TV Clear Set True wireless TV earbuds Model: TVCE1-EB, TVCE1 Transmitter Model: TV Connector Instruction manual Use the search function, the navigation (left) or the following links: Start “The Sennheiser TV Clear Set” “Product overview” “Getting started” “Daily use” “FAQ/If a problem occurs ...” “Specifications” Sonova Communications AG Herrenschwandweg 4 3280 Murten Switzerland www.sennheiser-hearing.
Important safety instructions Important safety instructions ▷ Please read the following information before using your device. General warnings for TV Clear Earbuds and transmitter „TV Connector“ ▷ These devices are not for children below 36 months. They contain small parts that can cause choking, if swallowed by children. Keep out of reach of children and mentally challenged people or pets. If swallowed, consult a physician or hospital immediately.
Important safety instructions ▷ For charging, use only IEC 62368-1 certified equipment with an output rating of 5 VDC, min. 600 mA. ▷ Do not cover the charging case while charging, e.g. with a cloth etc. ▷ Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally.
Important safety instructions ▷ Avoid strong physical impacts to the earbuds or the ear when wearing them. A strong physical impact to the earbuds or ear (e.g. during sports) may lead to perforation of the ear canal or eardrum. ▷ The devices contain lithium-ion batteries with a Watt hour rating <20 Wh which have been tested according to UN 38.3 of the “UN Manual of Tests and Criteria” and should be shipped in accordance with all the rules and regulations on the safe shipment of lithium-ion batteries.
Important safety instructions ▷ For safety reasons, only use chargers supplied by Sonova Communications AG or stabilized chargers with a rating of 5 VDC, min. 500 mA. ▷ Protect your eyes of the optical light from the optical Toslink cable when plugged into a TV/device. Notes on data collection and processing and on firmware updates The earbuds locally store individual settings such as the volume, the sound profiles and the Bluetooth addresses of paired devices to ensure proper operation.
Important safety instructions Sonova Communications AG is not liable for damages to USB devices that are not consistent with the USB specifications. Sonova Communications AG is not liable for damages resulting from the loss of connection due to flat or overaged rechargeable batteries or exceeding the Bluetooth/ 2.4 GHz transmission range. Before putting the products into operation, please observe the respective country-specific regulations.
The Sennheiser TV Clear Set The Sennheiser TV Clear Set General use On the one hand, the „TV Clear Set“ allows you to connect wirelessly to Bluetooth®-enabled devices such as cell phones, smartphones or tablets. You can stream the stereo audio signal to the earbuds and make hands-free phone calls. On the other hand, you can use it to transmit the TV sound. Best results are achieved when using the dedicated low latency interface transmitter „TV Connector“.
Package contents Package contents TV Clear Earbuds Earbuds for right and left ear (model: TVCE1-EB) Charging case with built-in rechargeable battery for the earbuds (model: TVCE1) USB charging cable with USB-C and USB-A connector Silicone ear adapters pairs (size 1, 2 (pre-mounted to the earbuds) and 3) Transmitter „TV Connector“ Transmitter (model: TV Connector) USB power cable with USB-Micro-B and USB-A connector Analog 3.
Package contents Online you can find: • Frequently Asked Questions (FAQ): www.sennheiser-hearing.com/tv-clear-faq • The Sennheiser TV Clear app for configuring the headphones and for additional functions: – Google Play store: click – Apple App store: click • Additional information (like this user manual, spec sheet): www.sennheiser-hearing.com/download • A list of accessories for the TV Clear Set products: www.sennheiser-hearing.
Product overview Product overview TV Clear Earbuds Earbuds Model: TVCE1-EB 1 2 2 3 4 5 Multi-function button (short and long press/ double tap) Microphones Left/right marking Sound outlet Charging contacts and ear sensor Ear adapters 6 7 8 Retention for secure hold Size (1-3) and left (L) / right (R) marking Dome The default voice prompt language is English. This – and other configurations – can be adjusted with the Sennheiser TV Clear app.
Product overview Charging case Model: TVCE1 0 9 A E C D B Charging contacts left earbud Charging contacts right earbud Battery indicator light right earbud Battery indicator light case Battery indicator light left earbud USB-C charging socket Pairing button Sennheiser TV Clear Set | 11
Product overview Transmitter Model: TV Connector 1 2 3 4 Pairing button Indicator light Micro-B-USB power port Audio port for: • Optical (TOSLINK) audio cable • Analog 3.5 mm audio cable Overview of the indicator light Indicator light - 12 | Sennheiser TV Clear Set Transmitter lights up green ... is ON off ...
