USER'S GUIDE Thermal Printer RP-F10 SERIES Read this USER'S GUIDE carefully before using the printer. Keep this USER'S GUIDE in a place where it can be accessed quickly.
RP-F10 SERIES THERMAL PRINTER USER'S GUIDE Rev.01 March 2019 Copyright 2019 by Seiko Instruments Inc. All rights reserved. The information contained herein is the property of SII and shall not be reproduced in whole or in part without prior written approval of SII.
Product: AC adapter PW-G2421-W1 Directive: Title 2014/30/EU EC Electromagnetic Compatibility Directive 2014/35/EU EC Low Voltage Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive Standards EN 55032 EN 61000-3-2 EN 61000-3-3 EN 55024 EN 62368-1 EN 50581 Federal Communications Commission (FCC) compliance statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, purs
1. INTRODUCTION This manual describes how to handle RP-F10 series thermal printer (hereinafter referred to as printer), AC adapter and AC cable. Read through "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" carefully before using the products, and handle them safely and properly. Keep this manual in a place where it can be accessed quickly. This manual consists of the following sections. 1. INTRODUCTION ..................................................................................................
2. SAFETY PRECAUTIONS In this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of products and prevent from damaging devices. WARNING Failure to follow the instructions marked with this symbol could result in severe personal injury or death. CAUTION Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage.
OPERATING PRECAUTIONS The "products" shall collectively mean the printer, the AC adapter and the AC cable. WARNING Never attempt the following. Failure to follow the instructions leads to fire, electric shock, or accident. DO NOT insert any foreign objects such as a piece of metal or any liquid into the products. DO NOT touch the terminals of the products, power connector, AC plug, and DC plug.
Procedures to take when in trouble Follow the instructions in the following cases. Failure to follow the instructions may lead fire, electric shock, or accident. Turn off the printer, and unplug the AC plug from the outlet in any of the following cases: ◆ Abnormal status continues. ◆ The products are giving off an unusual smell, smoke, excessive heat or unusual noise. ◆ A piece of metal, water or other foreign objects get into the products. ◆ The case is broken.
3. OPERATING PRECAUTIONS Be careful of the following precautions and use the products properly in order to deliver and maintain the full performance of the products. ■Using Products Precautions for use environment ◆ Be careful not to drop or bump the products on a hard surface. ◆ DO NOT install the products in direct sunlight. ◆ Be careful about the ambient temperature and humidity.
◆ Continuous printing and paper feeding should be performed within the following time limit since the paper feed motor heats up causing malfunction. • Ambient temperature 35°C (95°F) : 4.4 minutes or less • Ambient temperature 45°C (113°F): 3.5 minutes or less ◆ The AC adapter may get a little hot when in use. This is normal and not a malfunction. ◆ Always use the specified thermal paper. See "19. ACCESSORIES AND CONSUMABLE PARTS" for details. ◆ DO NOT touch the thermal head directly.
Precautions for maintenance ◆ Clean the products' cases using a soft and lint-free cloth. DO NOT use alcohol or other solvent. ◆ Before using, clean the terminals using a dry, soft, and lint-free cloth when they are dirty. If the terminals are dirty, it may cause contact failure. ◆ When cleaning the thermal head, always wipe it with a cotton swab or other soft material. Precautions for storing ◆ Turn off the printer when not in use.
4. PREPARATION Make sure that the printer and its accessories are contained. Keep the package and packing materials for future transportation or long-term storage.
The available accessories are shown below. See "18. SPECIFICATIONS" and "19. ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references.
5. IDENTIFYING MODEL TYPE The printer model is identified as follows: RP-F10-x27J1-x Model F: RP-F10 series Case color W: White K: Black Model code 27J1: Standard model Interface 2: USB + USB host 3: Ethernet + USB host 4: Bluetooth + USB host ◆ When the printer is incorporated into your equipment and then supplied electric power from the equipment, follow the rated value of input voltage for RP-F10 described in the printer specifications of "18. SPECIFICATIONS".
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1 POWER Switch 10 Platen The POWER Switch turns the power on or off. The LED lights when turning on the power. To turn off the power, hold down the switch for longer than 3 second. The platen brings the thermal paper into contact with the thermal head. The platen rotates to feed the paper. 11 Cutter 2 FEED Switch The cutter cuts the thermal paper automatically after printing. DO NOT touch the exposed blade while the paper cover is open. The FEED Switch operates paper feed.
