USER'S GUIDE Thermal Printer DPU-414 Read this manual carefully before using the printer. Keep this manual in a place where it can be accessed quickly. Seiko Instruments Inc.
DPU-414 THERMAL PRINTER USER'S GUIDE U00120592100 June 2010 U00120592101 October 2011 U00120592102 February 2012 U00120592103 March 2012 U00120592104 June 2012 U00120592105 January 2013 Copyright 2010-2013 by Seiko Instruments Inc. All rights reserved. Seiko Instruments Inc. (SII) has prepared this manual for use by SII personnel, licensees, and customers. The information contained herein is the property of SII and shall not be reproduced in whole or in part without the prior written approval of SII.
Applicable EC Directive and Standards Product: Thermal Printer DPU-414-40B-E, DPU-414-41B-E Directive: Title 2004/108/EC EC Electromagnetic Compatibility Directive 2009/125/EC Directive on Eco-Design of Energy-related Products 2011/65/EU Restriction of the use of certain hazardous substances (RoHS) Directive Standards EN 55022 Class B EN 61000-3-2 EN 61000-3-3 EN 55024 EN 50581 Product: AC adapter PW-C0725-W1-E Product: AC adapter PW-C0725-W1-B Directive: Title 2004/108/EC EC Electromagnetic Compatibility
Federal Communications Commission (FCC) compliance statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
INTRODUCTION Thank you for purchasing the DPU-414 thermal printer. This USER'S GUIDE explains how to handle DPU-414 thermal printer (hereinafter referred to as printer), specified AC adapter, specified battery pack and specified AC cable (hereinafter, omit "specified"). This USER'S GUIDE applies to the following product. ・DPU-414-40B-E Read through the Safety Precautions on Page 2 to 6 carefully before using the printer. This manual consists of the following sections. INTRODUCTION ..........................
SAFETY PRECAUTIONS The following symbols are used in this manual in order to make use of the printer properly and prevent the printer from being damaged. Follow the instructions marked with the symbol. WARNING Severe Personal Injury or Death Failure to follow the guidelines marked with this symbol could result in severe personal injury or death. CAUTION Minor Personal Injury or Product and/or Peripheral Damage.
Precautions in the Printer WARNING DO NOT use the printer, the AC adapter and the AC cable in countries where these items do not comply with the regulations. Doing so, we do not assure the safety of these products and you will be responsible for violation of regulations. POWER OFF the printer, unplug the power cable from the power outlet, and remove the battery pack in any of the following cases: The printer does not recover from an error.
DO NOT put the printer into water in a place where it could get wet. Doing so may cause fire, a failure or other accidents. DO NOT touch the printer by wet hand. If not, it might cause electric shock. POWER OFF the printer before removing/inserting the battery pack. If not, it might cause electric shock. UNPLUG the AC plug from the outlet when there is the AC cable of the AC adapter damaged. Doing so may cause fire, a failure or electric shock. Please contact your vender to repair the products.
CAUTION If the printer is not used for a long time, unplug the AC plug from the outlet and remove the battery pack from the printer. If not, it might cause fire or electric shock. When cleaning the printer, unplug the AC plug from the outlet and remove the battery pack from the printer. If not, it might cause fire or electric shock. Keep the printer out of the reach of children. If not, it might cause injury. DO NOT subject the printer to the following places as it may lead to fire, a failure or injury.
Be sure to hold the battery cover to the printer when the battery pack is inserted in the printer. Fall of the battery pack due to the battery cover slid off may cause injury or any damages. DO NOT make your hair, etc. which are easily entangled in the printer approach to the printer during the operation Doing so may cause injury.
Precautions in the Battery pack (Option) WARNING If you find any of the following abnormalities in the battery pack, remove the battery pack from the printer and keep away from fire. When the battery pack gave out a nasty smell, reached an extraordinarily high temperature or showed any unusual sign. When the battery pack case was broken. When leakage was found. Doing so may cause liquid leakage, explosion, overheating or fire leading to fire or injury.
DO NOT apply strong impact to the battery pack with a hammer or a nail, and DO NOT crush it. Doing so may cause liquid leakage, explosion, overheating or fire leading to fire or injury. DO NOT put the battery pack into water. Always keep it away from rain and water. Doing so may cause liquid leakage, explosion, overheating or fire leading to fire or injury. DO NOT touch the battery pack by wet hand. Doing so may cause electric shock or a failure.
OPERATING PRECAUTIONS Please follow the precautions below to enjoy and maintain the full performance of the printer. Using the printer Be careful not to drop or bump the printer. DO NOT place the printer in any place where it will be subjected to direct sunlight or the corrosive gas will generate.
