ENVisionIT RTLS Node Installation Manual Please contact your Distributor / Installer for service … Tel.: ___________________________ 39 Chenell Drive Concord, NH USA 03301-8501 US Phone: (800) 451-7917 / (603) 223-0745 US Fax: (603) 227-0200 Int’l Phone: +1+603- 223-0745 Int’l Fax: 1-603- 227-0200 www.securecare.com © 2016 Secure Care Products®, LLC CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE FOR THE LATEST UPDATED MANUALS PLEASE VISIT AND LOG INTO THE DISTRIBUTOR PORTAL AT WWW.SECURECARE.COM Doc. No.
TABLE OF CONTENTS ENVISIONIT RTLS NODE INSTALLATION MANUAL ................................................................................ 0 TABLE OF CONTENTS ............................................................................................................................... 1 TABLE OF FIGURES ................................................................................................................................... 4 SECTION 1 IMPORTANT NOTICES ..........................................
RTLS Recognized Badge Types ............................................................................................................................... 16 Location Specific Mounting ................................................................................................................................ 16 Wireless ...................................................................................................................................................................... 17 802.11-a/b/g ..
Configuring devices ................................................................................................................................................... 32 SECTION 10 ADDING DEVICES ......................................................................................................... 33 Secure Care Software ................................................................................................................................................
Safety .......................................................................................................................................................................... 44 FCC ............................................................................................................................................................................. 44 RADIO AND TELEVISION INTERFERENCE ....................................................................................................
SECTION 1 IMPORTANT NOTICES PLEASE READ THIS MANUAL BEFORE BEGINNING THE INSTALLATION OF A SECURE CARE SYSTEM This installation manual is provided for reference by purchasers and installers of Secure Care Products, LLC (“Secure Care’s”) systems.
IF YOU PURCHASE COMPUTER HARDWARE THROUGH SECURE CARE AND REQUEST THAT SECURE CARE SOFTWARE BE INSTALLED AND TESTED ON THAT HARDWARE AT THE FACTORY, SECURE CARE WARRANTS ONLY THAT THE HARDWARE AND THE SOFTWARE PACKAGES WERE INSTALLED, SET-UP AND TESTED PRIOR TO SHIPMENT IN ACCORDANCE WITH ALL SECURE CARE PRODUCT MANUALS AND THAT, AT THE TIME THE HARDWARE AND THE SOFTWARE PACKAGES WERE FINALLY INSPECTED AT THE FACTORY, THEY WERE PERFORMING (SUBJECT TO SECURE CARE’S SPECIFIED TOLERANCES) IN ACCORDANCE WITH SE
Secure Care’s system is driven by software. However, the performance and reliability of any software-driven system depends on adequately maintaining the recommended minimum configuration of computing platform, operating systems and applications programs and on regularly performing industry-standard and application-specific backup processes.
Secure Care receives and responds to telephone and dial-in inquires (the “Help Line”) about its software, parts and products for the purpose of discussing users’ experiences with Secure Care’s system, helping users better understand how their systems work, and providing ideas about what may be causing difficulties. However, Secure Care cannot accurately diagnose the cause of any problems or give complete instructions on how to fix problems over the telephone or Internet.
SECTION 2 SYSTEM BLOCK DIAGRAM The typical RTLS installation will consist of 4 or more nodes placed at strategic locations within a room or area communicating with one or more primary nodes via a network link. The nodes receive the RTLS tags and badges at the 4 GHz or 6.5 GHz frequency being transmitted by the tags. Using Real Time Location algorithms in the ENVisionIT software the system can locate a tag within the perimeter of the node layout. Figure 1 - Basic System Diagram Doc. No.: A03490690 Rev.
Note that the Client PC, router, POE+ switch and server may be supplied by customer or Secure Care Products, LLC. Wireless Nodes are manufactured by Secure Care Products LLC for use in RTLS system. Nodes receive UWB signals from RTLS transmitters. This information is passed on to computer for processing needed to determine the location of transmitters. Nodes communicate among local groups for synchronization to aid in the location process.
SECTION 3 POWER AND GROUNDING REQUIREMENTS General Information Both nodes, can be powered up via Power-Over-Ethernet, an approved central power supply or an approved plugin power supply powered by a 110/220/230VAC duplex outlet specific to regional or country options (minimum two amp) within ten cable feet of the intended installation location. It is strongly recommended to run dedicated and isolated circuit to power nodes and other devices.