■LED Indication Printer Status Power off LED (Color)*1 LED (Lighting Pattern) - Off *2 On*2 Power on (print-ready) Blue Printing Green On Waiting for test print Green Blink-2 Output buffer full Green Blink-1 Out-of-paper error Lime yellow Blink-1 Cover open error Lime yellow On Red On Head temperature error Purple On Voltage error Purple Blink-1 Cutter error Purple Blink-2 Pairing mode Blue Blink-2 Rewriting firmware White On Hardware error *1: The color tone may var
■Error and Recovery Procedure When an error occurs, the printer stops printing operation. However, the data receiving is enabled. The table below shows errors and their recovery procedures. Error Detail Recovery Procedure Priority* Return-waiting The printer becomes this state after releasing out-of-paper error, cover open error, cutter error or voltage error. The return-waiting state is released after about 1 second, and the printer becomes print-ready state.
7. POWER CONNECTION To supply power to the printer, use the AC adapter. Be sure to see "18. SPECIFICATIONS" for the AC adapter. The AC adapter and the AC cable are optional accessories. See "18. SPECIFICATIONS" and "19. ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references. ■Connecting the AC Adapter (1) Connect the AC cable to the AC adapter. (2) Plug the DC plug of the AC adapter to the power connector of the printer.
8. LOADING THERMAL PAPER The printer uses the thermal paper roll (hereinafter referred to as thermal paper). Use the thermal paper with printing surface rolled outwards. The function settings of the printer differ depending on the thermal paper. See "11. FUNCTION SETTINGS" for details. ■How to Load Thermal Paper (1) Operate the release lever in the direction of the arrow shown in Figure 8-1 and Figure 8-2 to open the paper cover.
(2) Take the glued end from the thermal paper. (3) Load the thermal paper into the paper holder. At the time, load the thermal paper direction as shown in Figure 8-3 and Figure 8-4. Top eject Front eject Printing surface Printing surface Figure 8-3 Thermal Paper Setting Direction (Top Eject) Figure 8-4 Thermal Paper Setting Direction (Front Eject) NOTE ◆ DO NOT touch the cutter blade directly.
(4) Pull the thermal paper straight. Make sure that the thermal paper does not slant.
(5) Push firmly the part indicated by the arrow in Figure 8-7 and Figure 8-8 to close the paper cover to avoid one side lock defect. After closing the paper cover, paper feed and paper cutting are performed automatically. Top eject Front eject Figure 8-7 Paper Cover (Top Eject) Figure 8-8 Paper Cover (Front Eject) NOTE Pull the thermal paper straight. Push the paper cover firmly to close and avoid one side lock defect. Be sure to operate the release lever to the end.
■Thermal Paper Shape Always use the specified thermal paper. See "19. ACCESSORIES AND CONSUMABLE PARTS" for details. NOTE ◆ DO NOT use the thermal paper whose end is glued, taped or folded. ◆ Use the thermal paper whose core inside diameter is 12 mm or more and whose outside diameter is 18 mm or more. CORRECT INCORRECT CORRECT NOTE ◆ DO NOT use deformed thermal paper. Doing so may cause the printer damaged.
9. PREVENTION AND TREATMENT OF PAPER JAM DO NOT touch the thermal paper while the paper is being ejected or before it is cut. Covering the paper outlet or pulling out the thermal paper when ejecting may cause a paper jam, cut failure, or line feed failure. NEVER open the paper cover during paper cutting. DO NOT touch the thermal paper during operating. ■Removing Paper Jam When a paper jam occurs, remove the thermal paper according to the following procedure. (1) Turn off the printer.
■Cutter Error Treatment When the cutter is locked during paper cutting due to a cutter error and the paper cover does not open, recover the printer according to the following procedure. (1) Turn off the printer. NOTE ◆ Be sure to turn off the printer before handling a cutter error. (2) By operating the release lever repeatedly to the end while holding the paper cover, the cutter blade returns to the home position. And then, the paper cover can be open. When a paper jam occurs, remove it.
10. TEST PRINT The printer can perform a test print. In the test print, such as the firmware version and setting values of function settings are printed. (1) Install the thermal paper in the printer as instructed in "8. LOADING THERMAL PAPER". Ensure that no error occurs, and then turn off the printer. (2) Hold the FEED Switch down and press the POWER Switch, then release the POWER Switch first. Release the FEED Switch when the test print has been started.
Table 10-1 Ethernet Information Item Description MAC Address MAC Address IP Address IP Address Subnet Mask Subnet Mask GateWay Address Gateway Address DHCP Client Selected DHCP Client Mode Physical Layer Selected Communication Speed and Communication Mode Figure 10-2 Test Print Sample (Ethernet + USB Host Model) 24
Table 10-2 Bluetooth Information Item Description Auto Connection Selected iOS Auto Connection Security Mode Selected Security Mode Inquiry Response Selected Inquiry Response AssocModel Selected Associetion Model Printer Name Bluetooth Device Name Address Bluetooth Address Figure 10-3 Test Print Sample (Bluetooth + USB Host Model) 25
11. FUNCTION SETTINGS This printer can set various functions according to use conditions and intended use. The setting contents are stored in the Memory Switch (hereinafter referred to as MS) in the FLASH memory mounted in the printer, and it is possible to set MS by using the switches or command input. This section describes the setting procedure by using the switches. See "20. MS SETTINGS LIST" for the MS setting list.