Always use the specified thermal paper TP-411L. Installation Install the printer in a flat, stable place.
NOTATIONS USED IN THIS MANUAL The following two types of notations are used throughout this manual to denote items of caution and items to remember: NOTE This box contains items that when not followed may lead to a malfunction or to a deterioration of performance. HINT This box contains helpful hints to remember when using the printer.
1 PREPARATION 1.1 Unpacking Once you have opened the carton, make sure it contains the printer and all accessories. The standard configuration contains the following items: Thermal paper USER'S GUIDE/ SAFETY PRECAUTIONS (CD-ROM) SAFETY PRECAUTIONS Printer The option configuration contains the following items: Specified AC Adapter PW-C0725-W1-x*1 Specified Battery pack BP-4005-E *1: Applicable product models differ in respective countries. See "List of Compliance with Regulation" for proper use.
1.
1.3 Operation Panel OFFLINE LED ONLINE button FEED button Power Switch ONLINE LED Power LED 1 Power Switch Slide the Power Switch to turn the power on (ONLINE) or off. 2 FEED button Feeds the thermal paper when pressed in OFFLINE mode. (See the Hint on the next page). 3 ONLINE button Press to toggle between OFFLINE and ONLINE. 4 Power LED Indicates the power is on. Blinks once every second to indicate the battery is being charged. Blinks once every 1/2 second to indicate the battery is low.
NOTE DO NOT press and hold the ONLINE button and FEED button for 30 seconds or more, because it will cause the Software DIP switches to reset and you will not be able to use the printer. Be sure the thermal head is in the home position (at the far left) before turning off the Power Switch. If left away from the home position for a long period, the print quality might deteriorate. HINT • • ONLINE: OFFLINE: Set the printer ONLINE to print from the computer.
2 OPERATION 2.1 Connecting AC Adapter 1. Turn off the power. 2. Plug the DC plug on the AC adapter into the power supply jack on the printer. 3. Plug the AC adapter into an outlet. 4. Turn on the power. AC adapter DC plug NOTE Always use an SII specified adapter. DO NOT touch the pins of the DC plug. To remove the AC adapter, turn off the Power Switch first, then unplug the AC adapter and the DC plug.
2.2 Loading the Thermal Paper Opening and Closing the Paper Cover 1. Lightly push up on the front of the paper cover with your thumb and rotate it toward the back of the printer. 2. Close the paper cover and push down on it to lock it into place.
Loading the Thermal Paper 1. Turn on the power. 2. Cut the tip of the thermal paper straight across. New paper can be inserted as is. (See figure on right) Paper Insert direction 3. Open the paper cover. 4. Push the tip of the thermal paper into the inlet at the bottom of the paper holder, until the auto-loader catches it and feeds about 10cm of it through the paper cutter. NOTE Load the thermal paper in an area protected from direct sunlight.
2.3 Setting the Software DIP Switches (SWDIP switch) The startup settings and input method can be set by the Software DIP switches (SWDIP switch). Refer to section 2.4, SWDIP Switch Settings, for details on the different settings. 1. Slide the Power Switch to OFF. 2. Slide the Power Switch to ON while pressing the ONLINE button. Release the ONLINE button after a list of the current settings starts printing out. 3.
complete!!" is printed out and the printer returns to ONLINE mode. 6. As soon as switch number 8 of SWDIP switch 3 is set, the printer writes the settings to memory regardless of which button (ONLINE or FEED) is pushed. CAUTION NEVER turn the printer off while it writing the new settings to memory. Always wait until "Dip SW setting complete!!" is printed, then turn the power off.
2.4 SWDIP Switch Settings (1) SWDIP switch 1 indicates factory default setting. Switch No. Function ON OFF 1 Input Method Parallel Serial 2 Printing speed High Low 3 Auto loading ON OFF CR function Carriage return and line feed Carriage return Enable Disable 4 5 6 to 8 SWDIP switch Setting Command Print density See the table below Switch No.
(2) SWDIP switch 2 Switch No. Function 1 Print mode 2 User-defined characters back-up 3 Chatacter type 4 Zero font 5 to 8 ON OFF Normal printing (40 columns) Condensed printing (80 columns) ON OFF Ordinary characters Special characters 0 0 International character set See the table below Switch No.
(3) SWDIP switch 3 Switch No. Function 1 Data bit length 2 Parity permission 3 Parity condition 4 Flow control 5 to 8 ON OFF 8 bits 7 bits Without With Odd Even H/W BUSY XON/XOFF Baud rate Switch No.
