SC21 Series hand-portable radio
Original Instructions: ENGLISH Document Number: MOD-17-2158 Issue 1.0 Copyright © Sepura plc. 2002–2017 All rights reserved. No part of the information contained herein and the other referred documents may be copied, distributed or transmitted by any means to any other party without prior written permission of Sepura plc. The distribution of this document may require a Non-Disclosure Agreement (NDA) between Sepura plc. and their agents or customers.
CONTENTS General information 1 Safety Information 1 Regulatory 3 Your radio at a glance 4 Battery 6 Charging the battery 7 Charging a 'flat' battery 8 Fitting the battery 8 Removing the battery 9 Using Sepura approved batteries 9 Controls & indicators 11 Navi-knob 11 Navigation Keys 12 Soft keys 12 Context keys 13 Status icons 14 LED indicators 18 Emergency button 19 Getting Started 20 Fitting a Smartcard 20 Antenna 20 Power on 21 Power off 22 Locking and unlock
Help Emergency operation 30 Making an Alarm call 31 Receiving an Alarm call 31 Clearing an Alarm call 32 Power on Alarm call 32 Sound 34 Adjusting the volume 34 Loudspeaker on/off 34 Whisper mode 34 Audible tone alerts 35 Vibration alerts (Haptics) 36 Personalising your radio 37 Invert the display 37 Adjusting the backlight 37 Day/Night mode 38 Adjusting text and icon size 39 Setting the display language 39 Menu style 40 Time and Date 41 Talkgroups and folders 43 Spec
Delete all contacts Calls 65 66 Call types 66 Call History 68 Group calls 68 Individual calls 70 Broadcast calls 72 Quick Calls 73 Smart Calls 73 Modifying your call setup 74 Changing the behaviour of the PTT during TMO group calls 75 Text entry 77 Cursor movement 77 Character sets 78 Messages 79 Message Inbox 79 Opening messages 81 View message details 81 Reply to a message 82 Saved messages 82 Picture messages 87 Paging alerts 87 Networks 89 Authentication 89
Repeater Mode Callout alerts 102 Responding to Callouts 103 Callout display 108 Group calls to Callout group 110 Information Phase 110 Features 113 Privacy Screen 113 Connector Protector 113 User profiles 114 Man Down 115 Lone Worker 118 WAP 119 Using WAP 119 Browser menu 120 Navigation menu 121 Settings 121 History menu 123 Using bookmarks 124 Call handling 125 GPS 128 GPS position 128 GPS direction 129 GPS reporting options 130 Bluetooth® 131 Bluetooth® on/o
PIN entry 138 Change PIN 139 Unlocking the radio after incorrect PIN entry 139 End-to-End Encryption 139 Zeroising 141 Asset management 142 Labelling 142 RFID tag 143 Customising your radio 144 Revert radio settings to customisation settings 145 Accessories 147 Accessory profiles 148 Belt Clip 149 Shirt/Pocket clip 150 Klick fast stud 151 Fit an accessory 153 GLOSSARY User Guide 155 vii
viii SC21 Series – 07/2017
General information This user guide describes the default operation and features of the SC21 Series radio. Your service provider or organisation may have customised your radio to optimise its performance to suit your individual needs. There may be differences between this guide and the way your product operates. Contact your service provider or organisation for information about the customisation of your radio. Safety Information READ THESE SAFETY INSTRUCTIONS FIRST. Read the Product Safety Guide (part no.
any concerns relating to long term health risks associated with using RF wireless devices, you should obtain advice from your employer. SAR (Specific Absorption Rate) is a measurement of how much electromagnetic radiation is absorbed by the human body whilst using a mobile wireless device. The recommendations made by the International Commission on Non-Ionising Radiation Protection (ICNIRP) have been adopted. All Sepura hand-held products comply with these occupational limits.
Regulatory Waste Electrical and Electronic Equipment disposal information This symbol on the product or its packaging indicates that this product must not be disposed of as household or commercial waste. Some countries have set up collection and recycling systems for waste electrical and electronic products. By ensuring that this product is disposed of correctly, you will help prevent potentially negative consequences for the environment and human health, and help conserve natural resources.
Your radio at a glance 26 25 16 24 17 23 22 18 21 20 19 Item Description 1 Emergency Button. Press and hold (2 seconds) to initiate an Alarm call. 2 Antenna. 3 Rugged Accessory Connector (sRAC). Provides connection for accessories. Remove the cover to fit the accessory. Refit the cover when an accessory is not in use. 4 Centre context key (Groups, Status, Profiles). Press to activate the feature or option that appears directly above the key. 5 Right context key.
Item Description 6 Cancel/Home key. Press and hold (2 seconds) to power on your radio. From the Home screen, press and hold (4 seconds) to power off. Press and hold (2 seconds) to return to the Home screen from any other screen. 7 Alphanumeric keypad with backlight and microphone behind. The microphone is used during phone calls. Use the keypad to enter alphanumeric characters for text editing and dialling. Keys 0–9, # and * are programmable soft keys. 8 Navigation keys.
Battery For your safety, inspect the battery regularly for any signs of damage, such as cracks or surface damage caused by an impact or the battery being dropped. Fit a new battery if there are any signs of damage. Warning: Risk to personal safety. Sepura TETRA radios have been tested and certified using Sepura approved batteries.
Optimising battery life A fully charged battery should last a full shift (approximately 12 hours) but this depends on a number of operational factors, such as how the radio is operated, the operating environment (temperature and network signal strength) and the condition of the battery. Try the following to help you optimise battery life on a daily basis: Ensure that batteries are fully charged at the start of a shift.
Charging methods The radio may be powered on or off during charging. Attach the Charger cable to the connector at the base of the radio or place the radio with battery attached into a charging dock. During charging, the tricoloured LED on the radio indicates the charging progress and the charging icon appears on the status line, providing there is sufficient charge in the battery to support this function.
To attach the battery, insert the battery into the battery compartment as shown. Press the battery downwards until it clicks into position. Removing the battery Caution: Power off before removing the battery. If a Belt clip or Shirt/Pocket clip is attached, lift the clip before removing the battery. Push the safety latch on the bottom of the battery. Lift the battery upwards and remove.
the remaining battery charge appears as a percentage when your radio is powered on [customisable]; battery meter icons, showing the remaining battery charge; a low battery warning appears when charge is low; and you can check battery information, such as its authenticity, remaining charge and serial number [customisable] (see Getting information about your battery below). If a non-approved battery is used, the radio displays a warning message when powered on. Press any key to clear the message.
Controls & indicators Your radio has a number of controls and indicators. Navi-knob The Navi-knob is a continuous rotating knob that in its normal mode is used to adjust the volume. The Navi-knob can also be used to perform various other functions.
