Certificates -- Servers Figure 2.5 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click View Certificates, and go to Servers option. Figure 2.6 Go to Add Exception panel. Figure 2.7 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number. How to Obtain the WAN IP address from a public website ？ To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.
www.foscam.com Login to your router to enable the “UPNP” function. You can then login to the camera as administrator, choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP Successful” on the Status page. Do port (HTTP port and Media port) forwarding manually. If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had set earlier to your router’s port forwarding settings.
www.foscam.com Figure 2.9 Figure 2.10 Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000.
www.foscam.com Figure 2.11 What is Port forwarding? If you have never done port forwarding before, you can open and view the following link to understand the basic concept. Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world. Every router automatically blocks any incoming connections for safety purposes.
www.foscam.com Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it. For example, we can use test09.myfoscam.org. In the camera, click Settings at the top, click “Network” on the left, then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of your camera. Figure 2.
www.foscam.com and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. 2.3 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted. user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address.
www.foscam.com Figure 2.14 Figure 2.15 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 2.16 Figure 2.17 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.4 IP camera connection to the server Device supports ONVIF 2.2.
www.foscam.com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window Figure 3.1 Please check the login window above, it was divided to 4 sections from no. 1 to 4.
www.foscam.com Figure 3.2 3.2 Surveillance Window 1 2 8 3 4 5 6 7 Figure 3.3 Section 1 9 FOSCAM Logo/ Live Video / Settings/Playback buttons Shenzhen Foscam Intelligent Technology Co.
www.foscam.com : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings. Section 2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting. Figure 3.
www.foscam.com There are two resolutions, the bigger one is 720P, and the smaller one (VGA) is 640x480 pixels. The bigger the resolution is , the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. 3) Maximum frame rate When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited.
www.foscam.com Click this button and go to center Section 5 Cruise / Preset settings Cruise Settings The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right. : Start cruise. : Stop cruise. If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel. How to do cruise? Firstly: Select one track in the track dropdown list Select one of these .
www.foscam.com IPCAM supports 16 preset positions, which is considered enough for DIY home & small business surveillance market The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions. Click this icon to save the position you need the camera to remember Add Select one preset position and click this button to delete it.
www.foscam.com Section 8 OSD If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.
www.foscam.com Figure 3.6 Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality . Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom up: Select it and you can see a bigger screen than before.
www.foscam.com 4.1.1 Device Information Figure 4.1 Camera Model: The camera model NO. Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic Settings and go to Camera name panel where you can change your camera name. The default device name is anonymous. Camera ID: Display the wired MAC address of your camera. For example Device ID is 000C5D00008, the same MAC ID sticker is found at the bottom of the camera.
www.foscam.com Figure 4.2 4.1.3 Session Status Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click the page number and go to the corresponding page to see more logs. Fill in one page number, click Go button and go to the corresponding page. Figure 4.4 Reboot the camera and clear the log records. 4.2 Basic Settings This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device. 4.2.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. Figure 4.
www.foscam.com Figure 4.6 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Note select the date and time format.
www.foscam.com Figure 4.7 How to change the password? Firstly, select the account which you want to change the password, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. Figure 4.8 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.9 Figure 4.10 Delete ：Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ? Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.11 4.2.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time.
www.foscam.com Figure 4.12 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Figure 4.13 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.14 Figure 4.15 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.4) Login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Use DDNS domain name and port to login . Figure 4.16 Make sure each camera you need add could login with DDNS name and port . Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 4.16) Figure 4.17 1----- The camera model: MJ or H264.
www.foscam.com Figure 4.18 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 4.19 4.3 Network This section will allow you to configure your camera’s IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.3.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Figure 4.20 Changing settings here is the same as using the IP Camera Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
www.foscam.com Set the same Subnet Mask and gateway of the camera with your PC . There are two DNS servers . You can set any of them . Same with gateway is also OK . Figure 4.22 If you don’t know the DNS server, you can use the same settings as the Default Gateway. 4.3.2 Wireless Settings Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.
www.foscam.com Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Figure 4.23 Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically. You will only need to fill in the password of your network.
www.foscam.com 2 Enter the password of your router . 1 Click the SSID of your router and the relevant information will be filled in the fields automatically . Figure 4.24 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection.
www.foscam.com WPS Button Figure 4.25 Step 2) Press the WPS button on your router within 60 seconds. The WPS button is usually on the back or side of your router. On some routers, you may need to log in to the web interface and click on an on-screen button to activate the WPS feature. If you are not sure where the WPS buttons is on your router, please refer to your router’s User Manual. The camera will automatically create a secure wireless connection to your router.
www.foscam.com 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. Figure 4.27 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port no.
www.foscam.com Figure 4.28 Figure 4.29 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Secondly: Login the link with the registered username and password to create your domain name. Figure 4.30 Figure 4.31 Please create the domain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
www.foscam.com Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective. Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful.
www.foscam.com 4.3.5 UPnP Figure 4.33 The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: Figure 4.34 The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router . 4.3.6 Port This camera supports HTTP Port.
www.foscam.com Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.36 and 4.37. Figure 4.36 Figure 4.37 Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes. Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed.
www.foscam.com Figure 4.38 Note: Http port and Media port must be different. If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. Sometimes you need to add the url to the Trusted Sites. Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button.
www.foscam.com Enter the camera’s url . Figure 4.40 For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.41 Click View Certificates, and go to Servers option. Figure 4.42 Go to Add Exception panel. Enter the camera’s url , here take https://192.168.8.129:443 for example . Click this button to add it . Figure 4.43 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. RTSP function RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted. user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address.
www.foscam.com Figure 4.45 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 4.46 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 4.47 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 4.3.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured.
