HP EliteBook 8560p Notebook PC HP ProBook 6560b Notebook PC Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 9 Display .................................................................................................................................................. 9 Top ....................
Drive handling ................................................................................................... 52 Grounding guidelines ......................................................................................................... 53 Electrostatic discharge damage ........................................................................ 53 Packaging and transporting guidelines ............................................. 54 Workstation guidelines ...............................................
Determining the BIOS version ......................................................................... 122 Downloading a BIOS update ........................................................................... 122 Using System Diagnostics ................................................................................................................ 123 6 Specifications ............................................................................................................................................
viii
1 Product description Category Description Product Name HP ProBook 6560p Notebook PC HP ProBook 6560b Notebook PC √ HP EliteBook 8560p Notebook PC Processors HP EliteBook 8560p Notebook PC √ Intel® Core™ i7 processor, Dual Core 2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3 cache, 4 threads √ Intel® Core i5 processors, Dual Core (not available with iAMT, Intel QM67 chipset) 2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3 cache, 4 threads √ 2520M, 2.50-GHz (Turbo up to 3.
Category Memory Hard drives 2 Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √ √ 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √ √ 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with WWAN √ 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) with WWAN √ 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with camera √ √ 39.6-cm (15.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC √ √ Fixed √ √ Customer-accessible √ √ Serial ATA √ √ 12.7-mm tray load √ √ Supports “No Drive” option √ √ Supports the following 12.7-mm SATA optical drives: √ √ Supports the following solid-state drives: Upgrade bay ● 160-GB ● 128-GB ● DVD-ROM ● DVD+/-RW SuperMulti DL ● Blu-ray ROM DVD+/-RW SuperMulti DL Supports the following 9.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Three WLAN antennas built into display assembly √ Supports “no WLAN” option √ √ Supports the following WLAN formats: √ √ ● Broadcom 802.11 b/g/n, 1×1 ● Broadcom 802.11 a/b/g/n, 2×2 ● Intel Centrino Advanced N 6205, 2×2 a/b/g/n ● Intel Centrino Wireless-N 1000, 1×2 b/g/n ● Atheros 802.
Category Docking Keyboard/pointing devices Power requirements Security Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75-GHz (hot plug with auto-detect) √ √ 1394a √ √ Serial port √ √ 3-pin AC power √ √ Secondary battery connector √ √ Docking connector √ √ HP Docking Station √ √ HP Advanced Docking Station √ √ Keyboard with numeric keypad √ √ Dual point √ √ Spill-resistant design √
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Operating system Preinstalled: Windows 7 Professional 32 with Microsoft® Basics √ √ Windows 7 Professional 64 with Microsoft Basics √ √ Windows 7 Home Premium 64 with Microsoft Basics √ √ Windows 7 Home Premium 32 with Microsoft Basics √ √ Windows Vista Home Basic 32 with Microsoft Basics √ √ Novell™: SuSE Linux™ – SLED 11 √ FreeDOS √ √ Windows 7 Professional 32 with Microsoft Office 2010 Starter √ √
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Windows Vista Basic 32 with Microsoft Office 2010 Starter √ √ Windows Vista Basic 32 with Microsoft Office 2010 Personal √ √ Windows Vista Basic 32 with Microsoft Office 2010 Home & Business √ √ Windows Vista Basic 32 with Microsoft Office 2010 Professional √ √ Windows 7 Professional 64 √ √ Windows 7 Professional 32 √ √ Windows 7 Home Basic 32 √ √ Windows 7 Home Premium 64 √ √ Windows 7 Home Premium
Category 8 Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Keyboard √ √ Bluetooth module √ √ Chapter 1 Product description
2 External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Turns off the display or initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* — 8560p models Send and receive wireless signals to communicate with wireless local area networks (WLAN).
Component Description (5) Webcam light (select models only) On: The webcam is in use. (6) Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. (7) Ambient light sensor When activated, the sensor automatically adjusts the display brightness based on the lighting conditions in your environment. (8) Keyboard light On: When the keyboard light is activated.
