User Guide HBC3 handset-based console
Original Instructions: ENGLISH Document Number: PD-UG-0006 Issue 8.0 Copyright © Sepura Limited 2002–2020 All rights reserved. No part of the information contained herein and the other referred documents may be copied, distributed or transmitted by any means to any other party without prior written permission of Sepura Limited. The distribution of this document may require a Non-Disclosure Agreement (NDA) between Sepura Limited and their agents or customers.
General information This user guide describes the default operation and features of the HBC3 handset. Your service provider or organisation may have customised your radio to optimise its performance to suit your individual needs. There may be differences between this guide and the way your product operates. Contact your service provider or organisation for information about the customisation of your radio.
Federal Communication Commission (FCC) Regulations Sepura TETRA radios generate, use and radiate RF energy. Radios that comply with the limits for a Class A digital device, pursuant of part 15 of the FCC rules are identified by an FCC certification ID label (located under the battery). Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment (rule part 15.21). This device complies with Part 15 of the FCC rules.
CONTENTS Safety Regulatory i i Your handset at a glance 1 Connection with the SRG3900/SCG22 mobile radio 2 Console and Application Interface Unit Mobile radio audio control 2 2 Controls & indicators 4 Navi-keys Navigation Keys Soft keys Context keys Status icons LED indicators Emergency button 4 4 5 5 6 9 10 Getting Started Power on Power off Locking and unlocking the keypad Home screen Shortcut Bar Notifications Menu SmartMenus Help Emergency operation Making an Alarm call Receiving an Alarm ca
Day/Night mode Adjusting text and icon size Setting the display language Menu style Time and Date Talkgroups and folders Special folders Talkgroup Selection Mode Typical folder arrangement Selecting a talkgroup Folder Selection Mode Contacts Searching and filtering contacts View contact details Creating contacts Editing contacts Delete all contacts Calls Call types Call History Group calls Individual calls Broadcast calls Quick Calls Smart Calls Modifying your call setup Changing the behaviour of the PTT du
Transmit Inhibit Fallback Mode Operating Modes DMO Mode DMO gateway operation Repeater Mode Callout alerts Responding to Callouts Callout display Group calls to Callout group Information Phase Features Privacy Screen User profiles WAP Using WAP Browser menu Navigation menu Settings History menu Using bookmarks Call handling Location Services Position Direction Reporting options GNSS selection Security End-to-End Encryption Zeroising Asset management Labelling Customising your radio User Guide 71 72 73 73
vi HBC3 handset-based console
Your handset at a glance Item 1 Description Emergency Button. Press and hold (2 seconds) to initiate an Alarm Call. 2 Right context key. Press to select the option shown above the key in all screens. 3 Red (Cancel/Home) key. Press and hold (2 seconds) to power on your radio. From the Home screen, press and hold (4 seconds) to power off. Press and hold (2 seconds) to return to the Home screen from any other screen. 4 Alphanumeric keypad with backlight, and Loudspeaker and Microphone behind.
Blue LED. (indicator). Indicates a missed event such as a call, Callout or message. 11 Tri-colour LED. (indicator). Indicates various operational states of the radio. 12 Navi-keys. Press + or - to adjust the earpiece volume or volume of a loudspeaker attached to the SRG3900/SCG22 mobile radio. 13 Handset Mode Earpiece. 14 PTT (Push-to-Talk) button. Press and hold to talk during a group call. Release to listen to other radio users. 15 Magnetic Hook Switch. 16 Handset Mode Microphone.
The controlling audio accessory is normally the Remote Microphone used in conjunction with the loudspeaker, i.e. the hands-free kit or ‘Public’ mode. To make a different accessory become the controlling accessory, press the PTT button on that accessory or take it off hook. If the new controlling accessory has an earpiece then normally this is used for received audio instead of the Loudspeaker (‘Private’ mode).
Controls & indicators Your radio has a number of controls and indicators. Navi-keys The Navi-keys are used to control the volume in normal mode. The Navi-keys are also used to perform various functions. To do this… Do this… Adjust speaker volume (or enable/disable Press / Press and hold a Navi-key Whisper Mode [customisable]). See Whisper mode on page 22.
Soft keys Some keys on your radio may be customised to provide one-touch access to regularly used features. These programmable keys are referred to as soft keys.
Context key Centre Right Label Action Groups Press to change the talkgroup. See Selecting a talkgroup on page 32 Status Press 2 times to send a status message. See Messages on page 62. Profiles Press 3 times to select a user profile. See User profiles on page 90 Shortcut Press to open the Shortcut Bar to quickly access regularly used features or clear a notification.
