SENSAPHONE ® REMOTE MONITORING SOLUTIONS SENSAPHONE ® 1800 User’s Manual Stay informed and in control of vital environmental conditions and processes with the fully-programmable Sensaphone 1800.
SENSAPHONE® 1800 Environmental Monitoring System User’s Manual Version 2.
SENSAPHONE 1800 User’s Manual Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Sensaphone assumes no responsibility for the results of errors beyond its control. Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Copyright © 2005 by SENSAPHONE ® First Edition, version 2.
Important Safety Instructions Your Sensaphone 1800 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit: • Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference. • Read and follow all warning and instruction labels on the product itself.
SENSAPHONE 1800 User’s Manual CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: 1. Replace the battery only with the same or equivalent type recommended by the manufacturer. 2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions. 3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed. 4.
inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equimenpt. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
SENSAPHONE 1800 User’s Manual prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
3 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
SENSAPHONE 1800 User’s Manual THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT.
CAUSED BY WARRANTORS’ NEGLIGENCE.
SENSAPHONE 1800 User’s Manual not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification terms and limitations set out above may not apply, or may be limited in their application, to you.
Contents CHAPTER 1: INTRODUCTION ������������������������������������������ 13 FEATURES ����������������������������������������������������������������������������������������������������������������14 LAYOUT �������������������������������������������������������������������������������������������������������������������15 CHAPTER 2: INSTALLATION ������������������������������������������� 17 OPERATING ENVIRONMENT �����������������������������������������������������������������������������������17
SENSAPHONE 1800 User’s Manual ALARM ACKNOWLEDGMENT CODES ����������������������������������������������������������������������56 ALARM HISTORY �����������������������������������������������������������������������������������������������������59 TONE OR PULSE DIALING ����������������������������������������������������������������������������������������60 RINGS UNTIL ANSWER ��������������������������������������������������������������������������������������������60 CALL DELAY TIME ��������������������
CHAPTER 1: INTRODUCTION CHAPTER 1: INTRODUCTION Congratulations on your purchase of the Sensaphone 1800. The 1800 is a powerful monitoring, alarm, and event logging system. It can monitor equipment and environmental conditions using eight universal Zones with scaleable range, built-in power failure detection, sound level monitoring, and one relay output for manual control, or automatic control from alarms.
SENSAPHONE 1800 User’s Manual FEATURES The Sensaphone 1800 Includes the following features: Eight Zones configurable as temperature, 4–20mA, or dry contact Scaleable Range for 4–20mA Zones Calibration for each Zone Each Zone can be individually enabled or disabled Power monitor Fully automatic input configuration.
CHAPTER 1: INTRODUCTION LAYOUT 14 1 9 13 12 11 6 3 10 4 5 7 2 8 Figure 1: 1800 keypad and terminal blocks 1. Programming Keypad 8. External Mic Terminals 2. Grounding Terminal 9. Built-in Condenser Mic 3. 12VDC Power Jack 10. System On LED 4. N.O./N.C. Relay Output Terminals 11. Phone-in-use LED 5. 8 Zone Terminals 6. Power Button 7. Phone Network/Extension 12. Output On LED 13. Battery OK LED 14.
SENSAPHONE 1800 User’s Manual TECHNICAL SUPPORT Reading this instruction manual will help you install and program the 1800 easily. Programming and voice recording are performed locally using the built-in keypad. Some programming can also be accessed via touch-tone phone. If there are any questions or problems that arise upon installation or operation, please contact Technical Support at: SENSAPHONE 901 Tryens Road Aston, PA 19014 Toll-Free Phone: 1-877-373-2700 FAX: 610-558-0222 support@sensaphone.
CHAPTER 2: INSTALLATION CHAPTER 2: INSTALLATION OPERATING ENVIRONMENT The Sensaphone 1800 should be mounted and operated in a clean, dry environment. The unit is microprocessor-controlled and as a result it should not be installed near devices that generate strong electromagnetic fields. Such interference is typically generated by power switching equipment such as relays or contactors. A poor operating environment may result in unwanted system resets and/or system lockup.
SENSAPHONE 1800 User’s Manual Locking the Enclosure The 1800 enclosure can be locked by installing a small luggage-style padlock through the loop on the front door of the enclosure. See Figure below. Figure 2: Locking the Enclosure Grounding Connect a heavy gauge (#14AWG) copper wire to the earth ground terminal on the right end of the panel and connect the other end to a ground rod or metal cold water pipe. It is extremely important that the earth ground connection be as short as possible.
CHAPTER 2: INSTALLATION Dial-out to Phone Microphone Temperature Smoke Ventilation Figure 4: Typical connections from 1800 TURNING THE 1800 ON Plug the unit’s transformer into a 120VAC 60Hz outlet. Toggle the power switch on to start the unit. The System-On LED should glow steadily and the unit will say “Hello.” The unit will not turn on if AC power is not present, regardless of the state of the battery. Note that when the unit is turned off, all programming is retained in nonvolatile memory.
