Tourguide System 2020 Instruction manual
Contents Contents Important safety instructions ........................................................................................... 2 System components ............................................................................................................ 7 Overview of the system ...................................................................................................... 8 The operating controls .........................................................................................
Important safety instructions Important safety instructions • • • • • • • • • • • • • • • • • • • • 2 Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Important safety instructions Hazard warnings on the EZL 2020-20 L charging case The label shown on the left is attached to the rear of the charging case. The symbols on this label have the following meaning: This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the device’s enclosure that may be of sufficient magnitude to constitute risk of fire or electric shock. This symbol is intended to alert the user to the risk of electric shock if the device is opened.
Important safety instructions Danger of hearing damage due to high volumes This is a professional transmission system. Commercial use is subject to the rules and regulations of the trade association responsible. Sennheiser, as the manufacturer, is therefore obliged to expressly point out possible health risks arising from use. The HDE 2020 D and EK 2020 D receivers are capable of producing sound pressure exceeding 85 dB(A).
Important safety instructions If abused or misused, rechargeable batteries may leak. In extreme cases, they may even present: CAUTION! • • • • a heat hazard, a fire hazard, an explosion hazard, a smoke or gas hazard. Sennheiser does not accept any liability for damage arising from abuse or misuse. Keep away from children. Observe correct polarity. Do not heat above 70°C/ 158°F, e.g. do not expose to sunlight or throw into a fire. Switch rechargeable batterypowered devices off after use.
Important safety instructions Additional safety instructions for the BA 2015 accupack and for batteries Do not solder. Immediately remove flat batteries/ rechargeable batteries from the device. Rechargeable batteries must only be replaced by authorized Sennheiser partners.
System components System components The Tourguide System 2020 D consists of the following components which are available from your Sennheiser partner: • EZL 2020-20 L charging case including instruction manual of the overall system • SK 2020 D bodypack transmitter • SKM 2020 D radio microphone • HDE 2020 D stethoset receiver • EK 2020 D receiver • BA 2015 accupack • Mains cable • Microphone (see next section) 7
Overview of the system Overview of the system The Tourguide System 2020 D offers optimum digital speech transmission for conferences and guided tours e.g. in factories or museums. The use of RF transmission allows freedom of movement for all members of the group. Six preset intermodulation-free receiving frequencies offer high flexibility and adaptability. The Tourguide System 2020 D operates in the 863 MHz – 865 MHz frequency band, which is licensefree in Europe. For an overview, refer to page 56.
Overview of the system HDE 2020 D and EK 2020 D receivers The receivers are easy to use and comfortable to wear. The built-in LC display shows all the important information at a glance (receiving channel, reception quality, charge status of the built-in Lithium-polymer rechargeable battery as well as the currently set volume). The rocker button allows fast and easy setting of the desired channel. The EK 2020 D allows you to connect any headphones or an induction loop for wearers of hearing aids.
The operating controls The operating controls SK 2020 D bodypack transmitter Line input SET button MUTE switch (under battery compartment cover) Battery compartment Microphone input Antenna Battery compartment cover Charging contacts BA 2015 accupack Battery compartment catches ON/OFF button LC display (under battery compartment cover) Belt clip Red LED LOW BATT/MUTE (on the back of the transmitter) Yellow LED PEAK / rocker button
The operating controls SKM 2020 D radio microphone Sound inlet basket Body of radio microphone Battery compartment (not visible from outside) Display section LC display Turnable protective cap for operating controls (shown removed); the following operating controls become accessible in turn by turning the protective cap: SET button button button Operation / battery status indicator, red LED (ON/LOW BATT) ON/OFF button with ESC function (cancel) in the operating menu
The operating controls HDE 2020 D stethoset receiver 6 Earbows Red/green LED for charge status LC display Volume control Channel selection button / Charging contacts 12 Channel display 4-step battery status display Volume display RF signal indication
The operating controls EK 2020 D receiver 6 Volume control Channel selection button / LC display LED for charge status Channel display 4-step battery status display Volume display RF signal indication ON/OFF button Headphone socket 13
The operating controls EZL 2020-20 L charging case Charging compartments for accupack/bodypack transmitter Red LED CHARGE/ERROR LED COPY AVAILABLE COPY button Green LED READY Charging compartment with channel copy function (master) Storage place for radio microphone Air vents 19 charging compartments for receivers (slaves, light blue in the diagram) LED POWER LED TEMP ERROR 14 IEC mains socket Mains switch
The operating controls Indications and displays on the bodypack transmitter Operation and battery status indication The red LED LOW BATT/MUTE provides information on the current operating state of the bodypack transmitter: Red LED off: The bodypack transmitter is switched on and the capacity of the batteries/BA 2015 accupack is sufficient. Red LED flashing: The batteries are/the BA 2015 accupack is going flat (LOW BATT).