Icon Description E2E Encryption enabled The Secure Communications icon indicates that the selected talkgroup is customised for End-to-End Encryption. In other words, calls you make by pressing the PTT button are End-to-End Encrypted. E2E Encryption disabled Indicates that the call is not encrypted. Key agreement Indicates that a cryptographic key agreement is in progress between the radio and the Key Management Centre (KMC) on the network. (See End-to-End Encryption on page 101.).
Icon Description DMO Gateway off DMO Repeater detected Appears when a DMO repeater is detected and the radio can communicate with any other radios in the selected DMO talkgroup which are also in range of the repeater. Repeater ignored Repeater mode off DMO transmission power. The radio has been set to a higher transmission power than the normal transmission power level. DMO transmission power. The radio has been set to a lower transmission power than the normal transmission power level.
Icon Description Group Focus Appears when Group Focus is enabled, preventing any calls from other talkgroups (other than the selected talkgroup) connecting to the radio. User Profile Appears when a user profile is activated. Your radio may be programmed for a number of user profiles. The number next to the icon indicates the chosen user profile.
Tri-colour LED The tri-colour LED indicates the operational state of the radio.
Getting Started Power on To power on, press and hold (2 seconds) the Cancel/Home key. Your radio attaches to the last selected talkgroup when it is powered off (if it is 'in service'). This is customisable. Depending on your radio's customisation any of the following may display: a company logo a splash screen a welcome screen a PIN entry screen NOTE: A message may appear if your software licence has or is about to expire.
Receiving calls with locked keypad If you receive a telephone call when the keypad is locked your radio can be customised so that the Select/Send key can still be pressed to answer it. If the call is accepted the whole keypad is unlocked. Your radio can also be customised so that you can press the Cancel/Home key to reject the call and in this case the keypad remains locked.
# Description 1 Status line showing the radio coverage signal strength and operational status icons. 2 Information area containing information that only appears on the Home screen. This is customised by your service provider or organisation. It may show date and time, your selected talkgroup, folder and network name (Mobile Network Code Alias). 3 Context key options (available in the Home screen).
Missed call Call History Missed Callout Callout To close a notification: From the Home screen, press the Shortcut context key or the Up navigation key to open the Shortcut Bar, highlight the notification then press the Select context key. Use the feature in the usual way, for example, read an unread message or respond to a missed call. The notification automatically closes and disappears from the Shortcut Bar.
Icon Menu option Applications Your radio may be customised with a number of applications. Your service provider or organisation may have installed specific applications (Short Data Applications) to help you in your role. Access WAP sites. Networks Manage your network connections and DMO options. Change your operating mode (TMO/DMO/Repeater). Enable/disable Transmit Inhibit mode when working in RF sensitive areas. Options Personalise your radio settings such as backlight, text size and language.
Help The Help menu displays a free text area which is usually customised to indicate radio soft key assignments. It may also be used to record any required help text. To access help Use one of the following: Press the Up navigation key (or Shortcut) to open the Shortcut Bar, then select Help. Press a dedicated soft key (default is normally key ‘0’ zero). Press Menu > Help.
Emergency operation Emergency operation is available in TMO if the radio is in service. If your radio is operating in DMO when you make the emergency call, the radio switches to TMO before making the emergency call. If the radio cannot make the call in TMO, the radio automatically switches back to DMO to make the call. If your radio is customised for Gateway and Repeater mode, it will make an Alarm call in TMO.
To make an Alarm call 1. Press and hold (2 seconds) the Emergency button; a confirmation beep sounds. 2. Release the button and speak into the microphone.
Power on Alarm call If your radio supports Radio User Assignment (RUA), which authenticates your radio on the network, you may be prompted to log on to your network before the Alarm call is initiated. Contact your service provider for information. See Authentication on page 70. Standard Operation If your radio is powered off, press and hold (3 seconds) the Emergency button to power on and initiate an Alarm call. Any customised Welcome screen is not displayed during power on.
Sound Your radio is equipped with a loudspeaker for use during PTT calls and an earpiece for use during telephone calls. You can adjust the volume of the speaker and increase the sensitivity of the microphone (see Whisper mode on page 22) so that you can speak more quietly. Your radio also uses sound to alert you to the various operational states. Adjusting the volume Press either the + or - Navi-key to adjust the earpiece volume or the volume of the loudspeaker attached to the SRG3900/SCG22 mobile radio.
Loudspeaker high/low audio mode A soft key may be customised to toggle the audio output between the radio’s speaker (high audio mode) and earpiece (low audio mode) as required. An icon is displayed on the status line to indicate the current mode: Icon Notification High audio mode Low audio mode When the radio is in the loudspeaker high/low audio mode: In normal operation, audio is routed to the primary loudspeaker in high audio mode and to the earpiece in low audio mode.