Navigation Keys Your has four navigation keys (left/right/up/down). Key Up/Down Action Use to move the scroll bar up and down to see more information Scroll a list of options Down Open the top level menu from the Home screen. Up Repeated presses moves upwards through the options and menu levels until the top level menu is reached. Left/Right Moves between options on the top level menu. Moves through the text characters for selection when writing.
the programmable side buttons all radio keypad keys (1–9, *, 0, #,) Note: During full-duplex PSTN/PBX calls, take care when trying to activate soft keys (designated as 0–9,* and # keys) because they also generate DTMF tones. There are many functions that can assigned to a Soft key. Some functions are activated immediately, such as the keypad lock/unlock or loudspeaker on/off. There are some special functions that use a ‘navigate to screen’ function.
Set context key shortcut The shortcuts available for selection as shortcuts are set during the customisation of your radio. Note: You can only use the left and right context keys and soft keys on the top level screen (Home Screen). To set a context key Home Screen shortcut 1. Open the Home screen. 2. Press and hold the context key until the Context Key Selection box appears. 3. Navigate to the shortcut in the list and press Select.
Icon Description Key agreement Indicates that a cryptographic key agreement is in progress between the radio and the Key Management Centre (KMC) on the network. (See End-to-End Encryption on page 139.). Trunked Mode Operation (TMO) Outgoing TMO call in progress You are in a call that you initiated. Incoming TMO call in progress You are in a call that was initiated by another person or your dispatcher on the TMO network. Missed incoming TMO call You have missed an incoming TMO call. The blue LED flashes.
Icon Description DMO Repeater detected Appears when a DMO repeater is detected and the radio can communicate with any other radios in the selected DMO talkgroup which are also in range of the repeater. Repeater ignored Repeater mode off DMO transmission power. The radio has been set to a higher transmission power than the normal transmission power level. DMO transmission power. The radio has been set to a lower transmission power than the normal transmission power level.
Icon Description Covert operation mode enabled The radio turns off any visual and sound alerts, and displays this icon when covert operation mode is enabled. Group Focus Appears when Group Focus is enabled, preventing any calls from other talkgroups (other than the selected talkgroup) connecting to the radio. User Profile Appears when a user profile is activated. Your radio may be programmed for a number of user profiles. The number next to the icon indicates the chosen user profile.
Icon Description Lone Worker protection enabled Indicates that you have enabled the Lone Worker feature on your radio. Man Down motions and tilt sensors active You have enabled the Man Down feature and the motion and tilt sensors are active. Man Down Tilt sensor active You have enable the Man Down feature, but only the tilt sensor is activated. Man Down motion sensor active You have enable the Man Down feature, but only the motion sensor is activated.
Tri-colour LED The tri-colour LED indicates the operational state of the radio.
Getting Started Fitting a Smartcard If required by your network operator, you may need to fit a Smartcard to your radio. The radio is fitted with a non-functioning ‘dummy’ Smartcard. Remove the 'dummy' card before fitting the Smartcard. Power off the radio and remove the battery. 1. Slide the card holder left to unlock and then lift the card holder to open it. 2. Insert the card. 3. Close and slide to the card holder right to lock.
Never touch the antenna when the radio is transmitting. Ensure your radio is powered off before fitting or removing the antenna. Fitting the antenna 1. Insert the base of the antenna into your radio's antenna connector. 2. Rotate the antenna clockwise until it is finger tight. Then apply another 1/4 turn clockwise. Removing the antenna Rotate the antenna counter-clockwise until it can be removed from the radio. Power on To power on, press and hold (2 seconds) the Cancel/Home key.
Note: If your radio supports Radio User Assignment (RUA), which authenticates your radio on the network, you may be prompted to log on to your network. See Authentication on page 89. Note: Transmitting in 3W RF is only available when using a Sepura 3W battery. During power on the radio checks the authenticity of the battery and whether it has the capacity for the radio to transmit 3W RF. A message displays and the power may be limited if the radio cannot transmit in 3W RF when licensed to do so.
Locking and unlocking the keypad To prevent accidental activity during operation, you can lock the keypad. This will also prevent access to the radio's functions if the radio is stolen. When the keypad is locked, the Key icon appears in the status line. The keypad can be locked manually or set to lock automatically after a period of inactivity. Note: If customised, your radio's keypad can be locked when an accessory is attached.
Alternatively, you can: 1. Select Menu > Options > Settings > Keypad Lock. 2. Press Lock to lock the keypad. Setting the radio to automatically lock the keypad You can set the radio to automatically lock the keypad after a period of inactivity. 1. Select Menu > Options > Settings > Timed Keypad Lock. 2. Press Toggle to enable/disable auto keypad lock. Home screen The top level screen, known as the home screen, appears when the radio powers on and when it is idle.
# Description 1 Status line showing the radio coverage signal strength, battery charge indicators, and operational status icons. 2 Information area containing information that only appears on the Home screen. This is customised by your service provider or organisation. It may show date and time, your selected talkgroup, folder and network name (Mobile Network Code Alias). 3 Context key options (available in the Home screen).
# Description 1 Use the navigation keys to scroll through the notifications and features. Notifications always appear to the left of features. Press the Right navigation key to continue scrolling right to view more shortcuts (if available). 2 To open a notification or feature, highlight it and press the Select context key. 3 Press the Back context key to close the Shortcut Bar without opening a feature. The Shortcut Bar cannot be closed if there are notifications.
Menu Your radio is customised by your service provider or organisation with a number of features that are accessed from the main menu. To open the main menu, in the Home screen press Menu. To open a sub-menu or menu option, scroll to the option (highlight it) and press Select. To return to a higher level menu, press Back. To return to the Home screen at any time within the menu hierarchy, press and hold (2 seconds) the Cancel/Home key.
Icon Menu option Networks Manage your network connections and DMO options. Change your operating mode (TMO/DMO/Repeater). Enable/disable Transmit Inhibit mode when working in RF sensitive areas. Options Personalise your radio settings such as backlight, text size and language. Reset your radio to the last customisation, with options to keep personal data settings such as contacts in the phonebook. User Profiles Select customised profiles designed specifically for the way you work.
Use the navigation keys to scroll the list of options on the SmartMenu. Options are labelled with a number, shown to the right of the option. To select the option, press the key that corresponds to the number of the option, for example to select option 3, press the 3 key. Note that using this method only options numbered 1 to 12 can be selected using the keys on the keypad (press 0 for option 10, the Star (*) key for option 11 and the Hash (#) key for option 12).
Emergency operation Emergency operation is available in TMO if the radio is in service. If your radio is operating in DMO when you make the emergency call, the radio switches to TMO before making the emergency call. If the radio cannot make the call in TMO, the radio automatically switches back to DMO to make the call. The red button on the top of your radio can be programmed to initiate an Alarm call at any time when your radio is in operation. This button is known as the Emergency Button.
