User Manual HD Wireless IP Camera Model:FI9803W
www.foscam.co m www.foscam.com Table of Contents Table of Contents.................................................................................................................................................................. 1 1 Overviews............................................................................................................................................................................. 3 1.1 Key Features.............................................................................
www.foscam.co m www.foscam.com 4.3.9 P2P ............................................................................................................................53 4.4 Video........................................................................................................................................................................ 53 4.4.1 Video Settings...............................................................................................................................................
www.foscam.co m www.foscam.com 1 Overviews FOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling viewing in High Definition resolution.It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet. FI9803W support the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable network bandwidth.
www.foscam.co m www.foscam.com 1.3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. 1.
www.foscam.co m www.foscam.com 1.5 Physical Description 1.5.1 Front Panel Front Panel for FI9803W 1 2 3 4 Figure 1.2 1 WIFI Antenna: Wireless Antenna (FI9803W) 2 Infrared Lamp Array 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com 1.5.2 Interface 1 2 3 4 5 6 7 Figure 1.3 Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com 2 LAN 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices, such as hub, router, etc. 3 Reset button Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password. 4 Power Interface Connect the external power adapter, request for 12V/2A or 12V/1A power.
www.foscam.co m www.foscam.com 1.5.3 Bottom View There are up to three labels located at the bottom of the camera, this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services. MAC address of wireless connection MAC address of wired connection FOSCAM DDNS Service S/N Sticker of FOSCAM . Figure 1.4 1.
www.foscam.co m www.foscam.com 2 Accessing the Network Camera This chapter explains how to access the network camera through web browsers and RTSP players. 2.1 Access the Camera in LAN This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port No. (1) Http:// LAN IP + Http Port No. Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in the network cable. Figure 2.
www.foscam.co m www.foscam.com Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Figure 2.3 For Firefox, you can add the trusted as the following way: Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Tools ---- Options ---- Advanced --- View Certificates --- Servers Figure 2.4 Click View Certificates, and go to Servers option. Figure 2.5 Go to Add Exception panel. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Enter the camera’s url , here take https://192.168.8.129:443 for example . Click this button to add it . Figure 2.6 2.2 Access the Camera in WAN 2.2.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.
www.foscam.co m www.foscam.com Figure 2.7 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85 NOTE : Make sure port forwarding is successful. You can do port forwarding two ways. 1. Login to your router to enable the “UPNP” function.
www.foscam.co m www.foscam.com 2.2.2 Dynamic IP Addresses DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a fixed host and domain name. This means that even though your WAN IP address is constantly changing, you will have a fixed hostname you can use to access your cameras at all times. You can access the camera directly from the Internet using the hostname and port number. What is the HTTP Port no.
www.foscam.co m www.foscam.com Figure 2.10 What is Port forwarding? If you have never done port forwarding before, you can open and view the following link to understand the basic concept. Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world. Every router automatically blocks any incoming connections for safety purposes.
www.foscam.co m www.foscam.com xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it. For example, we can use cp4911.myfoscam.org. In the camera, click Settings at the top, click “Network” on the left, then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of your camera. Figure 2.12 Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet. Take hostname cp4911.myfoscam.
www.foscam.co m www.foscam.com 2.3 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream The part in the square brackets may be omitted. user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. Videostream:Here support three modes: videoMain, videoSub and audio.
www.foscam.co m www.foscam.com Figure 2.14 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.15 Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Figure 2.16 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE: If you modify the camera’s username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.4 IP camera connection to the server Device supports ONVIF 2.2.
www.foscam.co m www.foscam.com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 3.1 Login Window 1 2 3 4 Figure 3.1 Please check the login window above, it was divided to 4 sections from no. 1 to 4.
www.foscam.co m www.foscam.com 3.2 Modify the Username and Password When you log in for the first time, it will come to the operating of modify the username and password automatically. Figure 3.1 Enter the New Username, New password and Confirm the password. Click Modify button, then you will see the login page again. 3.3 Surveillance Window 1 2 8 3 4 5 6 7 9 Figure 3.3 Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Section1 FOSCAM Logo/ LiveVideo / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings. Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-camera panel. Figure 3.