SENSAPHONE 1800 User’s Manual The 1800 also includes a 3V lithium battery to retain the date and time when main power is off. The lithium battery should provide 8‑10 years of service life. Note: Have batteries serviced by qualified service personnel only. TELEPHONE LINE Connect the 1800’s Phone jack to a standard 2-wire analog phone line. The unit dials using pulse or tone, with loop start only.
CHAPTER 2: INSTALLATION WIRING SENSORS AND TRANSDUCERS The 1800 Zones are compatible with NO/NC dry contacts, 2.8K and 10K thermistors, and 4–20mA transducers. To prevent an alarm from occurring while wiring the sensors, it is recommended that the zone alarm be disabled [SENSOR ON/OFF] + [Zone #1–8]. After wiring all of your sensors you will need to configure the zones using the [SET] + [CONFIGURE] command. See Chapter Four for more information on Disabling Zone alarms and Configuring Zones.
SENSAPHONE 1800 User’s Manual Input Zones Terminal Strip + ZONE 1 Input Zones Terminal Strip Temperature Sensor + ZONE 2 + ZONE 1 Thermistor + ZONE 2 External Power Source VDC 4–20mA Transducer Input Zones Terminal Strip + ZONE 1 + ZONE 2 4–20MA 4-20mA transducer Dry Contact Sensor NO/NC Dry Contact Figure 5: Different Sensor Types connected to the Terminal Block External Microphone An (optional) external microphone may be connected to the MIC terminals to allow remote listen-in capabilitie
CHAPTER 2: INSTALLATION LED INDICATORS The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.
SENSAPHONE 1800 User’s Manual CHAPTER 3: QUICK START GUIDE This section presents a brief guide and some helpful hints for first-time users of the 1800. Follow the instructions for installation before attempting to program the unit. HOW THE KEYPAD COMMANDS WORK The 1800 uses simple keypad commands to program and check all pertinent parameters. All of the keypad commands begin with either the SET, WHAT IS, or SENSOR ON/OFF keys. The SET key is used to program parameters.
CHAPTER 3: QUICK START GUIDE ing any phone calls, press [ALARM CANCEL]. This will acknowledge the alarm (assuming that you have not entered any custom acknowledgment codes). If you have entered one or more custom acknowledgment codes, then enter the code as required. RECOMMENDED PROGRAMMING STEPS Listed below are the basic programming steps to get you up and running. The chapters that follow provide detailed programming instructions as well as additional options to customize the operation of your 1800. 1.
SENSAPHONE 1800 User’s Manual CHAPTER 4: ZONE PROGRAMMING This chapter explains the keyboard commands for the monitoring functions of the Sensaphone 1800.
CHAPTER 4: ZONE PROGRAMMING The Zones are now considered normal. If a normally closed Zone becomes open, an alarm will occur. If a normally open Zone becomes closed, an alarm will occur. MANUAL ZONE CONFIGURATION If you would like to program the Zone type (NO, NC, temperature, 4–20mA) without going through the automatic process that scans all Zones, this command will allow you to configure a single Zone.
SENSAPHONE 1800 User’s Manual ENTER LOCK The 1800 will recite the programmed Zone input configuration. ENABLE/DISABLE ZONE ALARMS This function allows you to enable or disable a Zone (1-4) for dialout during an alarm. An enabled Zone will respond to an alarm and allow dialout. A disabled Zone will not initiate a dialout, but it will still be included in the status report, preceded by the word “disabled.
CHAPTER 4: ZONE PROGRAMMING 9 LISTEN TIME SOUND 3. Repeat the steps to change. ENABLE/DISABLE POWER This function allows you to enable or disable AC power failure monitoring (0). Enabled AC power monitoring will respond to an alarm and allow dialout. Disabled AC power monitoring will not initiate a dialout alarm. The default setting is enabled (on). 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press the power key (0) to enable/disable.
SENSAPHONE 1800 User’s Manual 1. Press the SET key. SET 2. Press the TABLE RANGE key. 1800 will say “Enter Zone Number.” TABLE RANGE # 3. Press the corresponding Zone number (1–8). 1800 will say “Enter Low Number.” 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 3 INTERCALL TIME 6 CALIBRATE 8 RESET TIME 4. Using the number keys, enter the Table Low value, then press ENTER.
CHAPTER 4: ZONE PROGRAMMING 2. Press the TABLE RANGE key. 1800 will say “Enter Zone Number.” TABLE RANGE # 3) Press the corresponding Zone number (1–8). 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 3 INTERCALL TIME 6 CALIBRATE 8 RESET TIME The 1800 will say “Low” and speak the low table value, then it will say “High” and speak the high table value.
SENSAPHONE 1800 User’s Manual 3. Press the corresponding Zone key (1–8), Power(0), or Sound(9). 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 8 RESET TIME 3 INTERCALL TIME 6 CALIBRATE 9 LISTEN TIME SOUND 0 ID POWER The 1800 will say “Enter minutes.” 4. Using the number keys, enter minutes. Then press ENTER.