The operating controls MUTE display The red LED LOW BATT/MUTE lights up when the transmitter's microphone input is muted (see “Muting the devices” on page 39). Note: The muting function (MUTE) mutes the microphone input only, not the line input . Lock mode icon CH 03 LINE MIC The lock mode icon appears on the display when the lock mode is activated (see “Activating/deactivating the lock mode” on page 45).
The operating controls Indications and displays on the radio microphone Operation and battery status indication The red LED (LOW BATT/ON) provides information on the current operating state of the radio microphone: Red LED off: The radio microphone is switched on and the capacity of the batteries/BA 2015 accupack is sufficient.
The operating controls Modulation display The level display for audio signal “AF” shows the modulation of the radio microphone. CH 03 When the radio microphone’s audio input level is excessively high, the level display for audio signal “AF” shows full deflection for the duration of the overmodulation. You can change modulation by changing the input sensitivity of the radio microphone as described on page 43.
The operating controls Indications and displays on the receiver RF signal indication 6 The RF signal indication (tower with radio waves) on the LC display provides information on the RF signal reception: Tower with radio waves: An RF signal is being received on the selected channel. Tower without radio waves: No RF signal is being received on the selected channel or the received signal level is too low. No tower, no radio waves HDE 2020 D only: The receiver is in standby mode.
The operating controls LED lights up red: The built-in rechargeable battery is being charged. LED lights up green: The built-in rechargeable battery is fully charged. The receiver is now ready for operation. LED slowly flashes red: The temperature of the built-in rechargeable battery is outside the permissible range (3°C to 40°C). The charging process is interrupted until the temperature is again within the admissible range. LED lights up yellow/orange: The built-in rechargeable battery is defective.
The operating controls Indications and displays on the charging case Operation indication The LED POWER lights up as long as the mains supply is switched on. Temperature indication The LED TEMP ERROR lights up if the temperature in the charging case gets too high and will remain on until the temperature drops to a safe level. All charging processes are interrupted until the temperature drops to a safe level.
The operating controls LED indication for charging compartments for BA 2015 accupack/bodypack transmitter Each charging compartment for accupack/bodypack transmitter has an LED CHARGE/ERROR and an LED READY which indicate the following operating states: No LED lit: • The charging compartment for accupack/bodypack transmitter is ready for operation but empty. OR: • A bodypack transmitter without accupack has been placed into the charging compartment.
The operating controls The functions of the operating controls of the bodypack transmitter/radio microphone LOW BATT MUTE PEAK ON/OFF SET Radio microphone Bodypack transmitter Operating control Mode* ON/OFF button SET button / buttons Function Switched off Pressing the button: Switches the bodypack transmitter/radio microphone on Switched on Pressing the button for approx.
The operating controls The functions of the operating controls of the receivers HDE 2020 D Operating control Function Volume control Turning the volume control: Changes the volume Channel selection button Changes to the next channel ( ) / or changes to the previous channel ( ) Earbows Pulling the earbows apart: Switches the stethoset receiver on Operating control Function Volume control Turning the volume control: Changes the volume Channel selection button / Changes to t
Putting the components into operation Putting the components into operation Setting up the charging case Note: The charging case as well as the accupacks and the receivers’ built-in rechargeable batteries will get hot during charging. Please ensure the following so that the generated heat can dissipate: • The air vents of the charging case must not be covered or blocked. • The charging case must be kept away from heat sources and must never be exposed to direct sunlight.
Putting the components into operation Inserting and replacing the batteries/accupack of the radio microphone For powering the radio microphone, you can either use the rechargeable BA 2015 accupack or two 1.5 V AA size batteries. NB: Do not use any other rechargeable batteries! Unscrew the display section from the radio microphone’s body by turning it counterclockwise. Slide back the the display section as far as it will go. Open the battery compartment cover .
Putting the components into operation Note: Always charge the accupack in the charging compartment of the charging case (see “Charging the BA 2015 accupack” on page 33). Inserting and replacing the batteries/accupack of the bodypack transmitter For powering the bodypack transmitter, you can either use the rechargeable BA 2015 accupack or two 1.5 V AA size batteries.