Handset Loudspeaker attached to VAC Speaker Microphone Loudspeaker attached to VAC Loudspeaker attached to radio ‘All accessories’ mode (volume of all speakers adjusted together) For attached consoles the icon shows the number of the console for which the volume level is being adjusted. If more than one console is connected, you can only adjust the volume level for one console at a time. The icon number indicates which console is being adjusted.
press a programmed soft key press the Navi-keys to decrease the volume to below its lowest level The radio sounds a low-high level alert when Whisper mode is enabled.
If your radio is powered off with Audio Alerts disabled, they remain disabled when the radio is next powered on.
Personalising your radio You can personalise your display settings (such as text size, backlight, inverting the screen and change languages) and create a personal phone book containing your own contacts. Adjusting the backlight When a call or message is received, and when you press any key, the backlight lights up the display and keypad. The length of time the backlight illuminates is set during customisation.
To change Day/Night mode settings 1. Select Menu > Options > Settings > Display Settings > Day/Night Mode. 2. Scroll to each option (highlight it) to make your adjustments: Day Mode—to toggle between Day Mode and Night Mode press the Toggle context key. Backlight Enabled—to toggle the backlight on/off press the Toggle context key. When a tick appears in the box, the backlight is on, and when the box is empty, the backlight is off.
Default text mode Your radio may be customised with a pre-configured default text mode set. When the radio is powered on or restarted, the display reverts to the default text mode size. NOTE: If the radio has been configured to change to large mode when fitted to a car kit, the display will not revert to the default text mode. Setting the display language Your radio operates in the language chosen during customisation and can support two display languages.
highlight items using the four navigation keys to open an item press Select to return to the top level screen press Cancel or Cancel/Home key. List style highlight items using the Down and Up navigation keys. to open an item press Select to return to the top level screen press Cancel or the Cancel/Home key. Compatibility style (card) highlight items using the Left and Right navigation keys to open an item press Select to return to the top level screen press Cancel or Cancel/Home key.
Talkgroups and folders Talkgroups are pre-programmed onto your radio. Each talkgroup typically contains users who have a similar role or who are within a distinct location or who provide a service that you would use. They are organised into folders to help you quickly select one that is applicable to your environment or situation. A folder can contain both DMO and TMO talkgroups, but only those talkgroups applicable to the current operating mode, either DMO or TMO, appear when a folder is opened.
Special folders In addition to the ‘standard’ folders created to contain your talkgroups, your radio can be customised with Special folders. Special folders can only contain talkgroups (they cannot contain folders). Some Special folders are continuously scanned, and when ongoing calls are detected you can join in by pressing the PTT.
Talkgroup Selection Mode When the radio is customised for Talkgroup Selection Mode, the selected talkgroup becomes the requested talkgroup to which you make calls. You can insert frequently used talkgroups in the Favourites folder, making it quicker and easier to change your talkgroup. Additionally your radio may be customised for Quick Groups that allow you to change to a frequently used talkgroup using a soft key. You can create your own user defined scan lists that are saved into the UDSL special folder.
Typical folder arrangement The following illustration shows how the folders can be used to organise talkgroups: Selecting a talkgroup You can use one of the following methods to select a talkgroup: From the Home screen, press Groups. From the Menu navigate to the Groups menu. Use a soft key to return to your Quick Group.
NOTE: Talkgroups in the Smart Call Folder-1 or Smart Call Folder-2 folders can only be accessed when the appropriate Smart Call mode has been selected from the Speech Call Settings screen or by using a soft key. (See Smart Calls on page 55.) Standard talkgroup selection 1. From the Home Screen, press the Groups key. The current selected folder and talkgroup appear in the talkgroup selection box. 2.
Opening a folder 1. Select Menu > Groups > Folders. 2. Highlight a folder and press Open. To navigate back ‘up’ the folders list, press Back. Searching for folders and talkgroups You can search for talkgroups or folders by filtering on a text string. Items which do not match the string are temporarily ‘filtered out’ of the list. You can use either: Search card—to filter the current talkgroup/folder folder. Search all—to filter across all talkgroups and folders 1.
If the New Group option is not available, you do not have 'edit' permissions on the Favourites folder. The Favourites folder must be set to 'Edit' at customisation. Quick Groups You can quickly change to a different talkgroup by pressing a customised Quick Group soft key specified for that talkgroup. To select the Quick Group talkgroup Press the customised Quick Group soft key. Alternatively, view the Quick Group using the menu then press Select.
UDSL is shown at the right hand side of the screen as (High), (Normal) or (Low). You can designate a selected talkgroup in each UDSL. You can add and remove talkgroups from a UDSL. View and edit scan list 1. Select Menu > Groups > Scan Lists. 2. Use the Up and Down navigation keys to select one of the UDSLs and press Open. 3. Press Edit. Change default (selected) talkgroup 1. Use the Up and Down navigation keys to select one of the talkgroups in the UDSL. 2. Select Edit > Options > Select. 3.