CHAPTER 4: ZONE PROGRAMMING 2. Press the RECOGNITION TIME key. 7 RECOGNITION TIME 1800 will say “Enter Zone Number.” 3. Press the corresponding Zone key (1–8), Power(0), or Sound (9). 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 8 RESET TIME 3 INTERCALL TIME 6 CALIBRATE 9 LISTEN TIME SOUND 0 ID POWER The 1800 will recite the programmed recognition time for that Zone.
SENSAPHONE 1800 User’s Manual 3. Press the corresponding Zone key (1–8)). 2 1 VOICE REPS CALL DELAY 4 MAX CALLS 5 ALARM LIMITS 7 RECOGNITION TIME 3 INTERCALL TIME 6 CALIBRATE 8 RESET TIME The 1800 will say “Enter Low Alarm Limit.” 4. Using the number keys, enter a value. Then press ENTER.
CHAPTER 4: ZONE PROGRAMMING 3. Press the corresponding Zone key (1–8). 1800 will say the programmed value. 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 3 INTERCALL TIME 6 CALIBRATE 8 RESET TIME Reset Time The Reset Time allows your Sensaphone to reset the dialing sequence if an alarm continues to exist well after it has been acknowledged. For example, suppose the Reset Time for Zone 1 is programmed for 2 hours.
SENSAPHONE 1800 User’s Manual 3. Press the corresponding Zone key (1-8), Power (0), or Sound (9). 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 8 RESET TIME 3 INTERCALL TIME 6 CALIBRATE 9 LISTEN TIME SOUND 0 ID POWER The 1800 will say “Enter minutes.” 4. Using the number keys, enter minutes. Then press ENTER. ENTER LOCK The 1800 will say “OK.” To check the programmed RESET TIME: 1. Press the WHAT IS key. WHAT IS 2. Press the RESET TIME key.
CHAPTER 4: ZONE PROGRAMMING The 1800 will recite the programmed Reset Time for that Zone. If the Reset Time is set to 0 minutes the 1800 will say “Disabled”. ZONE CALIBRATION Due to tolerance variations or other factors, you may need to program an offset to calibrate the sensor. The offset can range from -15 to +15 for Zones configured as temperature, and -100 to +100 for Zones configured as 4–20mA. Setting a positive number will add that number to the Zone reading.
SENSAPHONE 1800 User’s Manual The 1800 will say “OK.” 1. Press the WHAT IS key. WHAT IS 2. Press the CALIBRATE key. 1800 will say “Enter Zone Number.” 6 CALIBRATE 3. Press the corresponding Zone key (1–8). 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 3 INTERCALL TIME 6 CALIBRATE 8 RESET TIME The 1800 will recite the programmed calibration.
CHAPTER 4: ZONE PROGRAMMING 3. Press the SOUND key. 9 LISTEN TIME SOUND The 1800 responds: “Enter number.” 4. Using the number keys, enter a value for sound calibration and press ENTER. 1 CALL DELAY 4 2 VOICE REPS 3 INTERCALL TIME 5 6 MAX CALLS ALARM LIMITS CALIBRATE 7 8 9 RECOGNITION TIME RESET TIME ENTER LOCK LISTEN TIME SOUND 0 ID POWER The 1800 will say, “OK.” 1. Press the WHAT IS key. WHAT IS 2. Press the CALIBRATE key. 1800 will say “Enter Zone Number.” 6 CALIBRATE 3.
SENSAPHONE 1800 User’s Manual If the sensor is configured as not used, the unit will respond “Error the zone is off ”. Refer to section 5.13 to designate as used. 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press the SET key. SET The 1800 will say “Enter Zone Number.” 3. Press the corresponding number of the Zone you wish to mark as unused.
CHAPTER 4: ZONE PROGRAMMING grammed response to an alarm. At the conclusion of the status report, normal alarm response is reactivated. 1. Press WHAT IS. WHAT IS 2. Press STATUS. STATUS CONFIGURE The 1800 recites the full Status Report; during this time, you are able to exit the monitored area without tripping an alarm. TEMPERATURE ONLY STATUS REPORT You can receive a limited status report that only includes inputs configured as temperature.
SENSAPHONE 1800 User’s Manual CHAPTER 5: COMMUNICATION PROGRAMMING This chapter explains the keyboard commands for programming the communications functions of the 400.
CHAPTER 5: COMMUNICATION PROGRAMMING ENTER LOCK 3. Next, the unit will say “OK, enter the time.” Enter the time in 24-hour format (e.g. 3:00pm = 15:00) using hours/minutes (hh/mm) format. For example, if the time was 1:30pm you would enter 1330, then press ENTER. ENTER LOCK 4. To check the date and time press WHAT IS, followed by DATE/TIME. The unit will announce the date and time.
SENSAPHONE 1800 User’s Manual To program the ID Message: 1. Press the SET key. SET 2. Press the MESSAGE key. The 1800 will say “Enter Message Number.” MESSAGE 3. Press the ID key (number 0 key). 0 ID POWER 4. When the unit beeps, begin speaking your message at the device. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message. To play back the ID Message: 1. Press the WHAT IS key. WHAT IS 2. Press the MESSAGE key. MESSAGE 3.
