Quick Start Guide SC20 series hand-portable radio
Original Instructions: ENGLISH Document Number: MOD-15-1898 Issue 1.0 Copyright © Sepura plc. 2002–2016 All rights reserved. This document is intended for the use of Sepura plc’s customers and/or other parties only for the purposes of the agreement or arrangement under which this document is submitted, and no part of it may be reproduced or transmitted in any form or means without the prior written permission of Sepura plc. Disclaimer Sepura’s policy is to continually improve its products.
CONTENTS General information 1 Your radio at a glance 2 Battery 4 Charging the battery 4 Fitting the battery 6 Removing the battery 6 Operational overview 7 Keys, buttons and knobs 7 LED indicators 9 Home screen 9 Status icons 10 Antenna and radio coverage 12 Menu 13 SmartMenus 16 Getting Started 17 Power on 17 Power off 17 Locking and unlocking the keypad 17 Adjusting the volume 18 Shortcut Bar 18 Notifications 18 Selecting TMO and DMO 19 Select a talkgroup 20
Making an Alarm call 22 Receiving an Alarm call 22 Clearing an Alarm call 23 Power on Alarm call 23 Contacts Searching and filtering contacts 24 Creating contacts 25 Editing contacts 26 Calls 28 Group calls 28 Individual calls 29 Text entry Character sets Features iv 24 31 31 33 Connector Protector 33 User profiles 33 Man Down 34 Lone Worker 35 Messages 36 Inbox 36 Create a text message 36 Read a new message 36 Reply to a message 37 Send a message 37 Send a status
Invert the display 39 Adjusting the backlight 39 Day/Night mode 40 Adjusting text and icon size 41 Setting the display language 42 Tips & Tricks Quick Start Guide 43 v
vi SC20 series – 03/2016
General information This user guide describes the default operation and features of the SC20 series radio mobile radio. Your service provider or organisation may have customised your radiomobile radioto optimise its performance to suit your individual needs. There may be differences between this guide and the way your product operates. Contact your service provider or organisation for information about the customisation of your SC20 series radio mobile radio.
Your radio at a glance Item 1 2 3 4 5 6 2 Description Antenna. Programmable Emergency Button. Press and hold (2 seconds) to initiate an Alarm call. Rugged Accessory Connector (sRAC). Provides connection for accessories. Centre context key. Press to activate the feature or option that appears directly above the key. Right context key. Press to activate the feature or option that appears directly above the key. Cancel/Home key. Press and hold (2 seconds) to power on your radio.
Item 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Description Alphanumeric keypad with backlight. Loudspeaker and microphone behind. The loudspeaker is used during Group calls when an audio acccessory is not connected and the radio is held in the hand. The microphone is used during phone calls. Navigation keys. Press to scroll through lists and move the cursor when writing text. Select/Send key. Press to initiate a phone call. Left context key.
Battery For your safety, inspect the battery regularly for any signs of damage, such as cracks or surface damage caused by an impact or the battery being dropped. Fit a new battery if there are any signs of damage. Warning: Risk to personal safety. Sepura TETRA radios have been tested and certified using Sepura approved batteries.
may not power on, or may indicate a low battery status icon or low level of charge. Battery chargers Only use Sepura approved battery chargers. Use of non-approved chargers may not fully charge the battery or damage it. Always read the user documentation supplied with the charger for additional safety instructions and how to use it. Charging methods The radio may be powered on or off during charging.
Fitting the battery If a belt clip is fitted to the radio, lift the belt clip before attempting to fit the battery. Do not attempt to insert the battery into the battery compartment sideways under the belt clip. This may result in damage to the radio and the belt clip. To attach the battery, insert the battery into the battery compartment as shown. Press the battery downwards until it clicks into position. Removing the battery Always power off before removing the battery.
Operational overview Keys, buttons and knobs Emergency button Press and hold (2 seconds) to initiate an Alarm Call. If the radio is powered off, press and hold (3 seconds) to power on and initiate an Alarm Call. It may take several seconds for the radio to complete its power on process before initiating the Alarm call. PTT (press-to-talk) button Press and hold to transmit (speak) during a Group call. Release to receive and listen to other radio users.