www.foscam.com Figure 4.48 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
www.foscam.com Test result Figure 4.49 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. Figure 4.50 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.3.
www.foscam.com If you have an FTP server which you can access on the internet. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.4 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings. 4.4.
www.foscam.com Figure 4.54 Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video, Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.4.3 Privacy Zone This page is used to set some mask as privacy zone on the video. Figure 4.55 Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video.
www.foscam.com Click Back button and return to the OSD page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: Figure 4.57 4.4.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Figure 4.58 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. Enable timing to capture To enable capture interval, follow the steps below: 1 Select Enable Motion detection 2 Capture interval:The interval time between two captures.
www.foscam.com To enable motion detection, follow the steps below: 1 Enable Motion detection 2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. 3 Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.
www.foscam.com Figure 4.60 Step 06: Alarm Schedule ① Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range Figure 4.61 ② Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE Shenzhen Foscam Intelligent Technology Co.
www.foscam.com turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Figure 4.62 ③ Press the left mouse and drag it on the time boxes, you can select the serial area. Figure 4.63 Step 07: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.
www.foscam.com Figure 4.64 Recording Location : FTP. When the camera alarmed, it will store the alarm files to FTP. Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord. 4.6.2 Local Alarm Record This page you can enable the local alarm record and Local Alarm record time. Figure 4.65 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.6.3 Record Schedule Figure 4.66 Scheduled recording only supports video saved to FTP server. You can refer to "alarm schedule." in " 4.5 Alarm" about editing the time of recording Schedule. 4.7 PTZ This page will allow you to change the pan/tilt speed and do cruise tracks settings. 4.7.1 Pan & Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button . Figure 4.67 4.7.
www.foscam.com Figure 4.68 Figure 4.69 Add: Add one cruise track. Delete: Select one cruise track and delete it. How to do add cruise tracks ? Firstly, Click Add button and enter a descriptive name to identify the cruise track Secondly: On the lower left of the page, you can see all preset points you have added. Select one preset point and click Add button, you can see the preset point has been added to the cruise track on the cruise track page.
www.foscam.com Figure 4.70 Thirdly: Click OK button and the cruise track will take effect. You can add other cruise track as the same method. For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the surveillance window, the camera moves as the following track: upright then Right Most last downleft. Figure 4.71 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com After add the cruise track, back to the surveillance window, click Cruise, her you can see all cruise tracks you have added. Figure 4.72 There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Figure 4.73 Add: Select one preset points and add it to the selected cruise track. Delete: Select one preset points you have added to one cruise track, click delete.
www.foscam.com 4.7.3 Start-Up Options Here section will allow you to set the stop position after the camera reboots. It supports three modes: No self test, Goto home position and Goto preset point. No self test: When rebooting, the camera will not pan / tilt. Goto home position: When rebooting, the camera will pa Providing Central Management Software to manage or monitor multi-cameras n / tilt and stops at center. Goto Preset point: Select one preset position and save it.
www.foscam.com 4.9 System In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. 4.9.1 Back-up& Restore Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Figure 4.76 4.9.
www.foscam.com Figure 4.78 Figure 4.79 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: Before upgrade the firmware, don’t upgrade the firmware in WAN through the web UI, or else the upgrade process may be failed. Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.
www.foscam.com 4.9.3 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera. Figure 4.80 4.9.4 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.81 5 APPENDIX 5.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly.
www.foscam.com Click here to download the plugin . Figure 5.1 Drag the download file to Firefox web page and it will prompt you to Install it. Click Install Now . Figure 5.2 Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance window Shenzhen Foscam Intelligent Technology Co.
www.foscam.com NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen. Please change another port number to try. Make sure all firewall or antivirus software on your computer does not block the active download and installation. If you are unable to run the ActiveX control, try shutting down the firewall or antivirus program. 5.1.
www.foscam.com Go to Extensions page Figure 5.4 Click Add button to install the Plugins. Click Add button to install the plugin Figure 5.5 Reboot the browser and relogin the camera, you will see the surveillance window. 5.1.3 I have forgotten the administrator password To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds.
www.foscam.com factory default administrator username and password. Please power on the camera before reset Default administrator username: admin Default administrator password: No password 5.1.4 Camera can not record when I click Record button or I can’t change the manually record path When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer.
www.foscam.com Figure 5.6 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 88. Figure 5.7 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 5.1.
www.foscam.com 5.1.8 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with router’s security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router (Figure 4.30). 5.1.
www.foscam.com Video Audio Communication Power Environment PC Requirements Flip Mirror Images Vertical / Horizontal Light Frequency 50Hz, 60Hz Video Parameters Brightness, Contrast Input Built-in Microphone Output Built-in Speaker,with a audio jack Audio Compression H.264 Ethernet One 10/100Mbps RJ-45 Supported Protocol HTTP,FTP,TCP/IP,UDP,SMTP,DHCP,PPPoE,DDNS,UPnP,GPRS,ON VIF Wireless Standard IEEE 802.11b/g/n Data Rate 802.11b: 11Mbps(Max.) 802.11g: 54Mbps(Max.) 802.
www.foscam.com IMPORTANT NOTE: Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
www.foscam.com FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories. Limited Hardware Warranty FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM. This limited hardware warranty does not cover: Software, including the software added to the products through our factory-integration system, software that included in the CD,etc.
www.foscam.com Warranty is void if purchase from unauthorized distributor or reseller. Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered with. Warranty is void for mishandling, improper use, or defacing the product. Abuse firmware upgrade without the authorized technician’s guidance. Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packaging when returned for RMA purposes.
www.foscam.com achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability. All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited., registered in the U.S. and other countries.