CHAPTER 5: COMMUNICATION PROGRAMMING 2. Press the MESSAGE key. The 1800 will say, “Enter Message Number.” MESSAGE 3. Press the number key for the corresponding Zone. 1 CALL DELAY 4 MAX CALLS 2 VOICE REPS 5 ALARM LIMITS 7 3 INTERCALL TIME 6 CALIBRATE 8 RESET TIME RECOGNITION TIME 4. When the unit beeps, begin speaking your message at the keypad. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message. To play back the message for a Zone: 1.
SENSAPHONE 1800 User’s Manual 2. Press the MESSAGE key. MESSAGE The 1800 will say “Enter message number.” 3. Press the Zone Number or ID key. 1 2 3 CALL DELAY VOICE REPS INTERCALL TIME 4 5 6 MAX CALLS 7 RECOGNITION TIME ALARM LIMITS 0 ID POWER CALIBRATE 8 RESET TIME The 1800 will say, “Message erased.” ID NUMBER The ID Number is the identification number of the 1800.
CHAPTER 5: COMMUNICATION PROGRAMMING 3. The unit will say “Enter ID number.” Using the number keys, enter the unit’s phone number, then press ENTER. 1 CALL DELAY 4 2 VOICE REPS 3 INTERCALL TIME 5 6 MAX CALLS ALARM LIMITS CALIBRATE 7 8 9 RECOGNITION TIME RESET TIME ENTER LOCK LISTEN TIME SOUND 0 ID POWER If the number was accepted, the 1800 will say “OK.” To play back the ID Number: 1. Press the WHAT IS key. WHAT IS 2. Press the ID key (number 0 key).
SENSAPHONE 1800 User’s Manual ALARM DIAL-OUT TELEPHONE NUMBERS The Sensaphone 1800 will dial up to eight 48-digit phone numbers to report alarm conditions. These are the numbers that will be called during an alarm dial-out. The unit can deliver an alarm message via voice telephone call or numeric page. The telephone numbers are dialed sequentially 1 through 8. Therefore, program the first number you want called as Phone #1, the second one as Phone #2, and so on.
CHAPTER 5: COMMUNICATION PROGRAMMING 1 CALL DELAY 4 2 VOICE REPS 3 INTERCALL TIME 5 6 MAX CALLS ALARM LIMITS CALIBRATE 7 8 9 RECOGNITION TIME RESET TIME ENTER LOCK LISTEN TIME SOUND 0 ID POWER 1800 will say “OK.” To play back a programmed Dialout Telephone Number 1. Press the WHAT IS key WHAT IS 2. Press the PHONE NUMBER key. 1800 will say “Enter Number.” PHONE NUMBER T/P 3. Select an assigned Phone number (keys 1–8).
SENSAPHONE 1800 User’s Manual 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 3 INTERCALL TIME 6 CALIBRATE ENTER LOCK 8 RESET TIME The 1800 will say “Number (1–8) erased.” Numeric Pager Dialout When programming the 1800 to dial a Numeric pager there are two methods that can be used: mode and mode. The only difference is that in Automatic mode the 1800 will automatically try to sense when the call has been answered and then send the ID Number and zone numbers.
CHAPTER 5: COMMUNICATION PROGRAMMING 3. Select which Phone number to program. Press any unassigned number key (keys 1–8) to represent the new telephone number entry. 1800 will respond “Enter number.” 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 3 INTERCALL TIME 5 ALARM LIMITS 6 CALIBRATE 4. 8 RESET TIME Press CODE 1 (This tells 1800 this is a Numeric Pager call). 1 CODE CALL DELAY The 1800 will say “Pager.” 5. Enter the pager number using the number keys. Then press ENTER.
SENSAPHONE 1800 User’s Manual 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 3 VOICE REPS INTERCALL TIME 5 6 ALARM LIMITS CALIBRATE 8 RESET TIME 4. Press CODE 1 (This tells 1800 this is a Numeric pager call). 1 CODE CALL DELAY The 1800 will say “Pager.” 5. Enter the pager telephone number using the number keys. 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 3 VOICE REPS INTERCALL TIME 5 6 ALARM LIMITS CALIBRATE 8 9 RESET TIME LISTEN TIME SOUND 0 ID POWER 6.
CHAPTER 5: COMMUNICATION PROGRAMMING To play back a Numeric Pager number: 1. Press WHAT IS WHAT IS 2. Press the PHONE NUMBER key PHONE NUMBER T/P 3. Select the programmed Phone Number from the number keys (keys 1–8). The 1800 will recite the type of call, “pager,” followed by the pager number assigned to that key.
SENSAPHONE 1800 User’s Manual A two-second pause can be inserted in the dialout telephone number by pressing CODE 4 CODE 4 MAX CALLS The 1800 can be instructed to wait for the call to be answered before dialing additional digits. This is useful if you need to call a company’s main number and then dial additional digits to go to a specific extension (Example: 888-555-1200—wait for answer—227). Note that the unit will automatically wait for answer after dialing the last programmed digit.