www.foscam.co m www.foscam.com The lowest resolution is QVGA. The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. 3) Maximum frame rate When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited.
www.foscam.co m www.foscam.com How to do cruise? Firstly: Select one track in the track drop-down list Select one of these Secondly: Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising. Section6 IR LED Lights Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically.
www.foscam.co m www.foscam.com Section7 Image quality settings In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality. Section8 OSD If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time.
www.foscam.co m www.foscam.com 7------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Figure 3.5 Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically.
www.foscam.co m www.foscam.com Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Figure 3.7 NOTES: 1 This camera don’t support Pan/Tilt function, so here cann’t allow to use Screen PTZ. 2 For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com 4 Advanced Camera Settings Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.1.1 Device Information Camera Model: The model of the device. Camera Name: The Device Name is a unique name that you can give to your device to help you identify it.
www.foscam.co m www.foscam.com 4.1.3 Session status Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Click the page number and go to the corresponding page to see more logs . Fill in one page number, click Go button and go to the corresponding page . Figure 4.4 Reboot the camera and clear the log records. 4.2 Basic Settings This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device. 4.2.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes.
www.foscam.co m www.foscam.com Figure 4.6 Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Please select the date and time format.
www.foscam.co m www.foscam.com Figure 4.7 How to change the password? Firstly, select the account which you want to change the password, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. Figure 4.8 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Figure 4.9 Figure 4.10 Delete : Select the account which you want to delete, then click Delete button to take effect. NOTE: The default administrator account cannot be deleted, but you can add other administrator users. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com 4.2.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time.
www.foscam.co m www.foscam.com Figure 4.12 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.13 Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Figure 4.14 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.3.3) Login to the first camera using a DDNS domain name and port. Use DDNS domain name and port to login . Make sure each camera you need add could login with DDNS name and port . Figure 4.
www.foscam.co m www.foscam.com 1 2 3 4 5 Figure 4.16 1----- The camera model: MJ or H264. 2----- The 2nd camera’s name 3----- Fill in the 2nd camera’s DDNS host not LAN IP 4 ---- Enter the 2nd camera’s user name and password 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Figure 4.17 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 4.18 Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com 4.3 Network This section will allow you to configure your camera’s IP, PPOE, DDNS, Wireless Settings, UPnP, Port, Mail Settings and FTP Settings. 4.3.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Figure 4.19 Changing settings here is the same as using the IP Camera Tool.
www.foscam.co m www.foscam.com Figure 4.20 Set the same Subnet Mask and gateway of the camera with your PC . There are two DNS servers . You can set any of them . Same with gateway is also OK . Figure 4.21 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com 4.3.2 Wireless Settings Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen, then click “Wireless Settings.” Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list (Figure 4.31). Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10.
www.foscam.co m www.foscam.com 2 Enter the password of your router . 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 4.23 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network.
www.foscam.co m www.foscam.com Figure 4.24 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. Figure 4.25 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname cp4911.myfoscam.org and HTTP Port no.
www.foscam.co m www.foscam.com User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com Here take www.no-ip.com for example : ① Step 1 Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Click here to register Figure 4.26 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register.
www.foscam.co m www.foscam.com Figure 4.27 Figure 4.28 Please create the domain name step by step according to instructions on www.no-ip.com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server.
www.foscam.co m www.foscam.com Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective. Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful.
www.foscam.co m www.foscam.com 4.3.5 UPnP Figure 4.30 The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: Figure 4.31 The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 4.30). 4.3.
www.foscam.co m www.foscam.com and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.34 and 4.35. Select which camera you’d like to change the port for, and right click . Figure 4.33 Modify the Http Port . Enter the Username and password, click OK. Figure 4.34 Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes.
www.foscam.co m www.foscam.com NOTE: If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. Sometimes you need to add the url to the Trusted Sites, Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Figure 4.
