Troubleshooting Guide

AM100 System Installation and Connection Guide
Version: V1.1
1. Cautions
Please note the following cautions before installation:
Environmental Requirements:
1) Ensure that there are no large metal objects around the antenna 2 meters away. This is to avoid large changes in antenna parameters, which could affect the
normal operation of the system.
2) Do not store the same frequency (58KHz) label within 1.5 meters around the antenna. Large Tags should be 2 meters away from the antenna.
3) Ensure that there are no high-powered working equipment within a short distance of the antenna. Such equipment can generate noise and can affect the normal
performance of the antenna;
Warning! Do not install or use this equipment near storage of flammable or explosive products.
Power Requirements:
1) The system needs a good independent power supply. The 220VAC used by all devices must be the same power supply, and the position of the live line and the
neutral line are the same (the right side of the zero line to the right of the line), and a safety ground is also required. Fire line should choose one line without
power equipment as the fire line of the antenna system.
2) Required dedicated power source, rather than use the power by the generator or provided by UPS power.
2.Packing List and Common Auxiliary Tools
Packing List:
Auxiliary Tools:
Electric Drill Expansion Screw (M10*80mm) Wrench Electric Screwdriver Manual Screwdriver Hammer Angle Grinder
3. Installation Precautions
1) Our acoustic magnetic equipment is recommended to be installed at a distance of 1.5-1.8 meters for soft labels and 1.8-2.4 meters for hard tags. Before fixing
antenna frame, please adjust the optimal installation distance according to the environmental test and the signal strength of the security tags.
2) Detect the sensitivity of the system with same frequency (58KHz) tag. Detect independent alarms of the master and slave antennas. The system works normally,
there is no hardware problem, and there is no strong interference around the installation site, then the antenna can be fixed.
3) Fix the antennas in the same direction (ie, the slave board to the same side of antenna) to the ground and keep them in line with the water level for best results.
4) Cut the groove on the ground and place the connection cable into the groove. After the power line and the connection line are well confirmed, the concrete can
be backfilled.
5) When plugging the connection cables from the boards, you need to power off the system first. Please do not plug or unplug the connection cable from the board
with power on or without power off, to avoid damage to the device.
Simple Troubleshooting:
List Name
Photo
Description
Quantity
1
EAS Anti-theft System
EAS AM Antenna with
AM100/AM200 mainboards
1pcs or 2 pcs per carton
2
Connection Cable between master
and slave board
3 meter long cable (9*0.5
cable) with 9 pin socket
1set
3
AC1100 Power Supply with 5Pin
Cable
7meter long cable 5*0.75
cable with 5 pin socket
1pcs
4
Debugging Cable
USB Blue Cable
1pcs in every order,
every 5sets with 1 pcs

Summary of content (4 pages)