Getting started Getting started The following steps describe the optimum way to use the TV Clear Set for the first time. If you purchased a single product „TV Clear Earbuds“ or transmitter „TV Connector“ on its own please read the respective chapter: • TV Clear Earbuds: > 17 • Transmitter TV Connector: > 15 1. Connecting the transmitter TV Connector to the TV Connect the USB power cable and the audio connection (digital or analog) to your TV (> 15). Power digital or analog 2.
Getting started 4. Connecting the earbuds to a Bluetooth device ▷ Connect the earbuds to your phone (or tablet) via Bluetooth (> 18). other device other device Sennheiser TV Clear other device 5. Selecting suitable ear adapters for optimum fit of the earbuds The perceived sound quality including bass performance, the best voice quality for phone calls and a secure hold of the earbuds in the ear depends to a large extent on the correct fit of the earbuds.
Getting started Getting started transmitter TV Connector Connecting the transmitter to a USB power supply 1 USB-Micro-B 2 TV TV USB-A 1. Connect the USB-micro-B plug of the supplied USB power cable to the USB-micro-B port of the transmitter. 2. Connect the USB-A plug to the USB-A port of your TV. For older TV models without built-in USB port, connect the USB plug to an external USB power adapter and connect to the power source (not included, optional accessory).
Getting started Connecting the transmitter with the optical cable ▷ Insert the slim end of the optical cable into the transmitter and connect the wider end of the optical cable into the OPTICAL DIGITAL AUDIO OUTPUT of your TV (or audio source). Connecting the transmitter with the analog cable ▷ Connect one end of the analog 3.5 mm audio cable into the transmitter and the other end into the AUDIO OUT port of your TV (or audio source). If your TV loudspeakers switch off when connected with the analog 3.
Getting started Getting started TV Clear earbuds Switching earbuds ON or OFF is easy ON The earbuds automatically switch on when removed from the case. They switch off when back in the case. The indicator lights will light up: Indicator light Meaning green Battery ok red Battery <20%, consider charging In the event an earbud switched off, a short press on the button switches it on again. short press Put the earbuds into pairing mode 1. Make sure both earbuds are placed in the case correctly. 2.
Getting started Connecting your earbuds to your phone (or tablet) 1 2 3 other device other device Sennheiser TV Clear ON other device 4 If it is the first time connecting the earbuds to the device, you must put them into pairing mode as described in chapter “Put the earbuds into pairing mode” (> 17). After they have been paired, the earbuds should connect automatically when removed from the case. 1. Open the “Bluetooth” settings and activate Bluetooth on your phone. 2.
Getting started Connecting your earbuds to the transmitter „TV Connector“ 1 2 ON LED 3 If it is the first time connecting the earbuds to the TV Connector, you must put them into pairing mode as described in chapter “Put the earbuds into pairing mode” (> 17). After they have been paired, the earbuds should connect automatically when removed from the case. When the transmitter was purchased in the TV Clear Set, transmitter and earbuds are already paired during production.
Getting started Fit your earbuds perfectly to your ears The silicone ear adapter is an important part of your earbuds and is available in three sizes – 1, 2 and 3. The size is indicated on the adapter. 1 2 1. The rentention finger helps to hold the earbud in place. 2. The dome must sit firmly on your ear canal for a good seal. If the default medium size adapter (size 2) is too large or small for you, choose size 1 or 3. 1 2 1. Pull the adapter carefully from the earbud. 2.
Getting started Place the earbuds into your ears The left and right side indication (L, R) is printed on the adapter. Select the correct side for insertion into your ear. 1 2 R 1. With the dome pointing to your ear canal and downward, gently insert the earbud. 2. Rotate the retention until it sits firmly and comfortably in the bowl of the ear.
Daily use Daily use Daily use of the transmitter TV Connector Switching ON audio transmission LED Auto ON ▷ Switch ON your TV or audio source. Make sure the transmitter has power and its indicator light is green. The transmitter will automatically transmit the audio signal to the connected TV Clear erbuds. ▷ You will hear the audio directly in your TV Clear erbuds. ▷ For more details on how to use the TV Clear earbuds please read “Daily use of the TV Clear earbuds” (> 22).
Daily use • If you switched Bluetooth on after the earbuds were already taken out of the charging case, or if you were out of range of your phone, you can short press the earbud button to reconnect. • You can also stream from the phone if only one earbud was removed from the charging case. The first earbud removed from the charging case is your primary. This is important as during a phone call the primary picks up your voice.
Daily use Speech clarity settings During streaming or a phone call, you can select one of five predefined Speech Clarity settings. Setting 1: no additional amplification. Settings 2-5: increase of the high frequency sound for more speech clarity. Right Left Speech clarity settings 5 4 max Hold 2s 3 max Hold 2s 2 1 off off ▷ Use long press right (>1.5 sec) to increase clarity. ▷ Use long press left (>1.5 sec) to reduce sharpness.