CHAPTER 5: COMMUNICATION PROGRAMMING DIAL-OUT TEST MODE The 1800 allows you to test your telephone programming by simulating an alarm dialout to any programmed telephone number. This can be a valuable tool for insuring that your programming is correct and also for troubleshooting dialing problems. In this mode all signals on the telephone line are audible through the local speaker. To test a dialout phone number: 1. Press the SET key. SET 2. Press the TEST key. TEST °F/°C The 1800 will say “Enter Number.
SENSAPHONE 1800 User’s Manual To manually dial a phone number: 1. Press the SET key. SET 2. Press the TEST key. TEST °F/°C The 1800 will say “Enter number.” 3. Press 0, then ENTER to enter manual dialing mode. The 1800 will go off-hook and you should hear a dial tone through the speaker. Press any number keys to dial a telephone number. 0 ID POWER ENTER LOCK 4. Press ALARM CANCEL to hang up and exit the test.
CHAPTER 5: COMMUNICATION PROGRAMMING the alarm. In Single-User mode, the user must enter “555” to acknowledge the alarm. In Multiple-User mode, the user must enter his or her 5-digit Acknowledgment Code. To Program Multiple-User Acknowledgment Codes: 1. Press SET SET 2. Press CODE CODE The 1800 will say “Enter Code Number” 3. Press a number (1–8) to assign the user.
SENSAPHONE 1800 User’s Manual To play back an Acknowledgment Code: 1. Press WHAT IS WHAT IS 2. Press CODE CODE 3. Press an assigned number entry 1–8. 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 3 VOICE REPS INTERCALL TIME 5 6 ALARM LIMITS CALIBRATE 8 RESET TIME The 1800 will recite the Acknowledgment Code for the selected telephone number entry. In default Single-User mode, the unit will announce “555” immediately after pressing the CODE key. To erase an Acknowledgment Code: 1.
CHAPTER 5: COMMUNICATION PROGRAMMING 4. Press the ENTER key. ENTER LOCK The 1800 will say “Code [number] Erased.” If no User Codes are programmed, the unit automatically defaults to Single-User mode (i.e., the default code of “555”). ALARM HISTORY The 1800 will retain historical information on the last 10 alarms. The information retained includes: Zone number, the time/date that the alarm occurred, and the User number that acknowledged the alarm. To hear the Alarm History: 1. Press the WHAT IS key.
SENSAPHONE 1800 User’s Manual Deleting the Alarm History: The Alarm History can be deleted by pressing SET, then HISTORY. SET HISTORY MUTE The 1800 will say “Erased.” TONE OR PULSE DIALING The 1800 can dial out in pulse or touch-tones. All numbers will be called using the chosen dialing method. The default is TONE. To program as either Tone or Pulse: 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press the PHONE NUMBER(T/P) key.
CHAPTER 5: COMMUNICATION PROGRAMMING 3. Using the number keys, enter a value and press ENTER. 1 CALL DELAY 4 2 3 VOICE REPS INTERCALL TIME 5 6 MAX CALLS ALARM LIMITS CALIBRATE 7 8 9 RECOGNITION TIME RESET TIME ENTER LOCK LISTEN TIME SOUND 0 ID POWER The 1800 will say “OK.” To play back the Rings Until Answer: 1. Press the WHAT IS key WHAT IS 2. Press the RINGS key. RINGS TAD * The 1800 will recite the programmed value.
SENSAPHONE 1800 User’s Manual The 1800 will say “Enter minutes.” 3. Enter the number of minutes using the number keys. Then press ENTER. To keep the previous setting, just press ENTER. 1 CALL DELAY 4 2 VOICE REPS 3 INTERCALL TIME 5 6 MAX CALLS ALARM LIMITS CALIBRATE 7 8 9 RECOGNITION TIME RESET TIME ENTER LOCK LISTEN TIME SOUND 0 ID POWER The 1800 will say “Enter Seconds.” 4. Using the number keys, enter the number of seconds, and then press ENTER.
CHAPTER 5: COMMUNICATION PROGRAMMING INTERCALL TIME The Intercall Time is the programmable period of time the 1800 waits between making alarm phone calls. Intercall Time is activated only after alarm dial-out to the first telephone number fails to be acknowledged. This period can be programmed from 10 seconds to 60 minutes. The default Intercall Time is 30 seconds.
SENSAPHONE 1800 User’s Manual The 1800 will say “Enter seconds.” 4. Using the number keys, enter the number of seconds, and press ENTER. To keep the previous setting, just press ENTER. 1 CALL DELAY 4 2 VOICE REPS 3 INTERCALL TIME 5 6 MAX CALLS ALARM LIMITS CALIBRATE 7 8 9 RECOGNITION TIME RESET TIME ENTER LOCK LISTEN TIME SOUND 0 ID POWER The 1800 will say “OK.” To play back the Intercall Time: 1. Press the WHAT IS key WHAT IS 2.
CHAPTER 5: COMMUNICATION PROGRAMMING CALL PROGRESS The 1800 monitors call progress when it dials out for an alarm. If 1800 encounters a busy signal or receives no answer after ten rings, the unit hangs up, waits the programmed intercall time and then dials the next phone number. When dialing some beeper/pager services, the line may be answered before receiving a ringback. This may interfere with the call progress detection and result in a failed call to certain phone systems or beeper/ pager services.
