D 10 series Wireless DECT headset system Instruction manual
Contents Contents Important safety information ....................................................................... 2 Scope of delivery ............................................................................................. 4 Base stations with components ................................................................... 4 Headset with components ............................................................................ 4 Product overview ........................................................
Important safety information Important safety information 왘 Please read this instruction manual carefully and completely before using the product. 왘 Always include this instruction manual when passing the product on to third parties. 왘 Do not use an obviously defective product. Preventing damage to health and accidents 왘 Do not listen at high volume levels for long periods of time to prevent hearing damage. 왘 Always maintain a distance of at least 3.
Important safety information Safety instructions for Lithium-Polymer rechargeable batteries In extreme cases, abuse or misuse of rechargeable batteries can lead to: WARNING 3 | D 10 series • explosion, • fire development, • heat generation or • smoke/gas development. Only charge rechargeable batteries at ambient temperatures between 10°C/50°F and 40°C/104°F. Do not heat above 70°C/158°F, e.g. do not expose to sunlight or throw into a fire.
Scope of delivery Scope of delivery The D 10 series base stations marked with ML in their name are optimized for Microsoft Lync™.
Product overview Product overview Product overview of the base station Overview of the front 쐋 Magnetic holder with charging contacts Incoming call LED Charge status LED Link LED Headset holder Overview of the rear – Phone version 123456 0 A B C 9 Mic. Volume 3 Settings A B C 9 Mic.
Product overview Overview of the rear – USB version 6 3 123456 Ring Volume 6 123456 0 9 Ring Volume Settings Settings Extra Settings D 10 USB Ringtone OFF 2 1 3 1 2 3 4 5 6 1 2 3 4 5 6 Rin gto ne Sho rt Auto Rang e L Narr ink ON ow ban Lim d iter 0 9 Rin gto ne Lon gR ang Au e to L ink Wid OFF e ba Sta nd n da rd 3 Ring tone volume control PC socket (USB) Set button DC IN socket DIP switch row 1 to 6 Sticker for DIP switches (located underneath the headset holder) Louds
Product overview Overview of the buttons Action Functions 왘 Press the Link button 7 Establishes/disconnects the link between headset and base station 8 Accepts/ends a call 7 7 | D 10 series Page 23 23/25 왘 Press and hold the Link button 7 for 5 seconds Switches the headset on/off 31 왘 Push the Audio button 8 upwards/downwards Adjusts the ring tone volume and the volume of the acoustic signals or the audio volume 21 왘 Press the Audio button 8 Mutes the microphone/unmutes the microphone 22
Product overview Overview of the LEDs Overview of the LEDs of the base station Link LED Meaning lights up blue Active link to the headset lights up red No link to the headset flashes red Headset is muted is off Standby mode, headset is within the range of the base station, but no audio link Incoming call LED Meaning flashes Incoming call Charge status LED (white = lit) Meaning LED segment 1 flashes Rechargeable battery is almost flat LED segments 1 – 4 are lit Rechargeable battery is ch
Setting up and connecting the base station Setting up and connecting the base station D 10 USB D 10 Phone Setting up the base station 왘 Insert the headset holder into the recess of the base station. 왘 Place the base station at a minimum distance of 15 cm from the fixed line phone. Connecting the base station to the mains power supply 1 Connect the plug of the power supply unit to the DC IN socket (marked yellow). Connect the power supply unit to a wall socket. 2 The Link LED 1 lights up red.
Setting up and connecting the base station Connecting the base station to a fixed line phone 왘 Check which connection possibility is best suited for your telephone. 왘 Follow the instructions in the corresponding chapter.
Setting up and connecting the base station II Connecting the base station to a fixed line phone with headset socket 1 Connect the telephone cable to the headset socket on the telephone and to the Phone socket (marked green) on the base station. 2 Use a pointed object (e.g. a ball pen) to set the DIP switches 1 and 2 to the position shown. 1 2 3 6 123456 0 III A B C 9 Mic.
Setting up and connecting the base station Connecting the base station to an optional electronic hook switch control (EHS) The necessary EHS connection cables as well as adapter cables for manufacturer specific standards are available as optional accessories from your Sennheiser partner. The corresponding quick guides are supplied with the cables or can be found on the product page on our website at www.sennheiser.com/cco.
Setting up and connecting the base station Connecting the base station to a computer 왘 Connect the USB cable to the PC socket (marked orange) on the base station and to a USB socket of your computer. The operating system detects the USB audio device “Sennheiser D 10” and installs the necessary drivers. 3 6 123456 0 9 Ring Volume Settings Sennheiser PC software The free Sennheiser PC software allows you to add value to your Sennheiser products.