When a Silent Alarm call is made, the radio displays the Home screen with the talkgroup associated with call. During the call you may navigate away from the Home screen. Live Microphone feature Your radio may be customised with the Live Microphone feature. This feature allows you to broadcast a call for assistance hands-free for a specified period of time and without having to press the PTT button.
your radio sounds an audible tone the LED flashes red the emergency symbol appears on the screen your radio status changes to Emergency Clearing an Alarm call You can only clear an Alarm call that you have initiated. To cancel the Alarm call, press the Clear context key. To cancel the Alarm call, press the Call Clear key, the Clear context key or the Cancel/Home key. Alternatively, your radio may be customised to use the Emergency button to cancel the Alarm call.
Note: If your radio supports Radio User Assignment (RUA), which authenticates your radio on the network, you may be prompted to log on to your network before the Alarm call is initiated. Contact your service provider for information. See Authentication on page 89.
Sound Your radio is equipped with a loudspeaker for use during PTT calls and a low level speaker for use during telephone calls. You can adjust the volume of the speaker and increase the sensitivity of the microphone (see Whisper mode below) so that you can speak more quietly. Your radio also uses sound to alert you to the various operational states. Adjusting the volume Rotate the Navi-knob to adjust the volume. A vertical volume meter displays to indicates the current volume level.
Note: If you select a User Profile which already increases the sensitivity of the microphone, depending on your radio's customisation Whisper mode may not increase the sensitivity further. To enable Whisper mode Depending on customisation, to enable Whisper mode, you can: press a programmed soft key rotate the Navi-knob to decrease the volume to below its lowest level The radio sounds a low-high level alert when Whisper mode is enabled.
Vibration alerts (Haptics) Your radio can provide vibration alerts and haptic feedback to help you recognise certain events, such as when a key is pressed, for example in a dark environment, or when you are wearing gloves. To toggle vibration alerts 1.
Personalising your radio You can personalise your display settings (such as text size, backlight, inverting the screen and change languages) and create a personal phone book containing your own contacts. Invert the display When you are wearing the radio on your shoulder, attached to a belt or to a body vest, you may want to flip the display upside down to make it easier to read. The Invert Display option rotates all screen elements by 180 degrees.
Alternatively: 1. Select Menu > Options > Settings > Display Settings > Backlight. 2. Press the Toggle context key. To adjust brightness: 1. Select Menu > Options > Settings > Display Settings > Day/Night Mode. 2. Select Backlight Level. 3. Rotate the Navi-knob to adjust the intensity of the backlight and the keypad illumination on a scale of 1–7 (max.). Day/Night mode When a call or message is received, and when you press any key, the backlight lights up the display and keypad.
Adjusting text and icon size Your radio uses the default size for the text and icons set during customisation, however it also supports a number of different size modes that control how text and icons are displayed, which can make them easier to see from a distance. Caution: When selecting larger modes, some prompts or icons may not appear on the radio display. Your radio supports the following modes: Normal Mode allows the maximum amount of information available to be displayed in a compact character size.
radio is only customised for a single language, or the currently selected language if two languages are programmed. To change the language: Tip: Your radio may be customised with a soft key or provide an option on a SmartMenu to change the display language. See SmartMenus (described on page 28) 1. Select Menu > Options > Settings > Language. 2. Scroll to the language option, and then press the Select context key. The Home screen appears and the display shows the selected language.
List style highlight items using the Down and Up navigation keys. to open an item press Select to return to the top level screen press Cancel or the Cancel/Home key. Compatibility style (card) highlight items using the Left and Right navigation keys to open an item press Select to return to the top level screen press Cancel or Cancel/Home key. Time and Date Your radio can be customised to display the current time and date on the Home screen. The time is shown in 24 hour format.
4. Press OK or the Select/Send key to save your changes; press Cancel or the Cancel/Home key to abandon your changes.
Talkgroups and folders Talkgroups are pre-programmed onto your radio. Each talkgroup typically contains users who have a similar role or who are within a distinct location or who provide a service that you would use. They are organised into folders to help you quickly select one that is applicable to your environment or situation. A folder can contain both DMO and TMO talkgroups, but only those talkgroups applicable to the current operating mode, either DMO or TMO, appear when a folder is opened.
it may be attached to hidden background talkgroups, or a folder has not been selected (Folder Selection Mode only), or a change of network may have occurred and the last used talkgroup may not be usable on the current network. When your radio is powered on, if possible it re-selects either the default talkgroup or connects to your last selected talkgroup. Special folders In addition to the ‘standard’ folders created to contain your talkgroups, your radio can be customised with Special folders.
Background—talkgroups which the radio scans continuously for activity. You cannot select a background talkgroup in this folder as your requested talkgroup.
Typical folder arrangement The following illustration shows how the folders can be used to organise talkgroups: 46 SC21 Series – 07/2017
Talkgroup Selection Mode When the radio is customised for Talkgroup Selection Mode, the selected talkgroup becomes the requested talkgroup to which you make calls. You can insert frequently used talkgroups in the Favourites folder, making it quicker and easier to change your talkgroup. Additionally your radio may be customised for Quick Groups that allow you to change to a frequently used talkgroup using a soft key. You can create your own user defined scan lists that are saved into the UDSL special folder.
Tip: If you want to change to another talkgroup within the same folder, simply enter the number of the talkgroup, or select the All Folder which contains all the talkgroups and enter the number of the talkgroup. 2. Use the Left and Right navigation keys to move between folders at the same level. Use the Up and Down navigation keys to move between the folder levels (sub-folders). Rotate the Navi-knob to scroll through the talkgroups within the currently selected folder.
3. Enter characters you wish to filter against (see Text entry on page 77). The list of matching names is dynamically filtered as characters are entered. Only matching talkgroups or folders remain in the list. 4. To cancel the filter operation select the Stop search option. Inserting a talkgroup into a folder If a folder is editable you can use the Insert option to insert a talkgroup into it.
To view your Quick Groups You can view the talkgroups and folders associated with your assigned Quick Groups. 1. Select Menu > Groups > Quick Groups. 2. Use the Up and Down navigation keys to highlight a Quick Group then press Select. To change the talkgroup associated with a Quick Group Your radio can be customised to allow you to change the talkgroup associated with a Quick Group. Note: These changes may be overwritten when your radio is reprogrammed.
Each talkgroup in a UDSL can have up to three different levels of userdefinable group scan priorities which are used by your radio when deciding which call to follow when a call on one talkgroup is active and a call on another talkgroup is received. The scan priority of each talkgroup in a UDSL is shown at the right hand side of the screen as (High), (Normal) or (Low). You can designate a selected talkgroup in each UDSL. You can add and remove talkgroups from a UDSL. View and edit scan list 1.
Changing group scanning priority 1. Select Edit > Options > Change Priority. 2. Select scan priority (High), (Normal) or (Low) then press Select. 3. Select Edit > Options > Save. Scanning ON/OFF Scanning of talkgroups can be enabled and disabled. If scanning is disabled, the radio will ignore incoming calls on these talkgroups. Your current talkgroup is always scanned. Note: Background talkgroups are always scanned and will continue to be scanned when scanning is disabled. 1.
