English 20S EVO Motorcycle Bluetooth® Communication System www.sena.
0S EVO WARNING To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product for the first time. Go to sena.com/support/documents to access these documents if they are missing or unreadable. Keep both Guides for future reference. © 1998-2017 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
20S EVO Safety Precautions............................................................................................................5 1 INTRODUCTION........................................................................................................8 2 PACKAGE CONTENTS.............................................................................................9 2.1 Headset Main Unit...................................................................................................................
20S EVO 16 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT......................................................................................................... 41 17 GROUP INTERCOM............................................................................................... 42 18 UNIVERSAL INTERCOM........................................................................................ 42 18.1 18.2 18.3 18.4 Universal Intercom Pairing...........................................................
20S EVO Please ensure that the product is properly used by observing the safety precautions below to prevent any risk of serious injury, death and/or damage to property. Hazard alert signal words The following safety symbols and signal words are used in this manual. WARNING Indicates a potential hazardous situations that, if not avoided, could result in death or serious injury. CAUTION Indicates a potential hazardous situation that, if not avoided, could result in minor or moderate injury.
20S EVO • Before riding, fasten the product from the helmet, and double-check that it is properly fastened. Separation of the product while riding will cause damage to the product and may result in an accident. • Do not use the product in an explosive atmosphere. If you are in such a location, turn off the power and heed any regulations, instructions, and signs in the area.
20S EVO Product Storage and Management Your product has a built-in battery. Be careful to heed all safety information in this guide. Failure to carefully observe the safety precautions can cause battery heat generation, bursting, fire and serious personal injury. Take the following precautions to avoid personal injury or damage to your product while storing and maintaining the product. WARNING • Do not use the product in direct sunlight for a long period of time.
20S EVO • Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as this may damage the product. • Do not paint the product. Paint may obstruct moving parts or interfere with the normal operation of the product. • Do not drop or otherwise shock the product. It may damage the product or its internal electronic circuits. • Do not disassemble, repair or modify the product as this may damage the product and invalidate the product warranty.
20S EVO Smartphone App for iPhone and Android Universal Intercom™ Advanced Noise Control™ Intuitive voice prompts and voice commands HD quality crystal clear and natural sound Bluetooth Audio Recording™ Versatile functions using motion sensor technology All-in-one helmet clamp kit Built-in FM radio tuner with a station scan and save function Bluetooth pairing for dual mobile phones Bluetooth handsfree for Bluetooth mobile phones Bluetooth stereo headset for Bluetooth audio devices such as MP3 players • Blue
20S EVO 2.
20S EVO • Rubber Pads • Wired Microphone • Foam Speaker Covers English • Wired Boom Microphone • Hook and Loop Fasteners for Speakers • USB Power & Data Cable • Hook and Loop Fastener for Boom Microphone • Cigarette Charger • Hook and Loop Fastener for Wired Microphone • 2.5 to 3.
20S EVO 3 INSTALLING THE 20S EVO ON YOUR HELMET 2. Depending on the size and shape of your helmet, you may need to change the thickness of the rubber pad between the clamp plates. You can find two extra rubber pads in the box. To increase the overall thickness, attach the thinner one to the original rubber pad or replace the original rubber pad with the thicker one. 3.1 Helmet Installation To securely install the 20S EVO on the helmet, please follow this procedure. 1.
20S EVO Note: English 4. Place the helmet speakers along with the hook and loop fasteners, centered to your ear, in the ear pockets of the helmet. If the helmet has deep ear pockets, you can use the speaker pads to place the speakers closer to your ears. To enhance the audio quality, you can make use of the foam speaker covers. Cover each speaker with the foam and attach the hook fastener at the back of the speaker. Then place the speakers in the helmet as described above.