Putting the components into operation Connecting external audio sources You can connect an external audio source such as a CD player, MP3 player, tape player, etc. to the bodypack transmitter. (Please note that you cannot connect a second microphone.) Both signals – the microphone input signal and the line input signal – are mixed together equally in the transmitter. Connect the line output of the external audio source to the line input of the bodypack transmitter.
Using the components Using the components Switching the devices on/off Notes: • Remove the batteries or the accupack when the bodypack transmitter/radio microphone will not be used for extended periods of time. • If no transmission is to take place, switch the transmitters off in order to free up the frequency range for other applications. Switching the bodypack transmitter on/off To switch the bodypack transmitter on: Briefly press the ON/OFF button .
Using the components Automatically switching the HDE 2020 D on/off The receiver automatically switches on when you pull the earbows apart. The display switches on. When you release the earbows, the receiver switches to standby mode (audio deactivated) and then switches off after 2minutes. Switching the EK 2020 D on/off You can connect an induction loop or any pair of headphones with a 3.5 mm mono or stereo jack plug to the headphone socket of the EK 2020 D.
Using the components Note: When not using the charging case for extended periods of time, switch it off and disconnect it from the mains by pulling out the mains connector from the wall socket. Adjusting the volume Adjusting the volume on the receiver 6 CAUTION! Danger of hearing damage! Listening at high volume levels for long periods can lead to permanent hearing defects. Adjust the volume to a low level before using the receiver.
Using the components Charging the rechargeable batteries CAUTION! • Only use the charging case for charging the SK 2020 D bodypack transmitter, the HDE 2020 D and EK 2020 D receivers and the BA 2015 accupack.
Using the components Charging the BA 2015 accupack To charge the accupack of the radio microphone or bodypack transmitter: Remove the accupack as described on page 26 or page 27. Place the accupack into the charging compartment for accupack/bodypack transmitter as shown in the diagram on the left. The red LED CHARGE/ERROR of the charging compartment lights up. After the accupack has been fully charged, the green LED READY lights up.
Using the components Charging the receivers’ built-in rechargeable batteries Place the receiver into one of the charging compartments for receivers / (light blue in the diagram). • The LED of the HDE 2020 D or • the LED of the EK 2020 D lights up (see table). LED colour Meaning red The built-in rechargeable battery is being charged. green The built-in rechargeable battery is fully charged. red (flashing) The temperature of the built-in rechargeable battery is over 40°C or below 3°C.
Using the components • An additional temperature protection prevents overheating inside the charging case. If the temperature inside the charging case exceeds safety limits, the charging process will be interrupted and will only be restarted when the charging case has cooled down. • When not using the receivers for extended periods of time, charge them about every six months in order to prevent deep discharge damage to the rechargeable batteries.
Using the components Make sure that the lock mode is deactivated (see “Activating/deactivating the lock mode” on page 45). LOW BATT MUTE PEAK ON/OFF SET Bodypack transmitter Radio microphone Press the SET button. The operating menu appears and the first menu item “CHAN” flashes on the display. Press the SET button. The current channel flashes on the display. Press / to change the channel.
Using the components Setting the channel on the receiver In order for the receiver to receive the signal from the bodypack transmitter or radio microphone, it has to be set to the same channel. To manually set the receiver channel: 6 Press • the channel selection button / of the HDE 2020 D or • the channel selection button / of the EK 2020 D. The channel changes. The selected channel is shown on the channel display .
Using the components Notes: • If the receivers’ built-in rechargeable batteries are not discharged, you can use the channel copy function even when the charging case is not connected to the mains. • If you do not press the COPY button , the receiver placed into the charging compartment with channel copy function (master) will automatically switch off after approx. 2 minutes.
Using the components Muting the devices Muting the bodypack transmitter Slide the MUTE switch to the left, to “MUTE“. Note: The muting function (MUTE) mutes the microphone input but not the line input . This function enables a pre-recorded track to be played through the line input without being disturbed by the tour guide’s microphone. When the track has finished, the guide can un-mute the microphone and continue talking. CH 03 LINE MIC The red LED LOW BATT/MUTE lights up permanently.
Using the components Special bodypack transmitter/radio microphone settings The following special settings can only be made via the bodypack transmitter’s/radio microphone’s operating menu. An overview of this operating menu is given from page 49 onwards. Switching the bodypack transmitter’s line input on/off You can connect an audio source such as a CD player, MP3 player, etc. to the bodypack transmitter’s line input.
Using the components Changing the sensitivity of the bodypack transmitter’s line input To adjust the sensitivity of the line input to match the connected audio source: Make sure that the line input is switched on (see previous section). Connect the external audio source, switch it on and start playback. CH 03 LINE MIC Press the SET button . The operating menu appears and the first menu item “CHAN” flashes on the display.