Talkgroup Selection box. The selected talkgroup and the selected folder are displayed within a selection box. Only those talkgroups that are selectable within the selected folder appear in the selection box and you can scroll through the talkgroups using the Navi-knob. An icon appears to the left of a TMO talkgroup, indicating the scanning priority and whether or not the talkgroup is scan-enabled.
From the Menu select Groups > Folders to open the current selected folder. Selecting a folder Use one of the following methods to select the current folder: From the Home screen, press Menu then select Groups> Folders to display the current selected folder containing the selected talkgroup. From the Home screen, press Groups.
Tip: If you want to change to another talkgroup within the same folder, simply enter the number of the talkgroup. 2. Use the Left and Right navigation keys to move between folders at the same level. Use the Up and Down navigation keys to move between the folder levels (sub-folders). Rotate the Navi-knob to scroll through the talkgroups within the currently selected folder. The directional arrows under the talkgroup name indicate the rotational direction of the Navi-knob. 3.
To select a talkgroup from the folder: 1. From the Home screen, press Groups to open the current folder. The selected talkgroup within the folder is indicated by the icon. 2. Scroll to the talkgroup you want as your requested talkgroup and press Select. Selection is indicated by the icon. To select a talkgroup using the Talkgroup Selection box: 1. From the Home screen, press Groups. The selected talkgroup and folder appear in the Talkgroup Selection box. The current talkgroup appears in bold typeface. 2.
disabled because all of the destination folders are full. A talkgroup cannot be copied into a folder that already contains that talkgroup. When a talkgroup is copied, it does not retain its properties (scan state, scan priority and selection).
Note: You cannot edit the properties (scan state and scan priority) of the talkgroups in the Always Attached, Background or Smart Call folders. The scan priority appears on the left of the talkgroup as a series of bars (more bars indicate higher priority). If the scan state is enabled the icon appears in the right-hand corner of the scan priority icon.
Restore folders The selected folder or all folders can be restored to their original settings. Only editable generic folders, the Favourites and DGNA folders can be restored. When you restore a folder or all the folders, the following occurs: any talkgroups added to a folder will be removed, any deleted talkgroups will be restored, talkgroup properties (scan state and scan priority) are restored, and the selected talkgroup for each mode (TMO and DMO) is reset.
Quick Folders You can quickly change to a different folder by pressing a customised Quick Folder soft key. Your radio may be customised for up to 5 Quick Folders (Folders 1-5) for each operating mode (TMO and DMO). Each Quick Folder is assigned to a soft key on the keypad. You can choose which frequently used folders to assign to your Quick Folders (if customised).
Contacts Details of regularly used contacts are stored in a phone book. The phone book has a series of folders labelled Menu, Search, All and Personal. Your radio may have additional folders containing contacts programmed into your radio during customisation. The Personal folder contains contacts you create (personal contacts). This folder only appears when you create your first personal contact. The All folder contains both personal contacts and contacts programmed into your radio.
Searching and filtering contacts You can search the entire phone book for contact names and numbers, or filter the contacts within a folder by entering a search string into the Search Bar at the top of any folder (except Menu): When the search is complete: the Search folder lists folders containing at least one entry containing the search string, and the number of entries in those folders. You can open any of the listed folders.
5. To clear the search string, press the Delete context key to delete each character in the search string, then press the Cancel context key, then the OK context key. View contact details 1. Select Menu > Phone > Contacts. 2. Navigate to the contact you want to view details of then press the Open key. The contact numbers associated with the selected name are displayed. The icon next to each number indicates its dial mode (for example, to a radio or to a telephone).
6. To add more phone numbers for the contact select Add Next Number and repeat the previous step. Tip: To add further contact numbers to a saved contact, open the contact and select Add New Number at the end of its numbers list. 7. To return to the Personal folder press the Cancel context key or press the Cancel/Home key. Editing contacts You can edit (and delete) contacts in the Personal folder of the Phone book. To edit personal contacts: 1.
Delete all contacts You can delete all contacts in your Personal folder. Tip: You can also delete individual contacts or numbers associated with them, see Editing contacts on the previous page. To delete all contacts 1. Select Menu > Phone > Contacts. 2. Navigate to the Menu card then select Delete User Contacts.
Calls The various types of voice and data calls that are supported by your radio, and the acoustic and visual alerts that accompany a call, depend on your radio's customisation. Call types Sepura radios support the following voice- and data call types: Voice call types Voice call type Description Group A call between you and a group of other radio users in your attached talkgroup. A group call is always a halfduplex call. Users can join and leave the call at any time.
Voice call type Description Broadcast A special type of group call, which is received by all terminals in the system (system-wide broadcast call) or by a specific group. The originator of a Broadcast call is usually a dispatcher. The receiving members cannot talk. Quick Call A special individual call configured on a soft key to request help or information from a pre-configured individual or talkgroup destination in a non-emergency situation. Quick calls can also send status and position reports.
Call History The Call History records up to 20 recent individual calls. It can be customised to display Incoming Calls or Outgoing Calls or both sets of call types in a list. The following icons are used to distinguish different types of and TETRA PBX/PSTN call events: Icon Description Received TMO call Sent TMO call Missed call. Call was not answered or cleared.
Making a group call 1. Press and hold the PTT button and speak into the top microphone. The LED changes to solid red to indicate that your radio is transmitting, and an audible tone is heard and your radio status text changes to 'Talk'. 2. When you have finished talking, release the PTT button and listen to audio received, through the loudspeaker. The LED changes to solid green whilst the group call is active and your radio status text changes to ‘Group Call’. 3.
Individual calls Individual calls (point-to-point) are private calls between you and one other person. You can make individual calls in two modes: individual calls (half-duplex mode)—where only one person can talk at a time using the PTT button. individual ‘phone’ calls (full-duplex mode)—where both parties can talk simultaneously. Use the Select/Send and Cancel/Home keys to initiate and end the call.
Note: If your radio has been customised with a single dial mode for TETRA, PBX and PSTN numbers, the dial mode icon cannot be changed. Calling by dialling: 1. From the Home Screen, dial the number of the person you are calling. 2. Press the PTT button to initiate the call (or press the Call context key). 3. To speak press the PTT button; release the PTT button to listen to the other radio users. 4. To end the call, press the Clear context or the Cancel/Homekey. Receiving individual calls (half-duplex) 1.
Hands-free mode If you are using a full-duplex audio accessory, simply press the Select/Send key and continue fully hands free. Receiving a phone call When an incoming phone call is received, your radio sounds an audible alert and displays the identity of the caller (if the contact or number is stored in your phone book). 1. Press the Accept context key or the Select/Send key to answer the call. Press the Reject context key or the Cancel/Home key to reject the call. 2.
During a broadcast call the display changes to ‘Broadcast Call’ and the Broadcast Call icon is displayed. Quick Calls A Quick Call allows you to request help or information in a non-emergency situation. To initiate a Quick Call 1. Press a pre-configured soft key. 2. Press the PTT to transmit. Depending on the configuration this causes all or some of the following to happen: if your radio is in Smart Call Mode it reverts to Group or Individual Mode (see Smart Calls below).