(5) A message for selecting the function assigned to the selected MS is printed as a sample shown in Figure 11-3. Press the FEED Switch the number of times corresponding to the selected function number, and then press the POWER Switch. [Function selection of MS1] 0 : Return to MS selection 1 : Standby LED 2 : Auto Activation by AC 3 : Power SW Press the FEED switch an equal number of times to the selected number. After that, press the POWER SW.
12. CONNECTING TO HOST DEVICE The printer supports the USB interface, the Ethernet interface and the Bluetooth interface. The available interface varies depending on the model, order the model of interface method to use from the following.
Figure 12-2 Locking of Printer and USB Cable Figure 12-3 Printer and Ethernet Cable Connection NOTE ◆ When connecting each interface cable to the interface connector, push the plug to the end. ◆ NEVER connect a USB cable or Ethernet cable to the drawer kick connector. ◆ NEVER connect plugs of other interface cables including drawer kick cable or phone line to the interface connector. ◆ When connecting an outdoor aerial-wired LAN cable, be sure to use it through another anti-serge device.
■Bluetooth Interface (1) Turn on the printer and pair it with the host device. In addition, by using the NFC (Near Field Communication Technology) tag built in the printer, automatic pairing between an NFC-enabled Android terminal and a printer is possible. NOTE ◆ Application for inter-device communication needs to be added to the Android terminal separately.
13. CONNECTING TO PERIPHERAL DEVICE This printer can be used by connecting the drawer and our specified accessories to the specified connector. ■Drawer Connection (1) Ensure that the printer is off. (2) Plug the drawer kick cable to the drawer kick connector on the back side of the printer. (3) Turn on the printer. Figure 13-1 Printer and Drawer Kick Cable Connection NOTE ◆ When connecting or disconnecting the drawer kick cable, hold the plug. Never pull the cable.
■External Buzzer Connection (1) Ensure that the printer is off. (2) Plug one plug of the modular cable to the connector of external buzzer. Figure 13-2 External Buzzer and Modular Cable Connection (3) Plug the other side plug of the modular cable to the drawer kick connector on the back side of the printer. (4) Peel off the one release paper of the double-sided tape, and paste it on the bottom of the external buzzer.
Figure 13-4 External Buzzer Installing Position Example (Top Eject) Figure 13-5 External Buzzer Installing Position Example (Front Eject) NOTE ◆ Before pasting the double-sided tape, wipe with like a dirt-free cloth so that there is no dirt or foreign matter on the pasting position.
■USB Host Interface Connection (1) Ensure that the printer is off. (2) Connect the plug of USB host interface cable to the USB host connector on the back side of the printer. (3) Turn on the printer. Figure 13-6 Printer and USB Cable (USB Host) Connection NOTE ◆ DO NOT connect except our specified peripheral device to the USB host connector.
14. SETTINGS WHEN USING 58mm PAPER WIDTH (1) Ensure that the printer is off. (2) Operate the release lever to open the paper cover. (3) Put the attached partition plate L and partition plate R into the paper holder with slanting position as shown in Figure 14-1.
(5) Put the hook which is located on the upper side of the partition plate L and partition plate R on the hole of paper holder as shown in Figure 14-3. Figure 14-3 Partition Plate Installation (3) (6) Push the partition plate L and partition plate R to the direction of the arrow shown in Figure 14-4 with placing them along the side surface of the paper holder, and then put the projection which is located at the bottom of the partition plate in the hole of the paper holder.
(7) Turn the printer over, and make sure that the projection of the partition plate L and partition plate R are fit properly into the hole of the paper holder (the arrow shown in Figure 14-5). Figure 14-5 Partition Plate Installation Check (8) Refer to “18. SPECIFICATIONS” and “20. MS SETTINGS LIST”, and set MS4-4 (Paper Width Selection) to 58 mm. NOTE ◆ Set the paper width before using the printer for the first time. DO NOT change the paper width after starting to use the printer.
15. INSTALLATION OF ACCESSORIES ■Wall Mounting Kit (WLK-B01-1) (1) Preparation Make sure that the product and its accessories are contained. Printer Bracket Wall Hanging Bracket Printer Attachment Screw 4 Pieces (Tapping Screw 3×6) Wall Hanging Bracket Attachment Screw 6 pieces (Wood Screw 3.
(2) Installation of Printer Bracket Firmly attach printer bracket with 4 printer attachment screws as shown in Figure 15-2. The tightening torque should be 39.2 cN•m (4 kgf•cm). Figure 15-2 Installation of Printer Bracket NOTE ◆ Before installing, ensure that the printer is off. ◆ Remove all cables from the printer.