Individually adjusting the headset Individually adjusting the headset Using the headset with the ear hook 1 Insert the ear hook into the ear hook slot. 2 Pre-shape the ear hook by bending it slightly. 3 Place the ear hook around your ear. 4 Bend the flexible ear hook so that the headset sits comfortably and securely on your ear.
Individually adjusting the headset Using the headset with the headband 1 Remove the ear hook by carefully pulling it upwards. 2 Attach the headset to the headset holder of the headband. 3 Rotate the microphone boom and adjust the headset so that the ear pad rests comfortably on your right or left ear.
Configuring the headset system Configuring the headset system Adjusting the headset system using the DIP switches 왘 Use a pointed object (e.g. a ball pen) to set the DIP switches to the desired position. 2 Configuring the handset lifter/hook switch – DIP switches 1 and 2 Switch position Function Manual operation Lifts/hangs up the handset manually or using the handset lifter (Sennheiser HSL 10 II). Electronic hook switch (DHSG standard) Call control via the headset system.
Configuring the headset system Adjusting the radio range – DIP switch 3 If many DECT systems are operated in a confined space, interference can occur. In this case, you should change the radio range. Switch position Function Standard radio range Reduced radio range Use this setting in order to avoid interference with other DECT systems Range of approx.
Configuring the headset system Adjusting the audio signal by means of the dial tone 1 Put on the headset. 2 Press the Link button on the headset. The Link LED station lights up blue. on the base 3 Lift the handset. You hear a dial tone. 4 Set the ABC switch to the position A, B or C so that you can hear a clear dial tone in the headset. 1 2 3 4 3 6 123456 0 A B C 9 Mic.
Configuring the headset system Adjusting the volume of the transmission Adjusting the microphone volume of the call transmission By default, the microphone volume control is set to position 4. This setting is suitable for most telephones. 왘 Make a call to someone who will help you find the correct sensitivity setting for your microphone. 왘 Turn the microphone volume control so that the other party can hear you at a comfortable level. 3 6 123456 0 A B C 9 Mic.
Configuring the headset system Adjusting the automatic audio transmission “Auto Audio” With the “Auto Audio” function activated and in the case of a USB connection, the audio signals – e.g. from Windows Media Player or iTunes – are automatically transmitted to the headset. When you receive a call or when a connection to Skype™ or HeadSetup is established, the audio transmission stops and you hear for example the ring tone. The “Auto Audio” function is activated by default.
Making calls using the headset Making calls using the headset Adjusting the volume WARNING Hearing damage due to high volumes! Listening at high volume levels for long periods can lead to permanent hearing defects. 왘 Set the volume to a low level before putting on the headset. 왘 Do not continuously expose yourself to high volumes. Adjusting the volume of the audio signal You can adjust the volume of the audio signal by means of the dial tone or during a call.
Making calls using the headset Muting the headset’s microphone 왘 Press the Audio button. The microphone is muted. While the microphone is muted, the Link LED on the base station flashes red. Unmuting the headset’s microphone 왘 Press the Audio button. You hear a beep in the headset. The muting is canceled and the Link LED on the base station lights up blue. If you leave the DECT range In normal office buildings, the range between headset and base station is up to 55 m.
Making calls using the headset Calling via the fixed line phone using the headset Establishing/disconnecting a wireless link If you want to use the headset to accept, make or end calls, you have to establish a wireless link between headset and base station. You can choose between manual and automatic link establishment (see “Auto Link” on page 17). 왘 Press the Link button on the headset. – The link is established. The Link LED on the base station lights up blue and the Headset LED flashes blue slowly.
Making calls using the headset Managing calls using a call control functionality (EHS, HSL 10 II) Accepting a call: You hear a ring tone in the headset. Press the Link button on the headset to accept the call. The handset lifter/electronic hook switch lifts the handset. Making a call: Dial the desired number. Press the Link button on the headset to establish a link between base station and headset. The phone connection is established automatically. Ending a call: Press the Link button.
Making calls using the headset Calling via the computer using the headset Establishing/disconnecting a wireless link If you want to use the headset to accept, make or end calls, you have to establish a wireless link between headset and base station. You can choose between manual and automatic link establishment (see “Auto Link” on page 17). 왘 Press the Link button on the headset. – The link is established. The Link LED on the base station lights up blue and the Headset LED flashes blue slowly.
Making calls using the headset Managing calls via the headset The Microsoft Lync™ softphone supports this function automatically. If you use another softphone, please visit our website at www.sennheiser.com and check whether and which free Sennheiser software you additionally require. If necessary, install the software in order to manage calls directly via the headset. Accepting a call: The softphone signals that you are receiving a call. You hear a ring tone in the headset.
