SecureDrive DUO User Guide
TABLE OF CONTENTS SECTION 1: SECUREDRIVE DUO OVERVIEW………………………......……………4 Requirements……………………………...…………………………………………………………4 Safety Information……………………....……………………………………………………….5 EMI Cautions……………………..…………………………………………………………………….5 Cautions………………………………………………………………………………………………5 RF Exposure Statement………………………………………………………………………..5 SECTION 2: GETTING STARTED……………............................………………………….6 SecureDrive DUO Features………………………………………………………………….6 How It Works……………………………………………………………..…………..…..…..…..…..
Step-Away AutoLock……………………...…………………………………………………....16 No Lock On Host Restart Mode……………………...…………………………………...16 Read-Only and Read/Write Modes……………………...……………………………..17 App-Only Features……………………...…………………………………..........................19 Change Name……………………...…………………………………...................................19 2-Factor Authentication……………………...…………………………………..................19 Password Recovery……………………...………………………………….........................19 Remember Password……………………...………………………………….....................
SECTION 1: SECUREDRIVE DUO OVERVIEW Thank you for purchasing the SecureDrive DUO External Portable Drive (‘Drive’ hereafter). This drive combines both user-authentication features of our SecureDrive KP and BT models. It’s an easy-to-use, hardware-encrypted USB 3.0/3.1gen 1/3.2 gen1 external drive that is unlocked via the onboard alphanumeric keypad or wirelessly by a smartphone app. The Drive uses military grade XTS-AES 256-bit hardware encryption, which encrypts all data stored on it in real-time.
Safety Information This icon indicates important information regarding safety of the product. Please be mindful of these messages. Contact Technical Support if you have questions. Do not expose the Drive to water or moisture. Resetting the Drive deletes all stored data as well as all passwords and settings. Forgetting your password renders the Drive inaccessible. There is no ‘backdoor.
SECTION 2: GETTING STARTED SecureDrive DUO Features 33.90mm How It Works The SecureDrive DUO External Portable Drive combines the security features of our KP and BT models. It features an onboard, alphanumeric keypad and Bluetooth that can be paired with a mobile device through the SecureData Lock app. Most commands can be entered through both the keypad and app features, though the user has access to all features using either.
LED Interpretations LED displays on the Drive are interpreted here by colored icons. On the Drive LED Meaning User password does not exist (green and blue alternating blinks) Plugged into computer; momentary LED test (momentarily, in that order) Locked Locked, ready for the user password or Bluetooth is active.
On the App App Icon App Description Meaning Change Password Allows the user to change the password 2-Factor Authentication Enables user to add extra security by requiring authentication via password and a six-digit code sent via text message Password Recovery Enables user to receive a text notification in the event of a forgotten password Remember Password Allows user to unlock the Drive without entering a password Activate Biometric Unlock Allows user to unlock via Touch ID and Face ID (iOS and
Installing SecureData Lock App The SecureData Lock User is the app used to unlock your Drive via Bluetooth and must be installed on an iOS or Android mobile device to control the Drive’s functions. Only one app is necessary to control multiple Drives. Download the free app for an iOS device from the Apple App Store or for an Android device from Google Play. It can be installed just like any app by clicking Download, then Install.
Creating a Password To begin using the Drive, you must create a password either through the onboard keypad or through the mobile app. To create a password using the onboard keypad, follow these steps: 1. Press . The LED displays on the Drive will show solid red and alternating blinking blue and blinking green lights , . 2. Press . The LED will show a blinking blue light . Then enter a 7–64 digit password. 3. Press . You will see a blinking green light then re-enter the password. 4. Press . 5.
Changing a Password To change your password, you may do so through either the keypad or app features. Alongside the keypad commands are the LED indicators displayed on the Drive that show the code was entered properly. To change the password by keypad, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. . Press Enter existing User Password. Press . Enter new User Password. Press . Re-enter new User Password. Press . If successful, you will see , five times.
SECTION 3: SECUREDRIVE DUO SECURITY FEATURES The SecureDrive DUO External Portable Drive is a password-protected drive designed with realtime military grade XTS-AES 256-bit hardware encryption. It is designed to protect data from breaches, or from unauthorized users who access a lost or stolen drive.
8. After Unknown changes to Online, right-click near Unallocated > New Simple Volume. 9. Follow the Wizard prompts. Select a Drive letter (it generally defaults to the next available letter) and then follow the prompts in the Wizard. 10. At the Format Removable Disk dialog, select a Volume label, and select the appropriate file system. 11. Continue to follow the prompts. NOTE: While the Drive is formatting, the blue LED blinks. 12. Click Finish to end and close the Wizard. 13.
SECTION 4: BASIC COMMANDS Below are keypad codes and app functions that detail how to perform basic commands on the Drive. Alongside the keypad commands are the LED indicators displayed on the Drive that show the code was entered properly. Often, when proceeding to the next step after pressing the LED display remains the same as the previous step. Bluetooth Feature and Status The Drive includes Bluetooth, which it uses to communicate with the mobile app.