Press to move through characters when writing text. Context keys Context labels appear at the bottom of the screen, directly above each context key. These labels show the action of the key when it is pressed; either activating a feature or performing a function such as clearing a call (Clear) or selecting an option (Select). The labels and actions of the context keys in the Home screen are: Context key Left Centre Label Action Menu Press to enter the main menu. Groups Press to change the talkgroup.
LED indicators Blue LED The blue LED indicates either a missed event, such as a missed call or unread message, or your Bluetooth® status (if enabled). A notification alerting you to the missed call, Callout or unread message appears in the Shortcut Bar. See Notifications on page 18. Tri-colour LED The tri-colour LED indicates the operational state of the radio.
# 1 2 3 Description Status line showing the radio coverage signal strength, battery charge indicators, and operational status icons. Information area containing information that only appears on the Home screen. This is customised by your service provider or organisation. It may show your selected talkgroup, date and time. Context key options (available in the Home screen).
Icon Description E2E Encryption enabled The Secure Communications icon indicates that the selected talkgroup is customised for End-to-End Encryption. In other words, calls you make by pressing the PTT button are Endto-End Encrypted. E2E Encryption disabled Indicates that the call is not encrypted. Trunked Mode Operation (TMO) Outgoing TMO call in progress You are in a call that you initiated.
Icon Description Signal Strength Shows the current signal strength. More bars indicate a stronger signal. Good radio coverage Indicates good radio coverage. No service Indicates poor signal or no radio coverage. Battery Strength Indicates the level of charge in your battery. More bars indicates more charge. Low battery warning Appears when there is less than 12% charge remaining in the battery. Charging Appears when the battery is attached to the radio during charging and the radio is powered on.
transmitting radio. Poor or no radio coverage is indicated by a short bar or no bar at all with the poor signal strength icon. Menu Your radio is customised by your service provider or organisation with a number of features that are accessed from the main menu. To open the main menu, in the Home screen press Menu. To open a sub-menu or menu option, scroll to the option (highlight it) and press Select. To return to a higher level menu, press Back.
Applications Your radio may be customised with a number of applications such as Man-down and Lone Worker. Your service provider or organisation may have installed specific applications (Short Data Applications) to help you in your role. Access WAP sites. Networks Manage your network connections and DMO options. Change your operating mode (TMO/DMO). Enable/disable Transmit Inhibit mode when working in RF sensitive areas. Options Manage your Bluetooth® devices and settings.
Menu Structure Quick Start Guide 15
SmartMenus SmartMenus are designed to provide quick access to regularly used radio features, usually with a common theme. Your service provider or organisation may customise your radio with a number of SmartMenus, for example you may have a SmartMenu containing all your Quick Status messages, another for user profiles and another for selecting operational modes such as toggling on/off covert mode, Transmit Inhibit, loudspeaker mute and so on.
Getting Started Power on To power on, press and hold (2 seconds) the Cancel/Home key. Your radio attaches to the last selected talkgroup when it was powered off (if it is 'in service'). Power off Note: Do not power off the radio by removing the battery. The radio must be powered off correctly to ensure that it performs a controlled 'powered down'. To power off, from the Home screen press and hold (4 seconds) the Cancel/Home key.
Adjusting the volume Rotate the Navi-knob to adjust the volume. A vertical volume meter displays to indicates the current volume level. The radio sounds an audible tone at the new volume level. Shortcut Bar You can easily access commonly used radio features such as your Inbox, and turn features on and off using the Shortcut Bar. The Shortcut Bar can contain up to 5 radio features and some of these can be paired with notifications to alert you to a missed call or a new message in your Inbox.
alert you to the unread message. When paired with a feature, the feature icon appears with a notification badge . # 1 2 3 4 Description Notifications paired with features appear to the left of all other feature icons. Example notification of a change of state (Transmit Inhibit). Shortcuts to commonly used features always appear to the right of notifications. Scroll right to see more features (if any). In the Home screen, press the Shortcut context key to access the notification.