Scanning ON/OFF Scanning of talkgroups can be enabled and disabled. If scanning is disabled, the radio will ignore incoming calls on these talkgroups. Your current talkgroup is always scanned. Background talkgroups are always scanned and will continue to be scanned when scanning is disabled. 1. Select Menu > Groups > Scanning ON/OFF. 2. Press Toggle (or the Select/Send key) to enable/disable scanning.
can change its scan state (to enable or disable scanning), change its scanning priority (see Scanning talkgroups on page 41) and select or deselect it. A talkgroup can be copied from a folder to another editable folder1, for example you can copy talkgroups from Special folders such as the Always Attached folder into a generic folder and copy frequently used talkgroups to the Favourites folder, making it quicker and easier to change your talkgroup.
To select a folder and talkgroup using the Talkgroup Selection box: 1. From the Home screen, press Groups. The current selected folder and talkgroup are displayed in the Talkgroup Selection box. Note that the selected talkgroup appears in bold typeface and an icon indicating the scanning priority and whether or not the talkgroup is scanenabled (no icon appears for DMO talkgroups). If you want to change to another talkgroup within the same folder, simply enter the number of the talkgroup. 2.
2. Scroll to the talkgroup you want as your requested talkgroup and press Select. Selection is indicated by the icon. To select a talkgroup using the Talkgroup Selection box: 1. From the Home screen, press Groups. The selected talkgroup and folder appear in the Talkgroup Selection box. The current talkgroup appears in bold typeface. 2. Press the Navi-keys to scroll through the talkgroups within the currently selected folder. 3. Press Select to attach to the talkgroup.
To copy a talkgroup: 1. From the Home screen, press Menu then select Groups > Folders to open the current folder. If you want to open another folder press Back to navigate 'up' the folder list, select the folder and then press Open. 2. Select (highlight) the talkgroup you want to copy. 3. Press Options, scroll to the Copy option and press Select. 4. A list of available folders appears. Scroll to the folder you want to insert the talkgroup in to, and press Select.
Symbol Priority High priority scanned High priority not scanned Background talkgroup not scanned Background talkgroup scanned To scan a talkgroup: 1. From the Home screen, press Menu then select Groups > Folders to open the current folder. If you want to open another folder, press Back to navigate 'up' the folder list, select the folder and press Open. 2. Select the talkgroup you want to scan and press Options, then select the Scanned option and press Select.
To restore a folder: 1. Select the folder and press Options. 2. Scroll to the Restore Defaults option and press Select and then select the Restore Folder Defs. and press Select. To restore all folders: When all the folders are restored, the DGNA folder is emptied of talkgroups, and the radio will reboot on completion of restoring the folders. 1. From the folder list press Options, then scroll to the Restore Defaults option and press Select. 2. Scroll to the Restore All Defaults option and press Select.
To view your Quick Folders: 1. Select Menu > Groups > Quick Folders. Select the Folder (1 to 5 depending on customisation) and press Select to view the folder assigned as this Quick Folder. Scanning ON/OFF Scanning of talkgroups (those that are always scanned or are background talkgroups) in the current selected folder and the Background folder can be enabled and disabled. If scanning is disabled, the radio will ignore incoming calls on these talkgroups. Your current talkgroup is always scanned. 1.
Contacts Details of regularly used contacts are stored in a phone book. The phone book has a series of folders labelled Menu, Search, All and Personal. Your radio may have additional folders containing contacts programmed into your radio during customisation. The Personal folder contains contacts you create (personal contacts). This folder only appears when you create your first personal contact. The All folder contains both personal contacts and contacts programmed into your radio.
To search for contacts and numbers within the phone book: 1. Select Menu > Phone > Contacts. Navigate to the Search folder. 2. Press the Up navigation key to open the Search Bar. 3. Enter a search string (see Text entry on page 59) and press the Search context key. 4. When the search is complete, any folder containing a possible match to your search (and the number of possible matches within that folder) appear in the Search folder. To open a folder, select it and then press the Open context key. 5.
network. To change the dial mode, press the Up navigation key to select the dial mode line then use the Left or Right navigation keys to switch dial modes. Press the Down navigation key to continue entering the number. If the message Wrong number type appears, change the dial mode or check that the length of the number is between 5 and 8 numbers. 5. Enter the number (see Text entry on page 59) then press the Save context key. 6.
Delete all contacts You can delete all contacts in your Personal folder. You can also delete individual contacts or numbers associated with them, see Editing contacts on the previous page. To delete all contacts 1. Select Menu > Phone > Contacts. 2. Navigate to the Menu card then select Delete User Contacts.