SECTION 4 TYPICAL INSTALLATION WARNING: All life safety and electrical codes must be strictly followed. Installation Overview As with any Monitoring System, each application can be different. Use the guidelines below as a basic understanding of what a standard application would be like. 1. 2. 3. 4. 5. 6. 7. Seek prior approval from local life safety officials prior to installing any locking system. Identify all equipment to be installed and inspect for any damage that may have resulted during shipment.
Locating Node Positions All node locations will be pre-determined and the mounting locations will be provided as part of the installation specific documentation. It should be noted that the locations specified may have to be adjusted during final testing to ensure proper coverage and tag detection. Prior to finalizing the node mounting, it is recommended to temporarily place the node at the specified location using painter tape.
SECTION 5 DEVICE SPECIFICATIONS ELECTRICAL SPECIFICATIONS Indoor Node • Input Power: 12 – 15vdc 1A • POE+ IEEE Class 4 • Wall plug or central power. • Battery Back Up: None RTLS Node • Input Power: 12 – 15vdc 1A • POE+ IEEE Class 4 • Wall plug or central power • Battery Back Up: None Radio Frequencies • Ultra Wideband at 4 and 6.5 GHz • WiFi 802.
Physical Dimensions: RTLS Node Physical Specifications Front Cover Mounting Terminal Connections RJ45 Ethernet connector Node Components Physical Dimensions: Oval 61/2”L x 61/2”WxH3” ABS Plastic Surface Mount or dropped ceiling mount Pluggable Terminal Block for central or wall mounted power For wired network and POE with Rear Wire Entry Surface Mounted Components, PCB Assembly Oval 5 7/8” L x 4” W x 1 ½ “ H Table 2- Physical Specifications Doc. No.: A03490690 Rev.
RTLS Recognized Badge Types The nodes recognize the following types of badges and tags Economy Asset Tag A21450906-23 (Ch 2) A21450906-53 (Ch 5) RTLS Security Tag A20440930-2 (Ch 2) A20440930-5 (Ch 5) RTLS Multi-Vision Tag A20450930-2 (Ch 2) A20450930-5 (Ch 5) Staff Safety Badge A21450910-21 (Ch 2) A21450910-51 (Ch 5) Provides tracking of valuable assets through out a monitored and includes a programmable button. Provides UWB location information and has a programmable status push button.
Wireless 802.11-a/b/g The nodes, when connecting wirelessly to a network, use a secure wireless network that confirms to 802.11a/b/g/n. Ultra-Wideband The Secure Care RTLS system uses the ultra-wideband frequencies of 4 and 6.5 GHz and are set to use either channel 2 or channel 5 depending on the country. The tags transmit a signal that is received by the node and, in conjunction with the time of flight data from other nodes, the tag is located. Doc. No.: A03490690 Rev.
SECTION 6 SYSTEM COMPONENT DESCRIPTIONS There are two types of RTLS nodes. An Indoor node A smaller, RTLS node Indoor Node The Indoor Node is a self-contained multi-function RTLS tag locator node that is contained in a plastic housing, The node is typically installed on a wall along with 3 others to locate tags within their specific area. The nodes are used in conjunction with a primary node in each location.
• • • A hard wired LAN connection between an off-the-shelf switch and the server. A Wi-Fi (802.11 a/b/g/n) network Ethernet LAN and Wireless (Wi-Fi). The SCP Wi-Fi (802.11 a/b/g/n) network may be configured to join any existing 802.11 a/b/g/n network. However, this type of network should not be promoted. Rather a standalone secure 802.11 a/b/g/n network should be promoted to ensure adequate security and reliability. The Indoor Node can be used with a central power supply, POE, or wall brick.
Figure 3 – RTLS Node The Nodes communicates with the ENVisionIT Software via: • • A hard wired LAN connection between an off-the-shelf switch/router (wireless or wired) and the server. Note that the system is designed to be an isolated stand-alone network. A secure Wi-Fi (802.11 a/b/g/n) network The SCP RTLS Wi-Fi network may be configured to join any existing 802.11 a/b/g/n network however, this type of network will not be promoted. Rather a secure, standalone 802.