Using the components Changing the sensitivity of the bodypack transmitter’s microphone input To adjust the sensitivity of the microphone input to match the connected microphone: Connect the microphone, position it correctly (refer to the microphone’s instruction manual) and speak into the microphone as usual. CH 03 LINE MIC Press the SET button . The operating menu appears and the first menu item “CHAN” flashes on the display.
Using the components Adjusting the radio microphone’s input sensitivity The input sensitivity is adjusted too high when close talking distances or speakers with loud voices cause overmodulation in the transmission link. When the audio input level is excessively high, the audio level display (AF) shows full deflection. If, on the other had, the input sensitivity is adjusted too low, the transmission link will be undermodulated, which would result in a signal with high background noise.
Using the components Displaying the transmission frequency of the bodypack transmitter/radio microphone To display the transmission frequency assigned to the current channel: LOW BATT MUTE PEAK ON/OFF SET Bodypack transmitter Radio microphone Press the SET button. The operating menu appears and the first menu item “CHAN” flashes on the display. Repeatedly press / until “FREQ” flashes on the display. Press the SET button.
Using the components Loading the factory-preset default settings To load the factory-preset default settings of the bodypack transmitter/radio microphone: LOW BATT MUTE PEAK ON/OFF SET Bodypack transmitter Radio microphone Press the SET button. The operating menu appears and the first menu item “CHAN” flashes on the display. Repeatedly press / until “RESET” flashes on the display. Press the SET button. “RST.OK” flashes on the display.
Using the components To activate the lock mode: LOW BATT MUTE PEAK ON/OFF SET Bodypack transmitter Radio microphone Press the SET button. The operating menu appears. The first menu item “CHAN” flashes. Repeatedly press / until “LOCK” appears on the display. Press the SET button. “LOC.OFF” flashes on the display. Press / . “LOC.ON” flashes on the display. Press the SET button to activate the lock mode.
Using the components Displaying the version number of the bodypack transmitter/radio microphone To display the version number of the operating system installed: LOW BATT MUTE PEAK ON/OFF SET Bodypack transmitter Radio microphone Press the SET button. The operating menu appears and the first menu item “CHAN” flashes on the display. Repeatedly press / until “SERVIC” flashes on the display. V 1.001 Press the SET button. The version number is displayed.
Using the components The operating menu of the bodypack transmitter/radio microphone The bodypack transmitter’s/radio microphone’s operating menu contains the following menu items: Menu item Meaning CHAN Selects a channel (see page 35) LINE* Switches the line input on/off (see page 40) SENSIT (LINE)* Changes the sensitivity of the line input (see page 41) SENSIT (MIC) Changes the sensitivity of the microphone input (see page 42) FREQ Displays the frequency of the current channel (see page 44) R
Using the components Overview of the bodypack transmitter’s operating menu Use the ON/OFF button to cancel your entry in all areas of the operating menu. Selection mode Setting mode EXIT 3 sec. CH 01 SET CHAN SET CH 01 Current channel Selecting the channel STORED LINE SET Switching the line input on/off LIN. OFF Current setting STORED SENSIT SET -24. dB Current sensitivity setting Adjusting the sensitivity of the line input STORED SENSIT SET -36.
Using the components Selection mode Setting mode FREQ RESET SET Loading the factory-preset default settings LOCK RST.OK SET SET LOC.OFF Current setting LOC.ON Current setting STORED Displaying the version number EXIT Exiting the operating menu CHAN 50 Standard display appears Confirmation prompt Activating/ deactivating the lock mode SERVIC CH 01 DONE SET SET ESC SET V 1.001 Current version number CH 01 Standard display appears LOC.ON Activating the lock mode LOC.
Using the components Overview of the radio microphone’s operating menu Use the ON/OFF button to cancel your entry in all areas of the operating menu. Selection mode Setting mode EXIT 3 sec. CH 01 SET CHAN SET CH 01 Current channel Selecting the channel STORED SENSIT SET -36. dB Current sensitivity setting Adjusting the sensitivity of the microphone input STORED FREQ Displaying the transmission frequency SET 863.124 CH 04 / : 01...06 Stores settings SET -06. dB / : 0...
Using the components Selection mode Setting mode FREQ RESET SET Loading the factory-preset default settings LOCK RST.OK SET SET LOC.OFF Current setting LOC.ON Current setting STORED Displaying the version number EXIT Exiting the operating menu CHAN 52 Standard display appears Confirmation prompt Activating/ deactivating the lock mode SERVIC CH 01 DONE SET SET ESC SET V 1.001 Current version number CH 01 Standard display appears LOC.ON Activating the lock mode LOC.