SENSAPHONE 1800 User’s Manual VOICE REPETITIONS The voice repetitions is the number of times the 1800 will recite the alarm message per phone call when it dials out. This can be programmed from 1 to 10 repetitions. The default value is 3 repetitions. To program the voice repetitions: 1. Press the SET key SET 2. Press the VOICE REPS key. 2 VOICE REPS The 1800 will say, “Enter number.” 3. Using the number keys, enter a value and then press ENTER.
CHAPTER 5: COMMUNICATION PROGRAMMING MAX CALLS The 1800 has the ability to acknowledge itself by using the Max Calls function. The unit keeps a count of the number of phone calls it makes for a particular alarm. Once the number of calls made reaches Max Calls, the 1800 will acknowledge the alarm and stop the dialout process. The unit indicates it has reached max calls by saying “alarm acknowledged by (ID Number).” The max calls can be programmed from 0 to to 255. The default is 100.
SENSAPHONE 1800 User’s Manual To play back Max Calls: 1. Press the WHAT IS key. WHAT IS 2. Press the MAX CALLS key 4 MAX CALLS The 1800 will recite the value of max calls. TELEPHONE ANSWERING DEVICE (TAD) COMPATIBILITY The 1800 can be used on the same telephone line as a telephone answering device, such as an answering machine, fax machine, or modem. This feature allows you to call in to the 1800 and bypass the answering device. Default setting is Off [disabled]. To use TAD: 1.
CHAPTER 5: COMMUNICATION PROGRAMMING LISTEN-IN TIME The Listen-In Time is the amount of time you can listen to sounds at the unit’s location during a status call-in. An external microphone (optional) is required to listen in to on-site sounds. The programmable range is 0 to 255 seconds. The default setting is 0 seconds (disabled). To program the Listen-In Time: 1. Press the SET key. SET 2. Press the LISTEN TIME key. 9 LISTEN TIME SOUND The 1800 will say “Enter seconds.” 3.
SENSAPHONE 1800 User’s Manual REMOTE PROGRAMMING SECURITY CODE (LOCK) The 1800 can be locked to prevent unauthorized call-in access to its programming. You may, however, listen to a status report without unlocking the 1800. To remotely edit programming parameters or record messages, you must call in and unlock the 1800 by entering the four-digit lock/unlock code. If you enter the correct code, you will gain access to the 1800 to use the phone commands.
CHAPTER 5: COMMUNICATION PROGRAMMING 2. Press the LOCK key. ENTER LOCK The 1800 will recite the security code. To remove the security code: 1. Press the SET key. SET 2. Press the LOCK key. ENTER LOCK The 1800 will say “Enter security code.” 3. Press ENTER. ENTER LOCK The 1800 will say “Security code erased.” SPEAKER MUTE When the 1800 dials out with an alarm, it recites the alarm message over the phone and at the monitor site. The Speaker Mute command allows you to silence the 1800 at the monitor site.
SENSAPHONE 1800 User’s Manual CALLBACK ACKNOWLEDGMENT This is an optional feature that can be enabled using the keypad (default=disabled). It allows an alarm to be acknowledged simply by calling the unit and letting the line ring 10 times. When this feature is enabled it will temporarily make the Rings Until Answer set to 10 when an unacknowledged alarm exists.
CHAPTER 6: CONTROLLING THE OUTPUT CHAPTER 6: CONTROLLING THE OUTPUT The 1800 includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C Normally Open/Normally Closed mechanical relay and is rated for up to 120VAC 2A. A sample wiring diagram is shown below: Figure 1: Relay output connected to alarm The output can be programmed to operate in one of 7 automatic modes or it can operate in manual mode (default).
SENSAPHONE 1800 User’s Manual Mode 7: Output on when zone 7 goes into alarm. Off when alarm is acknowledged. Mode 8: Output on when zone 8 goes into alarm. Off when alarm is acknowledged. Mode 9: Output on when a Sound alarm occurs. Off when alarm is acknowledged Mode 10: Output on when any alarm occurs. Off when all alarms are acknowledged. Mode 0: Output on when a Power alarm occurs. Off when alarm is acknowledged.
CHAPTER 6: CONTROLLING THE OUTPUT 3. Using the number keys, enter a value for the output mode. 1 CALL DELAY 4 MAX CALLS 7 RECOGNITION TIME 2 VOICE REPS 5 ALARM LIMITS 8 RESET TIME 3 INTERCALL TIME 6 CALIBRATE 9 LISTEN TIME SOUND 0 ID POWER 4. Press the ENTER key. ENTER LOCK The 1800 will say “OK” and recite a description of the mode selected, such as “Automatic on Zone 1” or “Manual.
SENSAPHONE 1800 User’s Manual CHAPTER 7: OPERATION After installation and programming have been completed, the Sensaphone 1800 is fully operational. This chapter explains how the 1800 operates. ALARM DIALOUT AND ACKNOWLEDGMENT There are three stages to a complete alarm event: 1) Alarm Recognition, 2) Alarm Notification, 3) Acknowledgment. Note that not all alert conditions will go through each stage. For example, some may not meet the recognition time. Alarm Recognition 1.