2.5 Connecting the Printer Connection 1. Turn off the printer and computer. 2. Connect the printer to the computer with an interface cable. Parallel: Secure with veil lock. Serial: Secure with screws. 3. Set the printer SWDIP switches to match the input method. 4. Turn on the printer and the computer. NOTE Select the correct interface cable for the type of input (parallel or serial).
Parallel Serial - 25 -
2.6 Test Print In a test print, characters 20H to FEH are printed in condensed, ordinary and double-width modes according to the international, special character and zero font settings of the SWDIP switches. This is followed by a small checkered pattern and solid black pattern printed dot by dot, after which the current settings are printed. To execute a test print follow this procedure: 1. Turn off the power. 2. Make sure the thermal paper is inserted correctly. 3.
2.7 HEX Dump Print Data input from the computer is printed in hexadecimal codes and in characters to allow you to check if data has been input correctly from the computer. 1. Turn off the power. 2. Turn the power on while pressing the FEED button. 3. Push the ONLINE button when the OFFLINE LED lights (this can be done even if the test print has started). The printer enters HEX dump mode indicated by the printing of "[HEX DUMP MODE]". 4. Start inputting data.
2.8 Printing 1. Turn on the power to the printer and the computer. 2. Check that the ONLINE LED lights. When the thermal paper is not set, the OFFLINE LED blinks. When the thermal paper is loaded, the OFFLINE LED lights. Press the ONLINE button so put the printer ONLINE. 3. Send a print command from the computer to the printer. Example: Printing ABC in parallel input using BASIC 1. Set SWDIP switch 1-1 to ON. 2. Input LPRINT "ABC" on the computer, then press the return key. The printer should print ABC.
2.10 Handling the Battery Pack A fully charged battery pack can print about 3000 lines (40 columns of the number "8"). The battery discharges when it is not used for a long time, therefore, immediately recharge the battery after purchase or after long periods of storage. NOTE Always use an SII specified battery pack. Inserting the Battery Pack 1. Turn the printer over and open the battery cover as shown in Figure 1. 2.
Removing the Battery Pack 1. Remove the battery cover as shown in Figure 1. 2. Pull out the battery pack, grab the connector with your thumb and index finger, and remove it by pulling up on it. 3. Close the battery cover. Figure 1 Figure 2 Charging the Battery pack 1. Connect the AC adapter to the printer. 2. Turn on the printer. The Power LED will blink once every second indicating the battery pack is charging. It takes about 10 hours to fully charge the battery pack.
When the Battery pack Gets Low During Printing When the Power LED starts blinking about once every 0.5 seconds and the printer goes OFFLINE, connect the AC adapter. The ONLINE LED will blink if there is data left in the memory buffer. In order to print the remaining data, connect the AC adapter as quickly as possible and push the ONLINE button. NOTE Battery pack efficiency will decrease if battery pack is recharged more than necessary.
3 PRINTER FUNCTION 3.1 Buffer Full Printing The DPU-414 has a line buffer to receive data in one-line units. If data with more columns than one line is received, printing will start, even if there is no print command. This is called "Buffer full printing". 3.
If an error occurs: A or B: 1. Turn off the Power Switch. 2. Remove the foreign material. 3. Turn on the Power Switch. C: Use the printer at 0C to 40C (32F to 104F). D: Connect the AC adapter and turn on the Power Switch to charge the battery pack. 3.4 Out-of-Paper Detection When the thermal paper runs out, the printer goes OFFLINE and the OFFLINE LED flashes. The printer cannot be set ONLINE while the OFFLINE LED is flashing.
4 CONTROL CODE The DPU-414 uses control codes to change forms and characters. The control codes are not printed. There are two types of function codes: basic function codes that can be used independently and extended function codes used with the ESC Sequence.
ESC sequence codes Code Function ESC+ "%" +n ESC+ "&" +s+n ESC+ ":" +s+SP+SP ESC+ "0" ESC+ "2" ESC+ "3" ESC+ ".
5 CHARACTER CODE TABLE - 36 - • Function codes are enclosed in thick lines. • Blank codes are ignored. • SP denotes space. Japanese Character Set The following table is the Japanese character set when 0 is set to normal 0.
Upper 4 bits Lower 4 bits - 37 • Function codes are enclosed in thick lines. • Blank codes are ignored. • SP denotes space. IBM Character Set The following table is the English character set when 0 is set to normal 0.