Component Description (6) Records video and captures still photographs. Webcam (select models only) To use the webcam, select Start > All Programs > HP > HP Webcam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
Component Description (6) Right pointing stick button (select models only) Can be used with the pointing stick and functions like the right button on an external mouse. (7) Right TouchPad button Functions like the right button on an external mouse. Lights NOTE: Refer to the illustration that most closely matches your computer. Component (1) (2) 12 Description TouchPad on/off light Caps lock light Chapter 2 External component identification ● Amber: The TouchPad is off.
Component (3) (4) (5) Description Power light Wireless light QuickWeb light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Off: The computer is off or in Hibernation.
Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Component (1) 14 Description TouchPad on/off button Chapter 2 External component identification Turns the TouchPad on and off.
Component (2) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component 16 Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Component Description (3) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key. (4) Start key Displays the Start menu. (5) Menu key Displays the active program’s shortcut menu (same as right-click menu). (6) Integrated numeric keypad When the keypad has been enabled, the keys can be used like an external numeric keypad.
Front NOTE: Component Description (1) Display release latch Opens the computer. (2) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: The computer is connected to external power and the battery is charged from 0 – 90%.
Component Description (5) ● Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. (6) Hard drive light Speakers (2) Produce SRS Premium sound (select models only). NOTE: To use the SRS Premium sound software, select Start > All Programs > SRS Premium Sound. Left NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) USB port Connects an optional USB device.
Component Description (7) eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device. (8) External monitor port Connects an external VGA monitor or projector. (9) Smart Card reader slot (select models only) Supports optional Smart Cards. Component Description (1) USB ports (2) Connects an optional USB device.
Rear NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) Serial port Connects an optional device such as a serial modem, mouse, or printer. (3) Power connector Connects an AC adapter. (4) DisplayPort Connects an optional digital display device, such as a high-performance monitor or projector.
Right NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. (2) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Bottom NOTE: Refer to the illustration that most closely matches your computer.
Component Description (1) Battery release latch Releases the battery from the battery bay. (2) Docking connector Connects an optional docking device. (3) Bottom cover release latch Releases or locks the bottom cover. (4) SIM slot Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. (5) Battery bay Holds the battery. (6) Vents (3) Enable airflow to cool internal components.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components.
Computer major components 26 Chapter 3 Illustrated parts catalog
Item Description Spare part number (1) Display assembly not spared NOTE: For a list of individual parts spared in the display panel, see Display components on page 34. (2) Keyboard (includes cable) NOTE: (3) For a detailed list of available keyboards, see Sequential part number listing on page 40.
Item Description ● ● Spare part number HM65 without WWAN For use in all countries and regions except for Russia and the People's Republic of China 654129-001 For use in Russia and the People's Republic of China 654305-001 QM67 with WWAN For use in all countries and regions except for Russia and the People's Republic of China 646964-001 For use in Russia and the People's Republic of China 653786-001 For use in HP EliteBook 8560p models: ● ● Discrete graphics, QM67 For use in all countries and r
Item (9) Description Spare part number B810, 1.6-GHz, with 2-MB L3 cache 646760-005 Modem module 628824-001 NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models, 641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare part number information. (10) Function board (includes cable) (11) USB board (includes Mylar) (12) 641187-001 USB 2.
Item 30 Description Spare part number Intel Wi-Fi Link 6300, 802.
Item Description Spare part number Broadcom 4313AGN 802.
Item (17) 32 Description Spare part number Atheros HB112AGN 802.