Calls The various types of voice and data calls that are supported by your radio, and the acoustic and visual alerts that accompany a call, depend on your radio's customisation. Call types Sepura radios support the following voice- and data call types: Voice call types Voice call type Description Group A call between you and a group of other radio users in your attached talkgroup. A group call is always a half-duplex call. Users can join and leave the call at any time.
Voice call type Description Quick Call A special individual call configured on a soft key to request help or information from a pre-configured individual or talkgroup destination in a non-emergency situation. Quick calls can also send status and position reports. They can have a call priority that is different from the calls normally set up using the PTT or the Select/Send key.
Icon Description Received TMO call Sent TMO call Missed call. Call was not answered or cleared. TETRA Alarm Call Received TETRA DMO Call Sent TETRA DMO Call The call history is deleted if you do not switch off your radio correctly (using the Cancel/Home key). To display the call history Select Menu > Phone > Call History. To display the call information Select a call in the call history list then press Open. To make a call from call history See Individual calls on the next page.
2. When you have finished talking, release the PTT button and listen to audio received, through the loudspeaker or earpiece. The LED changes to solid green whilst the group call is active and your radio status text changes to ‘Group Call’. 3. You can also clear the group call by pressing: Clear Call soft key (if customised) Cancel/Home key Receiving a group call When a group call is received, your radio status changes to ‘Group Call’.
If your radio has been customised with a single dial mode for TETRA, PBX and PSTN numbers, the dial mode icon cannot be changed. Calling by dialling: 1. From the Home Screen, dial the number of the person you are calling. 2. Press the PTT button to initiate the call (or press the Call context key). 3. To speak press the PTT button; release the PTT button to listen to the other radio users. 4. To end the call, press the Clear context or the Cancel/Home key.
If your radio has been customised with a single dial mode for TETRA, PBX and PSTN numbers, the dial mode icon cannot be changed. Calling a contact directly: When the radio is customised with this feature, a call can be made to a contact without having to select a specific number, by pressing the Select/Send key. 1. Navigate to a contacts folder (such as the All folder) and select your contact as normal. 2.
Broadcast calls Sometimes it may be necessary for your Dispatcher to make a high-priority broadcast (also known as a Site Wide Call) to all network users. These calls take priority over any lower priority on-going calls, and you cannot respond to them: pressing the PTT key has no effect during a broadcast call. During a broadcast call the display changes to ‘Broadcast Call’ and the displayed.
It is not possible to make a Smart Call from a SRG3900/SCG22 radio operating in Gateway Mode and the Speech Call Settings option is not displayed. Make a Smart Call 1. Open the Smart Call menu either of the following: Press a preconfigured soft key. Use the Speech Call Settings menu (see Speech call settings below. 2. Select mode Smart Call A or Smart Call B. Your radio goes into Smart Call Mode. The tri-colour LED flashes amber and the active Smart Call folder is displayed. 3.
allowing the network to decide what type of call is made and the destination whenever an Alarm Call is initiated). When your call is modified you are alerted with specific visual and acoustic alert indications, to make you aware that a new type of call is being connected. The call continues as per any normal call of the new type, and the icons and information elements displayed inform you about the type of the ongoing call.
To change the PTT behaviour during a group call: 1. When the group call is in progress, press the PTT context key. Select the PTT behaviour and press the Select context key. Alternatively, you can change the PTT behaviour during a group call by pressing the Options context key, then selecting the PTT Behaviour option.
Text entry Writing and editing text on your radio is similar to most Smartphones. Text edit mode is automatically activated when you select certain functions, such as creating a message or adding a contact to your phone book. To enter characters: Press a key repeatedly to highlight a character in its Character Selection Box at the bottom of the screen, then press the Select context key (or wait for the character to be auto-inserted).
Character sets You can use character sets to change the style of the text, and to enter numbers and special characters. The character set can be changed as often as required when entering text. The following character sets are supported: Character set Description Auto-capitalisation (Abc) The first letter is entered in upper-case, with all following characters in lower-case. New sentences start with a capital letter and end with a full stop (.
must then press the Select/Send key to display the set of possible matching characters.
Messages Your radio supports status messages, text (SDS) messages and messages. All message types are available from the Messages menu. picture Message Inbox Incoming messages are displayed in the Inbox with the most recently received messages at the top. Unread messages appear in Bold. The Inbox can store up to 50 messages. When the Inbox is full, unsaved older messages are automatically deleted when new messages are received. If you want to keep a message, you must save it.
Icon Description Status message SDS message (unread) SDS message Broken message: there was a problem receiving the message. Its contents are lost or damaged. Saved Messages is nearly full to capacity [customisable] SDS message with Paging Alert (unread) SDS message with Paging Alert Picture message (unread) Picture message Inbox operations You can perform a number of functions from the Inbox.