SECTION 7 STANDARD FEATURES Indoor Node Features Wired or Wireless connectivity to the Secure Care ENVisionIT Network. Accurate location of tags Software managed Larger version of the RTLS node RTLS Node Features Small compact size Can be powered via POE or external power source Has wired and wireless communications Manageable remotely via ENVisionIT software The Node does not track or KinderGUARD transmitters.
SECTION 8 THEORY OF OPERATION Real Time Location System There are several types of Real Time Location System (RTLS) technologies. The ENVisionIT system can determine a tag location by the data each node sends to the system. The Secure Care ENVisionIT RTLS system uses a minimum of 4 node transceivers to locate a tag. The receivers communicate with a primary node for synchronization and management. Each node is located in a very precise location within the monitored area.
The Anchor node is determined during the configuration of the RTLS network and is assigned during the device configuration stage of the system setup. Anchor Node to Server communication The Primary node communicates with the Secure Care ENVisionIT software installed on a Windows server 2012. The communication is via Cat 5 or wireless 802.11a/b/g/n secure wireless network. Doc. No.: A03490690 Rev.
SECTION 9 INSTALLATION AND CONNECTIONS Pre-Installation Requirements Prior to installing the ENVisionIT RTLS system, insure all material and installation information is at hand. The basic steps for installing are: Locate the placement location map provided with the system. Identify and mark the each node location as specified in the site map. Locate and install power and network components. Route cables to each location as necessary.
Drill a ¼” hole for each anchor location and install plastic anchors provided if needed. Apply strain relief connectors to the required knockout locations. Route wires through the strain relief connector. Tighten strain relief connector around the wires. Wires should withstand a pull of 35 pounds without slipping through connector. Use the screws provided to mount enclosure to wall.
Figure 5 - Indoor Node Flush Mount Rear Cover A typical Flush mount wall box as provided by Secure Care. Figure 6 - Flush Mount Enclosure Secure Part Part# 461 After routing wires to the enclosure location, use the enclosure as a template to mark and cut the wallboard for inserting the enclosure. Apply strain relief connector to required knockout locations. Route wires through strain relief connector. Tighten strain relief connector around the wires.
Mounting the RTLS node Wall Mounting the RTLS node Route power and/or network cables to each node location leaving adequate extra cable length for node re-location adjustments. Using the location information provided for each node in the system, temporarily mount the node using painters tape. • • • Connect each node to power and network and attach it the location specified. If the system is wireless, configure the wireless router and ensure it sees each node.
Figure 8 - RTLS Node Internal View Care must be taken when removing the cover as the PCB is mounted on the cover. Any wiring must take into account the need to remove the cover should the need arise. The node must be mounted using the 4 mounting holes located on the rear plate of the node, or the ceiling clip. The larger hole is for data and power access however, if the node is wall mounted, either access hole may be used.
Ceiling Mounting the ENVisionIT RTLS Node Both of the ENVisionIT RTLS nodes may be mounted on the channels of a suspended ceiling using the optional mounting clip. The clip is a two piece unit and clips onto the channel using a unique Secure Care mounting. This clip then in inserted into the center mounting hole on the nodes rear cover. Refer to the pictures below for the ceiling mount clip usage. The clip is a two piece assembly that inter-locks onto the track of a suspended ceiling.
Central Power Supply for ENVisionIT nodes Secure Care offers a central power supply for use with all Secure Care equipment. Figure 11 - Typical Central Power Supply Doc. No.: A03490690 Rev.
Node Connections The only connections to the RTLS nodes are power and CAT-5 (if used) cables. Indoor Node Connectors The Indoor nodes have two connectors. One for external power and one for Ethernet or Ethernet/POE. These connections are made through the rear node cutouts. Figure 12 - Indoor Node Rear View Power Connector POE/LAN 12-15 VDC from Central Power or Wall Transformer RJ45 Ethernet POE/POE+ IEEE Class 4 Table 4 - Indoor Node Connectors Doc. No.: A03490690 Rev.