Item Description Spare part number For use in HP ProBook 6560b models: ● Blu-ray ROM DVD±RW SuperMulti DL Drive 649655-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001 ● DVD-ROM Drive 649653-001 For use in HP EliteBook 8560p models: ● Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001 ● Blu-ray ROM DVD±RW SuperMulti DL Drive 651043-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001 ● DVD-ROM Drive 651041–001 Cable Kit (not illustrated; see Cable Kit on page 37
Display components 34 Chapter 3 Illustrated parts catalog
Item Description (1) Display bezel (2) (3) (4) Spare part number For use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape) 641196-001 For use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape) 641197-001 For use with HP EliteBook 8560p models with a webcam 641198-001 For use with HP EliteBook 8560p models without a webcam 641199-001 Display hinges (includes left and right hinges, brackets, and covers) For use with HP ProBook 6560b mod
Item Description (8) Display enclosure Spare part number For use in HP ProBook 6560b models 641202-001 Included in Display Panel Support Kit, for use in HP ProBook 6560b models 657831-001 For use in HP EliteBook 8560p models 641201-001 Included in Display Panel Support Kit, for use in HP ProBook 8560p models 657829-001 Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display enclosure) For use in HP ProBook 8560p models 657829-001 For use in HP ProBook 6560b models 65783
Cable Kit Item Description Spare part number Cable Kit: For use in HP ProBook 6560b models 646968-001 For use in HP EliteBook 8560p models 641188-001 (1) WWAN antennas (2) WLAN antennas (3) Multiple-Input Multiple-Output (MIMO) antenna (4) Power connector cable (5) Bluetooth module cable (6) RJ-11 jack cable Cable Kit 37
Mass storage devices Description Spare part number Optical drive For use in HP ProBook 6560b models: ● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 649655-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 649654-001 ● DVD-ROM Drive 649653-001 For use in HP EliteBook 8560p models: ● Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 651044-001 ● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 651043-001 ● DVD±RW and CD-RW SuperMulti DL Combo Drive 651042-001 ● DVD-ROM Drive 651041-001
Miscellaneous parts Description Spare part number Hard drive cradle 652688-001 Mouse, optical 390632-001 Mouse, USB, travel 434594-001 HP Basic Carrying Case 455084-001 Essential Carrying Case 612757-001 AC adapters 65-W AC adapter 609939-001 65-W AC adapter for use in India 609948-001 90-W AC adapter 609940-001 90-W AC adapter for use in India 609947-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Thailand 490371-201 For use in Brazil 4
Description Spare part number For use in HP ProBook 6560b models 646972-001 For use in HP EliteBook 8560p models 641191-001 Sequential part number listing 40 Spare part number Description 390632-001 Mouse, optical 434594-001 Mouse, USB, travel 455084-001 HP Basic Carrying Case 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom
Spare part number Description 572511-001 Intel Wi-Fi Link 6300, 802.
Spare part number Description 593836-001 Broadcom 4313AGN 802.
Spare part number Description 630435-001 Atheros HB112AGN 802.
44 Spare part number Description 633252-001 750-GB, 7200-rpm hard drive 634089-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery 634091-001 8-GB memory module (PC3-10600, 1333-MHz, DDR3) 634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634919-001 500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay 635225-001 250-GB, 7200-rpm hard drive 635501-005 Intel Core i7 processor, 2630QM, 2.0-GHz (turbo up to 2.