Daily use To start a call, initiate the call from the phone. When receiving an incoming call you will hear the ringtone through the earbuds. Use earbud on either side to accept or reject the call. Left or Right or Short Press 1x Tap 2x Hold 2s Accept call ▷ Double tap or short press. Reject call ▷ Long press (>1.5 sec). Microphone pick up During a phone call your voice is picked up by the “primary” earbud microphones. It is important to protect the two small microphone inlets from dirt and debris.
Daily use Phone call features Usually the call is controlled via the phone. Some key features however can be assigned to a double tap such as microphone mute or ending the call. To enable those features, download the Sennheiser TV Clear app from the app store and follow the instructions (> 26). Phone calls via Bluetooth will always take priority over sound streaming if for example you are streaming from TV, you will hear the ringtone through the earbuds and can accept the call.
Daily use streaming, previous and next track, information about the battery state, control of ambient sound, and more. Download the app from the Apple App Store or Google Play and install it on your smartphone: • Apple App store: click • Google Play store: click “Sennheiser TV Clear” TV Clear TV Charging the earbuds The charging case is equipped with its own rechargeable battery. • To charge earbuds, place the earbuds into the case.
Daily use Charging the case The charging case will charge the earbuds up to 1.5 times before it must be charged. With USB-C cable USB-A USB-C ▷ Plug the USB-C cable into the charging case. ▷ Plug the other end of the cable into any certified USB-A compatible power source (not included, optional accessory). ▷ The indicator light on the case will blink to indicate that the charging started. Wirelessly ▷ Place the charging case onto a Qi-certified charging pad.
Daily use Indicator light Meaning Solid green Battery fully charged Green blinking Battery charging Red blinkBattery <20% charging required ing - No light Batteries depleted, charging required Blue blinking Manual pairing in progress Orange blinking Firmware update in progress The indicator lights will dim after 10 seconds if the lid is closed. Spoken voice messages will inform about the remaining battery when earbuds are being worn.
Daily use Firmware update The TV Clear Earbuds can be updated to the newest firmware via the Sennheiser TV Clear app. Updating firmware helps to keep the earbuds up to date. If you encounter functional issues with your earbuds, first ensure you are using the latest firmware version. To download the app please refer to the links provided in “Using the Sennheiser TV Clear app” (> 26). The app will automatically detect whether there is an new version available.
FAQ/If a problem occurs ... FAQ/If a problem occurs ... If a problem has occurred, proceed in the following order until the problem is solved and you can use the earbuds again: 1. Perform a soft reset of the TV Clear earbuds (> 31). 2. Connect the earbuds to the TV Clear app to install the latest firmware (> 26). 3. Reset the earbuds to the factory default settings (> 31). 4. Check the list of frequently asked questions to see if there is a solution to the problem (> 31).
FAQ/If a problem occurs ...
Specifications Specifications TV Clear Earbuds Model: TVCE1-EB, TVCE1 Wearing style True Wireless stereo earbuds Ear coupling ear-canal Frequency response 20 Hz to 20 kHz Transducer principle dynamic Transducer size 6 mm Sound pressure level (SPL) 100.5 dB (1 kHz/1 mW) THD (1 kHz, 94 dB SPL) ≤ 0.
Specifications Modulation GFSK, π/4 DQPSK, 8DPSK Profiles HFP, AVRCP, A2DP, DID Output power 10 mW (max) Codec SBC Device name Sennheiser TV Clear Sennheiser TV Clear LE (Bluetooth Low Energy only) Transmitter Model: TV Connector 34 | Sennheiser TV Clear Set Compatibility Connect multiple Sennheiser TV Clear devices or other wireless Phonak / Unitron products Up to 15 meters (50 ft) transmission range Streaming technology AirStream™ technology Audio quality Stereo, 120 Hz to 7.
Manufacturer Declarations Manufacturer Declarations Local warranty Please ask the Sonova Communications AG partner, where you purchased your devices, about the terms of the local warranty. International warranty Sonova Communications AG offers a two year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.
Manufacturer Declarations Notes on disposal • EU: WEEE Directive (2012/19/EU) • EU: Battery Directive (2006/66/EC & 2013/56/EU) • UK: WEEE Regulations (2013) • UK: Battery Regulations (2015) The symbol of the crossed-out wheeled bin on the product, the battery/rechargeable battery (if applicable) and/or the packaging indicates that these products must not be disposed of with normal household waste, but must be disposed of separately at the end of their operational lifetime.