To view message details: 1. Open your Inbox (see To open the Inbox: on page 62). 2. Select a message then use Options > Details. 3. To exit the Details screen press Cancel. Item Description 1 Message location (Inbox) 2 Size. Note: this is a relative measure of the message size (not number of characters).
c. Phonebook—send to a contact in your phonebook d. Dial—send to a number you dial 6. Press Send. Open a URL in a message Open the message then select Options > Open URL. A text message may contain a URL which you can open in the WAP Browser. If your radio has been customised to do so, URLs in text messages can open automatically in the WAP Browser when they are received. Saved messages You can save up to 50 messages in your Saved messages folder.
3. EITHER: send the message immediately save the updated message To return to the top level menu screen, either wait for the inactivity timer to expire, or press and hold the Cancel/Home key, or press and hold the ‘clear’ soft key. To send the message immediately See Sending messages below. You can set an option to confirm that the message has been delivered, see SDS report request on page 68. To save the message Select Options > Save. To edit a saved text message 1.
1. Choose one of the following methods: Select a saved text message Select a status message from the Send Status List Create a text message 2. Select Send or Options > Send. 3. Select a destination (see below): Send to default destination Select Send to Default then select Send. The message is sent and the radio returns to the message screen. Send to current talkgroup 1. Select Send to Group. The current talkgroup is shown. 2. Select Send. Send to a Phonebook entry 1. Select Phonebook.
Soft key (Quick Status message) Press a soft key. Messages sent from soft keys are called Quick Status messages. During a Group Call with the call dialogue screen displayed, you cannot send Quick Status messages using the Select/Send key or the Cancel/Home key. Instead, first press the Down navigation key to clear the call dialogue screen, or exit the call. Menu 1. Select Menu > Messages > Send Status. 2. Use the Up and Down navigation keys to highlight the status and then select Options > Send. 3.
4. Press Save or the Select/Send key to save the number (or press Cancel or the Cancel/Home key to cancel it and return to the previous number). Picture messages Picture messages Your radio can receive picture messages which may have accompanying text. You may also be alerted by an alarm (if specified in the message) and vibration and LED alerts (if customised). (You cannot reply to or forward a picture messages.) You can press any key to stop the audible alarm. Open picture message 1.
Networks Authentication Remote User Assignment (aliasing) If your radio supports Remote User Assignment (RUA) using TETRA Interoperability Profile (TIP) defined procedures and transactions, your presence on the network requires authentication. RUA allows you to be authenticated onto the network by entering a user identity and optionally a PIN (maximum 7 digit). Once accepted by the system, you can be addressed by your user identity, if aliasing is supported by the system.
Your radio can be configured to display the Network Name continuously on the Radio Status Line (RSL), subject to space, when it is idle. If your radio registers on a Visited Network network the Radio Status Line (RSL). Migrated icon is displayed in the To manually change network 1. Select Menu > Networks > Change Network. 2. Navigate to the required network then press Select or the Select/Send key.
Fallback Mode If a base station is customised to operate in fallback mode, when network communication is lost any radios using the base station will continue to operate, but with a reduced service. This is known as Fallback Mode. The base station broadcasts the loss of communication to all radios which are using it. In Fallback Mode your radio can only communicate with other radios that are registered on the same site: no inter-site communication is available.
Operating Modes Your radio supports the following operating modes: In Trunked Mode Operation (TMO Mode) your radio operates on the network infrastructure supplied by your service provider. In Direct Mode Operation (DMO Mode) your radio can transmit directly to another radio (antenna to antenna). In DMO mode radio coverage depends on the position of the caller and the receiving radio. When you switch to DMO your radio leaves the network and tunes to the selected DMO talkgroup. See also DMO Mode below.
Individual calls Your radio can be customised to allow you to make individual calls to other radios working in DMO which are attached to the same talkgroup. In this case individual calls are initiated by pressing the PTT key. Your radio can also be customised to allow you to select a channel only talkgroup. If you select a channel only talkgroup your radio cannot make or receive group calls: it can only make or receive individual calls.
If a radio is within range of a repeater but for some reason a call cannot be set up through it your radio attempts to set up the call in DMO Mode and the Communication Mismatch icon is displayed to all members of the talkgroup to indicate that there may be members of the talkgroup who cannot take part in the call. DMO options You can select the following DMO options: GW DMO Ind Address Set the default individual address to which a TMO Individual call is routed by a radio operating in DMO gateway mode.
DMO Mode on page 73). The gateway re-transmits information received on the DMO Interface onto the TMO interface, hence extending the working range of the DMO radios. Therefore if your radio is in DMO and is within range of a gateway you can make and receive Group calls to and from TMO radios, including your dispatcher. When you switch to Gateway mode, your radio connects your currently (or last selected) selected DMO and TMO talkgroups.