Spare part number Description 641179-261 Keyboard with pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard and pointing stick cables) 641179-281 Keyboard with pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard and pointing stick cables) 641179-291 Keyboard with pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard and pointing stick cables) 641179-A41 Keyboard with pointing stick for use in HP ProBook 6560b models in
46 Spare part number Description 641180-091 Keyboard without pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard cable) 641180-121 Keyboard without pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard cable) 641180-131 Keyboard without pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard cable) 641180-141 Keyboard without pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard cable) 641
Spare part number Description 641181-041 Keyboard with pointing stick for use in HP EliteBook 8560p models in Germany (includes keyboard and pointing stick cables) 641181-051 Keyboard with pointing stick for use in HP EliteBook 8560p models in France (includes keyboard and pointing stick cables) 641181-061 Keyboard with pointing stick for use in HP EliteBook 8560p models in Italy (includes keyboard and pointing stick cables) 641181-071 Keyboard with pointing stick for use in HP EliteBook 8560p mode
48 Spare part number Description 641181-B71 Keyboard with pointing stick for use in HP EliteBook 8560p models in Sweden (includes keyboard and pointing stick cables) 641181-BB1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Israel (includes keyboard and pointing stick cables) 641181-BG1 Keyboard with pointing stick for use in HP EliteBook 8560p models in Switzerland (includes keyboard and pointing stick cables) 641181-D61 Keyboard with pointing stick for use in HP EliteBook 8
Spare part number Description 641203-001 Top cover with Touchpad for use with 6560b models 641204-001 Top cover with fingerprint reader, without pointing stick, for use with 6560b models 641205-001 Top cover with fingerprint reader and pointing stick for use with 6560b models 641206-001 Top cover with pointing stick, without fingerprint reader for use with 6560b models 641207-001 Top cover with fingerprint reader and pointing stick for use with 8560p models 641208-001 Top cover with pointing st
50 Spare part number Description 647603-001 Heat sink for use in computers with UMA graphics 647604-001 Heat sink for use in computers with discrete graphics 647677-001 Display hinges for use in HP ProBook 6560b models (includes left and right hinges, brackets, and covers) 649651-001 128-GB solid-state drive (SSD) 649652-001 160-GB solid-state drive (SSD) 649653-001 DVD-ROM drive for use in HP ProBook 6560b models 649654-001 DVD±RW and CD-RW SuperMulti DL combo drive for use in HP ProBook 65
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. 56 ● Product name (1).
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560p models. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below.
Battery Description Spare part number 9-cell, 100 WHr, 3.0 Ah Li-ion battery 631243-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery 628668-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001 6-cell, 55 WHr, 2.5 Ah Li-ion battery 628666-001 3-cell, 31 WHr, 2.8 Ah Li-ion battery 628664-001 Before disassembling the computer, follow these steps: 1. Shut down the computer.
Display assembly (panel, bezel, webcam, microphone) All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables. NOTE: Full hinge-up displays are not spared. This section describes removing components that do not require that you entirely remove the display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel with the display assembly still attached to the computer.
Remove the display assembly: 60 1. Position the computer right-side up with the front toward you. 2. Open the computer as far as possible. 3. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips PM2.5×5.0 screws (2) in the bottom corners of the display bezel. 4. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure. 5. Remove the display bezel (4).
6. If it is necessary to replace the webcam module from the display enclosure, gently pull the webcam module away from the double-sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam (3). 7. If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display enclosure. 8.
11. Slide the display panel up and out of the hinges (3). Reverse this procedure to reassemble and install the display assembly.
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Bottom door The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook 6560b models and 641190-001 for HP EliteBook 8560p models. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel.
4. Remove the optical drive (3) from the computer. 5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. 6. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive.
Upgrade bay Description Spare part number 500-GB, 7200-rpm hard drive 634919-001 Before removing a drive from the upgrade bay, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the drive assembly (3) from the computer. Reverse this procedure to install the drive into the upgrade bay.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws.
4. Remove the hard drive (3) from the hard drive bay. 5. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive bracket screws (1) from each side of the hard drive (4 total screws). 6. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
RTC battery Description Spare part number RTC battery 641200-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Description Spare part number 2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001 4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001 8-GB (PC3-10600, 1333-MHz, DDR3) 634091-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS.
3. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory slots. The top slot houses the expansion memory module and is shown in the first image below. The bottom slot houses the primary memory module and is shown in the second image below. Reverse this procedure to install a memory module.
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. 76 Description Spare part number Intel Wi-Fi Link 6300, 802.
Description Spare part number Broadcom 4313AGN 802.