Inactivity AutoLock With the Inactivity AutoLock feature, you may set the Drive to automatically lock after a specified time between 1 and 60 minutes due to inactivity. Alternatively, you may deactivate this feature at any time. Enabling To set AutoLock via keypad, follow these steps: 1. 2. 3. 4. 5. 6. Press . Enter User Password. Press . , Enter 85 (or T, L for Time-Lock). Press . Enter the number of minutes before the Drive should go idle, 01–60. (means 1 through 60 minutes). 7. Press . 8.
Step-Away AutoLock When connected to the app, the Drive can be set to lock when the mobile device is more than 10 feet away from the Drive. This feature cannot be activated by keypad. To set up the Step-Away AutoLock feature, follow these steps: 1. 2. 3. 4. Open the app, select the Drive, and unlock it. Tap the Drive name to go to SETTINGS. Under LOCKING OPTIONS, select Step-away AutoLock. The button will shift to the right and will appear green when activated.
4. Read the warnings and tap Continue. 5. The button will shift to the right and will appear green when activated. Disabling To turn off the No Lock On Host Restart mode via keypad, follow these steps: 1. 2. 3. 4. 5. 6. Press . Enter User Password. Press . , Enter 560. Press . If successful, you will see five times. , five times; if the command failed, you will see , To turn on the No Lock On Host Restart mode via the app, follow these steps: 1. 2. 3. 4. Open the app, select the Drive, and unlock it.
Read/Write To allow a user to write to the Drive via keypad, follow these steps: 1. 2. 3. 4. 5. 6. Press . Enter User Password. Press . , Enter 79 (for R, W or read/write). Press . If successful, you will see , five times. five times; if the command failed, you will see , To allow a user to write to the Drive via the app, follow these steps: 1. 2. 3. 4. 5. Open the app, select the Drive, and unlock it. Tap the Drive name to go to SETTINGS. Under LOCKING OPTIONS, select Read Only.
App-Only Features While most of the functions can be entered via keypad or app, there are some that are available only using the app. Open the app and you may select any of the following to enable them. Change Name You may customize the name of your drive showing in the app by selecting Change Name. Simply rename the device to any you like, then press Change Name. NOTE: Changing the name will not change the Drive’s volume label. 2-Factor Authentication You may use this feature for additional security. 1.
Activate Biometric Unlock For Apple/iOS and Android users, you may unlock the Drive using Touch ID or Face ID. 1. In the SETTINGS menu, under PASSWORD/ACCESS, select Biometric Unlock. 2. When the prompt appears, press Yes. NOTE: Ensure that Touch ID or Face ID are enabled on your mobile device. Enable Apple Watch If you have an Apple Watch, you may use it to unlock the Drive. Remote Wipe To wipe the Drive of its data remotely, you may do so through Remote Wipe.
Minor Features The keypad has codes for minor features that you may find beneficial when using the Drive, and their operations are expressed through the LEDs. You may see the system version and an indicator of when a button is pushed on the keypad. These are additions to help with your experience, but are not security features. To see the version, follow these steps: 1. 2. 3. 4. 5. 6. . Press Enter User Password. Press . , Enter 86 (or V, N for version number). Press . , , once, then , .
SECTION 5: COMMAND QUICK REFERENCE CHARTS Please see the following tables for basic commands using the keypad and mobile app features. For keypad features, enter the values in its cell in order from top to bottom. In the adjacent cell to the right are corresponding LED displays on the drive. To access the part of the manual detailing the function, please click the hyperlink in the function cell.
Function Bluetooth, Enable Bluetooth, Disable Bluetooth Status Cancel a Procedure Change Drive Name User App Keypad User password , 281 , , , , Press and hold N/A , N/A N/A N/A N/A N/A N/A N/A N/A 5x User Password 728 N/A 5x User Password 280 N/A 5x None; returns to original status N/A User Password Inactivity AutoLock, Enable 85 (for T, L) , Enter time (01– 60) , User Password Inactivity AutoLock, Disable Key Press Indication ON 85 (for T, L) 00 , , User Password 571
Function Key Press Indication OFF User Password User Password No Lock on Host Restart OFF User Password , N/A 5x , 561 , 5x , 560 N/A N/A , 570 No Lock on Host Restart ON Password Recovery User App Keypad , 5x N/A User Password Read Only , 76 (for R,O) , 5x User Password Read/Write , 79 (for R, W) , 5x Remember Password N/A N/A Remote Wipe N/A N/A Resetting/ Deleting the Drive Press and hold 7 and 999 Press and hold 7 and alternating Step-Away N/A N/A , Secur
Function User Password Version User App Keypad for major version 86 N/A for minor version SecureDrive DUO User Guide • 25 20210715