Select a talkgroup Your radio is customised with talkgroups that typically include users who are either performing a similar role or who are within a distinct location or provide a service that you use. To select a talkgroup: 1. From the Home Screen, press the Groups context key. The current selected folder and talkgroup appear in a selection box. 2. Use the Left and Right navigation keys to move between folders at the same level.
Emergency operation The red button on the top of your radio is programmed to initiate an Alarm call at any time when your radio is in operation. This button is known as the Emergency Button.
Making an Alarm call You can still make an Alarm call if the keypad is locked. 1. Press and hold (2 seconds) the Emergency button; a confirmation beep sounds. 2. Release the button and speak into the microphone.
Clearing an Alarm call You can only clear an Alarm call that you have initiated. To cancel the Alarm call, press the Clear context key. Warning: Depending on which network is being used, if the TETRA Alarm call is a group call, then although both of the TETRA Alarm call exit functions will clear the TETRA Alarm call on the call originator’s radio, it will not remove the alarm from the system.
Contacts Details of regularly used contacts are stored in a phone book. The phone book has a series of folders labelled Menu, Search, All and Personal. Your radio may have additional folders containing contacts programmed into your radio during customisation. The Personal folder contains contacts you create (personal contacts). This folder only appears when you create your first personal contact. The All folder contains both personal contacts and contacts programmed into your radio.
3. Enter a search string (see Text entry on page 31) and press the Search context key. 4. When the search is complete, any folder containing a possible match to your search (and the number of possible matches within that folder) appear in the Search folder. To open a folder, select it and then press the Open context key. 5. To clear the search string, press the Delete context key to delete each character in the search string, then press the Cancel context key, then the OK context key.
4. Select a dial mode for this contact, either TETRA Network (default) or telephone/mobile network. To change the dial mode, press the Up navigation key to select the dial mode line then use the Left or Right navigation keys to switch dial modes. Press the Down navigation key to continue entering the number. Note: If the message Wrong number type appears, change the dial mode or check that the length of the number is between 5 and 8 numbers. 5.
To edit a number: 1. Select the number and then press Options. Select Edit and press Select. 2. Make changes: to add additional digits press the number keys; to delete digits press the Left navigation key. 3. After making changes press Save. To delete a contact: 1. Select the contact and press Open. 2. Press Options. 3. Select Edit > Delete contact, then press Select.
Calls The various types of voice and data calls that are supported by your radio, and the acoustic and visual alerts that accompany a call, depend on your radio's customisation. Group calls Group (point-to-multipoint) calls are calls where you talk to other users within a nominated group of radio users (a talkgroup). In a Group call only one person can talk at any one time (known as half-duplex mode).
Individual calls Individual calls (point-to-point) are private calls between you and one other person. You can make individual calls in two modes: individual calls (half-duplex mode)—where only one person can talk at a time using the PTT button. individual ‘phone’ calls (full-duplex mode)—where both parties can talk simultaneously. Making individual calls (half-duplex mode) Calling a contact: 1. Select Menu > Phone > Contacts to open the contacts menu. 2.
Making individual phone calls (full-duplex mode) Calling a contact: 1. Select Menu > Phone > Contacts to open the contacts menu. 2. Navigate to a contacts folder (such as the All folder) and select your contact. Press the Open context key, then choose the phone number. 3. To initiate the ‘phone’ call press the Dial context key. 4. To end the call, press the Clear context key . Calling by dialling: 1. From Home Screen, dial the number of the person you are calling. 2. Press Send to iniate the call. 3.
Text entry Writing and editing text on your radio is similar to most smart phones. Text edit mode is automatically activated when you select certain functions, such as creating a message or adding a contact to your phone book. Character sets You can use character sets to change the style of the text, and to enter numbers and special characters. The character set can be changed as often as required when entering text.
To change the character set: Press the Star (*) key during text entry. To enter characters: Press a key repeatedly to highlight a character in its Character Selection Box at the bottom of the screen, then press the Select context key (or wait for the character to be auto-inserted). To delete a character: To delete the character to the left of the cursor press the Delete context key.