www.foscam.co m www.foscam.com 5 1 2 6 3 4 Figure 4.37 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
www.foscam.co m www.foscam.com Test result . Figure 4.38 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. Figure 4.39 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server.
www.foscam.co m www.foscam.com 8) The server does not support the authentication mode used by the device 4.3.8 FTP Settings If you want to upload record images to your FTP server，you can set FTP Settings. Figure 4.40 Figure 4.41 FTP server: If your FTP server is located on the LAN, you can set as Figure 4.41. If you have an FTP server which you can access on the internet, you can set as Figure 4.42. Port: Default is port 21.
www.foscam.co m www.foscam.com FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.3.9 P2P Access the camera by smart phone (Android or iOS operating system) First of all, you need to open the P2P function of the camera at “Settings-->Network-->P2P.” Figure 4.1 Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices.
www.foscam.co m www.foscam.com Figure 4.42 Stream type: There are four types to identify different streams you have set. Resolution: The camera supports multiple types, For example: 960P, 720P, VGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (Different models support different specific types. ) Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become.
www.foscam.co m www.foscam.com Figure 4.43 Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video, Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video, 4.4.3 Privacy Zone This page is used to add privacy zone on the video. Figure 4.44 There are two options: Yes or NO. Select Yes, then click “Set Privacy Zone” and draw a privacy area on the video, the privacy area will be black on the video.
www.foscam.co m www.foscam.com The privacy zone Figure 4.45 Click OK button and return to the Privacy Zone page, click Save to take effect. Back to the surveillance window, you can see the privacy area as the following picture: Figure 4.46 4.4.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Figure 4.47 Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Alarm Pictures Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP automatically. Enable timing to capture To enable capture interval, follow the steps below: 1 Select Enable timing to capture 2 Capture interval:The interval time between two captures.
www.foscam.co m www.foscam.com Figure 4.48 4.4.6 Lens Distortion Correction On this page you can set the distortion correction. There are three options: Low, Medium, High. Figure 4.49 If you replace the lens, the image has found distortion, uneven and so on, you can modify the Select The Distortion Correction Parameter to calibration images. 4.5 Alarm 4.5.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP.
www.foscam.co m www.foscam.com Figure 4.50 To enable motion detection, follow the steps below: 1 Enable Motion detection 2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. 3 Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.
www.foscam.co m www.foscam.com B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. The alarm email cannot contain the alarm picture if you have not selected Take Snapshot. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel.
www.foscam.co m www.foscam.com 4.6 Record 4.6.1 Storage Location On this page you can change the manually recording storage path, the default storage path is C:\IPCamRecord. Figure 4.61 Recording Location : FTP. Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord. 4.6.2 Alarm Record Figure 4.62 4.6.
www.foscam.co m www.foscam.com 4.6.4 Schedule Recording If your recording Location is FTP, on the page you can configure the schedule record. Figure 4.64 You can select the main stream or sub stream from the drop-down. You can set the store path of the recording file on the Storage Location page. Stream: You can select the main stream or sub stream from the drop-down. You can set the store path of the recording file on the Storage Location page. Click Save button to take effect.
www.foscam.co m www.foscam.com 4.8 Firewall This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Figure 4.
www.foscam.co m www.foscam.com 4.9 System In this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. 4.9.1 Back-up& Restore Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Figure 4.68 4.9.
www.foscam.co m www.foscam.com select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.70 Enter the User name and password . Figure 4.71 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: 1) Don’t upgrade the firmware through the web UI in WAN, or else the upgrade may be failed.
www.foscam.co m www.foscam.com 4.9.3 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. Figure 4.72 4.9.4 Reboot Click Reboot to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.73 5 Operation Example 5.1 Motion Detection Scene Assume that user A use Foscam IP camera FI9804W. He wants to configure the motion detection alarm.
www.foscam.co m www.foscam.com Figure 5.1 2. If you select the Send E-mail on the Motion Detection page, then you need to configure the mail message. Choose Alarm > Motion Detection. The Motion Detection page appears. Configure the mail parameters, as shown in figure 5.2. Figure 5.2 3. If you select the Take Snapshot on the Motion Detection page, you need to configure the capture settings and FTP storage path. Choose Video > Snapshot Settings. The Snapshot Settings window appears.