20S EVO 6. To remove the main unit from the clamp unit, press the Quick Release Button to slide it off the clamp unit. 7. Peel off the cover of the adhesive tape of the adapter and attach the unit on the proper surface of your helmet. 3.2 Glued Surface Mounting Adapter If you have any problem equipping the clamp unit on the helmet for any reason, you may use the glued surface mounting adapter to attach the clamp unit on the external surface of the helmet. 1. Remove the speaker unit from the speaker port.
20S EVO English 3. Two extra microphones are provided, a wired boom microphone and a wired microphone. Connect the one you need according to your helmet type. 4. Lock the microphone to the clamp by turning the lock clockwise. 5. Reattach the back plate to cover the microphone and the speaker port. 6. Follow steps in section 3.1, “Helmet Installation” to complete the clamp installation. 3.3.
20S EVO 3.4 Earbuds If you want to wear your own earbuds, connect the earbuds to the earbud port on the left side of the clamp. You can connect your earbuds to the clamp while having the speakers connected to the clamp. The sound of the earbuds will be active while the sound of the outer speakers becomes inactive. 4 GETTING STARTED 4.1 Charging WARNING When charging the battery, use only the approved charger provided by the manufacturer.
20S EVO Please make sure to take off your 20S EVO-installed helmet while charging. The headset automatically turns off during charging. 4.2 Low Battery Warning When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear three, mid-toned beeps and a voice prompt saying “Low Battery”. 4.3 Checking the Battery Level You can check the battery level in two different ways when the headset is powering on. 4.3.
20S EVO 4.5 Volume Adjustment 4.6 Software You can easily adjust the volume by rotating the Jog Dial. You will hear a beep when the volume reaches maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you turn off and on the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music.
20S EVO Before using the 20S EVO Bluetooth headset with any Bluetooth devices for the first time, you will need to pair them together. It can be paired with Bluetooth mobile phones, Bluetooth stereo devices such as MP3 players, or motorcycle specific Bluetooth GPS navigation, and with other Sena Bluetooth headsets. This pairing operation is only required once for each Bluetooth device. The headset remains paired with the devices and automatically reconnects to them when they are within range.
S EVO 5.1.2 NFC Mobile Phone Pairing You can quickly pair your mobile phone using NFC (Near Field Communication) technology with your NFC-enabled mobile phone. 1. Make sure that your mobile phone has the NFC function turned on and that the phone screen is active. 2. Turn on the 20S EVO and remove the main unit from the clamp unit. 3. Place your mobile phone over the back side of the 20S EVO so that the NFC detection area of each device touches each other. 4.
20S EVO 5.4 Bluetooth GPS Navigation Pairing 1. If the Bluetooth stereo device is integrated with the mobile phone such as smartphones, you don’t need to pair the 20S EVO with it separately. When the 20S EVO is paired with the mobile phone, it is also paired as a stereo music device. 2. If you have a stand alone Bluetooth stereo device, follow the pairing procedure separately. The procedure is the same as the procedure in section 5.1, “Mobile Phone Pairing”. 5.4.1 GPS Pairing 1.
20S EVO The pairing diagram for GPS pairing is shown in the figure below. Smart Phone HFP Mobile Phone + Pairing A2DP 5.4.2 GPS Pairing as Mobile Phone If a GPS is not only used for turn-by-turn voice instructions but also is your preferred Bluetooth stereo music source, you can pair the GPS to the 20S EVO by following the simple procedures in “5.1 Mobile Phone Pairing”.
20S EVO You have to use a motorcycle specific GPS which transmits turn-by-turn voice instruction to the headset by Bluetooth. Most automotive GPS systems don’t have this feature. 5.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses HFP as do most motorcycle specific GPS navigation systems.
20S EVO 6 PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE Wired Connection HFP Mobile Phone + Pairing A2DP HFP 20S EVO If you have a MP3 stereo music phone such as a smartphone, sometimes you may need to selectively use the 20S EVO for A2DP stereo music only or for mobile phone handsfree only. These instructions are for advanced users who want to pair the 20S EVO to their smartphones only with one selective profile: A2DP stereo for music or HFP for phone calls.