Description Spare part number Atheros HB112AGN 802.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 58). 5. Remove the bottom door (see Bottom door on page 64). Remove the WLAN module: 1. Position the computer right-side up with the battery bay toward you. 2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models and 641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare part number information. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer.
2. Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the module. 3. Remove the module from the computer. Reverse this procedure to install the Bluetooth module.
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models, 641188-001 for use in 8560p models. See Cable Kit on page 37 for more Cable Kit spare part number information. Description Spare part number Modem module 628824-001 Before removing the modem module, follow these steps: 1. Shut down the computer.
4. Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module.
Fan Description Spare part number Fan 641183-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
4. Pull the heat sink away from the side of the computer to remove it (3). 5. If removing the UMA heat sink, in the order indicated, loosen the captive Phillips screws (1) that secure the heat sink to the system board. 6. Lift the heat sink up at an angle (2).
7. Pull the heat sink away from the side of the computer to remove it (3). NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system board components (1)(3)(5), the heat sink (2)(4)(6) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease. The location denoted by callout (4) on the heat sink uses a GPU thermal pad.
NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board (1)(3) and heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease. The location denoted by callout (4) on the heat sink uses a PCH thermal pad. Reverse this procedure to install the heat sink.
Processor NOTE: All processor spare part kits include replacement thermal material, including thermal grease and pads. Description Spare part number Intel Core i7 processors, Quad Core 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease) 631254-005 2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor with 6-MB L3 cache (includes thermal grease) 635501-005 Intel Core i7 processor, Dual Core 2620M, 2.7-GHz (turbo up to 3.
3. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot when you install the processor. Reverse this procedure to install the processor.
Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 40. Description Spare part number Keyboard for use in model 6560b without a pointing stick 641180-xxx Keyboard for use in model 6560b with a pointing stick 641179-xxx Keyboard for use in model 8560p 641181-xxx Before removing the keyboard, follow these steps: 1. Shut down the computer.
3. Using a screwdriver or similar too, press in the gap in the left side of the battery bay to disengage the keyboard. 4. Position the computer right-side up with the front toward you. 5. Open the computer as far as possible. 6. Lift and rotate the keyboard upward to gain access to the cables. 7. Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system board (2).
8. Lift the pointing stick connector latch (3), and then disconnect the pointing stick cable from the system board (4). 9. Remove the keyboard. Reverse this procedure to install the keyboard. Bottom cover NOTE: Make sure to remove the modem plug from the slot in the bottom cover if the repaired unit includes a modem.
Before removing the bottom cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 58). 5.
2. Remove the following covers and screws that secure the bottom cover to the computer: (1) 2 small rubber screw covers (2) 1 large rubber screw cover (3) 6 Torx PM2.5×6.0 screws (4) 4 Phillips PM2.5×3.0 screws from the battery bay 3. Remove the following screws that secure the bottom cover to the computer: (1): 2 Phillips PM2.0×4.0 screws from the hard drive bay (2): 3 Phillips PM2.0×3.0 screws from the optical drive bay (3): 2 Torx PM2.5×10.
4. Remove the 4 Torx PM2.5×6.0 screws from the rear of the computer.
5. Remove the wireless cables from their routing path on the bottom cover (1), and disconnect the speaker cable from the system board (2). 6. Press the tab in the battery bay (1) to disengage the bottom cover. 7. Remove the bottom cover from the computer (2). Reverse this procedure to install the bottom cover.
NOTE: When replacing the bottom cover, make sure to remove the modem plug from the slot in the bottom cover if the repaired unit includes a modem. Speaker assembly Description Spare part number Speaker assembly 641186-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
3. Remove the speaker assembly (2) from the bottom cover. Reverse this procedure to install the speaker assembly.
RJ-11 jack cable NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models, 641188-001 for use in 8560p models. Before removing the RJ-11 jack cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the RJ-11 jack cable from the clips and routing channel (2) built into the bottom cover. 4. Remove the RJ-11 jack cable from the bottom cover. Reverse this procedure to install the RJ-11 jack cable.