Note: Broadcast calls cannot be made from a radio which is in DMO. Attempting to make a Smart Call in DMO initiates a group call to the attached talkgroup. Make a Smart Call 1. Open the Smart Call menu either of the following: Press a preconfigured soft key. Use the Speech Call Settings menu (see Speech call settings below. 2. Select mode Smart Call A or Smart Call B. Your radio goes into Smart Call Mode. The tri-colour LED flashes amber and the active Smart Call folder is displayed. 3.
example, you might make a group call, but the actual call being established might be converted to an individual call to a dispatcher. This feature is typically used by network administrators to provide centralised control over certain services (e.g. customising all the radios so that Alarm Calls are all the same type and destination, allowing the network to decide what type of call is made and the destination whenever an Alarm Call is initiated).
To selected group—when the PTT is pressed in a received group call to a scanned group (not the selected talkgroup), the radio leaves the existing call and starts a new call to the scanned talkgroup. To received group—when the PTT is pressed during a received group call, the radio transmits in the current call.
Text entry Writing and editing text on your radio is similar to most Smartphones. Text edit mode is automatically activated when you select certain functions, such as creating a message or adding a contact to your phone book. To enter characters: Press a key repeatedly to highlight a character in its Character Selection Box at the bottom of the screen, then press the Select context key (or wait for the character to be auto-inserted).
Cursor Movement Description Move one character at a time Press the Right or Left navigation key. Move to the start of a sentence Press the Up navigation key. Move to the end of a sentence Press the Down navigation key. Add a space Press the 1 key. Character sets You can use character sets to change the style of the text, and to enter numbers and special characters. The character set can be changed as often as required when entering text.
Messages Your radio supports status messages, text (SDS) messages and picture messages. All message types are available from the Messages menu. Message Inbox Incoming messages are displayed in the Inbox with the most recently received messages at the top. Unread messages appear in Bold. The Inbox can store up to 50 messages. When the Inbox is full, unsaved older messages are automatically deleted when new messages are received. If you want to keep a message, you must save it.
To open the Inbox: Choose one of the following methods: Press a customised soft key Open the Shortcut Bar (in the Home screen press the Shortcut context key or the Up navigation key) then navigate to the Inbox shortcut and press the Select context key. Message icons Various icons are used to identify the type of message received: Icon Description Status message SDS message (unread) SDS message Broken message: there was a problem receiving the message. Its contents are lost or damaged.
Opening messages To open a message: 1. Open your Inbox (see To open the Inbox: on the previous page). 2. Scroll to the message and then press the Open context key. View message details You can view the details of received messages. To view message details: 1. Open your Inbox (see To open the Inbox: on the previous page). 2. Select a message then use Options > Details. 3. To exit the Details screen press Cancel. User Guide Item Description 1 Message location (Inbox) 2 Size.
Reply to a message To reply to a message: 1. From an open message, select Reply. 2. From Inbox, select a message then select Options > Reply. 3. Create your response (see Text entry on page 77.) 4. When you have finished, press Send. 5. Select a recipient: a. Send to Default—send to message sender b. Send to Group—send to your current talkgroup c. Phonebook—send to a contact in your phonebook 6. Press Send. Open a URL in a message Open the message then select Options > Open URL.
To view saved messages: Select Menu > Messages > Saved Messages. Use the navigation keys to scroll through the list of messages. To delete saved messages: 1. View Saved Messages (see To view saved messages: above). 2. Select Options > Delete. 3. Select a delete option: To delete the selected saved message select Delete Message To delete all saved messages select Delete All Create a text message 1. Select Menu > Messages > Create Message. An empty message box appears. 2.
4. EITHER: send the message immediately save the updated message To send the message immediately See Sending messages below To save the updated message Select Options > Save. Sending messages You can send text (SDS) and status messages to: the currently selected talkgroup the default destination customised in your radio (for example, the message sender) a Phonebook entry a destination you key in Note: For setting default destination see Set default destination on page 86. 1.
Send to a Phonebook entry 1. Select Phonebook. Your Phonebook opens. 2. Select your contact and press Open. 3. Select the phone number. (Contacts can have multiple phone numbers). 4. Press Send to send the message. Note: While you are selecting the address for a message you cannot make outgoing calls to Phonebook. Send to a dialled destination 1. Select Dial. 2. Key in an individual address (ISSI, Individual Short Subscriber Identity) in the dial box. 3. Press Send to send the message.
Menu 1. Select Menu > Messages > Send Status. 2. Use the Up and Down navigation keys to highlight the status and then select Options > Send. 3. Select a destination. Edit status messages before sending You can edit the text label of a status message prior to sending it. When the message is edited, it is sent as a text message, rather than as a status message code. With the status message selected, press Options and then select Edit . Enter your text before sending the message.
Picture messages Picture messages Your radio can receive picture messages which may have accompanying text. You may also be alerted by an alarm (if specified in the message) and vibration and LED alerts (if customised). (You cannot reply to or forward a picture messages.) Tip: You can press any key to stop the audible alarm. Open picture message 1. Select a picture message then click Open. 2. To view the image full screen, use Options > View Image. The image and any text associated with it are displayed.
Tip: Your radio can be customised so that a Paging Alert automatically makes it fully operational on receipt of the Status message which triggered the Paging Alert.
Networks Authentication Remote User Assignment (aliasing) If your radio supports Remote User Assignment (RUA) using TETRA Interoperability Profile (TIP) defined procedures and transactions, your presence on the network requires authentication. RUA allows you to be authenticated onto the network by entering a user identity and optionally a PIN (maximum 7 digit). Once accepted by the system, you can be addressed by your user identity, if aliasing is supported by the system.
Change Network If your radio is customised to use other networks, you can manually select a network from a list of configured networks, or allow your radio to automatically use a suitable network when you move into its coverage area. Note: If your radio is customises for End to End Encryption, the radio may change the End-to-End Encryption status when the selected network is changed. It may also provide a selection of talkgroups on other networks.
Transmit Inhibit Sometimes you may be working in areas that are sensitive to Radio Frequency (RF) signals such as healthcare facilities. To continue operating your radio in these areas, you can set your radio to Transmit Inhibit mode to prevent any RF transmission. When Transmit Inhibit is activated or deactivated, a status message can be sent confirming the operational state of your radio. You cannot activate Transmit Inhibit when you are in a call.
network. The radio operates at a normal transmission level which is predefined. If you change the power level to a setting that is higher than the normal operating transmission level, the icon appears on the status line. Likewise if you change the power level to a lower transmission level, the icon the status line. appears on To change the transmission power level: 1.
the tri-colour LED stops flashing a text box pops up indicating normal operation. the radio generates a warning tone.
Operating Modes Your radio supports the following operating modes: In Trunked Mode Operation (TMO Mode) your radio operates on the network infrastructure supplied by your service provider. In Direct Mode Operation (DMO Mode) your radio can transmit directly to another radio (antenna to antenna). In DMO mode radio coverage depends on the position of the caller and the receiving radio. When you switch to DMO your radio leaves the network and tunes to the selected DMO talkgroup.