20S EVO 6.2 HFP for Phone Call Only 1. Turn on the headset and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps. 2. Within 2 seconds, tap the Phone Button again, then the LED turns to blue flashing and the beeps turn to multiple mid-tone beeps. You will hear a voice prompt saying “Phone selective pairing”. 3. Search for Bluetooth devices on your smartphone. Select the 20S EVO in the list of devices detected on your phone. 4.
20S EVO –– For some older mobile phones which do not automatically transfer calls to the headset, press the Phone Button after entering phone numbers on the mobile phone keypad. –– Tap the Phone Button in stand-by mode to activate the voice dialer of your mobile phone. For this, the voice dialing feature must be available on the mobile phone. Refer to your mobile phone manual for further instruction. Note: 1.
20S EVO Note: 1. Make sure that you connect the mobile phone and the headset in order to use the speed dial function. 2. Speed dial needs to be setup through the headset (refer to section 21.1, “Assigning Speed Dial”), Sena Smartphone App, or Device Manager first.
20S EVO 8 STEREO MUSIC You can listen to stereo music in two ways: with the enclosed stereo audio cable or by Bluetooth wireless stereo. 8.1 By Stereo Audio Cable Plug your stereo MP3 player directly to the 20S EVO by using the enclosed 2.5mm to 3.5mm stereo audio cable. To adjust the volume, rotate the Jog Dial on the headset. You may adjust the volume on the MP3 player also. MP3 Port 28 8.
20S EVO 3. To track forward or track back, rotate while pressing the Jog Dial clockwise or counter clockwise. 8.3 Music Sharing You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation. 1. Enter into a two-way intercom and press and hold the Jog Dial for one second to play music. 2. Press and hold the Jog Dial until you hear triple beeps and you will hear a voice prompt saying “Music sharing on”. 3.
20S EVO 9 GPS NAVIGATION 10 SENA SR10, TWO-WAY RADIO ADAPTER If you pair a Bluetooth GPS to the 20S EVO as described in section 5.4, “Bluetooth GPS Navigation Pairing”, you can hear the voice instruction of the GPS while having an intercom conversation. The GPS voice instruction does not interrupt intercom conversations.
20S EVO 11.1 FM Radio On / Off Smart Phone HFP + Mobile Phone Pairing A2DP Two-way Radio Wired Connection Audio from Two-way Radio 20S EVO English 11 FM RADIO Wired Connection Second Mobile Phone Pairing Intercom Intercom Pairing Sena SR10 Wired Connection Intercom Friend Radar Detector Intercom and Two-way Radio GPS To turn on the FM radio, press and hold the Phone Button for 2 seconds until you hear a mid-tone double beep sound. You will then hear a voice prompt saying “FM on”.
20S EVO 3. To save the current station, press and hold the Jog Dial for 2 seconds until you hear a voice prompt saying “Preset (#)”. 4. Rotate the Jog Dial clockwise or counter clockwise, in order to select which preset number you want for that specific station. You can save up to 10 preset stations. (You may cancel the preset operation by waiting approximately 10 seconds. You will then hear “Save preset cancelled”. You can also rotate the Jog Dial clockwise or counter clockwise until you hear “Cancel”.
20S EVO 11.6 Region Selection Region Frequency range Step Worldwide 76.0 ~ 108.0 MHz ± 100 kHz Americas 87.5 ~ 107.9 MHz ± 200 kHz Asia 87.5 ~ 108.0 MHz ± 100 kHz Australia 87.5 ~ 107.9 MHz ± 200 kHz Europe 87.5 ~ 108.0 MHz ± 100 kHz Japan 76.0 ~ 95.0 MHz ± 100 kHz 12 AMBIENT MODE English You can select proper FM frequency region from the Device Manager. With the region setting, you may optimize seek function to avoid unnecessary frequency range (Factory default: Americas).