RTLS Node Connectors Figure 13 - RTLS Node Rear View Power Connector POE/LAN 12-15 VDC from Central Power or Wall Transformer RJ45 Ethernet POE/POE+ IEEE Class 4 Table 5 RTLS Node Connections When using a wired network connection be careful when plugging in the Ethernet cable. The fit is tight. Configuring devices Once all devices are mounted and wired, they must be configured into the ENVisionIT system. Doc. No.: A03490690 Rev.
SECTION 10 ADDING DEVICES Secure Care Software All programming for the Node is performed through the Secure Care ENVisionIT software. Refer to the ENVisionIT Technical User manual for programming and user information. ENVisionIT RTLS Management Software All tags and nodes can be tracked and managed using the Secure Care ENVisionIT software. mVision Event Notification Software The ENVisionIT system can interface with the Secure Care mVision alerting software. Events will then be sent to the assigned staff.
SECTION 11 TESTING SYSTEM TEST This section will provide the test procedures that will help ensure the ENVisionIT system is working correctly and the steps necessary to repair any failing components of the system. Testing node coverage Using a test tag, go to at least 5 locations within the monitored area and verify the location is reported correctly on the ENVisionIT system.
SECTION 12 TROUBLESHOOTING Troubleshooting the RTLS system requires a full understanding of the RTLS system. Types of problems that may be encountered are: Node Failure Network Failure Tag Failure Server/PC failure Outside interference with the WiFi Change in the area being monitored resulting in dead spots Troubleshooting Nodes Once we understand how to determine the failing node this section will be written. The EHUB Talk tool can be used to communicate with the Nodes.
Verify that the tag in use is not expired or damaged. Verify that the same tag is seen by other nodes in the system. If a tag is seen by other nodes at the expected range, the node may be defective. Verify that the node is not damaged. The problem may be in the RTLS ENVisionIT Mini node. Replace the node making sure to change the device information in the ENVisonIT system.
SECTION 13 MAINTENANCE General Maintenance Procedures This section will contain any maintenance procedures that need to be performed on the RTLS system. Generally a regularly scheduled check of power and voltage levels, tag coverage and Computer updating and regular PM should be all the maintenance necessary. If a node is defective, the system will detect it. Defective nodes and other components should be returned via the Secure Care RMA process.
SECTION 14 REPLACEMENT PARTS LIST Part A03490900-x A03490905-x P03490230 461 Description Indoor Node RTLS Node Ceiling Clip Plastic Flush Mount Kit Table 6 - RTLS Parts List Doc. No.: A03490690 Rev.
SECTION 15 GENERAL PRODUCT WARRANTY SECURE CARE PRODUCTS, LLC GENERAL PRODUCT WARRANTY STATEMENT BY PERMITTING INSTALLATION OR BY MAKING USE OF ANY PRODUCT OR SERVICE DESIGNED OR MANUFACTURED BY SECURE CARE PRODUCTS, LLC (“SECURE CARE”) (INCLUDING SUPPORT SERVICES, MAINTAINED SOFTWARE AND MAJOR RELEASES, WHETHER OR NOT IT IS COVERED BY ANY SOFTWARE MAINTENANCE OR LICENSE AGREEMENT) (“THIS PRODUCT”), YOU ACKNOWLEDGE THAT YOU HAVE READ ALL THE TERMS AND CONDITIONS OF THIS GENERAL PRODUCT WARRANTY STATEMENT, T
B.
F. Secure Care does not authorize, and strongly recommends against, any installation or field replacement of software, parts or products by untrained contractors or facility staff. Such work can be hazardous, can render the system ineffective and will void any Secure Care warranty or liability that might otherwise relate to the system.
Repair may include the replacement of parts and products with functionally equivalent, reconditioned parts or products. Any part or product replaced by Secure Care will become the property of Secure Care upon replacement. B. Warranty service is available by contacting Secure Care at 800-451-7917 and obtaining a Return Authorization Number. No Product may be returned to Secure Care without first obtaining a Return Authorization Number.
4. Governing Law and Arbitration A.
SECTION 16 COMPLIANCE INFORMATION Safety This product meets UL xxxz FCC ‘‘This equipment may only be operated indoors. Operation outdoors is in violation of 47 U.S.C. 301 and could subject the operator to serious legal penalties.’’ RADIO AND TELEVISION INTERFERENCE NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
APPENDIX A APPENDIX Appendix information will be added as needed Doc. No.: A03490690 Rev.