DMO Mode In Direct Mode Operation (DMO), radios communicate directly with other TETRA radios without using a network. The radios must all switch to DMO and select the same talkgroup, and that talkgroup must use the same channel (frequency). Communications to other users on the network are impossible unless they also switch to DMO and select the same talkgroup.
Using a DMO gateway A DMO gateway (or gateway) is a device which allows users working in Direct Mode to communicate with users in Trunked Mode effectively extending the working range of a radio. When your radio is in DMO Mode and it is in range of a DMO gateway the gateway icon appears and, if customised, an audible alert is generated. You can now make and receive group calls to TMO radios (and to the dispatcher) via the gateway. See DMO gateway operation on page 1.
Note: If a radio is within range of a repeater but for some reason a call cannot be set up through it your radio attempts to set up the call in DMO Mode and the Communication Mismatch icon is displayed to all members of the talkgroup to indicate that there may be members of the talkgroup who cannot take part in the call. DMO options You can select the following DMO options: Presence Check Specify whether Presence Checking is performed before DMO Individual calls are made.
You can use a repeater to enable communication between radios which are out of range of each other. The following diagram shows radios A, B and C and a repeater which are on the same DMO talkgroup. A, B and C are in range of the repeater. Because of its location, the repeater can pass communications between A, B and C even though they are out of range of each other.
What repeaters cannot do In Repeater Mode the radio cannot: make individual calls take part in another group call send status or SDS messages use the Quick Status feature edit text use the phonebook view the library of pre-defined Status messages Participating in repeated calls A radio in Repeater Mode may (depending on its customisation) operate either as a Standard Repeater or as a Repeater with Call Participation.
Repeater with call participation If your radio is configured to operate in Repeater Mode with Call Participation you can take part in the calls which are being relayed through it if the call participants are on the same DMO talkgroup as you. To stop participating in a call, press the Clear context key; you radio continues to act as a Repeater.
Using the Emergency Button in Repeater Mode Caution: If you use the Emergency Button when your radio is operating in Repeater Mode, any calls that are currently active through the repeater will cease. When the Alarm Call is subsequently cleared, the radio may not necessarily remain in Repeater Mode. Repeater states A radio acting as a repeater can enter several states of operation, depending upon the status of calls through the repeater and whether it has detected other users of the direct mode channel.
Callout alerts Your radio can receive Callout Alerts sent over the network to inform you of incidents. When a Callout Alert arrives the radio sounds an audible alarm and a Callout message is displayed on the screen. To silence this alarm press any key. A voice call may also be initiated. Your radio may also be customised to alert you of Callouts in other ways (such as vibrator alert and/or a flashing LED alerts).
Delete – delete one or more Callouts Details – view the details of the Callout message Status – send or update your current Availability status. The Callout screen indicates that an Availability Status message has been sent. [customisable] Responding to Callouts When you respond to a Callout your radio may automatically send a message (if programmed in the radio) or you can select a message from a list or select User Response (if customised) to compose and send a free-form text message.
Standby Select Standby to acknowledge receipt of the Callout and to indicate that you are “standing by” for further information before accepting or rejecting. During standby the Callout goes into its Information Phase during which information may be sent to and received from the originator of the Callout. During standby you can also accept or reject the Callout and—if use of the PTT is permitted—make group calls to the Callout group (See Group calls to Callout group on page 110.
Callout and vice versa. To send one of the pre-set messages select it and press the Select context key. User Response You can compose and send a free-form text message to the originator of the Callout. When your message is ready to send press the Confirm context key. You can continue to respond and send messages as described here until the Callout ends and the top level screen is displayed.
User Response (If customised) allows you to compose and send a free-form text message to the originator of the Callout. When the message has been sent the Callout Test exits and the top level screen is displayed.
Switch on Man Down React to the Lone Worker prompts. The Lone Worker alarm operates if you do not react. Switch the radio off using the Mode key No calls—apart from group calls allowed by some Callouts—received while your radio is in Protected Callout Mode are connected but their details are saved. To view them after the Callout has ended select the Missed Event menu.
Callout display A typical Callout screen looks as follows: Item Description 1 Message location (Inbox) 2 Callout type, see Callout icons below. 3 Callout group or Callout originator 4 Time received 5 Callout message header text (customisable) 6 Information icons 7 Backdrop image (customisable, radios with colour display only). Indicates severity of the Callout.
Icon Description Callout Alert message, response not required. Callout Availability message. An information message has been received by the radio. An information message has been sent from the radio. Standby Message has been sent from the radio. Callout Test message, user response is required. The identity of the sender is displayed instead of the Callout group. Callout Test message, user response has been sent. The receiving radio and the Callout originator both have End-to-End Encryption active.
Group calls to Callout group Note: While your radio is in Protected Callout Mode the only calls you can make are TETRA Alarm Calls, Quick Calls (if customised as a higher priority than Callout), and, if allowed, group calls to the Callout group. You can only make group calls if PTT use is permitted during the Callout. For some Callouts your radio can make and/or receive group calls to a specially configured Callout group when it is in Protected Callout Mode.
For some Callouts, group calls can be made by the radio to the Callout group during the Information Phase if use of the PTT is permitted during the Callout. See Group calls to Callout group on the previous page. The options available during the Information Phase are Information, Accept, Reject, User Response and Details. Information Send a pre-set information message.
icons to show: whether the Callout is to a group or an individual whether the Callout is incoming or outgoing whether or not the Callout is End-to-End Encrypted 112 SC21 Series – 07/2017
Features Your radio can be customised for various advanced features and can have various soft keys assigned to frequently used features. Privacy Screen Your radio can be customised to display a picture when the screen is inactive for a specified period of time. This helps protect the privacy of any displayed information. This Privacy Screen feature is particularly useful if you are wearing your radio at shoulder level.
To enable Connector Protector: 1. Press Menu then select Options > Settings > Connector Protector. 2. To toggle protection on/off press the Toggle context key. When the CP Enable check box is ticked, Connector Protector is enabled, and when the check box is empty it is disabled. If Connector Protector is enabled ( ) when the radio is powered off, it will remain enabled when the radio is next powered on unless the radio is in a charger or car kit or if a data accessory (e.g.
Example user profiles Typical profiles could include: Covert Mode operation Covert Mode turns off all visual alerts. It deactivates the backlight and adjusts the microphone sensitivity to allow Whisper mode. It also reduces the level of the loudspeaker if an earpiece is not being used. If your radio has a vibrator alert enabled then this is deactivated. See Whisper mode on page 34.
it's current angle of inclination (orientation). If it moves more than a customised angle from the original inclination or is stationary for more than a customised length of time, the radio sounds an alarm and displays a ‘Man Down Alarm’ message. In other words the radio can detect conditions indicating that you have become incapacitated. If you do not respond to the alert within a customised time period, your radio initiates a Man Down Emergency and takes action depending on its customisation.