20S EVO 13 VOICE COMMAND The voice command of the 20S EVO allows you to operate certain operations by simply using your voice. You can control the 20S EVO completely handsfree using the voice recognition. The voice command function works only with English commands. Mode Status Standby / Music / FM Radio / Voice Command Procedure: 1. There are three ways to enter the voice command mode. The simplest way is to tap once on the Ambient Mode Button.
20S EVO Music / FM Radio Function Voice Command Next track (music) / next preset (FM radio) “Next” Previous track (music) / previous preset (FM radio) “Previous” Stop music / FM Radio “Stop” Note: 1. Voice command performance may vary based on the environmental conditions including riding speed, helmet type and ambient noise. To improve the performance, minimize wind noise on the microphone by using the large microphone sponge and closing the visor. 2.
20S EVO 3. Simply tap the Jog Dial of any one of the two headsets A or B (It doesn’t matter that you choose A or B.) and wait until the LEDs of both headsets turn to blue and intercom connection is automatically established. The two 20S EVO headsets A and B are paired with each other for intercom conversation. If the pairing process is not completed within one minute, the 20S EVO will return to stand-by mode. 4. You can pair with up to nine other headsets.
20S EVO Note: 1. For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A. Headset C is the second intercom friend of headset A, and headset B is the third intercom friend of headset A. 2. Pairing by shaking works only between 20S EVO devices. 3. If you want to cancel pairing, double tap the Jog Dial during pairing mode. 14.
20S EVO 1st intercom friend 2nd intercom friend 3rd ~ 9th intercom friend Start intercom Single tap Double tap Triple tap → Rotate to select friend → Single tap End intercom Single tap Double tap Triple tap → Rotate to select friend → Single tap End any intercom 2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).
20S EVO (A) First Friend (B) Second Friend (C) 15.2.2 End Three-way Intercom When you are a member of an active three-way intercom, you can completely terminate the intercom or just disconnect an intercom connection with one of your active intercom friends. 1. Press the Jog Dial for 2 seconds until you hear double beeps to terminate a three-way intercom completely. It terminates both intercom connections with (B) and (C). 2.
20S EVO Rest of the connection of the chain will be preserved. Likewise, double tap will disconnect the intercom connection between you (A) and (C), while preserving rest of the connections. (A) First Friend (B) Please note that each participant’s intercom friends are the ones adjacent to each other. Note: To have multi-way intercom with more than four participants, you must enable Eight-way Intercom. Please refer to section 21.10 “Enabling/Disabling Eightway Intercom” for more details. 15.2.
20S EVO Result Press and hold for 1” Disconnect all participants Single tap Disconnect participants chained to (B) Double tap Disconnect participants chained to (C) Note: Multiple headsets are connected during multi-way intercom. With various signals interfering each other, the intercom distance of multi-way intercom is somewhat shorter than that of two-way intercom. 15.
20S EVO 17 GROUP INTERCOM Group Intercom allows you to instantly create a multi-way conference intercom of up to eight participants. You can create and start Group Intercom through your Smartphone App. 1. Start your Smartphone App and go to ‘Group Setting’ under ‘Group Intercom’. 2. Browse your friends, and select up to seven other people you want to group with. 3. Check your friends and press ‘Save to My 20S EVO’ on the screen. 4.
20S EVO 18.2 Two-way Universal Intercom You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection method as you would between other Sena headsets. You may single tap the Jog Dial to begin an intercom conversation with the first intercom friend, double tap with the second intercom friend, and triple tap with the third intercom friend.
20S EVO 18.3 Three-way Universal Intercom rin Pa i g (B) (C) 2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A). 44 (C) 4. Now you (A), non-Sena Bluetooth headset (B), and the other 20S EVO (C) are having a three-way intercom. (A) (B) (C) 5.
20S EVO 18.4 Four-way Universal Intercom You may have a couple of other four-way Universal Intercom configurations, 1) your headset (A), a non-Sena Bluetooth headset (B), another 20S EVO (C), and a non-Sena Bluetooth headset (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two other 20S EVO headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call. (A) (C) (D) (B) 2.