Features Your radio can be customised for various advanced features and can have various soft keys assigned to frequently used features. Connector Protector When working in salt water environments or in an area with high saltladen humidity such as sea mist or fog, enabling the Connector Protector feature will protect the Digital Accessory connector (sDAC) from potential corrosive damage when an accessory is not attached.
profiles may be configured for your radio. Example user profiles could be Normal, Lone Worker and Covert. To change the user profile: 1. From the Home screen, press the Groups context key 3 times ( User Profiles). 2. Use the navigation keys to scroll through the user profiles. 3. Press the Select context key to activate the selected user profile. Man Down Man Down is a licensed customisable feature which uses motion sensors to detect motion in three dimensions.
2. Attach your radio in a comfortable wearing position on your body. When a two second continuous tone finishes the radio’s ‘normal’ wearing position has been recorded. An icon indicates that Man Down is switched on and which sensors are active. To deactivate Man Down, either select a user profile which does not use Man Down, or press the customised soft key to toggle Man Down off. Man Down options 1. Press Menu then select Applications > Man Down. 2.
Messages Your radio supports status messages, text (SDS) messages and picture messages. All message types are available from the Messages menu. Inbox Incoming messages are displayed in the Inbox with the most recently received messages at the top. Unread messages appear in Bold. The icon next to the message indicates the type of message received and whether the message is read or unread. The Inbox can store up to 50 messages.
message use the Down navigation key to continue reading, and the Up navigation key to return to the top of the message. When you have finished reading the message, you can choose to reply to the message (see Reply to a message below), delete it or save it. To delete the message, press the Options context key, select the Delete option and press the Select context key. Select the Delete Message option and press the Select context key.
To dial the number of a known contact, select Dial. Enter the ISSI (Individual Short Subscriber Identity) for your contact and press the Send context key. Send a status message Your service provider or organisation may customise your radio with status messages. These are pre-defined short messages that are uniquely identified by a status code. They are used to notify others of your current status. To send a status message, from the Home screen press the Groups context key 2 times.
Personalising your radio You can personalise your display settings (such as text size, backlight, inverting the screen and change languages) and create a personal phone book containing your own contacts. Invert the display When you are wearing the radio on your shoulder, attached to a belt or to a body vest, you may want to flip the display upside down to make it easier to read. The Invert Display option rotates all screen elements (apart from the Context key labels) by 180 degrees.
To adjust brightness: 1. Select Menu > Options > Settings > Display Settings > Day/Night Mode. 2. Select Backlight Level. 3. Rotate the Navi-knob to adjust the intensity of the backlight and the keypad illumination on a scale of 1–7 (max.). Day/Night mode When a call or message is received, and when you press any key, the backlight lights up the display and keypad. A bright display can be a potential distraction, particularly when driving at night or in poor lighting conditions.
Adjusting text and icon size Your radio uses the default size for the text and icons set during customisation, however it also supports a number of different size modes that control how text and icons are displayed. Having the ability to change the text and icon size is useful when the handset is cradled in the car and you want to enlarge the text and icons to make them easier to read from a distance. Caution: When selecting larger modes, some prompts or icons may not appear on the radio display.
Setting the display language Your radio operates in the language chosen during customisation and can support two display languages. The display uses the default language if the radio is only customised for a single language, or the currently selected language if two languages are programmed. To change the language: 1. Select Menu > Options > Settings > Language. 2. Scroll to the language option, and then press the Select context key. The Home screen appears and the display shows the selected language.
Tips & Tricks Home Screen To quickly get back to the Home Screen, press and hold (2 seconds) the Cancel/Home key. Keypad lock/unlock To quickly lock/unlock the keypad, press and hold (2 seconds) the * (star) key. Change talkgroup From the Home screen, press the Groups context key. Use the navigation keys to change the folder, then rotate the Navi-knob to select the talkgroup. Press Select to attach to the talkgroup. Send status message From the Home screen, press Shortcut to open the Shortcut Bar.
function. Automatic scrolling using the navigation keys To scroll a list quickly, press and hold the Up or Down navigation key. Making a phone call Instead of using the context keys to initiate and end a call, use the Select/Send key to make a call and the Cancel/Home key to end the call. View recent calls To view recent calls, from the Home screen press Menu > Phone > Call History.
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