www.foscam.co m www.foscam.com Figure 5.3 Choose Network > FTP Settings. The FTP Settings page appears. Configure the parameters, as shown in figure 5.4. Figure 5.4 5.2 Modify the Camera Name and Time on the video Scene Assume that user A need to modify the camera name and time upper left corner of the video. Procedure 1. Choose Basic Setting > Camera Name. The Camera Name page appears. Configure the parameters, as shown in figure 5.5. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Figure 5.5 2. Choose Basic Setting > Camera Time. The Camera Time page appears. Configure the parameters, as shown in figure 5.6. Figure 5.6 6 Phone APPs FOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere...... anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.
www.foscam.co m www.foscam.com 7 APPENDIX 7.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 7.1.1 How to download and install the ActiveX for Firefox users For the first time login the camera, it may prompt you to download plugin . Click here to download the plugin. Figure 7.
www.foscam.co m www.foscam.com Click Install Now . Figure 7.2 Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the surveillance window NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen. Please change another port number to try. Make sure all firewall or antivirus software on your computer does not block the active download and installation.
www.foscam.co m www.foscam.com Figure 7.3 Download the plugin and drag it to the Extensions page of Google Chrome. Click Add button to install the plugin . Figure7.4 Click Add button to install the Plugins. Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com Click Add button to install the plugin . Figure 7.5 Reboot the browser and re-login the camera, you will see the surveillance window. 7.1.3 I have forgotten the administrator password To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory default.
www.foscam.co m www.foscam.com no video image. You can resolve this problem by this way: Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browser--Tool--Internet Proper--Security--Custom Level--ActiveX control and Plug-ins. Three options of front should be set to be “Enable”, The ActiveX programs read by the computer will be stored.
www.foscam.co m www.foscam.com 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. (Figure6.7) 3 Port forwarding is not successful(Figure4.30) Check these settings and make sure they are correct. 7.1.8 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software.
www.foscam.co m www.foscam.com Figure 7.8 Remove the plug-in on Safari If you need to remove the plug-in from Safari, please open a Finder window. From the Finder menu bar click Go ---> Go to Folder Copy then paste the following: Library/Internet Plug-Ins Click Go then move to the Internet Plug-Ins. Find the fsIPCam.bundle file, and delete it. Camera will prompt you to install the latest one when next logging. Figure7.
www.foscam.co m www.foscam.com Figure 7.10 Remove the plug-in from Firefox If you need to remove the plug-in from Firefox, please open a new tab. Click the Firefox icon on the top right, then go to Add-ons. Find the npIpcam 2.0.1.x, and click the Remove button to delete it. Please follow a restart to take the change effect. Camera will prompt you to install the latest one when next logging. Figure 7.11 Shenzhen Foscam Intelligent Technology Co.
www.foscam.co m www.foscam.com 7.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM DDNS Service Username and password Default admin username: admin with a blank password 7.3 Specification ITEMS Image Sensor Lens Video Network System Requirements Other Features FI9803W Sensor High Definition Color CMOS Sensor Display Resolution 1.0 Megapixels Min.
www.foscam.co m www.foscam.com Power Physical Firewall Supports IP Filtering Reset Reset button is available Power Supply DC 12V/1.0A Power Consumption 5.5 Watts (Max.
www.foscam.co m www.foscam.com 7.4 CE CE Mark Warning This is a Class A product. 7.5 WARRANTY ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end users.
www.foscam.co m www.foscam.com Limited Hardware Warranty FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM. This limited hardware warranty does not cover: Software, including the software added to the products through our factory-integration system, software that included in the CD,etc. Usage that is not in accordance with product instructions. Failure to follow the product instructions.
www.foscam.co m www.foscam.com Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty. Warranty is void if product is damaged due to improper working environment or operation.
www.foscam.co m www.foscam.com 8 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com .