20S EVO 3. The non-Sena Bluetooth headset (D) may join the three-way intercom by making an intercom call to the 20S EVO (C). (A) 18.4.2 Four-way Universal Intercom Case 2 Three 20S EVO headsets (A, C and D) and one non-Sena Bluetooth headset (B). The procedure is the same as case 1 described in section 18.4.1. (C) (A) (D) (B) 4. Now two 20S EVO headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom.
20S EVO You can remotely control the 20S EVO via Bluetooth using the Remote Control (sold separately). This eliminates the need to take off your hand for button operations. Your 20S EVO and the Remote Control must be paired together before use. 1. Turn on the 20S EVO and the Remote Control. 2. Press the Jog Dial for 12 seconds to enter the configuration menu. Rotate the Jog Dial until you hear a voice prompt saying, “Remote control pairing”.
20S EVO 21 20S EVO CONFIGURATION SETTING You can set the configuration of the 20S EVO by the voice menu instruction as below. 1. To enter into voice configuration menu, press and hold the Jog Dial for 12 seconds until the LED shows solid blue and you hear high tone double beeps. You will also hear a voice prompt saying “Configuration menu”. 2. Rotate the Jog Dial clockwise or counter-clockwise to navigate between the menus. You will hear voice prompts for each menu item as below. 3.
20S EVO 21.1 Assigning Speed Dial Speed dial Audio Multitasking Voice Prompt “Speed dial” Intercom-audio overlay sensitivity Factory Default N/A Navigation app support Execute Tap the Phone Button Remote control pairing Delete all pairings Audio boost Noise control Smart volume control Motion sensor sensitivity Sidetone VOX phone FM station guide Voice prompt HD intercom Eight-way intercom English Exit configuration Universal intercom pairing 1.
20S EVO 21.3 Setting Intercom-audio Overlay Sensitivity Note: 1. After assigning a phone number to one of three speed dials, you can continually assign another phone number to the rest of two speed dials. 2. You can also assign phone numbers for speed dialing by using the Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at www.sena.com for more information. 21.
20S EVO 21.4 Enabling/Disabling Navigation App Support 21.6 Setting Smart Volume Control “Navigation app support” Voice Prompt Disable Factory Default Disable Enable Tap the Phone Button Level Adjustment Disable Tap the Jog Dial Rotate the Jog Dial (Low/Medium/High/Disable) Apply Tap the Jog Dial When Audio Multitasking is enabled, your smartphone’s GPS application reduces in volume whenever there is an ongoing intercom conversation.
20S EVO 21.7 Setting Motion Sensor Sensitivity 21.8 Enabling/Disabling Voice Activated Phone Answering Voice Prompt “Motion sensor sensitivity” Voice Prompt Factory Default Low Factory Default Enable Level Adjustment Rotate the Jog Dial (High/Low/Disable) Enable Tap the Phone Button Apply Tap the Phone Button Disable Tap the Jog Dial Motion Sensor Sensitivity determines the sensitivity when you double tap on the surface of the 20S EVO to enter voice command mode.
20S EVO 21.9 Enabling/Disabling HD Intercom 21.10 Enabling/Disabling Eight-way Intercom “HD intercom” Voice Prompt “Eight-way intercom” Enable Factory Default Disable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial HD Intercom enhances the two-way intercom audio from normal quality to HD quality. HD Intercom will become temporarily disabled when you enter into a multi-way intercom.
20S EVO 21.11 Enabling/Disabling Voice Prompts 21.12 Enabling/Disabling FM Station Guide Voice Prompt “Voice prompt” Voice Prompt “FM station guide” Factory Default Enable Factory Default Enable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial You can disable voice prompts, but the following voice prompts are always on.