Making calls using the headset Making a conference call The headset system allows you to make a conference call with up to 4 D 10 series headsets. The first headset paired (master) is used control the call establishment and end of conversation. GUEST 1 Pairing the MASTER headset with the base station MASTER GUEST 2 GUEST 3 The Link LED on the base station is off (headset is disconnected) or lights up red (no headset paired). 왘 Place the master headset into the base station.
Making calls using the headset Adding a GUEST headset to a conference call 왘 Press and hold the Audio button while placing the guest headset into the base station of the master headset. The Headset LED alternately flashes blue/red until a link to the base station is established. The Headset LED flashes blue 3 times. 왘 Take the guest headset out of the base station. You hear a beep in the master headset.
Charging the headset and storing the headset system Charging the headset and storing the headset system Charging the headset Always store the headset in the base station to ensure that it is fully charged when needed. The intelligent battery charging technology prevents over-charging. 왘 Place the headset into the magnetic holder of the base station. The Headset LED lights up blue and the rechargeable battery is being charged.
Charging the headset and storing the headset system Charging the headset using the optional CH 10 headset charger The CH 10 headset charger is an optional accessory available from your Sennheiser partner. The CH 10 allows you to charge additional D 10 series headsets, e.g. for sharing the same base station when working shifts. 왘 Refer to the instruction manual of the CH 10 for more information.
Charging the headset and storing the headset system Switching the headset system off during extended non-use You can switch off the headset system (1) or the headset (2) when not using the products for extended periods of time (e.g. when you are on holiday). Switching the headset system off 1 Disconnect the base station from the mains power supply. The base station switches off immediately, the headset switches off about 30 minutes later.
Sharing a workplace Sharing a workplace The headsets and base stations of the D 10 series are compatible with each other. If, for example, you share a workplace, you can use one base station with different headsets. The last headset paired with the base station can be used without more ado. 왘 Place the headset to be used into the magnetic holder of the base station. The Headset LED alternately flashes blue/red until the headset is successfully paired with the base station.
Cleaning and maintaining the headset system Cleaning and maintaining the headset system CAUTION Liquids can damage the electronics of the product! Liquids entering the housing of the product can short-circuit the electronics. 왘 Keep all liquids far away from the product. 왘 Do not use any solvents or cleansing agents. 왘 Before cleaning, disconnect the base station from the mains power supply. 왘 Only use a dry and soft cloth to clean the product.
Cleaning and maintaining the headset system Replacing the ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available from your Sennheiser partner. 1 Carefully remove the old ear pad from the ear cup. Make sure that the fastening ring of the old ear pad is also removed from the ear cup. 2 Pull the collar B of the ear pad over the notch A of the headband.
Cleaning and maintaining the headset system Replacing the headset’s rechargeable battery WARNING Injuries or damage to the product! In extreme cases, abuse or misuse of rechargeable batteries or non-original Sennheiser batteries can lead to explosion, fire development, heat generation or smoke/gas development. 왘 Only use original Sennheiser spare rechargeable batteries. Spare rechargeable batteries are available from your Sennheiser partner.
If a problem occurs If a problem occurs Problem Possible cause The headset is placed into the base station but the Charge status LED is off Base station is not connected Connect the base station to the to the mains power supply mains power supply. 9 Rechargeable battery is deep Wait several minutes until the discharged Charge status LED lights up.
If a problem occurs Problem Possible cause Possible solution The talk time is reduced Overaged rechargeable battery Replace the overaged rechargeable battery with a new one. Page 35 Large distance between base Reduce the distance if possible. station and headset Larger distances require a higher transmission power and reduce the talk time.
Specifications Specifications Base station D 10 BS USB/D 10 BS USB ML/D 10 BS Phone Dimensions 88 x 119 x 100 mm (W x H x D) Weight D 10 BS Phone D 10 BS USB approx. 352 g approx. 328 g Operating temperature range +5 °C to +45 °C (+41 °F to +113 °F) Storage temperature range –20 °C to +70 °C (–4 °F to +158 °F) Headset D 10 HS Dimensions 140 x 24 x 22 mm (W x H x D) Weight with ear hook: approx. 22 g with headband: approx.
Specifications DECT EU, UK, AU: CAT IQ 1.0 US version: DECT 6.0 Frequency 1880 to 1900 MHz 1920 to 1930 MHz SAR value of D 10 HS Ear hook: 0.029W/kg Headband: 0.050 W/kg 0.
Sennheiser Communications A/S Industriparken 27, DK-2750 Ballerup, Denmark www.sennheiser.com Publ.