Care and maintenance Care and maintenance CAUTION! Liquids can damage the electronics of the devices! Liquids entering the housing of the devices can cause a short-circuit and damage the electronics. Keep all liquids away from the devices. Before cleaning, make sure that all devices are switched off and unplugged from the power supply. Use only a soft and dry cloth to clean the devices. Cleaning the earbuds of the HDE 2020 D Carefully pull the earbuds off the receiver. Clean the earbuds e. g.
If a problem occurs... If a problem occurs... In the following table, the term “transmitter” refers to both “bodypack transmitter” and “radio microphone”.
Specifications Specifications SK 2020 D bodypack transmitter (Cat. No. 500548) SK 2020 D-US bodypack transmitter (Cat. No. 500549) Modulation Frequency range Frequency range (US) Channels RF output power RF output power (US) AF frequency response Max. input voltage at mic/line input Operating time Power supply Ambient temperature Dimensions Weight (incl. BA 2015 accupack) 2 FSK (46K0F1D) 863–865 MHz 926–928 MHz 6 10 mW max.
Specifications HDE 2020 D stethoset receiver (Cat. No. 500543) HDE 2020 D-US stethoset receiver (Cat. No. 500544) EK 2020 D receiver (Cat. No. 502035) EK 2020 D-US receiver (Cat. No. 502036) Modulation Frequency range Frequency range (US) Channels AF frequency response Headphone output power Min. headphone impedance THD at 1 kHz Operating time Power supply Ambient temperature Dimensions approx. Weight HDE 2020 D EK 2020 D 2 FSK 863–865 MHz 926–928 MHz 6 100–7,000 Hz – 32 : < 1% typ.
Specifications The Tourguide System 2020 D complies with the following European standards: Radio: EMC: Safety: ETSI EN 301357-1/-2, class 1 ETSI EN 301489-1/-9, EN 55103-1/-2 EN 60065 0682 Devices that operate in the 863–865 MHz frequency range can be used license-free in the following countries: A, B, BG, CH, CY, CZ, D, DK, E, EST, F, FIN, FL, GB, GR, H, HR, I, IRL, IS, L, LT, LV, M, N, NL, P, PL, S, SK, SLO, TR.
Accessories Accessories Product name Product description Cat. No.
Manufacturer declarations Manufacturer declarations Warranty The original Sennheiser product you have purchased is covered by a warranty of 24 months. The warranty period begins on the date of purchase of brand new, unused products by the first end user. Please retain your sales receipt (or your warranty certificate) as proof of purchase. Unless you submit proof of purchase, which will be verified by your local Sennheiser service partner, you will be obliged to pay for any repairs that are carried out.
Manufacturer declarations Consumers may be entitled to statutory rights in their own countries which are not restricted by these warranty terms and conditions, as the warranty is governed by the laws of the country in which the Sennheiser product was purchased by the consumer. The provisions of the UN Convention on the International Sale of Goods do not apply to this service.
Manufacturer declarations CE Declaration of Conformity 0682 This equipment is in compliance with the essential requirements and other relevant provisions of the Directives 2004/108/EC, 2006/95/EC and 1999/05/EC. The declaration is available on the Internet at www.sennheiser.com. Before putting the equipment into operation, please observe the respective country-specific regulations! Batteries or rechargeable batteries The supplied batteries or rechargeable batteries can be recycled.
Index Index Bodypack transmitter 10 Activating/deactivating the lock mode 45 Changing the sensitivity of the line input 41 Changing the sensitivity of the microphone input 42 Charging the rechargeable battery 32 Connecting a microphone 27 Connecting external audio sources 28 Displaying the transmission frequency 44 Displaying the version number 47 Inserting/changing the batteries/accupack 27 Loading the factory-preset default settings 45 Setting the channel 35 Switching off 29 Switching on 29 Switching the
Index Radio microphone 11 Activating/deactivating the lock mode 45 Adjusting the input sensitivity 43 Displaying the transmission frequency 44 Displaying the version number 47 Inserting/changing the batteries/accupack 26 Loading the factory-preset default settings 45 Setting the channel 35 Switching off 29 Switching on 29 Receiver 12 Adjusting the volume 31 Battery status display 20 Channel display 20 Charge status LED 19 Charging the rechargeable battery 33, 34 Copying channels to other receivers (copy fu
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