From the Home screen, press the Shortcut context key, then select the Man Down icon. A message (‘Man Down Starting’) is displayed and an alert sounds (a succession of beeps). 2. Attach your radio in a comfortable wearing position on your body. When a two second continuous tone finishes the radio’s ‘normal’ wearing position has been recorded. An icon indicates that Man Down is switched on and which sensors are active.
Lone Worker If you are working alone you can use the Lone Worker feature to let your dispatcher know that you are safe. When Lone Worker is enabled your radio periodically sounds an alert which you must acknowledge—usually by pressing a pre-programmed key— otherwise the radio sends an emergency status message to your dispatcher. To enable Lone Worker, scroll to a user profile which has Lone Worker enabled, then press the Select context key. See User profiles on page 114.
WAP Your radio may be configured to browse WAP websites. The browser options are customised using Radio Manager. Starting the WAP browser To open activate the WAP browser: press the Up navigation key (or Shortcut) to open the Shortcut Bar, then select WAP Homepage OR select the WAP option from the Applications menu OR press a programmed soft key [customisable] OR open a WAP URL contained within a received SDS message (or your radio may be customised to open the WAP URL automatically).
highlight the Save button or press the Left context key (either a tick icon or labelled Save depending on customisation). Browser menu Home Page Select to activate the WAP browser and display the browser's homepage contents. If customised, you can change the Home Page (Settings > Settings > Homepage). Browse Select to enter a URL to start browsing the internet for the site matching your URL. Tip: You do not have to enter the URL specific input words (http://), they are already entered in the URL box.
Navigation menu Press Homepage > Menu from the WAP browser screen to access the Navigate options: Home Returns to the Home page on the WAP browser. Open Page Displays the 'Go to URL' screen (if customised). Mark Page Only visible if the radio is customised to allow the creation and/or editing of bookmarks. Creates a bookmark for future reference so that the web page may be downloaded quickly.
cross is displayed where the image would have been). If the downloading of images is enabled the boxes may be shown with a temporary display of a paper clip while the image is downloaded. Scroll to the Save option and press Pick to save the setting. Scroll Mode You can change the Scroll Mode to be Block or Smooth so that when scrolling through text, the display will either jump from one block of text to the next, or scroll smoothly. The scroll speed may also be set to Fast, Medium or Slow.
select it and press View. You can choose which CAs are used by the radio by selecting on or off. Send Referrer If this option is used to set whether the browser sends the HTTP Referrer header as part of the HTTP requests. Authentication This option is used to set (on/off) whether the browser caches HTTP authentication credentials. Certificate Info If this option is selected, information about the root digital certificates installed in the browser is displayed.
Show URL Select this option to display the currently selected URL. Delete Select this option to delete the history. Using bookmarks A bookmark consists an internet address, the book mark title, and access point (and a user name and password if required by the web page). Bookmarks can be organised into folders to make it easier for you to find your favourite bookmarks or those of similar topics.
Details - shows the details of the selected bookmark or folder. Delete - allows you to delete the current bookmark or folder. New Bookmark - creates a new bookmark. New Folder - creates a new bookmark folder within the list of bookmarks and folders. Move - Move the bookmark or folder within the list of folders and bookmarks. Select the bookmark or folder, then enter the number corresponding to the position in the numbered list where you want the bookmark or folder.
Cancel/Home key, if customised. When the call is set up and is ongoing it is possible to return to the browser either by selecting a card which allows this (Resume Browsing) and pressing the Down navigation key or by using a soft key (if customised). When the browser has been re-activated and the call is ongoing it is possible to switch between displaying the call information box and the browser using the Left and Right navigation keys as described above.
radio will display the top level screen. Transmit Inhibit If the radio is operating in Transmit Inhibit mode, you can still view any pages in the browser that have been stored locally but it is not possible to browse pages online. If an attempt is made to browse pages online, the browser active icon flashes and a warning message appears.
GPS If you radio is fitted with a GPS module it can obtain its position from GPS satellites. The GPS functionality allows for both time- or distance-based reporting. The behaviour of the GPS function is highly customisable, both by customisation and over the air from a control room application. Your radio may also be customised to send position data automatically alongside TETRA Alarm Calls or Status messages. The destination to which the GPS reports are sent may be changed over the air.
Latitude and Longitude values. Fix indicates how accurate the reading is: 2D indicates that less than four satellites were used to determine the position 3D indicates that at least four satellites were used. The first number in brackets reports how many GPS satellites were used. (‘0’ indicates that no satellites were used; ‘-‘ displayed as the second number means that GLONASS is not supported.) Age shows how long ago the position was first displayed; to refresh the reading press Locate again.
GPS reporting options To control GPS reporting 1. Press Menu > GPS > GPS Report. 2. Select one of the following options: Never Send – GPS reporting is disabled regardless of any instructions sent over the air. The warning icon is displayed on the top line of the screen as a reminder that GPS reporting has been explicitly disabled. Always Send – GPS reporting is enabled regardless of any instructions sent over the air. No Override – your radio will respond to instructions sent over the air.
Bluetooth ® If your radio is Bluetooth enabled it can connect wirelessly to audio devices such as a headset, or to one of many commercially available data devices over a distance of up to 10 metres. In order to use Bluetooth wireless technology your radio must first be ‘paired’ with a device. Pairing is the process which links two Bluetooth devices so that they may communicate. Your radio may be paired with up to ten different devices at any one time.
Press a customised soft key. Select the Bluetooth option from the Shortcut bar. Press Menu then select Options > Bluetooth > ON/OFF. When Bluetooth is switched on but no devices are connected the Bluetooth icon is displayed. The radio’s Bluetooth name, which is visible on data devices when they attempt to ‘pair’ with your radio, is shown on the screen. Audio devices You can search for and pair an audio device with your radio or view which devices have already been paired from the Devices screen.
3. If you are prompted to enter an Access Code, enter it as described in PIN entry on page 138. If you enter an incorrect Access Code an error message and a large cross are displayed and it will not be possible to pair any devices with the radio. Correct Access Codes are valid until the radio is switched off. During searching a ‘Searching’ message is displayed and any data devices found are listed.
6. On your radio press Connect to connect with the device. (You can also Modify the device list, see Modify connected devices on page 137. Once connected the Bluetooth® Connected icon is shown beside the name of the device and the audio is routed to the device. You can typically use the Talk button on the paired headset to connect or disconnect the headset, answer an incoming duplex call and switch the headset on or off.
To pair with an incoming data device: 1. Press Menu then select Options > Bluetooth > Devices. 2. Select Discoverable. If your radio has been customised not to allow any incoming pairing operations ‘Cannot Add Device’ is displayed on the Devices screen. 3. If you are prompted to enter an Access Code, enter it as described in PIN entry on page 138. If you enter an incorrect Access Code an error message and a large cross are displayed and it will not be possible to pair any devices with the radio. 4.