(3) Installation of Wall Hanging Bracket Fix the wall hanging bracket to the mounting surface, and then fix it firmly with 6 wall hanging bracket attachment screws. WLK-B01-1 is designed to be installed on a wall. After installation, make sure that the wall hanging bracket is fixed on the wall securely without rattle. NOTE ◆ The accompanying wall hanging bracket attachment screws are for installing to wood materials. DO NOT use them for other materials.
16. PRINTER MAINTENANCE The thermal head of the printer does not require user maintenance. When paper powder accumulates, cleaning the thermal head can maintain the print quality for an extended period of time. ■Cleaning Thermal Head / Platen / Rubber Feet (1) Turn off the printer. (2) Unplug the AC plug of the AC cable from the outlet. (3) Open the paper cover. (4) Clean the thermal head, the platen with and/or the rubber feet with a cotton swab moistened with a small amount of ethyl alcohol.
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■AC Adapter Specifications (Specified Accessories) Item Specification Model PW-G2421-W1 Input voltage AC100 to 240 V, 50/60 Hz Rated output DC24.0 V, 2.1 A Dimensions (W × D × H) 120 mm × 52.5 mm × 32.5 mm* Mass Approx. 260 g *: Excluding the cable. ■Interface Specifications USB interface specifications Item Specification Version Ver. 2.
■Sale Destinations Sale destinations for the printer and specified accessories are listed below.
19. ACCESSORIES AND CONSUMABLE PARTS ■Specified Accessories Name Model AC adapter * PW-G2421-W1 AC cable CB-JP07-20A CB-JP08-20A CB-US05-20A CB-US06-20A CB-CE04-20A CB-CE05-20A CB-UK03-20A CB-UK04-20A External buzzer BZR-A01-1 Wall mounting kit WLK-B01-1 USB cable Powered USB cable IFC-U02-2 IFC-V01-1 *: The shape of an outlet differs by country. Confirm it before using.
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General Setting 3 (External Buzzer Setting When Cut Process Completes) MS Value Function 0 3-1 to 2 Buzzer Count Selection (Buzzer Count) 00B：None 01B：Once 10B：Thrice 11B：Five Times 3-3 to 4 Buzzer Pattern Selection (Buzzer Pattern) 00B：Pattern1 01B：Pattern2 10B：Pattern3 11B：Pattern4 3-5 Buzzer Volume Selection (Buzzer Volume) 3-6 to 8 Reserved 1 Low Loud - Fixed General Setting 4 MS 4-1 to 2 Value Function 0 1 00B: Fixed 2-division / Dynamic division 96 dots (2div.
General Setting 5 MS Value Function 0 1 5-1 Automatic Status Response Selection (Auto Status Back) Enable Disable 5-2 Initialized Response Selection (Init.
General Setting 7 MS 7-1 to 8 Value Function 0 1 00000000B: Standard 00000001B: TP50KR-2Y 00000010B: PD160R 00000011B: TF60KS-E 00000100B: P220VBB-1 00000101B: Alpha400-2.
International Character Setting MS 15 Value Function International Character Setting (International Character) 0 1 00000000B: USA 00000001B: France 00000010B: Germany 00000011B: UK 00000100B: Denmark I 00000101B: Sweden 00000110B: Italy 00000111B: Spain 00001000B: Japan 00001001B: Norway 00001010B: Denmark II 00001011B: Spain II 00001100B: Latin America 00010001B: Arabia Other than those above: Prohibition Character Code Table Setting MS 16 Value Function Character Code Table Setting (Character
General Setting 17 MS 17-1 to 2 17-3 17-4 to 8 Value Function 0 1 00B: Mode1 01B: Mode2 10B: Mode3 11B: Disable Paper Saving Setting (Paper Saving) Feed Backward Setting After Paper Cutting (Backfeed After Cut) Reserved Enable Disable - Fixed General Setting 18 (External Buzzer Setting With Commands) MS Value Function 0 1 Buzzer Count Selection (Buzzer Count) 00B: None 01B: Once 10B: Thrice 11B: Five Times 18-3 to 4 Buzzer Pattern Selection (Buzzer Pattern) 00B: Pattern1 01B: Pattern2
Seiko Instruments Inc. 1-8, Nakase, Mihama-ku, Chiba-shi, Chiba 261-8507, Japan Print System Division Telephone:+81-43-211-1106 Facsimile:+81-43-211-8037 Seiko Instruments USA Inc. Thermal Printer Div. 21221 S. Western Avenue, Suite 250, Torrance, CA 90501, USA Telephone:+1-310-517-7778 Facsimile:+1-310-517-7779 Seiko Instruments GmbH Siemensstrasse 9, D-63263 Neu-lsenburg, Germany Telephone:+49-6102-297-0 Facsimile:+49-6102-297-222 info@seiko-instruments.de Seiko Instruments (H.K.) Ltd.