CHAPTER 7: OPERATION for ten seconds.” “Hello, this is 555-2278, ‘Acme Medical Laboratory,’ Zone One, ‘Temperature in Refrigerator One,’ a high temperature alarm exists, it is now 50 degrees Fahrenheit, too high. Listen to sound for ten seconds.” “Enter acknowledgment code.” In this example, the number of Voice Message Repetitions was set to three.
SENSAPHONE 1800 User’s Manual received, the 1800 will respond by saying: “Alarm Acknowledged.” The alarm has been acknowledged and the unit will hang up. Once the alarm has been acknowledged, the dialout process stops. If a Touch-Tone acknowledgment code is not received, the 1800 will offer you a second chance to enter it, responding with: “beep,” “error,” “Enter acknowledgment code.” If the acknowledgement code is still not received, then the 1800 will respond by saying: “beep,” “error,” “goodbye.
CHAPTER 7: OPERATION has not been acknowledged. The 1800 will hang up and wait for you to call back and enter the acknowledgment code. This waiting period is called the INTERCALL TIME. During this time you may call the unit back from a Touch-Tone phone and the unit will give a voice report. Once you receive the complete report, enter the code to acknowledge the alarm. An alarm cannot be acknowledged using a pulse (rotary) telephone unless the Callback Acknowledgment feature is enabled.
SENSAPHONE 1800 User’s Manual “Output is off.” “Good-Bye” REMOTE COMMANDS VIA TOUCH-TONE PHONE You can issue a number of commands to the 1800 remotely using a TouchTone telephone. This command mode can be entered at any time during the status report. Simply press a Touch-Tone and the unit will halt the report and respond with “OK.” You are now in Touch-Tone command mode.
CHAPTER 7: OPERATION Enable/Disable Zones This command will toggle the selected zone between the enabled or disabled state. Description Enable/Disable Zone Touch-Tone Command * + Z(0) + (zone number) Set and Recite High & Low Alarm Limits The following commands are used to set or recite the Low Alarm Limit for any Zone.
SENSAPHONE 1800 User’s Manual Record and Play Custom Voice Messages The following commands will allow you to record and play back custom voice messages for the ID message (0) and each zone (1–8). DescriptionTouch-Tone Command Record a Message S(7) + M(6) + (entry 0–8) DescriptionTouch-Tone Command Play a Message W(9) + M(6) + (entry 0–8) Control the Relay Output The following commands will allow you to check the status of the relay output and to toggle the Relay Output On and Off.
APPENDIX A: Checking Your Sensaphone 1800 for Proper Operation APPENDIX A: Checking Your Sensaphone 1800 for Proper Operation We recommend that you test your Sensaphone 1800 weekly to be sure it is functioning properly. This will ensure that when a problem arises the 1800 will be ready to alert the appropriate personnel. Sensaphone also recommends you keep a log of performed tests, and has provided you with a Test Log template at the back of this manual. There are several tests that can be performed: 1.
SENSAPHONE 1800 User’s Manual APPENDIX B: Replacing the Back-up Battery The back-up battery will provide about 3–5 years of service life depending on usage and temperature. After 5 years (or when back-up time is insufficient) the battery should be replaced. Replacement batteries can be ordered from Sensaphone (Part number BAT-0006). To replace the battery, follow the instructions below: When removing and replacing the battery, be careful not to short out the battery terminals on the bracket or back panel.
APPENDIX B: Replacing the Back-up Battery Figure 1: Back-up Battery placement 85
SENSAPHONE 1800 User’s Manual APPENDIX C: Troubleshooting the 1800 In the event that a problem is encountered, this section will assist you in determining the cause so you can return the unit to its normal monitoring routine with minimal interruption. Most problems with the 1800 are easy to identify and quickly corrected.
APPENDIX C: Troubleshooting the 1800 factors previously listed have been ruled out, try connecting the unit to a standard residential telephone line. Problem 2 The 1800 will not answer the telephone when called for a Status Report or alarm acknowledgment. a) Rings Until Answer is incorrectly programmed: Recheck programming of Rings Until Answer. Refer to Chapter 5. b) The 1800 is connected to an incompatible telephone line: Some telephone systems will not allow the telephone to ring beyond 4 rings.
SENSAPHONE 1800 User’s Manual TEMPERATURE MONITORING: Problem 1 Can’t program temperature limits; or the unit won’t read the temperature sensor. The zone isn’t configured to read a temperature sensor. Press SET and CONFIGURE to program the zone. For 10K thermistor, you must manually configure. See Chapter 4. Problem 2 The temperature reading is -121° F or -85° C [2.8K]; or -87° F or -85° C [10K]. The temperature sensor has been disconnected or has broken wires.
APPENDIX C: Troubleshooting the 1800 Problem 2 The zone input is not reading correctly. a) No power connected to the transducer: Connect a power supply as shown in Chapter 2. b) Incorrect wiring: Inspect wiring. Make sure polarity is correct as shown in Chapter 2. c) The table range is incorrectly programmed: Program the table range for the calibrated range of the transducer. d) The input is not configured for 4–20mA: Configure the zone for 4–20mA.