6 SPECIFICATIONS 6.1 General Specifications Printer specifications Printing method: Thermal serial dot Character mode Total number of dots: 9 320 dots / line Character matrix: 9 dot high 7 dot wide Space between characters: 1dot Columns: 40 column (normal), 80 column (condensed) Printing direction: Unidirectional or bidirectional logical seek Bit-image graphics mode Total number of dots: 8 320 dots / line Printing direction: Unidirectional logical seek Printing width: 89.6 mm Printing speed: Max. 52.
Specifications of Specified AC Adapter (Option) Item Specifications *1 Product No. PW-C0725-W1-x Input AC100 V to AC240 V 50 Hz to 60 Hz Output DC7.0 V 2.5 A *2 Dimensions W 77.5 mm D 51.8 mm H 39.2 mm Cable length : 1.5 m Mass Approx. 165 g Regulation *3 USA, Canada, Japan, EU, China, Republic of Korea, Taiwan, Australia *1: Product models differ in respective countries. See "List of Compliance with Regulation" for proper use. *2: Excluding convex part such as the plug.
List of Compliance with Regulation Please check the list below to see if the printer and its accessories can be operated in destination countries and comply with the regulations.
6.2 Interface Specifications Parallel (1) Specifications Data input: Handshake: 8 bits parallel (Centronics) STROBE , BUSY, and ACK (2) Connector signal description Pin no.
(3) Data Input Timing (Unit: s, typical) DATA 0 DATA 7 0.5 Min. 0.5 Min. STROBE 0.5 Min. 1.0 BUSY 4.8 5.3 ACK (4) Signal Conditions Standard Item Unit Min. Typ. Max. Input: Low Level Voltage 0.0 0.9 V Input: High Level Voltage 3.5 5.0 V Output: Low Level Voltage 0.5 V Output: High Level Voltage 3.
Serial (1) Specifications Data input: Data control: RS-232C H/W BUSY, XON/XOFF (2) Connector signal description Pin no. Signal I/O 1 2 3 4 5 6 7 8 9 N.C. TxD RxD GND N.C. RTS N.C.
(3) Error processing The following characters are printed when an error occurs. ? (3FH): Framing error ! (21H): Parity error * (2AH): Overrun error Turn the power off and check computer and DPU-414 SWDIP switch settings. NOTE Always power OFF the printer before the host computer. Powering OFF the computer before the printer may cause the printer to print several lines of "?" due to a FLAMING ERROR triggered by an unstable signal output from the computer at power OFF.
7 TROUBLESHOOTING Check the following points if the printer has malfunctioned or does not operate at all. If it has still problems, call SII representative or the branch office. If the power does not turn on (the Power LED is off) Checkpoint Action Reference page Is the Power Switch on? Turn on Power Switch. Is the AC adapter connected correctly? See Section 2.1. 16 Is the battery recharged? (When using a battery) See Section 2.10.
If the printer does not print or stops during printing Checkpoint Action Reference page Is the OFFLINE LED flashing? The thermal paper has run out. Load more paper. 18 Are the ONLINE and OFFLINE LEDs on? An error has occurred. See Section 3.3. 32 Is the OFFLINE LED on? Set printer ONLINE. 14 Is the ONLINE LED ON and the Power LED blinking? If you cannot set it ONLINE, the battery has discharged. Connect the AC adapter.
If the printer prints wrong characters Checkpoint Action Reference page Is interface cable connected correctly? See Section 2.5. 24 Are the SWDIP switches set correctly? Set the SWDIP switches according to the input method. In serial input, "!", "?", "*" is printed for the incorrect set at SWDIP switch 3. Set them according to the computer communications method. 19 Is the program correct? Check the program.
8 CARING FOR THE DPU-414 PRINTER If the outside of your printer gets dirty, wipe it with a soft, dry cloth. If it gets very dirty, wet a soft cloth with mild detergent diluted with water, squeeze it well, and clean the printer. NOTE DO NOT use thinner, benzine, or other volatile chemicals. DO NOT allow water to get inside the printer.
Seiko Instruments Inc. 1-8, Nakase, Mihama-ku, Chiba-shi, Chiba 261-8507, Japan Print System Division Telephone:+81-43-211-1106 Facsimile:+81-43-211-8037 Seiko Instruments USA Inc. Thermal Printer Div. 21221 S. Western Avenue, Suite 250, Torrance, CA 90501, USA Telephone:+1-310-517-7778 Facsimile:+1-310-517-7779 Seiko Instruments GmbH Siemensstrasse 9, D-63263 Neu-lsenburg, Germany Telephone:+49-6102-297-0 Facsimile:+49-6102-297-222 Seiko Instruments (H.K.) Ltd.