Application Guide

Why there is no video output?
 Please make sure your USB-C source devices support video output.
 Please check the connection is good.
 Please use standard HDMl cable.
Why there is no audio output from HDMI port?
 Please make sure that there is audio output function on the monitor.
 Please set the external monitor as default audio output device.
Sometimes WiFi stopped work while hard disk connected to hub, How to do?
 2.4G network is easily disturbed, You can switch to 5G network or you can adjust the placement of the hard
disk, move to suitable place, Win10 system.
If one of display does not display, How to do?
 Right click desktop > Graphics Settings > Select One or More Active Displays.
If USB driver cannot be identified, How to do?
 Restart the computer and reconnect the product.
If speed is too slow when connect hard disk, How to do?
 plug and pull out for more times.
 Restart the computer and reconnect the hard disk.
If display stopped after connect high current hard disk, How to do?
 Must be charged,Please supply power by power adapter.
When the computer is charged, the surface temperature of the product is high, it is normal?

It is normal, but it is also in the range of the normal working temperature (0-70 ℃ ), After fully charged, the
product will go back lower temperature.