To switch to Gateway mode Press a customised soft key. Alternatively follow these steps: 1. Press Menu then select Networks > Operating Mode. 2. Scroll to Gateway Mode and press Select. 3. A large tick graphic is displayed and the gateway icon is displayed on the status line. After various checks the top level screen message ‘Ready: Gateway’ appears. (If this does not happen see the Tip above.
Changing talkgroups in Gateway mode When a talkgroup is changed in Gateway mode, only the DMO talkgroup changes; the TMO talkgroup remains unchanged unless the radio has been configured with fixed pairs of DMO and TMO talkgroups. (The radio can be programmed with up to 100 pre-set pairs of TMO and DMO talkgroups.) In this case, if the selected DMO talkgroup is paired with a TMO talkgroup then the radio also automatically selects the paired TMO talkgroup. Changing TMO talkgroup 1.
You can also use a repeater to enable communication between two radios which cannot communicate directly, perhaps because their users are do not have line of sight with each other. The following diagram shows radios A and B and a repeater which are on the same DMO talkgroup. A and B are in range of the repeater. Because of its location, the repeater can pass communications between A and B even though they cannot communicate directly.
make individual calls take part in another group call send status or SDS messages use the Quick Status feature edit text use the phonebook view the library of pre-defined Status messages Participating in repeated calls A radio in Repeater Mode may (depending on its customisation) operate either as a Standard Repeater or as a Repeater with Call Participation. Standard Repeater If your radio is configured to operate as a Standard Repeater you cannot take part in calls which are being relayed through it.
If you change to a different DMO talkgroup it may (depending on the customisation) terminate any calls active through the repeater. Using the Emergency Button in Repeater Mode If you use the Emergency Button when your radio is operating in Repeater Mode, any calls that are currently active through the repeater will cease. When the Alarm Call is subsequently cleared, the radio may not necessarily remain in Repeater Mode.
Callout alerts Your radio can receive Callout Alerts sent over the network to inform you of incidents. When a Callout Alert arrives the radio sounds an audible alarm and a Callout message is displayed on the screen. To silence this alarm press any key. A voice call may also be initiated. Your radio may also be customised to alert you of Callouts in other ways (such as vibrator alert and/or a flashing LED alerts).
Callouts requiring a response Some Callouts require a response. The following responses are possible: Accept Press Accept to indicate that you intend to act on the Callout (or select Accept from the pop-up menu displayed from the Left or Right navigation key. If only one acceptance message is programmed in your radio an informative message is displayed to show that it has been sent to the originator of the Callout. If multiple messages have been programmed, select one of them and press Select to send it.
Callouts not requiring a response Some Callouts do not require a response. You can respond to or ignore then as follows: Exit Press the Exit context key to exit the Callout and exit, and return to the top level screen. No response message is sent. Respond Press the Respond context key to display the Information screen offering the various pre-set messages to send from the radio to the originator of the Callout and vice versa. To send one of the pre-set messages select it and press the Select context key.
Respond Press the Respond context key to display the Response screen. Press the Right or Left navigation key to view additional options. To send a Test OK message to the Callout originator select it and press the Select context key. The Callout Test exits and the top level screen is displayed. User Response (If customised) allows you to compose and send a free-form text message to the originator of the Callout. When the message has been sent the Callout Test exits and the top level screen is displayed.
Switch Transmit Inhibit on/off Make a Quick Call (if customised as a higher priority than Callout) No calls—apart from group calls allowed by some Callouts—received while your radio is in Protected Callout Mode are connected but their details are saved. To view them after the Callout has ended select the Missed Event menu. If you receive a new Callout while your radio is already in Protected Callout Mode, the new Callout takes priority and is displayed immediately.
Item Description 3 Callout group or Callout originator 4 Time received 5 Callout message header text (customisable) 6 Information icons 7 Backdrop image (customisable, radios with colour display only). Indicates severity of the Callout. 8 Date received 9 Explanatory text about the Callout 10 Left/Right Navigational keys available for more options Callout icons Icon Description Callout Alert message, response required. Missed Callout Callout Alert message, user response has been sent.
Icon Description The Callout is addressed to a group. Left and Right navigation keys The left and right arrow icons are displayed between the Context keys during Protected Callout Mode when there are more options than are shown on the Context keys. EITHER: Press the Left or Right navigational keys to display a menu of the additional options available OR press the Select/Send key to action the first item in the menu of options.
Press the Exit context key to exit from the Callout or the Respond context key to use an option on the Information screen or press a Left or Right navigational key to display a menu of further options. For some Callouts, group calls can be made by the radio to the Callout group during the Information Phase if use of the PTT is permitted during the Callout. The options available during the Information Phase are Information, Accept, Reject, User Response and Details.