20S EVO 21.14 Enabling/Disabling Advanced Noise Control™ 21.15 Delete All Bluetooth Pairing Information “Noise control” Voice Prompt Enable Factory Default N/A Enable Tap the Phone Button Execute Tap the Phone Button Disable Tap the Jog Dial When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.
20S EVO 21.17 Universal Intercom Pairing Tap Phone Button Tap Jog Dial Voice Prompt “Universal intercom pairing” Speed Dial Execute N/A Factory Default N/A Audio Multitasking Enable Disable Execute Tap the Phone Button Intercom-audio Overlay Sensitivity Execute N/A Navigation App Support Enable Disable Disable To enter into Universal Intercom Pairing mode, rotate the Jog Dial until you hear a voice prompt, “Universal intercom pairing”.
20S EVO 1. To restore the 20S EVO to factory default settings, press and hold the Phone Button for 12 seconds until the LED shows solid red and you hear double beeps. You will hear a voice prompt saying “Factory reset”. 2. Within 5 seconds, press the Jog Dial to confirm reset. The headset will be restored to factory setting and switched off automatically. You will hear a voice prompt saying “Headset reset, good-bye”. 3.
20S EVO 24 FIRMWARE UPGRADE The 20S EVO supports firmware upgrade function. Please visit Sena Bluetooth web site at www.sena.com to check the latest software downloads.
20S EVO Function Mobile phone pairing Second mobile phone pairing LED Beep Press the Phone Button for 5 seconds - Blue & red alternatively flashing High tone multiple beeps Press the Jog Dial for 6 seconds - Red flashing Multiple beeps - Type Red flashing Multiple beeps Tap the Phone Button within 2 seconds Tap the Phone Button again within 2 seconds Mobile Phone Press the Phone Button for 2 seconds - Answer & end phone call Tap the Phone Button - - - Voice dial Tap the Phone Button
20S EVO Type FM radio Function LED Beep FM radio on Press the Phone Button for 2 seconds “FM radio” - Mid-tone double beeps FM radio off Press the Phone Button for 2 seconds “FM radio”/ “Stop” - Mid-tone double beeps Select preset Tap the Phone Button “Next”/ “Previous” - Mid-tone single beep Seek stations Rotate the Jog Dial while pressing - - High tone triple beeps Scan up FM band Double tap the Phone Button - - - Stop scanning Double tap the Phone Button - - High tone do
20S EVO FCC Caution Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. CE Declaration of Conformity This product is CE marked according to the provisions of the R&TTE Directive (1999/5/EC). Hereby, Sena declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult www. sena.com.
20S EVO WEEE (Waste Electrical and Electronic Equipment) The crossed-out wheel bin symbol on the product, literature, or packaging reminds you that all electrical and electronic products, batteries, and accumulators must be taken to separate collection at the end of their working life. This requirement applies to the European Union and other locations where separate collection systems are available.
20S EVO Notice and Waiver By buying and using this product, you relinquish considerable legal rights including any claim for compensation for damages. Therefore, be certain to read and understand the following terms and conditions before using the product. Use of this product will constitute consent to this agreement, and forfeiture of rights to all claims. If you do not consent to all the terms and conditions of this agreement, return the product for a refund. 1.
20S EVO Warranty Exclusions Reasons for Limited Liabilities If you do not return the product after purchasing it, you relinquish all rights to liabilities, loss, claims, and claims for reimbursement of expenses (including attorney’s fees). Therefore, Sena will not be liable for physical injury, death, or any loss or damage of transportation means, possessions, or assets which belong to you or third parties that may have occurred while you use the product.
20S EVO Warranty Service To obtain product warranty service, send the defective product, at your expense, to the manufacturer or the seller along with proof of purchase (a receipt that shows the purchase date, a product registration certificate of the Website, and other relevant information). Take necessary measures to protect the product. In order to get a refund or replacement, you must include the whole package as it was purchased.
1.0.0 www.sena.com User’s Guide for Firmware v1.