SENSAPHONE 1800 User’s Manual Problem 2 False power-out alarms. Programmed Recognition Time is too short. AC power may be subject to brief interruptions. To avoid frequent, false alarms, increase the power Recognition Time. Refer to Chapter 4. Problem 3 The 1800 does not recognize power failure. a) Battery is either incorrectly installed or drained: To verify proper battery function, unplug the unit and verify continued operation using battery only. If unit ceases to function, replace the battery.
APPENDIX C: Troubleshooting the 1800 The batteries will take over powering the unit when the AC transformer is unplugged from the 120 VAC outlet. When storing the unit, be sure to turn the power switch off. If the solutions offered above do not appear to correct the problem, apply the following steps, in the order shown. • Turn the power switch off. • Wait one minute for the 1800 to completely power down. • Turn the power switch on. • Reconfigure the zones. Refer to Chapter 4.
SENSAPHONE 1800 User’s Manual APPENDIX D: 2.8 and 10K Thermistor Tables 2.
APPENDIX D: 2.8 and 10K Thermistor Tables 10K Thermistor Data Degrees Celsius Resistance (Ohms) -30 135.2K -20 78.91K -10 47.54 0 29.49K 10 18.79K 20 12.
SENSAPHONE 1800 User’s Manual APPENDIX E: 1800 Technical Specifications Environmental Inputs Number of Zones: 8 Zone Connector: terminal block Zone Types: N.O./N.C. contact, 2.8K (-109° to 115° F; -85° to 57° C), and 10K thermistor (-87° to 168° F; -66° to 76° C), and 4–20mA (-10,000 to 10,000) Zone characteristics: 28KΩ to 2.
APPENDIX E: 1800 Technical Specifications Operating Humidity: 0–90% RH non-condensing Storage Temperature: 32–140 deg F Physical Dimensions: 12.1”h x 7.3”w x 4.5”d Weight: 5 lbs. Enclosures: • Solid Door Enclosure: ABS/PC Blended Plastic, UL94-5VB Flammability rating, NEMA Type 1, 2, 3, 3R, 4, 4X, 12 & 13, IEC529, IP66. • Clear Door Enclosure: ABS/PC blended plastic, UL94–5VB flammability rating; UV stabilized. NEMA Type 1, 2, 3, 3R, 4, 4X, 12 &13, IEC529–IP65.
SENSAPHONE 1800 User’s Manual APPENDIX F: 1800 Quick Reference Guide Communications ID Number Identification number of the 1800 [SET] or [WHAT IS] + [ID/POWER] Range=0–16 digits, Default=blank ID Message Custom message identifying the 1800 [SET] or [WHAT IS] + [MESSAGE] + [ID/POWER] Max: 8 seconds Default=N/A Zone Message Message identifying the zone in alarm [SET] or [WHAT IS] + [MESSAGE] + [zone #] Max:5 seconds Default=N/A Voice Repetitions Number of times alarm message is repeated over the phone [
APPENDIX F: 1800 Quick Reference Guide Tone or Pulse Dialing Dialing method—touch-tone or pulse [SENSOR ON/OFF] + [PHONE NUMBER T/P] Tone or Pulse Default=Tone Alarm Programming Alarm Limits High and low temperature alarm limits [SET] or [WHAT IS] + [ALARM LIMITS]+ [Zone #] Min: -109°F/-65°C Max:168°F/76°C Default=Low: 0°F; High:100°F 4–20mA Table Range Defines upper and lower range of 4–20mA sensor [SET] or [WHAT IS] + [TABLE RANGE] + [zone #] Min: -10,000, Max: 10,000 Default=Low: 0, High:100 4–20mA
SENSAPHONE 1800 User’s Manual Temperature Scale Selects between Fahrenheit and Celsius [SENSOR ON/OFF] + [TEST/°F/°C] Fahrenheit or Celsius Default=Fahrenheit Temperature-Only Status Report A limited status report that only includes inputs configured as temperature.
APPENDIX F: 1800 Quick Reference Guide SPECIAL KEY FUNCTIONS RING/TAD/* Used to enter a minus sign for negative alarm limits or calibrations.
SENSAPHONE 1800 User’s Manual APPENDIX G: Accessories The sensors and accessories listed below are available from Phonetics, Inc., and represent the most commonly used devices. Other dry contact sensors or 4–20mA transducers, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact a Sensaphone Sales Associate toll-free at 1-877-373-2700.
Appendix F: Returning the Unit for Repair Test Log Appendix F: Returning the Unit for Repair In the event that the Model 1800 does not function properly, we suggest that you do the following: 1) Record your observations regarding the malfunction. 2) Call the Technical Service Department at 877-373-2700 prior to sending the unit to Sensaphone for repair.
SENSAPHONE 1800 User’s Manual Test Log 102
Appendix F: Returning the Unit for Repair Test Log 103
SENSAPHONE 1800 User’s Manual Test Log 104