Function board Description Spare part number Function board 641187-001 Before removing the function board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the three Phillips PM2.5×5.0 screws (2) that secure the board to the computer, and then slide the board away from the side and lift it out of the computer (3). Reverse this procedure to install the function board.
USB board Description Spare part number USB 2.0 board for use only in 6560b models (includes Mylar) 641184-001 USB 3.0 board for use only in 8560p models (includes Mylar) 641185-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Lift the board straight up out of the computer. Reverse this procedure to install the USB board. System board NOTE: All system board spare part kits include replacement thermal material.
Description Spare part number QM67 with WWAN ● For use in all countries and regions except for Russia and the People's Republic of China 646964-001 ● For use in Russia and the People's Republic of China 653786-001 System board for use in HP EliteBook 8560p computers: Discrete graphics, QM67 ● For use in all countries and regions except for Russia and the People's Republic of China 646967-001 ● For use in Russia and the People's Republic of China 653789-001 UMA graphics, QM67 ● For use in all
● Modem module (see Modem module on page 83) ● Processor (see Processor on page 90) Remove the system board: 1. Position the computer right-side up, with the front toward you. 2. Lift the Touchpad connector latch (1) and disconnect the Touchpad cable (2). 3. Lift the fingerprint reader connector latch (3) and disconnect the fingerprint reader cable (4). 4. Disconnect the power connector cable (5). 5. Remove the display cable from the rubber routing path mounted on the computer (1).
6. Disconnect the display cable from the system board (2). 7. Remove the four Phillips PM2.5×5.0 screws that secure the system board to the bottom cover.
8. Lift the system board up at an angle (1), and then lift the system board up and out of the computer (2). 9. Remove the system board from the chassis. Reverse this procedure to install the system board.
Display assembly and components (whole hinge-up, cable, antennas, hinges, enclosure) NOTE: This section describes removing components that require you to completely remove the display panel. For more information about removing display components that do not require that you remove the assembly from the computer, see Display assembly (panel, bezel, webcam, microphone) on page 59. All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables.
Description Spare part number For use in HP EliteBook 8560p models 641201-001 Included in Display Panel Support Kit, for use in HP ProBook 8560p models 657829-001 Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display enclosure) For use in HP ProBook 6560b models 657831-001 For use in HP EliteBook 8560p models 657829-001 For a list of display spare parts, see Display components on page 34. Before removing the display assembly, follow these steps: 1. Shut down the computer.
4. For reassembly, note the routing path of the wireless antennas (2) and the display cable (3). 5. Lift the display assembly straight up and remove it. CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN and WWAN performance.
6. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips PM2.5×5.0 screws (2) in the bottom corners of the display bezel. 7. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure. 8. Remove the display bezel (4).
9. To remove the display panel, remove the eight Phillips PM2.5×4.0 screws (1) that secure the display panel to the brackets. 10. Rotate the top of the panel upward (2). 11. Lift the display panel as far as the display panel cable allows (3). 12. Disconnect the display panel cable from the back of the display panel by lifting the tape over the connector (1), and then disconnecting the cable from the panel (2).
13. If it is necessary to replace the display hinges, remove the eight Phillips PM2.5×3.0 screws (1) that secure each display hinge to the display panel. 14. Remove the display hinges (2). Display hinges are available using spare part number 647677-001 for HP ProBook 6560b models and 641193-001 for HP EliteBook 8560p models. 15. If you need to remove the hinge covers from the display hinges, remove the screws that secure the hinge covers (1), and then pull the hinges toward one another (2) to remove them.
17. Lift the antennas (2) and cables (3) straight up out of the display enclosure. CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN performance. 18. If you need to remove the WWAN antennas, remove the antenna cables from the clips (1) and routing paths built into the display enclosure. 19.