3. If you are prompted to enter an Access Code, enter it as described in PIN entry on page 138. If you enter an incorrect Access Code an error message and a large cross are displayed and it will not be possible to pair any devices with the radio. Correct Access Codes are valid until the radio is switched off. During searching a ‘Searching’ message is displayed and any data devices found are listed.
Tip: When a device has been disconnected it may be reconnected by selecting Connect. Modify connected devices Any Bluetooth ® devices that have been paired with the radio are listed on the Devices screen. You can edit the name of these devices or delete them. 1. Press Menu then select Options > Bluetooth > Devices. 2. Select the device name and press Modify. To edit a device name: Select Edit to rename different devices of the same type to make it easier to distinguish between them.
Security Sometimes when you are working, you may need to secure your radio from unauthorised use. The easiest way to secure your radio is to lock the keypad when your radio is not in use. Your radio may be customised with other security features such as PIN entry and a remote user network log on (to authenticate network users). PIN entry You will need to enter the radio's 4 digit PIN at power on. Your radio may be customised to allow you to change your PIN (see Change PIN on the facing page).
Change PIN You can change your radio's PIN required at power on. 1. Select Menu > Options > Settings > Change PIN. 2. Enter your current PIN, then press OK. 3. At the prompt ' Change PIN?' press OK. 4. Enter your new PIN twice to confirm. A large tick displays to confirm that the PIN is changed. Unlocking the radio after incorrect PIN entry If you enter the PIN incorrectly 3 times, the radio will become locked.
Note: It is not possible to accidentally make a non end-to-end encrypted call. Every talkgroup or individual subscriber that can be exempt from End-to-End Encryption must be explicitly customised into the radio. End-to-End Encryption is designed to provide maximum security for voice and SDS communications, whether operating in Direct Mode or Trunked Mode, irrespective of the security level provided by the network.
Management Centre (KMC) on the network broadcasts them. If E2EE traffic keys become outdated—which can happen in poor network coverage conditions—you can manually update them as described here. Note: Manual key update is not supported on radios which rely on a Smartcard for E2EE. Note: During a manual update any active ongoing non-emergency call or ambience listening calls are cleared.(Any active emergency calls are maintained.) Tip: Manual update requires good network conditions.
Asset management Handsets, consoles, radios and accessories are assets that need to be effectively managed throughout their life cycle. In some organisations it is a requirement to track assets and this can be done by labelling them. Another method of tracking an asset is to use the RFID tag to track radios and associated resources (persons and vehicles). Asset management refers to the periodic maintenance of your radios.
Caution: Do not use paint, correction fluid or other forms of liquid or aerosol to write or mark the radio or an accessory. Chemicals may affect the radio's casing and invalidate the compliance ratings and product warranty. A label can be placed into the Radio user label area next to the loudspeaker. Do not cover the loudspeaker. A label can also be placed into the battery user label area.
Note: Read the Sepura document RFID in STP9000 Series Information Sheet (Document no. MOD-12-1459) for more information and technical specifications of the tag and read/write unit requirements. How the RFID tag works in your radio The RFID tag fitted into the back of the radio, its exact position is marked by the embossed RFID logo. Hold the radio with the embossed RFID tag within range of the RFID read/write unit.
A data/programming cable, with either an RS232 (D-type) connector or a USB connector, is available from Sepura for customising a single radio. 1. Connect the USB programming cable to the computer. 2. Connect the cable to the radio by inserting the hook on the connector into the slot as shown. 3. Secure the cable in position. Do not over tighten. 4. When programming is complete disconnect the cable from the radio.
To revert the radio settings: 1. Select Menu>Options>Settings, then select the Revert User Changes option. 2. Select the option you require. Press the Select key. 3. Confirm the request to revert the radio settings to the last customisation. Press the Select key. On completion of the revert process, the radio will reboot.
Accessories There are various accessories available for your radio from fastening clips for attaching the radio to clothing, to headsets and microphones that provide hands-free operation. Only use Sepura approved accessories with your radio. Sepura products have been tested to meet strict guidelines for personal safety and operational conditions.
Accessory profiles Your radio may be customised with up to 15 accessory profiles. Selecting a profile that matches the attached accessory will provide optimum audio quality speech and volume when the accessory is in use. It is not necessary to select a profile, however, if a profile is not selected or the accessory is not supported, the audio may not be of optimal quality. Note: The profile is only applied when the accessory is in use.
accessory and then re-attach it, or press a customised soft key to open the Accessory Profile screen. You can then select a profile for the accessory. Belt Clip The belt clip (part no. 300-01923) is used to attach the radio to your belt. The clip is fitted to the mounting clip attachment points on the back of the radio. You do not have to remove the clip before charging the battery. The radio can be inserted into any of the SC21 battery chargers with the battery and belt clip attached. Fit the belt clip 1.
Shirt/Pocket clip The shirt/pocket clip (part no. 300-01922) is used to attach your radio to clothing, such as a shirt or trouser pocket. The clip is fitted to the mounting clip attachment points on the back of the radio. You do not have to remove the clip before charging the battery. The radio can be inserted into any of the SC21 battery chargers with the battery and belt clip attached. Fit the shirt/pocket clip 1. Using a PH1 screwdriver attach the shirt/pocket clip to the two attachment points as shown.
Remove the shirt/pocket clip 1. Using a PH1 screwdriver remove the shirt/pocket clip from the two attachment points. Klick fast stud The Klick fast stud (part no. 300-01832) allows quick, easy docking and locking of the radio into any of the positions provided by the ratchet system. The stud is used together with the available dock kit that provides attachments for various types of belts (clothing) and locker or car dash board mountings. The radio is first inserted into the dock.
Remove the stud 1. Using a PH1 screwdriver remove the stud from the two attachment points.
Fit an accessory Fit an accessory to the sRAC 1. Secure the accessory by rotating the screw clockwise. Fit an accessory to the sDAC 1.
1. Secure the accessory in position by rotating the screw clockwise. Do not over tighten.
GLOSSARY DMO gateway / Direct Mode Operation gateway The following conventions are used in this glossary: DMO repeater / Direct Mode Operation repeater (S) Sepura product term (T) TETRA term sf Short form (abbreviation or acronym). Air Interface Migration (AIM) The mechanism by which a radio obtains service on a network other than its own, i.e. a network with a different Mobile Network Identity (MNI) from its Home MNI.
half duplex picture message A system that only allows the transmission of a radio signal in either direction, but not simultaneously. Meaning, only one person can speak and one (or more) people can listen at any given time. The majority of twoway radios only provide half duplex communication. A small JPEG image file with an accompanying text message sent to recipients over the TETRA Air Interface.
SDS Trunked Mode Operation (TMO) Short data services (SDS) are TETRA transport services for the transmission of data. Messages can be sent and received by TETRA radios, dispatchers, and external applications. The parties are identified by 24-bit integer Short Subscriber Identities (see "S"). sf. Radios operating over the TETRA network. short data services (SDS) Text messages that can be sent or received on a TETRA radio.