Features Your radio can be customised for various advanced features and can have various soft keys assigned to frequently used features. Privacy Screen Your radio can be customised to display a picture when the screen is inactive for a specified period of time. This helps protect the privacy of any displayed information. This Privacy Screen feature is particularly useful if you are wearing your radio at shoulder level.
Group Focus This user profile allows you to prevent any individual calls or group calls from any talkgroup other than the selected talkgroup from being connected to your radio. Any calls made to a radio which has Group Focus selected are not recorded as Missed Calls. Do Not Disturb This user profile allows you to focus on an important task. It assumes you do not want to be distracted by a call or alert on your radio.
WAP NOTE: WAP pages are not accessible when Wi-Fi is enabled on the radio. Your radio may be configured to browse WAP pages. The browser options are customised using Radio Manager. Starting the WAP browser To open activate the WAP browser: select the WAP option from the Applications menu OR press a programmed soft key [customisable] OR open a WAP URL contained within a received SDS message (or your radio may be customised to open the WAP URL automatically).
Browse Select to enter a URL to start browsing the internet for the site matching your URL. You do not have to enter the URL specific input words (http://), they are already entered in the URL box. Resume Browsing Select after browsing has been suspended or when you have exited from the browser. The browser displays the last page viewed. Bookmarks Select to view all the available bookmarks, some of which may be collated into bookmark folders.
Settings Selecting Settings from the Browser menu provides access to the Advanced settings. Advanced Settings Homepage Select this option to set the Home page. You can enter a new Home page URL and set it as the current and default home page. Downloads You can disable or enable the downloading of images, background sounds and objects when downloading information from a website.
Current Certificate If this option is selected, information about the digital certificate associated with the server which delivered the current document is displayed. CA certificates A certificate is a digital ID that is issued by a trusted third party known as a certificate authority (CA). The radio uses CA certificates to authenticate web sites which send information to the radio. To view information on a CA, select it and press View.
Exit history Select this option to exit History and resume browsing at the page which was selected when the History Menu was chosen. Show URL Select this option to display the currently selected URL. Delete Select this option to delete the history. Using bookmarks A bookmark consists an internet address, the book mark title, and access point (and a user name and password if required by the web page).
New Bookmark - creates a new bookmark. New Folder - creates a new bookmark folder within the list of bookmarks and folders. Move - Move the bookmark or folder within the list of folders and bookmarks. Select the bookmark or folder, then enter the number corresponding to the position in the numbered list where you want the bookmark or folder. Delete All - deletes all bookmarks and/or folders that are displayed in the same list as the selected folder.
the radio displays the Home screen, allowing you to respond to the call. You can still make a group call attached to a talkgroup but not a telephone type call whilst the browser is open. SDS messages If an incoming SDS message is received while the browser is active and the message is marked for immediate display then the browser will close and the SDS message is displayed.
Location Services Your radio may be customised and enabled for location services, such as GPS or other regional Global Navigation Satellite Systems (GNSS), that allows the radio to determine your location (longitude, latitude and altitude) and provides both timed- and distance-based reporting. The generic location services function on the radio is called 'GPS' and it provides support for multiple regional GNSS including BeiDou2.
Direction To read the direction in which your radio is travelling 1. Select Menu >GPS > Direction. The Direction screen gives information about the current direction and speed of travel. If the radio is stationary no information is displayed. However if the radio becomes stationary after a period of movement the direction information is displayed for five seconds to give you time to view it. Direction is reported in degrees from North.
Security Sometimes when you are working, you may need to secure your radio from unauthorised use. The easiest way to secure your radio is to lock the keypad when your radio is not in use. Your radio may be customised with other security features such as PIN entry and a remote user network log on (to authenticate network users). End-to-End Encryption If your radio shows the Secure Comms icon when it is idle, the selected talkgroup is customised for End-to-End Encryption (E2EE).
them. If E2EE traffic keys become outdated—which can happen in poor network coverage conditions— you can manually update them as described here. Manual key update is not supported on radios which rely on a Smartcard for E2EE. During a manual update any active ongoing non-emergency call or ambience listening calls are cleared.(Any active emergency calls are maintained.) Manual update requires good network conditions. To manually update E2EE keys Your radio must be in TMO mode to update E2EE keys.
Asset management Handsets, consoles, radios and accessories are assets that need to be effectively managed throughout their life cycle. In some organisations it is a requirement to track assets and this can be done by labelling them. Asset management refers to the periodic maintenance of your radios. Maintenance includes software upgrades and reprogramming of the radio to ensure that it continues to meet your requirements. Labelling The simplest form of asset management is to attach labels to your radios.
Connect the radio (or console or AIU) to a computer running Radio Manager and start your customisation. Contact Sepura for more information on programming your radio.
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