When replacing the display panel, use the following image to determine the correct locations to insert the hinges into the display enclosure.
On model 6560b, 10 pieces of double-sided tape are mounted on the inside of the bezel. Note tape locations according to the following image.
5 Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Cclick the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
6 Specifications Computer specifications Metric U.S. Length 25.2 cm 9.9 in Width 37.4 cm 14.7 in Height (front to rear) 3.4 to 3.6 cm 1.35 to 1.43 in Weight (equipped with UMA graphics, optical drive, 1 SODIMM, hard drive, WLAN module, 3 cell battery) 2.57 kg 5.66 lbs Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A – 90 W Operating current 4.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 39.6-cm (15.6-in), HD display specifications Metric U.S. Height 21.0 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.
39.6-cm (15.6-in), HD+ display specifications Metric U.S. Height 20.9 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.6 in Surface treatment Anti-glare Contrast ratio 300:1 (typical) Refresh rate 60 Hz Brightness 200 nits (typical) Dimensions Pixel resolution Pitch 0.
Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Dimensions Seek times (typical read, including setting) Single track 1.
Blu-ray BD-R/RE + DVDSM DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW.
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Center hole diameter Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVDR, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVDRW, DVD-RAM 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R for Dual Layer, HD DVD-RW CD-R and CD-RW DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD-R(9),DVD-RW, DVD-RAM Access
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.
7 Backup and recovery Windows 7 ● Backing up your information ● Performing a system recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points.
new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs. You can back up your information to an optional external hard drive, a network drive, or discs.
Using the Windows recovery tools To recover information you previously backed up: 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files. To recover your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press for recovery” message is displayed on the screen. 5. Follow the on-screen instructions. Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to http://www.hp.
Windows Vista To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
To create a backup using Backup and Restore Center: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to back up your entire computer (select models only) or your files.
4. Select Repair your computer. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions.
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Position the display panel assembly upside-down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Position the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port, identifying 19, 20 A AC adapter, spare part numbers 39, 42 accessory battery connector, identifying 24 ambient light sensor, identifying 10 antennas, disconnecting 74, 79 audio, product description 3 audio-in (microphone) jack 22 audio-out (headphone) jack 22 B Backup and Restore 134 Backup and Restore Center 137, 138 battery removal 58 spare part number 29, 58 battery bay 24 battery light 18 battery release latch 24 BIOS determining version 122 downloading an update 122
display panel product description 1 removal 115 spare part number 35, 49 Display Panel Support Kit, spare part number 36, 50, 112 display release latch 18 display specifications 125, 126 DisplayPort, identifying 21 docking support, product description 5 drives, preventing damage 52 DVD-ROM Drive precautions 52 removal 65 spare part number 33, 38, 50, 65 specifications 131 DVD±RW and CD-RW SuperMulti DL Combo Drive precautions 52 removal 65 spare part number 33, 38, 50, 65 E electrostatic discharge 53 eSATA
modem module product description 3 removal 83 spare part number 29, 42, 83 mute light, identifying 13 N network jack, identifying 22 num lk key, identifying 17 num lock light 13 O operating system, product description 6 optical drive identifying 22 precautions 52 product description 3 removal 65 spare part numbers 32, 38, 65 specifications 128, 129, 130, 131 optical drive eject button, identifying 22 optical drive protective insert illustrated 36 P packing guidelines 54 plastic parts 51 Plastics Kit, spare
system repair disc 133 system restore points 133 T thermal material, replacement 88, 89 tools required 51 top cover, spare part numbers 27, 49 TouchPad buttons 11, 12 identifying 11 TouchPad on/off button 11 TouchPad on/off button, identifying 14 TouchPad on/off light 12 transporting guidelines 54 U upgrade bay removal 67 spare part number 67 USB board removal 105 spare part number 29, 105 USB legacy support 120 USB port, identifying 19, 20 USB ports, identifying 19, 22 V vents, identifying 19, 20, 24 volum
